Aspera ITAM Review Tools Day
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This document discusses implementation techniques and common pitfalls for software asset management (SAM) solutions. It provides details about Aspera, a SAM company, including their mission, facts, portfolio, and survey results. Implementation techniques include developing a SmartTrack architecture model, integrating with various systems, and planning an implementation project. Common pitfalls are not accounting for historical license entitlements, unclear organizational scope, incomplete discovery of details, focusing only on cost savings, and having an initial scope that is too broad. The conclusion emphasizes the importance of understanding an organization's full software estate.
Aspera ITAM Review Tools Day
- 1. Implementation Techniques & Common Pitfalls 18/11/2014 ITAM Review European Tools Day Mathias Knops Product Manager & Head of Presales
- 2. Aspera – The Company Our Mission Provide ONE SAM solution that fits all customer scenarios Be industry leading not by ideas but by available function Be complete OOTB for all relevant vendors, products and licence metrics Be fast in adopting customers’, partners’ and market’s requirements Be flexible as required to maintain this ONE solution Our aim is high: Be the best SAM solution on the market!
- 3. Aspera – The Company Some Facts 2014 120 >25% growth rate p.a. 14 years in business 3/3 founders still “on board” 1 catalogue (all from one source) part of an innovative group employees
- 4. Aspera – The Company Some Facts 2014 20 new customers 143 customers worldwide > 1.2 m lines of code 40,000 clients in ave. (150 – 300,000) 97% strategic tool
- 5. Aspera – The Company Our Portfolio 5 modules (so far …) > 10 service offerings 3 6-8 steps (updates) per year > 10 standard trainings delivery options > 7 strategic roadmap items
- 6. Aspera – The Company Surveys and Certificates Rank 1 100 % CapGemini (10/2014) KPMG (Germany) “… scores well ahead of all certified publishers.”
- 7. Aspera – The Company Surveys Aspera - Best in Class for Managing Microsoft ITAM Review (10/2014)
- 8. Implementation Techniques Organisations Providing SAM Service on ST Customer since 2008 International roll-out (60+ countries), 120,000 devices Services: Licence Clearing, Software Recognition, Extended Catalog, Consulting Specifics: 300 legal entities worldwide, with over 80 different data sources that had to be consolidated/connected. Customer since 2009 International roll-out (20+ countries), 50,000 devices Services: Licence Clearing, Software Recognition, Extended Catalog, Application Monitoring and Interface Troubleshooting, ASP (Hosting) Specifics: SmartTrack covers 95 % of all devices (all types). Fully integrated financial management into SAP for ERP. Customer since 2011 International roll-out (200+ countries), 500,000 devices Services: LaaS Specifics: 1,059 legal entities worldwide, complex structure mapped out in SmartTrack and recorded all licenses allocated throughout the enterprise for a global overview of licenses, entitlements, and contracts.
- 9. Implementation Techniques 1 SmartTrack Architecture Model 2 SmartTrack - Integration (Minimum) 7 3 Excel/CSV D: Licenses T: File 3 ADS D: Users T: LDAP 7.1 Legend D: ata T: echnology ID SCCM D: Systems, Software T: DB 2.2
- 10. Implementation Techniques 1 SmartTrack Architecture Model SmartTrack - Integration (More Complex) SAP D: Licenses T: SAP query 2 1 BMC IBM Tivoli D: Systems, Software T: DB SCCM 2.1 D: Systems, Software T: DB Altiris D: Systems, Software T: DB USU Valuemation D: Systems T: DB Peregrine (HP) Novell ZEN D: Systems, Software T: DB 2.2 2.3 2.5 2.4 D: DMS T: HTTPS (API) 4 IXOS D: DMS T: HTTPS (API) 5 5.2 D: Requests T: SOAP (Connect-IT) D: Requests T: File 6.2 eDirectory D: Users T: LDAP 7.2 8 SAP SRM SAP HR Excel/CSV Legend D: Users, D: ata T: echnology Cost Centers T: File 7 D: Licenses T: File 3 6 ADS D: Users T: LDAP 7.1 SAP Archiv 5.1 D: Catalog T: OCI 1 4 6.1 3 ID 8
- 11. Implementation Techniques Project Planning & Management WP06 Balance WP04 Data Cleansing Software Inventory | Licence Inventory WP03 Interfaces WP02 Administration WP01 Organisation WP05 Processes & WP07 Trainings
- 12. Common Pitfalls 1. Historical Licence Entitlements Dig up Windows NT 3.5 boxes from your basement Investigate procurement records like “ordered as quoted on March 17th” or “Microsoft application, quantity 1, amount ₤20,000” No consolidated data source Multiple suppliers M&A of publishers
- 13. Common Pitfalls 2. Organisational Scope Where to retrieve data from? To what level of granularity do we want to depict the organisation? Link from users/devices/licenses to organisational units
- 14. Common Pitfalls 3. Discovery of all Necessary Details Which discovery solution to choose? Identify gaps in data provisioning Ensure completeness No silver bullet discovery solution
- 15. Common Pitfalls 4. Conviction to Being on Top of a Publisher “We don’t want to start with Microsoft. Microsoft is easy and we manage it via Excel” Too many traps and details Dynamic and automated calculation Focus on other important tasks
- 16. Common Pitfalls 5. Upcoming Contract Renewal Time sensitivity/pressure Not strategically, but rather operationally driven decisions No bargain to flatten the licence inventory Unnecessary investments
- 17. Common Pitfalls 6. Only Focus on Possible Cost Savings Should not be the only motivation More eminent to understand one’s estate SAM is an upfront investment (tool, implementation, internal resources, compliance)
- 18. Common Pitfalls 7. Initial Scope Too Broad 100% of all publishers from the get-go No focus > no learning curve No feeling of success
- 19. Conclusion The One Thing to Take With You … The most important thing in licence management is to understand your estate (technically & commercially). Everything else sits on top of that foundation.
- 20. Questions?
- 21. Thank You Mathias Knops Phone: +49 (0) 151 – 647 166 94 Email: knops@aspera.com Aspera GmbH – Dennewartstr. 25-27 – 52068 Aachen - Germany - www.aspera.com Aspera GmbH and Aspera Technologies Inc. check and update the information in this presentation on an ongoing basis. Despite this, data may have changed. Therefore, Aspera cannot be held liable for the up-to-dateness of this document. The content and structure of this document are protected by copyright. Any reproduction of the information and data contained herein, especially the use of texts, text passages or illustrations, requires written prior consent of Aspera GmbH. Aspera, SmartTrack, FlowControl, OSM, ADM, ICM, CMM, FM, DMM, and the license management logo are registered trademarks of Aspera GmbH in Germany and/or other countries.