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Analytics and Insight
8 Steps to a Better Website
● Plaudit Design is…
○ Web Strategy
○ Custom Web Design
○ Internet Marketing
Who is Plaudit Design?
Matt Dittbenner
Questions
● Are you currently using Google Analytics?
● How often do you review analytics?
● Do you ever compare any reports or metrics
to each other?
● Is anyone else in your company interested in
these? Do you report these out to anyone?
Building a Successful Website
More
^
Building a Successful Website
● More sales/revenue
● Better brand recognition
● Better brand perception
What is important to your business?
More
^
Building a Successful Website
The website is just one part of your customer’s
experience with your organization.
How does this impact your website?
More
^
● What role does it play in that experience?
● How should the website contribute to your
company’s success?
Building a Successful Website
What are the top 3 things you hope your
website does for your audience? How do these
help your company achieve “more success?”
How does this impact your website?
More
^
● Learn about our company.
● Learn about our services.
● Get in touch with us.
Successful
Measurement
Successful Measurement
Analytics is a tool
that can help us
discover the factors
that impact website
performance.
Technique 1: Goals
● Choose
meaningful goals
● Fulfilling a goal is
a “conversion”
Set goals for key actions users should perform on the site.
Technique 2: Filters
Filter out traffic from irrelevant visits.
ABC’s of
Google Analytics
ABC’s of Google Analytics
● Acquisition - Are people getting to the site?
Where are they coming from?
● Behavior - What do they do on the site?
What are they viewing? How do they
interact?
● Conversions - Are visitors performing a
business transaction?
ABC’s of Google Analytics
● Acquisition - Are people getting to the site?
Where are they coming from?
● Behavior - What do they do on the site?
What are they viewing? How do they
interact?
● Conversions - Are visitors performing a
business transaction?
Acquisition
● Source
● Medium
Technique 3: Campaigns
Use campaigns to assess external marketing efforts.
● Email
Newsletters
● Printed Materials
● Social Media
● More!
Technique 3: Campaigns
Use campaigns to assess external marketing efforts.
● Email
Newsletters
● Printed Materials
● Social Media
● More!
Acquisition
Technique 4: Webmaster Tools
Gain access to additional SEO information.
Technique 4: Webmaster Tools
This is one part of the page when click on
“membership cards”
Technique 4: Webmaster Tools
(These are from Webmaster Tools)
ABC’s of Google Analytics
● Acquisition - Are people getting to the site?
Where are they coming from?
● Behavior - What do they do on the site?
What are they viewing? How do they
interact?
● Conversions - Are visitors performing a
business transaction?
Technique 5: Site Search
Identify information that visitors are looking for on your site.
Top five searches for the reporting period:
Technique 6: Events
Use events to track actions that don’t trigger pageviews.
ABC’s of Google Analytics
● Acquisition - Are people getting to the site?
Where are they coming from?
● Behavior - What do they do on the site?
What are they viewing? How do they
interact?
● Conversions - Are visitors performing a
business transaction?
Technique 7: Goal Funnels
Configure and use the funnel to optimize your goals.
Technique 8: Ecommerce
Configure eCommerce to better understand your services.
Thanks for coming!

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Analytics and-insight

  • 1. Analytics and Insight 8 Steps to a Better Website
  • 2. ● Plaudit Design is… ○ Web Strategy ○ Custom Web Design ○ Internet Marketing Who is Plaudit Design? Matt Dittbenner
  • 3. Questions ● Are you currently using Google Analytics? ● How often do you review analytics? ● Do you ever compare any reports or metrics to each other? ● Is anyone else in your company interested in these? Do you report these out to anyone?
  • 4. Building a Successful Website More ^
  • 5. Building a Successful Website ● More sales/revenue ● Better brand recognition ● Better brand perception What is important to your business? More ^
  • 6. Building a Successful Website The website is just one part of your customer’s experience with your organization. How does this impact your website? More ^ ● What role does it play in that experience? ● How should the website contribute to your company’s success?
  • 7. Building a Successful Website What are the top 3 things you hope your website does for your audience? How do these help your company achieve “more success?” How does this impact your website? More ^ ● Learn about our company. ● Learn about our services. ● Get in touch with us.
  • 9. Successful Measurement Analytics is a tool that can help us discover the factors that impact website performance.
  • 10. Technique 1: Goals ● Choose meaningful goals ● Fulfilling a goal is a “conversion” Set goals for key actions users should perform on the site.
  • 11. Technique 2: Filters Filter out traffic from irrelevant visits.
  • 13. ABC’s of Google Analytics ● Acquisition - Are people getting to the site? Where are they coming from? ● Behavior - What do they do on the site? What are they viewing? How do they interact? ● Conversions - Are visitors performing a business transaction?
  • 14. ABC’s of Google Analytics ● Acquisition - Are people getting to the site? Where are they coming from? ● Behavior - What do they do on the site? What are they viewing? How do they interact? ● Conversions - Are visitors performing a business transaction?
  • 16. Technique 3: Campaigns Use campaigns to assess external marketing efforts. ● Email Newsletters ● Printed Materials ● Social Media ● More!
  • 17. Technique 3: Campaigns Use campaigns to assess external marketing efforts. ● Email Newsletters ● Printed Materials ● Social Media ● More!
  • 19. Technique 4: Webmaster Tools Gain access to additional SEO information.
  • 20. Technique 4: Webmaster Tools This is one part of the page when click on “membership cards”
  • 21. Technique 4: Webmaster Tools (These are from Webmaster Tools)
  • 22. ABC’s of Google Analytics ● Acquisition - Are people getting to the site? Where are they coming from? ● Behavior - What do they do on the site? What are they viewing? How do they interact? ● Conversions - Are visitors performing a business transaction?
  • 23. Technique 5: Site Search Identify information that visitors are looking for on your site. Top five searches for the reporting period:
  • 24. Technique 6: Events Use events to track actions that don’t trigger pageviews.
  • 25. ABC’s of Google Analytics ● Acquisition - Are people getting to the site? Where are they coming from? ● Behavior - What do they do on the site? What are they viewing? How do they interact? ● Conversions - Are visitors performing a business transaction?
  • 26. Technique 7: Goal Funnels Configure and use the funnel to optimize your goals.
  • 27. Technique 8: Ecommerce Configure eCommerce to better understand your services.