Allocating Resources in Corporate Learning, Training and Development
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The document discusses corporate learning, training, and development (LTD) practices by Dr. Hora TJitra and his consultancy, focusing on key performance indicators, resource allocation, and investment strategies in LTD. It highlights the importance of management commitment, human capital investment, and financial resources in enhancing organizational capacity and efficiency. Dr. TJitra's extensive international experience in intercultural management and human resources informs the consultancy's approach to achieving sustainable business results.
Allocating Resources in Corporate Learning, Training and Development
- 1. Excellence through Culture, Talent, and Change Allocating Resources in Corporate Learning, Training and Development by Dr. Hora Tjitra & Teams www.tjitra.com
- 2. Excellence through Culture, Talent and Change • Tjitra & associates is a management consultancy founded by Dr. Tjitra with offices in Hangzhou and Hong Kong. Our work focuses on the CULTURE, TALENT and CHANGE. • In the last twelve years, Dr. Tjitra and his team have collected International project experiences at the global, regional and national level in the US, Europe and Asia with senior leaders from over forty countries. • A team of multilingual psychologist are dedicated to strive for excellence and provide tailor-made service solutions. We devote ourselves in ensuring sustainable business results by understanding the exact needs and situation of our clients. Learning, Training and Development Management_Version 1.0/2009-09 2
- 3. Excellence through Culture, Talent and Change Agenda 1 Key Indicators of Learning, Training and Development (LTD) 4 2 Management Commitment & Strategic Involvement 6 3 Human Capital Investment in LTD 10 4 Financial Investment in LTD 13 5 About Us 17 Resource Allocation in LTD_Version 1.0/2009-09 3
- 4. Excellence through Culture, Talent and Change Key Indicators of LTD Resource Allocation in LTD_Version 1.0/2009-09 4
- 5. Excellence through Culture, Talent and Change Two Key Indicators in Corporate LTD Practice Sales Learning, Training and Development Training administration Performance Indicator Employees Comparative Clusters Training Demonstrating Needs Beyond the value design and Complexity assessment “training” contribution delivery Building commitment to learning Efficiency Capacity Resource Indicator Quality Investment Commitment Involvement Influences Investment The Resource Indicator show how well an organization provide the right resources and environment for LTD to perform. The Performance Indicator indicates the complexity of the LTD activities in an organization as well as its efficiency and control mechanism. Resource Allocation in LTD_Version 1.0/2009-09 5
- 6. Excellence through Culture, Talent and Change Management Commitment & Strategic Involvement Resource Allocation in LTD_Version 1.0/2009-09 6
- 7. Excellence through Culture, Talent and Change Top Management Commitment to LTD I How many hours did the executives in your corporate participate in LTD activities every month? - As speaker/trainer 16.00 12.00 Hours as speaker/trainer - As partner 8.00 16.00 4.00 12.00 0.00 Hours as discussion partner 8.00 Small Mid-size Corporate enterprise enterprise function 4.00 0.00 Small Mid-size Corporate enterprise enterprise function Resource Allocation in LTD_Version 1.0/2009-09 7
- 8. Excellence through Culture, Talent and Change Top Management Commitment to LTD II How many hours did the executives in your corporate participate in LTD activities every month? - As learner 16.00 12.00 - As other role(s) Hours as learner 8.00 50.00 4.00 40.00 Total hour_Executives 30.00 0.00 Small Mid-size Corporate enterprise enterprise function 20.00 10.00 0.00 Small Mid-size Corporate enterprise enterprise function Resource Allocation in LTD_Version 1.0/2009-09 8
- 9. Excellence through Culture, Talent and Change Strategic Involvement of LTD 12 From the initial planning stage After all the major decisions have been made Towards the final stages Number of of company 8 During the implementation stage Numbercompany 4 0 Small Mid-size Corporate enterprise enterprise function Resource Allocation in LTD_Version 1.0/2009-09 9
- 10. Excellence through Culture, Talent and Change Human Capital Investment in LTD Resource Allocation in LTD_Version 1.0/2009-09 10
- 11. Excellence through Culture, Talent and Change LTD influences in the Human Resource LTD Capacity / Total HR Capacity N=26, Unknown=1 0.40 0.30 0.20 0.10 Small Mid-size Corporate enterprise enterprise function Resource Allocation in LTD_Version 1.0/2009-09 11
- 12. Excellence through Culture, Talent and Change LTD influences in the HR and Organization Rank Highest LTD Person (capacity > 30%), N=27 20 15 Rank Highest Full-Time LTD Person (capacity > 90%), N=27 10 12 10 5 8 0 Specialist Consultant Manager Director 6 4 2 0 No full time LTD Specialist Consultant Manager Resource Allocation in LTD_Version 1.0/2009-09 12
- 13. Excellence through Culture, Talent and Change Financial Investment in LTD Resource Allocation in LTD_Version 1.0/2009-09 13
- 14. Excellence through Culture, Talent and Change LTD Budgeting Approach Budgetting Approach 100 Proportion of different Budgeting Approaches (%) 80 60 40 20 0 Small Mid-size Corporate enterprise enterprise function Resource Allocation in LTD_Version 1.0/2009-09 14
- 15. Excellence through Culture, Talent and Change Financial Investment for LTD: How Much Do We Invest? Ration of Total Expenditure / Total Payroll (%) 8 6 4 2 0 Small Mid-size Corporate enterprise enterprise function Resource Allocation in LTD_Version 1.0/2009-09 15
- 16. Excellence through Culture, Talent and Change Financial Investment for LTD: Investment for What? LTD Investment: What for? - External provider - Public course - Travel - Others LTD Investment portfolios - Training - Development - Education - Alternatives Resource Allocation in LTD_Version 1.0/2009-09 16
- 17. Excellence through Culture, Talent and Change About Us Resource Allocation in LTD_Version 1.0/2009-09 17
- 18. Excellence through Culture, Talent and Change Consultant Profile - Hora Tjitra, Ph.D. Professional Background Dr. Tjitra has performed international management consultancy, training, assessment, coaching and research in Asia and Europe. His working areas are focused on intercultural management as well as human resource, organizational and strategic development. Prior coming to China, he used to live and work in Germany for fourteen years and was responsible for the global diversity as well as Asian business and management development practices of leading HR consulting companies in Germany. In addition to his consulting works, he held a position as associate professor for applied psychology at the Zhejiang University (China). Education and Professional Qualification Dr.-Phil. in cross-cultural psychology and strategic management from the University of Regensburg (Germany) Dipl.-psych. in organizational behavior and HR management from the Technical University of Braunschweig (Germany) Certification in Hogan Assessment System (China/US), Strategic Management from McKinsey&Co (Italy/Germany) and HR Management from INSEAD (Singapore/ France) Executive Director and Senior Consultant Language and other qualification He is fluent in Indonesian, German, English, and can communicate in Chinese and • Intercultural Qualification, Training is a member of the International Academy for Intercultural Research and and Consulting International Association for Cross-Cultural Psychology. • Executive Assessment and Coaching • Talent Development and Management References / Sample Clients International project experiences for top and middle management at the global and • Strategic Change and Organizational national level in over ten countries in Europe and Asia. Development SAP, Saint-Gobain, Barco, Ameco Beijing, SCHOTT, Siemens, BASF, DHL, Telkom Indonesia, etc. Resource Allocation in LTD_Version 1.0/2009-09 18
- 19. Excellence through Culture, Talent and Change Contact Address and Associates Hong Kong Office: Hangzhou Office: Success Commercial Building, 6/F, Room A Guangyin Plaza, Suite 812 245 - 251 Hennesy Road, Wanchai 42 Fengqi Road, Hangzhou 310010 HONG KONG P.R. CHINA Contact Person: Daisy Zheng 245-251 42 6 A Phone +86 571 8763 1203 812 Fax +86 571 8763 1210 Phone +852 2585 8064 Phone +86 571 8763 1203 Email: info@tjitra.com Fax +852 2802 1803 Fax +86 571 8763 1210 Resource Allocation in LTD_Version 1.0/2009-09 19