An Intro to Usability
0 likes224 views
The document discusses the concept of usability in software, highlighting its importance for user satisfaction and application growth. It outlines essential features that contribute to an application's usability, such as customizable design, site management, international support, SEO capabilities, and reporting tools. Additionally, it provides a simple framework for conducting usability tests to improve user experience.
An Intro to Usability
- 2. U•SA•BI•LI•TY: the ease with which people can use a software with the goal of reaching a concrete objective
- 6. The application itself is not a goal – it’s an obstacle between the users and their objectives. ROBER HOEKMAN JR.
- 11. more contributors = increased capacity to improve our application
- 12. EASY TO USE an application that is HOW DO I BUILD ?
- 15. An obvious application focuses on what’s important and leaves out the rest. ROBERT HOEKMAN JR.
- 16. FEATURES 😭 • Site Management • Control multiple websites and stores from one Administration Panel with ability to share as much or as little information as needed • Administration Permission System Roles and Users • Web Services API for easy integration between Magento and any third-party application • Fully 100% customizable design using templates • Customer Groups • One-Click Upgrades • Content Management System for Informational Pages • Google Website Optimizer Integration for A/B and Multivariate Testing • International Support • Support for localization, multiple currencies and Tax rates • Includes support for WEEE/DEEE in EU • Configurable List of Allowed Countries for: • Site Registration • Shipping Destination Addresses with ability to specify per shipping method • Billing Addresses with ability to specify per payment method • Search Engine Optimization • 100% Search Engine Friendly • Google Site Map • Search Engine Friendly URL’s • URL Rewrites give full control of URL’s • Meta-information for products and categories • Auto-generated Site Map for display on site • Auto-Generated Popular Search Terms Page • Analytics and Reporting • Integrated with Google Analytics • Admin Dashboard for Report Overview • Sales Report • RSS feed for New Orders • Tax Report • Abandoned Shopping Cart Report • Best Viewed Products Report • eCommerce Platform for Growth • Best Purchased Products Report • Low Stock Report • Search Terms Report • Product Reviews Report • RSS feed for New Reviews • Tags Report • RSS feed for New Tags • Coupon Usage Report • Total Sales Invoiced • Total Sales Refunded • Marketing Promotions and Tools • Catalog Promotional Pricing by percentage or fixed amount with ability to restrict to stores, categories, products • Flexible Coupons (pricing rules) with ability to restrict to stores, customer groups, time period, products, and categories • Free Shipping Options • Multi-Tier Pricing for quantity discounts
- 17. FEATURES 😭 • Site Management • Control multiple websites and stores from one Administration Panel with ability to share as much or as little information as needed • Administration Permission System Roles and Users • Web Services API for easy integration between Magento and any third-party application • Fully 100% customizable design using templates • Customer Groups • One-Click Upgrades • Content Management System for Informational Pages • Google Website Optimizer Integration for A/B and Multivariate Testing • International Support • Support for localization, multiple currencies and Tax rates • Includes support for WEEE/DEEE in EU • Configurable List of Allowed Countries for: • Site Registration • Shipping Destination Addresses with ability to specify per shipping method • Billing Addresses with ability to specify per payment method • Search Engine Optimization • 100% Search Engine Friendly • Google Site Map • Search Engine Friendly URL’s • URL Rewrites give full control of URL’s • Meta-information for products and categories • Auto-generated Site Map for display on site • Auto-Generated Popular Search Terms Page • Analytics and Reporting • Integrated with Google Analytics • Admin Dashboard for Report Overview • Sales Report • RSS feed for New Orders • Tax Report • Abandoned Shopping Cart Report • Best Viewed Products Report • eCommerce Platform for Growth • Best Purchased Products Report • Low Stock Report • Search Terms Report • Product Reviews Report • RSS feed for New Reviews • Tags Report • RSS feed for New Tags • Coupon Usage Report • Total Sales Invoiced • Total Sales Refunded • Marketing Promotions and Tools • Catalog Promotional Pricing by percentage or fixed amount with ability to restrict to stores, categories, products • Flexible Coupons (pricing rules) with ability to restrict to stores, customer groups, time period, products, and categories • Free Shipping Options • Multi-Tier Pricing for quantity discounts
- 18. FEATURES 😭 • Site Management • Control multiple websites and stores from one Administration Panel with ability to share as much or as little information as needed • Administration Permission System Roles and Users • Web Services API for easy integration between Magento and any third-party application • Fully 100% customizable design using templates • Customer Groups • One-Click Upgrades • Content Management System for Informational Pages • Google Website Optimizer Integration for A/B and Multivariate Testing • International Support • Support for localization, multiple currencies and Tax rates • Includes support for WEEE/DEEE in EU • Configurable List of Allowed Countries for: • Site Registration • Shipping Destination Addresses with ability to specify per shipping method • Billing Addresses with ability to specify per payment method • Search Engine Optimization • 100% Search Engine Friendly • Google Site Map • Search Engine Friendly URL’s • URL Rewrites give full control of URL’s • Meta-information for products and categories • Auto-generated Site Map for display on site • Auto-Generated Popular Search Terms Page • Analytics and Reporting • Integrated with Google Analytics • Admin Dashboard for Report Overview • Sales Report • RSS feed for New Orders • Tax Report • Abandoned Shopping Cart Report • Best Viewed Products Report • eCommerce Platform for Growth • Best Purchased Products Report • Low Stock Report • Search Terms Report • Product Reviews Report • RSS feed for New Reviews • Tags Report • RSS feed for New Tags • Coupon Usage Report • Total Sales Invoiced • Total Sales Refunded • Marketing Promotions and Tools • Catalog Promotional Pricing by percentage or fixed amount with ability to restrict to stores, categories, products • Flexible Coupons (pricing rules) with ability to restrict to stores, customer groups, time period, products, and categories • Free Shipping Options • Multi-Tier Pricing for quantity discounts
- 19. FEATURES • Site Management • Control multiple websites and stores from one Administration Panel with ability to share as much or as little information as needed • Administration Permission System Roles and Users • Web Services API for easy integration between Magento and any third-party application • Fully 100% customizable design using templates • Customer Groups • One-Click Upgrades
- 25. Usability Tests In 4 Easy Steps
- 26. Prepare tasks & scenarios STEP 1 USABILITY TESTS 101
- 27. Add an event Add a recurring event Add an all-day event
- 28. You don’t ever want to forget your friend’s birthday again. Add a reminder to your calendar that shows up every year on your friend’s birthday, May 27th.
- 30. Ask participants to complete the scenarios STEP 3 USABILITY TESTS 101
- 31. Say thank you! STEP 4 USABILITY TESTS 101
- 35. & TIPS TRICKS
- 36. MORE is LESS
- 41. USERS new HELP
- 45. Polari
- 47. USERS your GUIDE
- 49. FRICTION reduce
- 50. Hotmail
- 51. Gmail
- 53. GNOME Files
- 54. Wanna learn more? Robert Hoekman Jr., Designing The Obvious Steve Krug, Don’t Make Me Think & Rocket Surgery Made Easy Jim Hall’s Blog http://opensource-usability.blogspot.com Jakob Nielsen’s Website http://www.useit.com