Applications of Assertiveness
0 likes96 views
The document outlines techniques for developing assertiveness in interpersonal relationships, particularly in the workplace. It emphasizes the importance of accepting praise, handling criticism constructively, saying 'no' assertively, overcoming shyness, admitting mistakes, raising self-esteem, and expressing feelings. The key message is that practicing assertiveness can significantly improve one's self-worth and overall social interactions.
Applications of Assertiveness
- 1. 1 | MTL: The Professional Development Programme Applications of Assertiveness APPLICATIONS OF ASSERTIVENESS Make assertiveness your default response MTL: The Professional Development Programme
- 2. 2 | MTL: The Professional Development Programme Applications of Assertiveness Attribution: All images are from sources where a Creative Commons license exists for commercial use. All icons are on subscription from thenounproject. All clipart is from free sources. The MTL Professional Development Programme is copyright of Manage Train Learn. Applications of Assertiveness Introduction: Many of us don't handle interpersonal relationships well, particularly at work. Instead of feeling good about ourselves, our reactions and responses to others make us feel tongue-tied and inadequate. However, when you use predominantly assertive modes of thinking and acting, you always come out feeling good.
- 3. 3 | MTL: The Professional Development Programme Applications of Assertiveness https://pixabay.com/en/compliments-play-applause-bravo-1678116/ Accept praise when it is given 1. RESPONDING TO COMPLIMENTS People who have low self-esteem tend to dismiss compliments. Deep down they feel unworthy and are likely to respond to praise with phrases such as, "Who me?" or "It was nothing". There are three techniques to assertively respond to praise. First, simply say "Thanks" in an accepting way. Second, ask people what they liked about what you did. Third, find something in what they said and agree with it.
- 4. 4 | MTL: The Professional Development Programme Applications of Assertiveness 2. RESPONDING TO CRITICISM https://pixabay.com/en/depression-depressed-forlorn-1252577/ Don’t take criticism personally Criticism is a difficult area for non-assertive people. The aggressive person hits back. The submissive person feels worse than ever. But there are some rules to follow. First, remember that criticism is only someone else's opinion. Second, learn not to take it personally. Third, ask for more information so that you can decide whether there's something in what they said that you can learn from.
- 5. 5 | MTL: The Professional Development Programme Applications of Assertiveness https://pixabay.com/en/no-stop-reject-defend-defy-hide-585302/ Learn that it’s OK to say No 3. SAYING "NO" TO OTHERS Non-assertive people have a hard time saying "No", particularly if the request comes from people they want to impress. But always saying "Yes", regardless of what you want yourself, turns you into a doormat and makes the next request even harder to turn down. The best way to say "No" is to state your "No" up-front, firmly and without fear. Explain that you are unable to meet the request and use the word "won't" rather than "can't" as in: "No, I won't be able to babysit tonight. I have other plans."
- 6. 6 | MTL: The Professional Development Programme Applications of Assertiveness 4. OVERCOMING SHYNESS https://www.flickr.com/photos/27825503@N04/9375151573/ Beat shyness by imagining your at home with family Unassertiveness and shyness are twins. They both lead to feeling inadequate in social settings. As a result, unassertive people hold back and take no part. One trick you can use to make yourself feel more comfortable in unfamiliar settings is to imagine in your mind that you are somewhere safe where you can be yourself, like "Ma and Pa's" or "down the pub".
- 7. 7 | MTL: The Professional Development Programme Applications of Assertiveness https://www.flickr.com/photos/foreverphoto/2358995244/ Don’t obsess over guilt; we all make mistakes 5. ADMITTING YOU'RE WRONG We all make mistakes but not all of us have the courage to own up to them. However, mistakes are what make us human and not something to be ashamed of. Once you realise a mistake, own up to it simply and concisely without over- apologising or hand-wringing. Then, get to work on putting it right.
- 8. 8 | MTL: The Professional Development Programme Applications of Assertiveness 6. RAISING YOUR SELF- ESTEEM https://www.flickr.com/photos/h-k-d/3251472926/ Your ego always wants to compare you with others It is thought that up to 80% of us regularly suffer from low self-esteem. This often happens when we compare ourselves to others who appear to be more confident, more assertive, and more successful than we are. Don't let yourself fall into this trap of your ego. You are no better and no worse than anyone else. You are you, perfect in yourself as you are, and with the same worth and value as anyone else.
- 9. 9 | MTL: The Professional Development Programme Applications of Assertiveness https://www.flickr.com/photos/gdsteam/10725573005/ Be honest about your feelings and views 7. EXPRESSING YOUR FEELINGS A further reason for low self-esteem is the tendency to believe that your views are not as important as other people's. This often happens when you feel you are not as articulate as others in expressing your thoughts and feelings. As a result, you sit and say nothing. This is another trick of your ego to make you feel bad and confirm some old image that you were given as a kid. Put a stop to this and learn to express yourself regardless of what other people think or feel.
- 10. 10 | MTL: The Professional Development Programme Applications of Assertiveness This has been a Slide Topic from Manage Train Learn AFinal Word Practising assertiveness in everyday situations is the route that will make you more assertive. Have the courage to seize the opportunities as they arise, and your life will change for the better.