Answers to common customer questions
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SalesSense is a sales consultancy business founded in 1996 based in Exeter, UK. They help companies and individuals selling complex technology, software, or knowledge-based solutions increase business results and address sales issues. They provide outsourced sales services across five phases from identifying objectives to measuring results, helping clients achieve sales performance improvements up to 35%. Notable customers such as World Check, nCode, Hand Held Products, and Wheel saw average performance increases of 32%, 9%, and growth leading to acquisitions after working with SalesSense. SalesSense differs from competitors through their diagnostic tools, custom materials developed from experience, and sales professional consultants.
Answers to common customer questions
- 1. © SalesSense All Rights Reserved About SalesSense Answers to the six most common customer questions – Five Slides
- 2. © SalesSense All Rights Reserved The Company – Sales consultancy business, founded in 1996, based in Exeter. We work with companies and individuals selling complex technology, software, or know-how based business solutions. We help increase business results, improve consistency, and address sales issues. – http://www.salessense.co.uk/salessense_people What we do for customers in general – We provide outsourced sales enablement and sales effectiveness services that increase sales results, improve productivity, and raise value. – Typically there are five phases. Identifying objectives, designing solutions, delivering solutions, sustaining implementation, and measuring results. – Clients report sales performance improvement of up to 35%. For example, Hand Held Products who used a long term programme to support sales growth prior to acquisition by Honeywell. About SalesSense
- 3. © SalesSense All Rights Reserved Important customers and what we did for them – Notable customers who we have helped achieve significant growth include World Check (now Thomson Reuters Risk Solutions) nCode, (now HBM nCode), Hand Held Products (now Honeywell Imaging and Mobility), and Wheel, ( now Lbi). – For World Check, an 18 month programme for EMEA led to an average per person performance increase of 32% compared with the rest of the world including the US. – For nCode we designed and delivered a 2 year programme that commenced with assessment using our tools. The per person sales yield increased 9%. Overall improvements helped attract HBM who acquired the Company. – An 18 month programme for Hand Held Products contributed to achievement of the 50% growth that led to acquisition by Honeywell. – A series of key account management programmes for Wheel established consistent handling of high profile accounts. Increased performance and status of this Digital Agency led to a merger with a number of similar company’s to form Lbi. About SalesSense Customers
- 4. © SalesSense All Rights Reserved How we are different from the other companies who do similar things – We invest in diagnosing issues before proposing solutions and have developed a range of assessment tools for use by in-house staff, third parties, and our consultants. – Our tools, methods, and materials are unique. They have been developed by us specifically for companies selling complex technology, software, and know-how based business solutions. – We are a Company of sales professionals with decades of sales, sales management, and consulting experience. We continually learn through study and our engagements. We use our experience and practice to help businesses and individuals increase sales results. – We develop our own materials built on top of proven techniques, methods, and practices. We continuously augment our knowledge through customer assignments and ongoing study. About SalesSense Differences
- 5. © SalesSense All Rights Reserved How you can know we will do what we say we will – Seventy three percent of our customers have engaged us more than once. We are happy to facilitate contact with any of them for reference or recommendation purposes. – We have a 20 year trading history and recommendations from suppliers, business partners, customers, and clients. – We provide a money back guarantee. Clients who apply what we teach and don’t realise improvements, are entitled to have fees paid, returned. – http://www.salessense.co.uk/customers – http://www.salessense.co.uk/customer_feedback – http://www.salessense.co.uk/our_customer_commitments About SalesSense Integrity
- 6. © SalesSense All Rights Reserved How you can be sure of getting value – Customers who have measured return on their investment in our services, report profit improvement of between 5 and 53 times the amount invested. – We help customers benchmark results to measure the impact of development initiatives and sales productivity improvement over time. – We help customers prepare the business case for investment in outside services and calculate the return on investment made in our services. – We describe some ROI calculation methods on this page: – http://www.salessense.co.uk/sales_training_return_on_investment About SalesSense ROI
- 7. © SalesSense All Rights Reserved Answers Prepared by: Clive Miller Managing Partner clive@salessense.co.uk Tel +44 (0)1392 851 500 SalesSense South West Business Centre 48 Queen Street Exeter, Devon EX4 3SR United Kingdom