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ADVANCED
PRODUCT QUALITY
PLANNING
Presentation
by
MQS OFFICE
1
ADVANCED PRODUCT QUALITY
PLANNING
What this session is about ???...
• Introduction to APQP
• Fundamentals of Quality Planning
• Phases of APQP
• APQP Status Reporting Guideline
2
ADVANCED PRODUCT QUALITY
PLANNING
What this session is about ???...
• Introduction to APQP
• Fundamentals of Quality Planning
• Phases of APQP
• APQP Status Reporting Guideline
3
INTRODUCTION TO APQP
•What is APQP ?
• APQP is a structured method of
tracking, establishing &
improving the steps necessary to
assure that a product ( either
new or changed ) satisfies the
customer
4
APQP
Purpose of APQP :
•To facilitate communication with
all persons involved in a
programme & ensure that all
required steps are completed on
time, at acceptable cost &
quality level.
5
PRODUCT QUALITY PLANNING
Benefits :
• Drives resources
• Promotes early identification of required changes
• Avoids Delay in implementation of changes
• Provides quality product on time at the lowest cost
6
PRODUCT QUALITY PLANNING
CYCLE 7
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ACT
STUDY
DO
PLAN
ADVANCED PRODUCT QUALITY
PLANNING
What this session is about ???...
• Introduction to APQP
• Fundamentals of Quality Planning
• Phases of APQP
• APQP Status Reporting Guideline
8
23 ELEMENTS OF APQP
• Sourcing Decision
• Customer Input Requirements
• Design FMEA
• Design Review(s)
• Design Verification Plan
• Subcontractor APQP status
• Facilities, Tools & Gages
• Prototype Build Control Plan
• Prototype Builds
• Drawings and Specifications
• Team Feasibility Commitment
• Manufacturing Process Flow
Chart
• Process FMEA
• Measurement Systems
Evaluation
• Pre-Launch Control Plan
• Operator Process Instructions
• Packaging Specifications
• Production Trial Run
• Production Control Plan
• Preliminary Process Capability
Study
• Production Validation Testing
• Production Part Approval(PSW)
• PSW Part Delivery at MRD
9
 Elements of APQP as defined in the guideline are,
Elements of APQP as defined in the guideline are,
FUNDAMENTALS OF APQP
• Organise the Team :
• Assigning the responsibility to a Cross Functional Team
• Define the Scope
• Leader selection for overseeing the Planning Process
( Rotating Leader - Advantageous )
• Roles & Responsibilities of each area
• Identify customers - internal & external
• Define customer requirements
• Select the disciplines,team members, etc
10
FUNDAMENTALS OF APQP
• Define the Scope Contd…..
• Understand customer expectations
• Assess the feasibility of the proposed design,
performance and manufacturing process
• Identify cost, timing & constraints that must be
considered
• Determine assistance required from the customer
• Identify documentation process or method
11
12
•Training
Success of Product Quality Plan is dependent
upon an effective training program.
Training program to address requirements and
skills development to fulfill customer needs and
expectations
Fundamentals of APQP
FUNDAMENTALS OF APQP
• Customer & Supplier Involvement
• Customer initiates
• Supplier manages
• Simultaneous Engineering :
• Process where CFT teams strive for a common goal
13
14
• Control Plan :
Written descriptions of the systems for
controlling parts & processes. Plans cover three
different phases :
• Prototype
• Pre-launch
• Production
Fundamentals of APQP
ADVANCED PRODUCT QUALITY
PLANNING
What this session is about ???...
• Introduction to APQP
• Fundamentals of Quality Planning
• Phases of APQP
• APQP Status Reporting Guideline
15
PHASES OF APQP
• Plan & Define Programme
• Product Design & Development
• Process Design & Development
• Product & Process Validation
• Feedback, Assessment & Corrective Action
16
PRODUCT QUALITY PLANNING TIMING
CHART17
FEEDBACK ASSESSMENT & CORRECTIVE ACTION
PROCESS DESIGN & DEVELOPMENT
PLANNING PLANNING
PRODUCTION
PRODUCT & PROCESS VALIDATION
PRODUCT DESIGN & DEV.
Concept
Initiation/
Approval Programme
Approval Prototype Pilot Launch
18
Plan & Define Programme
Objectives :
• To determine customer needs
• To plan a quality programme
PLAN & DEFINE PROGRAMME
Input :
• Voice of the Customer
• Market Research
• Historical Warranty and
Quality Information
• Team Experience
• Business Plan / Marketing
Strategy
• Product/Process
Benchmark Data
• Product / Process
Assumptions
• Product Reliability Studies
• Customer Inputs
Output :
• Design Goals
• Reliability & Quality Goals
• Preliminary Bill of Material
• Preliminary Process Flow
Chart
• Preliminary Listing of
Special Product & Process
Characteristics
• Product Assurance Plan
• Management Support
19
PLAN & DEFINE PROGRAMME
Input :
• Voice of the Customer
• Market Research
• Historical Warranty and
Quality Information
• Team Experience
• Business Plan / Marketing
Strategy
• Product/Process
Benchmark Data
• Product / Process
Assumptions
• Product Reliability Studies
• Customer Inputs
Output :
• Design Goals
• Reliability & Quality Goals
• Preliminary Bill of Material
• Preliminary Process Flow
Chart
• Preliminary Listing of
Special Product & Process
Characteristics
• Product Assurance Plan
• Management Support
20
PLAN & DEFINE PROGRAMME - INPUT
• Voice of Customer
• Market Research
• Customer Interview / Questionnaire
• Competitive Product Quality Studies
• Things Gone Right Reports
• Historical Warranty and Quality Information
• Things Gone Wrong Reports
• Problem Resolution Reports
• Customer Plant Returns & Rejections
• Field return product analysis
• Warranty reports
21
22
Plan & Define Programme - Input
• Past QFD Projects
• Management Comments or Directions
• Dealer comments
• Government requirements and regulations
PLAN & DEFINE PROGRAMME - INPUT
Contd. …..
• Business Plan / Marketing Strategy :
It sets ‘Framework’ for Product Quality Plan
• Product / Process Benchmark Data :
Use of Benchmarking provides input for
‘Performance Targets’
23
Business
Business Plan
Plan
 Timing
Timing
 Cost
Cost
 Resources
Resources
 Investment
Investment
Mktg. Strategy
Mktg. Strategy
 Target Customer
Target Customer
 Key sales point
Key sales point
 Key Competitors
Key Competitors
PLAN & DEFINE PROGRAMME - INPUT
• Product Reliability Studies
Frequency of repairs, replacement of
components and results of reliability /
durability tests are considered
24
25
Contd. …..
• Customer Inputs
• Data collected from next user can be used as
inputs to arrive upon measures of customer
satisfaction
Plan & Define Programme - Input
PLAN & DEFINE PROGRAMME - OUTPUT
• Design Goals :
• Translate ‘Voice of Customer’ into tentative and
measurable design objectives
• Reliability & Quality Goals :
• Established based on customer wants & expectations,
programme objectives, reliability benchmarks
• Quality goals are targets based on continual improvements
i.e. PPM,defect levels or scrap reduction
26
PLAN & DEFINE PROGRAMME - OUTPUT
• Preliminary Bill of Material
• Established based on product/process assumptions
• Assist in identification of special characteristics
• Preliminary Process Flow Chart
• Description of anticipated mfg. process developed from
preliminary bill of material
27
PLAN & DEFINE PROGRAMME - OUTPUT
• Preliminary Listing of Special Product & Process
Characteristics
Team to ensure that the listing is developed from the following,
• Product assumptions based on the analysis of customer needs
and expectations.
• Identification of reliability goals/ requirements
• Identification of special process characteristics from the
anticipated manufacturing process
• Similar part FMEAs
28
29
Special Characteristics
All products and processes have features
described by characteristics which are
important and need to be controlled.
However, some characteristics called
special characteristics require extra efforts
to minimise the risk of potential adverse
consequences.
30
Special Characteristics
Special characteristics involve those
product and / or process characteristics that
affect vehicle safety, compliance with
government regulations, or customer
satisfaction. Special characteristics consist
of :
Critical Characteristics &
Significant Characteristics
31
Special Characteristics
CRITICAL CHARACTERISTICS are those
product or process requirements that affect
• compliance with government regulation
• or safe vehicle / product function
Symbol :  or <CC>
32
Special Characteristics
SIGNIFICANT CHARACTERISTICS are those
product, process, and / or test requirements which
are important for customer satisfaction
and
for which Quality Planning actions must be
summarised on a Control Plan.
Symbol : <SC>
PRODUCT QUALITY PLANNING TIMING
CHART33
FEEDBACK ASSESSMENT & CORRECTIVE ACTION
PROCESS DESIGN & DEVELOPMENT
PLANNING PLANNING
PRODUCTION
PRODUCT & PROCESS VALIDATION
PRODUCT DESIGN & DEV.
Concept
Initiation/
Approval
Prototype Pilot Launch
Programme
Approval
34
Objectives :
• To develop design features and
characteristics
• To critically review engineering
requirements
• To assess potential manufacturing
problems
Product Design & Development
PRODUCT DESIGN &
DEVELOPMENT
Output by Design
Responsible Activity
• Design FMEA
• DFMA
• Design Reviews
• Prototype Build - Control Plan
• Engineering Drawing
• Engineering Specifications
• Material Specifications
• Drawing & Specs.Changes
Output by APQP Team
• New Equipment, Tooling and
Facilities Requirements
• Special Product and Process
Characteristics
• Prototype Control Plan
• Gages/Testing Equipment
Requirements
• Team Feasibility
Commitment &
Management Support
35
Input :
Input : Output of Planning Phase is Input for this phase
Output of Planning Phase is Input for this phase
PRODUCT DESIGN &
DEVELOPMENT
Output by Design
Responsible Activity
• Design FMEA
• DFMA
• Design Reviews
• Prototype Build - Control Plan
• Engineering Drawing
• Engineering Specifications
• Material Specifications
• Drawing & Specs.Changes
Output by APQP Team
• New Equipment, Tooling and
Facilities Requirements
• Special Product and Process
Characteristics
• Prototype Control Plan
• Gages/Testing Equipment
Requirements
• Team Feasibility
Commitment &
Management Support
36
Input :
Input : Output of Planning Phase is Input for this phase
Output of Planning Phase is Input for this phase
PRODUCT DESIGN & DEVELOPMENT -
OUTPUT
• Design Failure Mode and Effects Analysis
• It is disciplined analytical technique to assess the probability
of failure & effect of such failure
• It is a living document continually updated
• A checklist for DFMEA is available for review
37
38
Customer or Internal Part No._______________________________________
Yes No Comment/Action Required
Person
Responsible
Due
Date
1 Was the System FMEA and/or DFMEA prepared
using the Chrysler, Ford and General Motors
Potential Failure Mode and Effects Analysis
(FMEA) reference manual?
2 Have historical campaign and warranty data been
reviewed?
3 Have similar part DFEMAs been considered?
4 Does the SFMEA and/or DFMEA identify Special
Characteristics?
5 Have design characteristics that affectbhigh risk
priority failure modes been identified?
6 Have appropriate corrective actions been assigned to
high risk priority numbers?
7 Have appropriate corrective actions been assigned to
high severity numbers?
8 Have risk priorities been revised when corrective
actions have been completed and verified?
Revision Date __________
Prepared By
Question
DESIGN FMEA CHECKLIST
Page 1 of 1
39
Product Design & Development - Output
• Design for Manufacturability & Assembly
(DFM)
It is a Simultaneous Engineering process
designed to optimise the relationship between
design function, manufacturability and ease of
assembly. Team to consider the following:
• Design, concept, function and sensitivity to
manufacturing variation
• Dimensional tolerances
• Process Adjustments
• Material Handling
• Performance requirements
• Manufacturing and/ or assembly process
• Number of components etc.
PRODUCT DESIGN & DEVELOPMENT -
OUTPUT
• Design Verification
Verifies that the product design meets the customer
requirements
40
41
Product Design & Development - Output
• Design Reviews Contd…..
Design Reviews should include evaluation of
• Design/ Functional requirement considerations
• Formal reliability and confidence goals
• Component/ subsystem/ system duty cycles
• Computer simulation and bench test results
• DFMEAs
• Review of DFMA
• Design of Experiment (DOE) results
• Test failures
• Design Verification progress
A major function of Design Reviews is tracking of design
verification progress through DVP & R (Design
Verification Plan & Report)
PRODUCT DESIGN & DEVELOPMENT -
OUTPUT
• Prototype Build - Control Plan
• Is description of dimensional measurements & material
and functional tests that will occur during prototype build
• Provides opportunity to evaluate how well product meets
Voice of Customer objectives
42
43
Product Design & Development - Output
• Engineering Drawings
Reviewed to determine
• that drawings have sufficient information for
a dimensional layout of individual parts.
• that drawings have identification for control
or datum surfaces.
• which characteristics affect fit, function,
durability and safety requirements
Dimensions are evaluated
• to assure feasibility & compatibility with
manufacturing and measuring standards
PRODUCT DESIGN & DEVELOPMENT -
OUTPUT
• Engineering Specifications
• Reviewed to identify functional, durability & appearance
requirements.
• Sample size, frequency & acceptance criteria are generally
defined in the in-process test section of Engineering
Specifications (otherwise listed in control plan).
• Material Specifications
• These should be reviewed for Special Characteristics
related to physical properties, performance, environmental,
handling, and storage requirements.
44
PRODUCT DESIGN & DEVELOPMENT -
OUTPUT
• Drawing and Specification Changes
• Team to ensure prompt documentation &
communication to affected areas
45
46
Product Design & Development - Output
Customer or Internal Part No._______________________________________
Yes No Comment/Action Required
Person
Responsible
Due
Date
A. General
Does the design require:
1 

 New materials?
2 

 Special tooling?
3 Has assembly build variation analysis been
considered?
4 Has Design of Experiments been considered?
5 Is there a plan for prototypes in place?
6 Has a DFMEA been completed?
7 Has a DFMA been completed?
8 Have risk priorities been revised when corrective
actions have been completed and verified?
9 Has the Design Verification Plan been completed?
10 If yes, was it completed by a cross functional team?
11 Are all specified tests, methods, equipment and
acceptance criteria clearly defined and understood?
12 Have Special Characteristics been selected?
13 Is bill of material complete?
14 Are Special Characteristics properly documented?
Revision Date __________
Prepared By
DESIGN INFORMATION CHECKLIST
Question
Page 1 of 4
PRODUCT DESIGN &
DEVELOPMENT - OUTPUT
47
Customer or Internal Part No._______________________________________
Yes No Comment/Action Required
Person
Responsible
Due
Date
B. Engineering Drawings
15 Have dimensions that affect fit, function and durability
been identified?
16 Are reference dimensions identified to minimise
inspection layout time?
17 Are sufficient control points and datum surfaces
identified to design functional gages?
18 Are tolerance compatible with accepted
manufacturing standards?
19 Are there any requirements specified that cannot be
evaluated evaluated using known inspection
techniques?
C.Engineering Performance specifications
20 Have all Special Characteristics been identified?
21 Is test loading sufficient to provide all conditions, I.e.,
production validation and end use?
Contd….
D. Material Specification
28 Are special material chracteristics identified?
29 Are specified materials, heat treatment and surface
treatments compatible with durability requirements in
the identified environment?
Contd…. Revision Date __________
Prepared By
DESIGN INFORMATION CHECKLIST
Question
Page 2 of 4
PRODUCT DESIGN &
DEVELOPMENT
Output by Design
Responsible Activity
• Design FMEA
• DFMA
• Design Reviews
• Prototype Build - Control Plan
• Engineering Drawing
• Engineering Specifications
• Material Specifications
• Drawing & Specs.Changes
Output by APQP Team
• New Equipment, Tooling and
Facilities Requirements
• Special Product and Process
Characteristics
• Prototype Control Plan
• Gages/Testing Equipment
Requirements
• Team Feasibility
Commitment &
Management Support
48
Input :
Input : Output of Planning Phase is Input for this phase
Output of Planning Phase is Input for this phase
PRODUCT DESIGN & DEVELOPMENT -
OUTPUT
• New Equipment, Tooling & Facilities Requirements
• Team addresses identified reqmts. of above by adding the
items to the Timing Chart
• Also capability and availability of the same to be ensured
by the team
• Facilities progress should be monitored to assure
completion to plan
49
50
Product Design & Development - Output
Customer or Internal Part No._______________________________________
Yes No Comment/Action Required
Person
Responsible
Due
Date
Has tool and equipment design provided for:
1 

 Flexible system, e.g. cell mfg.?
2 

 Quich change?
3 

 Volume fluctuations?
4 

 Mistake Proofing?
Have lists been prepared identifying:
5 

 New Equipment?
6 

 New tooling?
7 

 New test equipment?
Has acceptance criteria been agreed upon for:
8 

 New Equipment?
9 

 New tooling?
10 

 New test equipment?
11 Will
a preliminary capability study be conducted at
the tooling and/or equipment manufacturer?
12 Has test equipment feasibility and accuracy been
established?
13 Is a preventive maintenace plan complete for
equipment and tooling?
14 Are setup instructions for new equipment and tooling
complete and understandable?
Contd….
Revision Date __________
Prepared By
NEW EQUIPMENT, TOOLING AND TEST EQUIPMENT CHECKLIST
Question
Page 1 of 2
51
Product Design & Development - Output
• Special Product & Process Characteristics
Team to build on list of preliminary special
product and process characteristics identified in
Phase I and reach consensus through the
evaluation of technical information.
These are documented on appropriate Control
Plans
• Gauges/Testing Equipment Requirements
These are identified and requirements added to
the Timing Chart
PRODUCT DESIGN & DEVELOPMENT -
OUTPUT
• Team Feasibility Commitment and Management Support
• In this phase, feasibility of the proposed design is assessed.
The team must be satisfied that proposed design can be
manufactured, assembled, tested, packaged and
delivered in sufficient quantity at an accepted cost to
customer on schedule
• The team consensus on feasibility should be documented
along with all open issues that require resolution and
management support
52
PRODUCT QUALITY PLANNING TIMING
CHART53
FEEDBACK ASSESSMENT & CORRECTIVE ACTION
PROCESS DESIGN & DEVELOPMENT
PLANNING PLANNING
PRODUCTION
PRODUCT & PROCESS VALIDATION
PRODUCT DESIGN & DEV.
Concept
Initiation/
Approval
Prototype Pilot Launch
Programme
Approval
54
Objectives :
• To develop a comprehensive and
effective manufacturing system
• To ensure that the manufacturing
systems meets customer requirements
Process Design & Development
PROCESS DESIGN AND DEVELOPMENT
• Packaging Standards
• Product/Process Quality
System Review
• Process Flow Chart
• Floor Plan Layout
• Characteristics Matrix
• Process failure Mode &
Effects Analysis
• Pre-Launch Control Plan
• Process Instructions
• Measurement Systems
Analysis Plan
• Preliminary Process
Capability Study Plan
• Packaging
Specifications
• Management Support
55
Outputs :
Outputs :
Inputs :
Inputs : Outputs of Product Design & Development
Outputs of Product Design & Development
phase are inputs for this phase
phase are inputs for this phase
PROCESS DESIGN AND DEVELOPMENT
• Packaging Standards
• Packaging design to ensure product integrity at the point
of use
• Product / Process Quality System Review
• Team reviews Quality System Manual of the
manufacturing location & updates for additional
controls/ procedural changes required for the product
56
PROCESS DESIGN AND DEVELOPMENT
• Process Flow Chart
• It is a schematic representation of the proposed Process
Flow
• It is useful in,
• analysing total process rather than individual steps in the
process
• conducting PFMEA &
• designing Control Plans
57
PROCESS DESIGN AND DEVELOPMENT
• Floor Plan Layout
• Developed and reviewed to determine acceptability of
inspection points, control chart location, applicability of
visual aids, interim repair stations & storage areas to
contain defective material.
58
59
Product Design & Development - Output
Customer or Internal Part No._______________________________________
Yes No Comment/Action Required
Person
Responsible
Due
Date
1 Does the flow chart illustrate the sequence of
production and inspection stations?
2 Were all the appropriate FMEAs (SFMEA,
DFMEA) available and used as aids to develop the
process flow chart?
3 Is the flow chart keyed to product and process
checks in the control plan?
4 Does the flow chart describe how the product will
move, i.e., roller conveyor, slide containers,etc.?
5 Has the pull system/optimisation been considered for
this process?
6 Have provisions been made to identify and inspect
reworked products before being used?
7 Have potential quality problems due to handling and
outside processing been identified and corrected?
Revision Date __________
Prepared By
PROCESS FLOW CHART CHECKLIST
Question
Page 1 of 1
PROCESS DESIGN AND DEVELOPMENT
• Process Failure Mode & Effect Analysis
• Conducted during product quality planning & before
production
• It is a disciplined review & analysis of a new/ revised
process to assess the probability of failure & effect of
such failure
• It is a living document continually updated
• A checklist for PFMEA is available for review
60
PROCESS DESIGN AND DEVELOPMENT
• Pre-Launch Control Plan
• It is description of dimensional measurements & material
and functional tests that will occur after prototype &
before full production
• Includes additional product/ process controls until
validation of production process
• Purpose is to contain potential non-conformances
during or prior to initial production runs such as, more
frequent inspection, more in-process check points,
statistical evaluations, increased audits etc.
61
PROCESS DESIGN AND DEVELOPMENT
• Process Instructions
• Team to ensure that understandable process instructions
provide sufficient detail for all operating personnel
• These instructions should be developed from
• FMEAs, Control Plans, Engg. Drawings, Process Flow Charts,
Handling Requirements etc.
• It should be posted
• It should include set-up parameters such as machine
speeds, feeds, cycle time etc.
• It should be accessible to operators & supervisors
62
PROCESS DESIGN AND DEVELOPMENT
• Measurement System Analysis Plan
• The Plan should ensure responsibility for ensuring gauge
linearity, accuracy, repeatability, reproducibility &
correlation for duplicate gauges
• Preliminary Process Capability Study Plan
• Characteristics identified in control plan are the basis for
preliminary process capability study plan
63
PROCESS DESIGN AND DEVELOPMENT
• Packaging Specification
• Individual product packaging is designed and
developed
• Packaging to maintain product quality during
packing,transit and unpacking
• Should also have compatibility with material handling
equipment
64
65
Process Design and Development
• Management Support
Formal review at the conclusion of this phase to
inform management of programme status and
gain their commitment in resolution of any open
issues
PRODUCT QUALITY PLANNING TIMING
CHART66
FEEDBACK ASSESSMENT & CORRECTIVE ACTION
PROCESS DESIGN & DEVELOPMENT
PLANNING PLANNING
PRODUCTION
PRODUCT & PROCESS VALIDATION
PRODUCT DESIGN & DEV.
Concept
Initiation/
Approval
Prototype Pilot Launch
Programme
Approval
67
Objectives :
• To validate the manufacturing process
• To ensure that customer expectations
will be met
• To identify additional concerns
Product and Process Validation
PRODUCT AND PROCESS
VALIDATION
Outputs:
• Production Trial Run
• Measurement Systems
Evaluation
• Preliminary Process
Capability Study
• Production Part
Approval
• Production Validation
Testing
• Packaging Evaluation
• Production Control Plan
• Quality Planning Sign-Off
& Management Support
68
Inputs :
Inputs : Outputs of Process Design & Development
Outputs of Process Design & Development
phase are Inputs for this phase
phase are Inputs for this phase
PRODUCT AND PROCESS
VALIDATION
• Production Trial Run
• Must be conducted using production tooling, equipment,
environment, facility and cycle time
• Team to decide min. quantity for trial run
• Results of this are used for,
• Preliminary Process Capability Study, Measurement Systems
Evaluation, Final Feasibility, Process Review, Production
Validation Testing, Production Part Approval, Packaging
Evaluation, First Time Capability and Quality Planning Sign-off
69
PRODUCT AND PROCESS
VALIDATION
• Measurement System Evaluation
• Specified measurement devices & methods should be used
for the respective characteristics.
• The devices be evaluated during or prior to the production
trial run
• Preliminary Process Capability Study
• It provide assessment of the readiness of the process for
production
70
PRODUCT AND PROCESS
VALIDATION
• Production Part Approval
• It is validation of product made from production tools &
processes meeting engineering requirements
• Production Validation Testing
• It is similar to Production Part Approval but the validation
is through engineering tests
71
72
Product and Process Validation
• Packaging Evaluation
Test methods & where feasible test shipments
must assess the protection of the product from
normal transportation damage and adverse
environmental factors
PRODUCT AND PROCESS
VALIDATION
• Production Control Plan
• It is a written description of the systems for controlling
parts and processes
• It is logical extension of pre-launch control plan
• It is a living document
• It is updated based on experience gained
• Mass production provides opportunity to evaluate output
& revise the control plan
73
PRODUCT AND PROCESS
VALIDATION
• Quality Planning Sign-off
• Team to ensure that all control plans & process flow charts
are being followed by reviewing at the manufacturing
locations
• A review of the following is required prior to the first
shipment
• Control Plans
• Process Instruction
• Gauge & Test Equipment
• A formal sign-off is done
74
PRODUCT QUALITY PLANNING TIMING
CHART 75
FEEDBACK ASSESSMENT & CORRECTIVE ACTION
PROCESS DESIGN & DEVELOPMENT
PLANNING PLANNING
PRODUCTION
PRODUCT & PROCESS VALIDATION
PRODUCT DESIGN & DEV.
Concept
Initiation/
Approval
Prototype Pilot Launch
Programme
Approval
FEEDBACK, ASSESSMENT & CORRECTIVE ACTION
Outputs :
• Reduced Variation
• Customer Satisfaction
• Delivery and Service
76
Inputs :
Inputs : Outputs of Product & Process
Outputs of Product & Process
Validation phase are Inputs for this phase
Validation phase are Inputs for this phase
FEEDBACK, ASSESSMENT & CORRECTIVE ACTION
• Reduced Variation
• Identification of Process Variation using ‘Control Charts’
& ‘Statistical Techniques’
• Analysis & Corrective Actions
• Continuous Improvement reducing ‘Special’ as well as
‘Common’ Causes of Variation
77
ADVANCE PRODUCT QUALITY
PLANNING
What this session is ???…...
• Introduction to APQP
• Fundamentals of Quality Planning
• Phases of APQP
• APQP Status Reporting Guideline
78
APQP STATUS REPORTING GUIDELINE
What is APQP Status Reporting Guideline ?
This is a specific guideline evolved based on
APQP disciplines
Objectives of the guideline is to,
• Reinforce APQP as the basis of quality planning
• Develop a ‘Program Status Reporting Format’ for
APQP evaluation
• Link APQP evaluation process to Vehicle
Development Programme
• Define ‘Roles & Responsibilities’ for concerned
personnel involved in APQP Process
• Make APQP procedures common for suppliers & in-
house manufacturing / assembly operations
79
80
Date:
Review No.:
Diamond Point:
Supplier Program
Location Model Year
Supplier Code Lead Part No.
Risk Assessment Part Name
New: Site Technology Process Eng. Level
User Plant(s)
Team Members Company/Title Phone/Fax
Build Level Material Quantity P.I.P.C.
No.
SC's
No.
CC's %
Supplier
Closed Resp.
Element Need Timing DateEngineer
Rating Date Date Initials
1) Sourcing Decision
2) Customer Input Requirements
3) Design FMEA
4) Design Review(s)
5) Design Verification Plan
6) Subcontractor APQP Status
7) Facilities, Tools and Gages
8) Prototype Build Control Plan
9) Prototype Builds
10) Drawings and Specifications
11) Team Feasibility Commitment
12) Manufacturing Process Flow Chart
13) Process FMEA
14) Measurement Systems Evaluation
15) Pre-Launch Control Plan
16) Operator Process Instructions
17) Packaging Specifications
18) Production Trial Run
19) Production Control Plan
20) Preliminary Process Capability Study
21) Production Validation Testing
22) Production Part Approval (PSW)
23) PSW Part Delivery at MRD
COMMENTS
Status
APQP Elements GYR Focus
APQP Status Report Format
Remarks
Other Risks
No.of
P.I.S.T. %
Required Date
APQP ELEMENTS DESCRIPTION & EXPECTATIONS
• Sourcing Decision
• It is a formal customer commitment to work with the
supplier on the programme
• It is expected that sourcing decision is completed &
communicated to the supplier before the Programme
Need Date
81
• Customer Input Requirements
• Design Goals
• are translation of Voice of Customer into tentative &
measurable design objectives
• Initial system & component design and specifications
including
• product assumptions, functional performance, dimensions,
weight & materials
82
APQP ELEMENTS DESCRIPTION & EXPECTATIONS ( CONTD. )
• Customer Input Requirements Contd...
• Reliability & Quality Goals
• TGR, TGW, Life Reliability Targets, Warranty Targets,
Incoming Quality Targets
• Programme Timing :
• It is a plan that lists tasks, assignments, events & timing
required to provide a product that meets customer needs
& expectations.
83
APQP ELEMENTS DESCRIPTION & EXPECTATIONS CONTD.
• Subcontractor APQP Status
• A summary of APQP status of suppliers
• Cascading of this process is required
84
APQP ELEMENTS DESCRIPTION & EXPECTATIONS CONTD.
• PSW at Part Delivery at MRD
• Latest date that fully approved PSW material to be
received at customer’s plant for trial run
• Customer’s material MRD must be included in the
supplier’s timing plan
• Production Part Approval requirements must be
completed prior to user plant MRD
85
ADVANCE PRODUCT QUALITY
PLANNING
THANKS
86

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apqp tool for manufacturing trainingg.ppt

  • 2. ADVANCED PRODUCT QUALITY PLANNING What this session is about ???... • Introduction to APQP • Fundamentals of Quality Planning • Phases of APQP • APQP Status Reporting Guideline 2
  • 3. ADVANCED PRODUCT QUALITY PLANNING What this session is about ???... • Introduction to APQP • Fundamentals of Quality Planning • Phases of APQP • APQP Status Reporting Guideline 3
  • 4. INTRODUCTION TO APQP •What is APQP ? • APQP is a structured method of tracking, establishing & improving the steps necessary to assure that a product ( either new or changed ) satisfies the customer 4
  • 5. APQP Purpose of APQP : •To facilitate communication with all persons involved in a programme & ensure that all required steps are completed on time, at acceptable cost & quality level. 5
  • 6. PRODUCT QUALITY PLANNING Benefits : • Drives resources • Promotes early identification of required changes • Avoids Delay in implementation of changes • Provides quality product on time at the lowest cost 6
  • 7. PRODUCT QUALITY PLANNING CYCLE 7 C o n t i n u a l I m p r o v e m e n t C o n t i n u a l I m p r o v e m e n t P r o d u c t & P r o c e s s D e v e l o p m e n t P r o d u c t & P r o c e s s D e v e l o p m e n t a n d P r o t o t y p e V e r i f i c a t i o n a n d P r o t o t y p e V e r i f i c a t i o n C o n f i r m a t i o n P r o d u c t a n d C o n f i r m a t i o n P r o d u c t a n d V a l i d a t i o n P r o c e s s V a l i d a t i o n P r o c e s s T e c h n o l o g y & C o n c e p t T e c h n o l o g y & C o n c e p t D e v e l o p m e n t D e v e l o p m e n t ACT STUDY DO PLAN
  • 8. ADVANCED PRODUCT QUALITY PLANNING What this session is about ???... • Introduction to APQP • Fundamentals of Quality Planning • Phases of APQP • APQP Status Reporting Guideline 8
  • 9. 23 ELEMENTS OF APQP • Sourcing Decision • Customer Input Requirements • Design FMEA • Design Review(s) • Design Verification Plan • Subcontractor APQP status • Facilities, Tools & Gages • Prototype Build Control Plan • Prototype Builds • Drawings and Specifications • Team Feasibility Commitment • Manufacturing Process Flow Chart • Process FMEA • Measurement Systems Evaluation • Pre-Launch Control Plan • Operator Process Instructions • Packaging Specifications • Production Trial Run • Production Control Plan • Preliminary Process Capability Study • Production Validation Testing • Production Part Approval(PSW) • PSW Part Delivery at MRD 9  Elements of APQP as defined in the guideline are, Elements of APQP as defined in the guideline are,
  • 10. FUNDAMENTALS OF APQP • Organise the Team : • Assigning the responsibility to a Cross Functional Team • Define the Scope • Leader selection for overseeing the Planning Process ( Rotating Leader - Advantageous ) • Roles & Responsibilities of each area • Identify customers - internal & external • Define customer requirements • Select the disciplines,team members, etc 10
  • 11. FUNDAMENTALS OF APQP • Define the Scope Contd….. • Understand customer expectations • Assess the feasibility of the proposed design, performance and manufacturing process • Identify cost, timing & constraints that must be considered • Determine assistance required from the customer • Identify documentation process or method 11
  • 12. 12 •Training Success of Product Quality Plan is dependent upon an effective training program. Training program to address requirements and skills development to fulfill customer needs and expectations Fundamentals of APQP
  • 13. FUNDAMENTALS OF APQP • Customer & Supplier Involvement • Customer initiates • Supplier manages • Simultaneous Engineering : • Process where CFT teams strive for a common goal 13
  • 14. 14 • Control Plan : Written descriptions of the systems for controlling parts & processes. Plans cover three different phases : • Prototype • Pre-launch • Production Fundamentals of APQP
  • 15. ADVANCED PRODUCT QUALITY PLANNING What this session is about ???... • Introduction to APQP • Fundamentals of Quality Planning • Phases of APQP • APQP Status Reporting Guideline 15
  • 16. PHASES OF APQP • Plan & Define Programme • Product Design & Development • Process Design & Development • Product & Process Validation • Feedback, Assessment & Corrective Action 16
  • 17. PRODUCT QUALITY PLANNING TIMING CHART17 FEEDBACK ASSESSMENT & CORRECTIVE ACTION PROCESS DESIGN & DEVELOPMENT PLANNING PLANNING PRODUCTION PRODUCT & PROCESS VALIDATION PRODUCT DESIGN & DEV. Concept Initiation/ Approval Programme Approval Prototype Pilot Launch
  • 18. 18 Plan & Define Programme Objectives : • To determine customer needs • To plan a quality programme
  • 19. PLAN & DEFINE PROGRAMME Input : • Voice of the Customer • Market Research • Historical Warranty and Quality Information • Team Experience • Business Plan / Marketing Strategy • Product/Process Benchmark Data • Product / Process Assumptions • Product Reliability Studies • Customer Inputs Output : • Design Goals • Reliability & Quality Goals • Preliminary Bill of Material • Preliminary Process Flow Chart • Preliminary Listing of Special Product & Process Characteristics • Product Assurance Plan • Management Support 19
  • 20. PLAN & DEFINE PROGRAMME Input : • Voice of the Customer • Market Research • Historical Warranty and Quality Information • Team Experience • Business Plan / Marketing Strategy • Product/Process Benchmark Data • Product / Process Assumptions • Product Reliability Studies • Customer Inputs Output : • Design Goals • Reliability & Quality Goals • Preliminary Bill of Material • Preliminary Process Flow Chart • Preliminary Listing of Special Product & Process Characteristics • Product Assurance Plan • Management Support 20
  • 21. PLAN & DEFINE PROGRAMME - INPUT • Voice of Customer • Market Research • Customer Interview / Questionnaire • Competitive Product Quality Studies • Things Gone Right Reports • Historical Warranty and Quality Information • Things Gone Wrong Reports • Problem Resolution Reports • Customer Plant Returns & Rejections • Field return product analysis • Warranty reports 21
  • 22. 22 Plan & Define Programme - Input • Past QFD Projects • Management Comments or Directions • Dealer comments • Government requirements and regulations
  • 23. PLAN & DEFINE PROGRAMME - INPUT Contd. ….. • Business Plan / Marketing Strategy : It sets ‘Framework’ for Product Quality Plan • Product / Process Benchmark Data : Use of Benchmarking provides input for ‘Performance Targets’ 23 Business Business Plan Plan  Timing Timing  Cost Cost  Resources Resources  Investment Investment Mktg. Strategy Mktg. Strategy  Target Customer Target Customer  Key sales point Key sales point  Key Competitors Key Competitors
  • 24. PLAN & DEFINE PROGRAMME - INPUT • Product Reliability Studies Frequency of repairs, replacement of components and results of reliability / durability tests are considered 24
  • 25. 25 Contd. ….. • Customer Inputs • Data collected from next user can be used as inputs to arrive upon measures of customer satisfaction Plan & Define Programme - Input
  • 26. PLAN & DEFINE PROGRAMME - OUTPUT • Design Goals : • Translate ‘Voice of Customer’ into tentative and measurable design objectives • Reliability & Quality Goals : • Established based on customer wants & expectations, programme objectives, reliability benchmarks • Quality goals are targets based on continual improvements i.e. PPM,defect levels or scrap reduction 26
  • 27. PLAN & DEFINE PROGRAMME - OUTPUT • Preliminary Bill of Material • Established based on product/process assumptions • Assist in identification of special characteristics • Preliminary Process Flow Chart • Description of anticipated mfg. process developed from preliminary bill of material 27
  • 28. PLAN & DEFINE PROGRAMME - OUTPUT • Preliminary Listing of Special Product & Process Characteristics Team to ensure that the listing is developed from the following, • Product assumptions based on the analysis of customer needs and expectations. • Identification of reliability goals/ requirements • Identification of special process characteristics from the anticipated manufacturing process • Similar part FMEAs 28
  • 29. 29 Special Characteristics All products and processes have features described by characteristics which are important and need to be controlled. However, some characteristics called special characteristics require extra efforts to minimise the risk of potential adverse consequences.
  • 30. 30 Special Characteristics Special characteristics involve those product and / or process characteristics that affect vehicle safety, compliance with government regulations, or customer satisfaction. Special characteristics consist of : Critical Characteristics & Significant Characteristics
  • 31. 31 Special Characteristics CRITICAL CHARACTERISTICS are those product or process requirements that affect • compliance with government regulation • or safe vehicle / product function Symbol :  or <CC>
  • 32. 32 Special Characteristics SIGNIFICANT CHARACTERISTICS are those product, process, and / or test requirements which are important for customer satisfaction and for which Quality Planning actions must be summarised on a Control Plan. Symbol : <SC>
  • 33. PRODUCT QUALITY PLANNING TIMING CHART33 FEEDBACK ASSESSMENT & CORRECTIVE ACTION PROCESS DESIGN & DEVELOPMENT PLANNING PLANNING PRODUCTION PRODUCT & PROCESS VALIDATION PRODUCT DESIGN & DEV. Concept Initiation/ Approval Prototype Pilot Launch Programme Approval
  • 34. 34 Objectives : • To develop design features and characteristics • To critically review engineering requirements • To assess potential manufacturing problems Product Design & Development
  • 35. PRODUCT DESIGN & DEVELOPMENT Output by Design Responsible Activity • Design FMEA • DFMA • Design Reviews • Prototype Build - Control Plan • Engineering Drawing • Engineering Specifications • Material Specifications • Drawing & Specs.Changes Output by APQP Team • New Equipment, Tooling and Facilities Requirements • Special Product and Process Characteristics • Prototype Control Plan • Gages/Testing Equipment Requirements • Team Feasibility Commitment & Management Support 35 Input : Input : Output of Planning Phase is Input for this phase Output of Planning Phase is Input for this phase
  • 36. PRODUCT DESIGN & DEVELOPMENT Output by Design Responsible Activity • Design FMEA • DFMA • Design Reviews • Prototype Build - Control Plan • Engineering Drawing • Engineering Specifications • Material Specifications • Drawing & Specs.Changes Output by APQP Team • New Equipment, Tooling and Facilities Requirements • Special Product and Process Characteristics • Prototype Control Plan • Gages/Testing Equipment Requirements • Team Feasibility Commitment & Management Support 36 Input : Input : Output of Planning Phase is Input for this phase Output of Planning Phase is Input for this phase
  • 37. PRODUCT DESIGN & DEVELOPMENT - OUTPUT • Design Failure Mode and Effects Analysis • It is disciplined analytical technique to assess the probability of failure & effect of such failure • It is a living document continually updated • A checklist for DFMEA is available for review 37
  • 38. 38 Customer or Internal Part No._______________________________________ Yes No Comment/Action Required Person Responsible Due Date 1 Was the System FMEA and/or DFMEA prepared using the Chrysler, Ford and General Motors Potential Failure Mode and Effects Analysis (FMEA) reference manual? 2 Have historical campaign and warranty data been reviewed? 3 Have similar part DFEMAs been considered? 4 Does the SFMEA and/or DFMEA identify Special Characteristics? 5 Have design characteristics that affectbhigh risk priority failure modes been identified? 6 Have appropriate corrective actions been assigned to high risk priority numbers? 7 Have appropriate corrective actions been assigned to high severity numbers? 8 Have risk priorities been revised when corrective actions have been completed and verified? Revision Date __________ Prepared By Question DESIGN FMEA CHECKLIST Page 1 of 1
  • 39. 39 Product Design & Development - Output • Design for Manufacturability & Assembly (DFM) It is a Simultaneous Engineering process designed to optimise the relationship between design function, manufacturability and ease of assembly. Team to consider the following: • Design, concept, function and sensitivity to manufacturing variation • Dimensional tolerances • Process Adjustments • Material Handling • Performance requirements • Manufacturing and/ or assembly process • Number of components etc.
  • 40. PRODUCT DESIGN & DEVELOPMENT - OUTPUT • Design Verification Verifies that the product design meets the customer requirements 40
  • 41. 41 Product Design & Development - Output • Design Reviews Contd….. Design Reviews should include evaluation of • Design/ Functional requirement considerations • Formal reliability and confidence goals • Component/ subsystem/ system duty cycles • Computer simulation and bench test results • DFMEAs • Review of DFMA • Design of Experiment (DOE) results • Test failures • Design Verification progress A major function of Design Reviews is tracking of design verification progress through DVP & R (Design Verification Plan & Report)
  • 42. PRODUCT DESIGN & DEVELOPMENT - OUTPUT • Prototype Build - Control Plan • Is description of dimensional measurements & material and functional tests that will occur during prototype build • Provides opportunity to evaluate how well product meets Voice of Customer objectives 42
  • 43. 43 Product Design & Development - Output • Engineering Drawings Reviewed to determine • that drawings have sufficient information for a dimensional layout of individual parts. • that drawings have identification for control or datum surfaces. • which characteristics affect fit, function, durability and safety requirements Dimensions are evaluated • to assure feasibility & compatibility with manufacturing and measuring standards
  • 44. PRODUCT DESIGN & DEVELOPMENT - OUTPUT • Engineering Specifications • Reviewed to identify functional, durability & appearance requirements. • Sample size, frequency & acceptance criteria are generally defined in the in-process test section of Engineering Specifications (otherwise listed in control plan). • Material Specifications • These should be reviewed for Special Characteristics related to physical properties, performance, environmental, handling, and storage requirements. 44
  • 45. PRODUCT DESIGN & DEVELOPMENT - OUTPUT • Drawing and Specification Changes • Team to ensure prompt documentation & communication to affected areas 45
  • 46. 46 Product Design & Development - Output Customer or Internal Part No._______________________________________ Yes No Comment/Action Required Person Responsible Due Date A. General Does the design require: 1    New materials? 2    Special tooling? 3 Has assembly build variation analysis been considered? 4 Has Design of Experiments been considered? 5 Is there a plan for prototypes in place? 6 Has a DFMEA been completed? 7 Has a DFMA been completed? 8 Have risk priorities been revised when corrective actions have been completed and verified? 9 Has the Design Verification Plan been completed? 10 If yes, was it completed by a cross functional team? 11 Are all specified tests, methods, equipment and acceptance criteria clearly defined and understood? 12 Have Special Characteristics been selected? 13 Is bill of material complete? 14 Are Special Characteristics properly documented? Revision Date __________ Prepared By DESIGN INFORMATION CHECKLIST Question Page 1 of 4
  • 47. PRODUCT DESIGN & DEVELOPMENT - OUTPUT 47 Customer or Internal Part No._______________________________________ Yes No Comment/Action Required Person Responsible Due Date B. Engineering Drawings 15 Have dimensions that affect fit, function and durability been identified? 16 Are reference dimensions identified to minimise inspection layout time? 17 Are sufficient control points and datum surfaces identified to design functional gages? 18 Are tolerance compatible with accepted manufacturing standards? 19 Are there any requirements specified that cannot be evaluated evaluated using known inspection techniques? C.Engineering Performance specifications 20 Have all Special Characteristics been identified? 21 Is test loading sufficient to provide all conditions, I.e., production validation and end use? Contd…. D. Material Specification 28 Are special material chracteristics identified? 29 Are specified materials, heat treatment and surface treatments compatible with durability requirements in the identified environment? Contd…. Revision Date __________ Prepared By DESIGN INFORMATION CHECKLIST Question Page 2 of 4
  • 48. PRODUCT DESIGN & DEVELOPMENT Output by Design Responsible Activity • Design FMEA • DFMA • Design Reviews • Prototype Build - Control Plan • Engineering Drawing • Engineering Specifications • Material Specifications • Drawing & Specs.Changes Output by APQP Team • New Equipment, Tooling and Facilities Requirements • Special Product and Process Characteristics • Prototype Control Plan • Gages/Testing Equipment Requirements • Team Feasibility Commitment & Management Support 48 Input : Input : Output of Planning Phase is Input for this phase Output of Planning Phase is Input for this phase
  • 49. PRODUCT DESIGN & DEVELOPMENT - OUTPUT • New Equipment, Tooling & Facilities Requirements • Team addresses identified reqmts. of above by adding the items to the Timing Chart • Also capability and availability of the same to be ensured by the team • Facilities progress should be monitored to assure completion to plan 49
  • 50. 50 Product Design & Development - Output Customer or Internal Part No._______________________________________ Yes No Comment/Action Required Person Responsible Due Date Has tool and equipment design provided for: 1    Flexible system, e.g. cell mfg.? 2    Quich change? 3    Volume fluctuations? 4    Mistake Proofing? Have lists been prepared identifying: 5    New Equipment? 6    New tooling? 7    New test equipment? Has acceptance criteria been agreed upon for: 8    New Equipment? 9    New tooling? 10    New test equipment? 11 Will a preliminary capability study be conducted at the tooling and/or equipment manufacturer? 12 Has test equipment feasibility and accuracy been established? 13 Is a preventive maintenace plan complete for equipment and tooling? 14 Are setup instructions for new equipment and tooling complete and understandable? Contd…. Revision Date __________ Prepared By NEW EQUIPMENT, TOOLING AND TEST EQUIPMENT CHECKLIST Question Page 1 of 2
  • 51. 51 Product Design & Development - Output • Special Product & Process Characteristics Team to build on list of preliminary special product and process characteristics identified in Phase I and reach consensus through the evaluation of technical information. These are documented on appropriate Control Plans • Gauges/Testing Equipment Requirements These are identified and requirements added to the Timing Chart
  • 52. PRODUCT DESIGN & DEVELOPMENT - OUTPUT • Team Feasibility Commitment and Management Support • In this phase, feasibility of the proposed design is assessed. The team must be satisfied that proposed design can be manufactured, assembled, tested, packaged and delivered in sufficient quantity at an accepted cost to customer on schedule • The team consensus on feasibility should be documented along with all open issues that require resolution and management support 52
  • 53. PRODUCT QUALITY PLANNING TIMING CHART53 FEEDBACK ASSESSMENT & CORRECTIVE ACTION PROCESS DESIGN & DEVELOPMENT PLANNING PLANNING PRODUCTION PRODUCT & PROCESS VALIDATION PRODUCT DESIGN & DEV. Concept Initiation/ Approval Prototype Pilot Launch Programme Approval
  • 54. 54 Objectives : • To develop a comprehensive and effective manufacturing system • To ensure that the manufacturing systems meets customer requirements Process Design & Development
  • 55. PROCESS DESIGN AND DEVELOPMENT • Packaging Standards • Product/Process Quality System Review • Process Flow Chart • Floor Plan Layout • Characteristics Matrix • Process failure Mode & Effects Analysis • Pre-Launch Control Plan • Process Instructions • Measurement Systems Analysis Plan • Preliminary Process Capability Study Plan • Packaging Specifications • Management Support 55 Outputs : Outputs : Inputs : Inputs : Outputs of Product Design & Development Outputs of Product Design & Development phase are inputs for this phase phase are inputs for this phase
  • 56. PROCESS DESIGN AND DEVELOPMENT • Packaging Standards • Packaging design to ensure product integrity at the point of use • Product / Process Quality System Review • Team reviews Quality System Manual of the manufacturing location & updates for additional controls/ procedural changes required for the product 56
  • 57. PROCESS DESIGN AND DEVELOPMENT • Process Flow Chart • It is a schematic representation of the proposed Process Flow • It is useful in, • analysing total process rather than individual steps in the process • conducting PFMEA & • designing Control Plans 57
  • 58. PROCESS DESIGN AND DEVELOPMENT • Floor Plan Layout • Developed and reviewed to determine acceptability of inspection points, control chart location, applicability of visual aids, interim repair stations & storage areas to contain defective material. 58
  • 59. 59 Product Design & Development - Output Customer or Internal Part No._______________________________________ Yes No Comment/Action Required Person Responsible Due Date 1 Does the flow chart illustrate the sequence of production and inspection stations? 2 Were all the appropriate FMEAs (SFMEA, DFMEA) available and used as aids to develop the process flow chart? 3 Is the flow chart keyed to product and process checks in the control plan? 4 Does the flow chart describe how the product will move, i.e., roller conveyor, slide containers,etc.? 5 Has the pull system/optimisation been considered for this process? 6 Have provisions been made to identify and inspect reworked products before being used? 7 Have potential quality problems due to handling and outside processing been identified and corrected? Revision Date __________ Prepared By PROCESS FLOW CHART CHECKLIST Question Page 1 of 1
  • 60. PROCESS DESIGN AND DEVELOPMENT • Process Failure Mode & Effect Analysis • Conducted during product quality planning & before production • It is a disciplined review & analysis of a new/ revised process to assess the probability of failure & effect of such failure • It is a living document continually updated • A checklist for PFMEA is available for review 60
  • 61. PROCESS DESIGN AND DEVELOPMENT • Pre-Launch Control Plan • It is description of dimensional measurements & material and functional tests that will occur after prototype & before full production • Includes additional product/ process controls until validation of production process • Purpose is to contain potential non-conformances during or prior to initial production runs such as, more frequent inspection, more in-process check points, statistical evaluations, increased audits etc. 61
  • 62. PROCESS DESIGN AND DEVELOPMENT • Process Instructions • Team to ensure that understandable process instructions provide sufficient detail for all operating personnel • These instructions should be developed from • FMEAs, Control Plans, Engg. Drawings, Process Flow Charts, Handling Requirements etc. • It should be posted • It should include set-up parameters such as machine speeds, feeds, cycle time etc. • It should be accessible to operators & supervisors 62
  • 63. PROCESS DESIGN AND DEVELOPMENT • Measurement System Analysis Plan • The Plan should ensure responsibility for ensuring gauge linearity, accuracy, repeatability, reproducibility & correlation for duplicate gauges • Preliminary Process Capability Study Plan • Characteristics identified in control plan are the basis for preliminary process capability study plan 63
  • 64. PROCESS DESIGN AND DEVELOPMENT • Packaging Specification • Individual product packaging is designed and developed • Packaging to maintain product quality during packing,transit and unpacking • Should also have compatibility with material handling equipment 64
  • 65. 65 Process Design and Development • Management Support Formal review at the conclusion of this phase to inform management of programme status and gain their commitment in resolution of any open issues
  • 66. PRODUCT QUALITY PLANNING TIMING CHART66 FEEDBACK ASSESSMENT & CORRECTIVE ACTION PROCESS DESIGN & DEVELOPMENT PLANNING PLANNING PRODUCTION PRODUCT & PROCESS VALIDATION PRODUCT DESIGN & DEV. Concept Initiation/ Approval Prototype Pilot Launch Programme Approval
  • 67. 67 Objectives : • To validate the manufacturing process • To ensure that customer expectations will be met • To identify additional concerns Product and Process Validation
  • 68. PRODUCT AND PROCESS VALIDATION Outputs: • Production Trial Run • Measurement Systems Evaluation • Preliminary Process Capability Study • Production Part Approval • Production Validation Testing • Packaging Evaluation • Production Control Plan • Quality Planning Sign-Off & Management Support 68 Inputs : Inputs : Outputs of Process Design & Development Outputs of Process Design & Development phase are Inputs for this phase phase are Inputs for this phase
  • 69. PRODUCT AND PROCESS VALIDATION • Production Trial Run • Must be conducted using production tooling, equipment, environment, facility and cycle time • Team to decide min. quantity for trial run • Results of this are used for, • Preliminary Process Capability Study, Measurement Systems Evaluation, Final Feasibility, Process Review, Production Validation Testing, Production Part Approval, Packaging Evaluation, First Time Capability and Quality Planning Sign-off 69
  • 70. PRODUCT AND PROCESS VALIDATION • Measurement System Evaluation • Specified measurement devices & methods should be used for the respective characteristics. • The devices be evaluated during or prior to the production trial run • Preliminary Process Capability Study • It provide assessment of the readiness of the process for production 70
  • 71. PRODUCT AND PROCESS VALIDATION • Production Part Approval • It is validation of product made from production tools & processes meeting engineering requirements • Production Validation Testing • It is similar to Production Part Approval but the validation is through engineering tests 71
  • 72. 72 Product and Process Validation • Packaging Evaluation Test methods & where feasible test shipments must assess the protection of the product from normal transportation damage and adverse environmental factors
  • 73. PRODUCT AND PROCESS VALIDATION • Production Control Plan • It is a written description of the systems for controlling parts and processes • It is logical extension of pre-launch control plan • It is a living document • It is updated based on experience gained • Mass production provides opportunity to evaluate output & revise the control plan 73
  • 74. PRODUCT AND PROCESS VALIDATION • Quality Planning Sign-off • Team to ensure that all control plans & process flow charts are being followed by reviewing at the manufacturing locations • A review of the following is required prior to the first shipment • Control Plans • Process Instruction • Gauge & Test Equipment • A formal sign-off is done 74
  • 75. PRODUCT QUALITY PLANNING TIMING CHART 75 FEEDBACK ASSESSMENT & CORRECTIVE ACTION PROCESS DESIGN & DEVELOPMENT PLANNING PLANNING PRODUCTION PRODUCT & PROCESS VALIDATION PRODUCT DESIGN & DEV. Concept Initiation/ Approval Prototype Pilot Launch Programme Approval
  • 76. FEEDBACK, ASSESSMENT & CORRECTIVE ACTION Outputs : • Reduced Variation • Customer Satisfaction • Delivery and Service 76 Inputs : Inputs : Outputs of Product & Process Outputs of Product & Process Validation phase are Inputs for this phase Validation phase are Inputs for this phase
  • 77. FEEDBACK, ASSESSMENT & CORRECTIVE ACTION • Reduced Variation • Identification of Process Variation using ‘Control Charts’ & ‘Statistical Techniques’ • Analysis & Corrective Actions • Continuous Improvement reducing ‘Special’ as well as ‘Common’ Causes of Variation 77
  • 78. ADVANCE PRODUCT QUALITY PLANNING What this session is ???…... • Introduction to APQP • Fundamentals of Quality Planning • Phases of APQP • APQP Status Reporting Guideline 78
  • 79. APQP STATUS REPORTING GUIDELINE What is APQP Status Reporting Guideline ? This is a specific guideline evolved based on APQP disciplines Objectives of the guideline is to, • Reinforce APQP as the basis of quality planning • Develop a ‘Program Status Reporting Format’ for APQP evaluation • Link APQP evaluation process to Vehicle Development Programme • Define ‘Roles & Responsibilities’ for concerned personnel involved in APQP Process • Make APQP procedures common for suppliers & in- house manufacturing / assembly operations 79
  • 80. 80 Date: Review No.: Diamond Point: Supplier Program Location Model Year Supplier Code Lead Part No. Risk Assessment Part Name New: Site Technology Process Eng. Level User Plant(s) Team Members Company/Title Phone/Fax Build Level Material Quantity P.I.P.C. No. SC's No. CC's % Supplier Closed Resp. Element Need Timing DateEngineer Rating Date Date Initials 1) Sourcing Decision 2) Customer Input Requirements 3) Design FMEA 4) Design Review(s) 5) Design Verification Plan 6) Subcontractor APQP Status 7) Facilities, Tools and Gages 8) Prototype Build Control Plan 9) Prototype Builds 10) Drawings and Specifications 11) Team Feasibility Commitment 12) Manufacturing Process Flow Chart 13) Process FMEA 14) Measurement Systems Evaluation 15) Pre-Launch Control Plan 16) Operator Process Instructions 17) Packaging Specifications 18) Production Trial Run 19) Production Control Plan 20) Preliminary Process Capability Study 21) Production Validation Testing 22) Production Part Approval (PSW) 23) PSW Part Delivery at MRD COMMENTS Status APQP Elements GYR Focus APQP Status Report Format Remarks Other Risks No.of P.I.S.T. % Required Date
  • 81. APQP ELEMENTS DESCRIPTION & EXPECTATIONS • Sourcing Decision • It is a formal customer commitment to work with the supplier on the programme • It is expected that sourcing decision is completed & communicated to the supplier before the Programme Need Date 81
  • 82. • Customer Input Requirements • Design Goals • are translation of Voice of Customer into tentative & measurable design objectives • Initial system & component design and specifications including • product assumptions, functional performance, dimensions, weight & materials 82
  • 83. APQP ELEMENTS DESCRIPTION & EXPECTATIONS ( CONTD. ) • Customer Input Requirements Contd... • Reliability & Quality Goals • TGR, TGW, Life Reliability Targets, Warranty Targets, Incoming Quality Targets • Programme Timing : • It is a plan that lists tasks, assignments, events & timing required to provide a product that meets customer needs & expectations. 83
  • 84. APQP ELEMENTS DESCRIPTION & EXPECTATIONS CONTD. • Subcontractor APQP Status • A summary of APQP status of suppliers • Cascading of this process is required 84
  • 85. APQP ELEMENTS DESCRIPTION & EXPECTATIONS CONTD. • PSW at Part Delivery at MRD • Latest date that fully approved PSW material to be received at customer’s plant for trial run • Customer’s material MRD must be included in the supplier’s timing plan • Production Part Approval requirements must be completed prior to user plant MRD 85

Editor's Notes

  • #4: Standardisation of Product Quality Planning Guideline General guideline for preparing ‘Quality Plan & Checklist’ Required to be used by internal / external suppliers in design / manufacturing process Product Quality planning is a structured method of defining & establishing the steps necessary to assure that a Product satisfies the customer Product Quality Plan : Supports Development that satisfies Customer. The guideline has some Mandatory Requirements, some Preferred Approaches are also recommended