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Assignment 2: Designing a Training Program
Due Week 8 and worth 300 points
Create a written proposal in which you detail the complete
design of an employee training program.
Write a six to eight (6-8) page paper in which you:
1. Design a two (2) day training program for a group of twenty
(20) employees.
2. Identify two to three (2-3) training needs though a Training
Needs Analysis (TNA) and justify an
approach for this training.
3. Develop the training objective for this program based on an
analysis of the business.
4. Determine the training cost for the training program you are
proposing. Include a detailed
breakdown of time allotted for each piece, the subsequent cost
analysis, and the total cost for the
project as a whole.
5. Select key training method (s) to deliver the program to
employees, such as an e-Learning
module or a one-day face-to-face training program.
6. Create an agenda of activities for the training program.
7. Use at least five (5) quality academic resources in this
assignment. Note: Wikipedia and other
Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
12), with one-inch margins on all
sides; citations and references must follow APA or school-
specific format. Check with your
professor for any additional instructions.
the student’s name, the professor’s
name, the course title, and the date. The cover page and the
reference page are not included in
the required assignment page length.
The specific course learning outcomes associated with this
assignment are:
forming a Training
Needs Analysis.
in training and development.
using proper writing mechanics.
Grading for this assignment will be based on answer quality,
logic / organization of the paper, and
You are part of a behavior consulting team providing
consultation to local service agencies in your area.
Choose one of the following scenarios and write a
comprehensive plan for program design and evaluation You are
being asked to apply what you have learned about how
Evidence-Based Program Planning applies to organization-wide
behavior interventions.
· Just Like Home nursing home wants to assess the possible
need for a new behavior management program to prevent
Alzheimer’s patients from wandering unsupervised and
endangering themselves.
· VHab vocational training program for developmentally
disabled adults wants to assess the possible need for a new
program to train clients as potential volunteers for various
community services.
· Stars ABA program, providing clinic-based ABA interventions
for children with autism, wants to assess the possible need for a
staff training program to increase the use of reinforcers
delivered to children for appropriate behaviors during therapy
sessions.
· Kap County Department of Health and Human Services wants
to assess the need for a program to teach basic parenting and
safety skills to parents whose children have been identified as
“at-risk” for abuse or neglect.
Separate your plan into sections related to each step of the
program design and evaluation process:
Problem Analysis
Needs Assessment
Developing Strategies and Objectives (*note that you should
include at least 2 recommendations for intervention strategies
that are evidence-based and you should write at least 2 clear
objectives for each intervention strategy you recommend)
Program Design
Performance Measurement and Monitoring (*note that you
should identify 1 data requirement for each objective you
identified and explain how you would use the information you
gather)
Performance Evaluation (*note that you should explain how you
would apply the data you gather to make program decisions)
Identify the tools and actions needed to complete each step of
the program design and evaluation process.
Apply the tools and actions you identified to complete each step
of designing and evaluating a program for your chosen scenario.
Your paper should be 6-8 pages in length, include proper APA
formatting (including properly formatted headings for each
section of your plan), and include at least 3 academic references
(including your course text).
Unit 8
Setting up System for Evaluation: Using Your Data
Documentation in Social Service Programs
Data requirements within programs have increased with changes
in government funding and programs
Most social service agencies are required to provide data but the
use of management information is underutilized.
Effectiveness based program planning requires that data be
generated that will support decision making based on what is in
the best interests of clients-on information about what services
are most effective with what types of clients and what types of
problems.
Experience with Data
What are your experiences collecting program data or data for
your employer?
For your future career plan, how will data impact your
professional decisions?
Considerations in Developing a Data Collection System
Consider the evaluation context of data collection and
aggregation
Develop a strategy for analysis
Identify the data elements needed
Program planners should ask themselves:
1. What questions do I need the system to answer?
2. What data elements should be included?
3. What type of routine reports do I want the system to
generate?
Designing a Data Collection System for a Program
Step 1: Consider the Evaluation Context of Data Collection and
Aggregation
In Developing Evaluation Strategies Program Planners are
Attempting:
To assess the relative success of programs in meeting their
objectives
Identify areas for program improvements
Well-planned evaluations begin at the beginning of the program
planning process.
Categories of Evaluation
Formative Evaluation
Conducted during the actual operation of the program
Focuses on process objectives.
Summative Evaluation
Carried out at either the end of the program cycle or component
Focuses on outcome objectives
Types of EvaluationType of EvaluationDescriptionQuestions
AnsweredComponents AddressedEffort Evaluation
Concerned with documenting characteristics of participants and
amount of service providedHow much and what type of service
is provided?Throughputs
InputsEfficiency EvaluationLooks at cost of providing
serviceHow much does it cost and how much time does it take
to provide a unit of service?OutputsOutcome
EvaluationExamines results and progress towards outcome
objectivesWhat results does the program produce for clients?
Did the program meet objectives?OutcomesImpact
EvaluationConcerned with how the communities needs have
been met by the projectHow has the program met community
needs?ImpactCost-EffectivenessLooks at cost of achieving
results
Cost per successful outcomeHow much does it cost for clients to
achieve outcomes?Outcomes
Outputs
Step 2: Identifying the Programmatic Questions to Be Answered
Revisit the problem analysis and working intervention step
Ask questions related to the services provided and demographic
of clients:
How can we be sure that clients meet specific profile?
Do clients have specific characteristics?
Are members of the at-risk population receiving the amount of
services as intended?
Step 3: Identifying Data Elements
Data elements present a profile of the program in terms of client
populations being served, the services being provided and the
results being achieved.
Data elements should be organized around program inputs,
throughputs, outputs, and outcomes.
Data Elements
Program Inputs
Client demographics and descriptive characteristics.
Client Social History Data
Client Problem/Strength Profile
Material Resources
Facilities
Equipment
Staff Description
Program Throughputs
Service Tasks
By defining service tasks, it is possible, for example, to
determine how many units of service (either in the aggregate or
by a particular worker) are devoted to each task.
Method Intervention
Defining the method of intervention will help evaluators and
program staff to learn whether one particular method is more
effective than others with certain types of clients.
Tracking method of intervention provides an opportunity to
discover whether the method being used currently works best.
Program Outputs
Intermediate Outputs
Units of service
Measure of productivity
Final Outputs
service completions and requires that each service provided
have a definition of what is meant by "completion."
Program Outcomes
Intermediate client outcomes
The purpose of intermediate client outcomes is to determine
whether there has been progress in solving the problems
presented at intake, whether they have remained the same, or
whether they have gotten worse.
Conducted using baseline and treatment measures
Final Outcomes
Measures taken in follow up contact with clients
Uses numerical counts, standardized measures, level of
functioning scales, or client satisfaction measures
Step 4: Develop Strategy for Analysis
Strategy for analysis should maintain a focus on hypothesis of
intervention and framework for analysis
Can be dictated by stakeholders
Should be structured around program objectives
Uses Output tables
Step 5: Prepare Format for Monthly Reports
Cross Sectional Analysis
Examines same population from a number of different
perspectives
Comparison to Other Data Units
Depicts data comparing a variety of similar programs
Principles of Report Design
Provide Standards for Comparison
Should be kept simple and not attempt to provide too much
information
Be amply illustrated with charts and graphs
Include labels on charts and graphs in simple nontechnical
language
Present data aggregation at a level that matched the recipient’s
place in the organization.
Why do we measure performance?

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Assignment 2 Designing a Training ProgramDue Week 8 and worth 3.docx

  • 1. Assignment 2: Designing a Training Program Due Week 8 and worth 300 points Create a written proposal in which you detail the complete design of an employee training program. Write a six to eight (6-8) page paper in which you: 1. Design a two (2) day training program for a group of twenty (20) employees. 2. Identify two to three (2-3) training needs though a Training Needs Analysis (TNA) and justify an approach for this training. 3. Develop the training objective for this program based on an analysis of the business. 4. Determine the training cost for the training program you are proposing. Include a detailed breakdown of time allotted for each piece, the subsequent cost analysis, and the total cost for the project as a whole. 5. Select key training method (s) to deliver the program to employees, such as an e-Learning module or a one-day face-to-face training program. 6. Create an agenda of activities for the training program. 7. Use at least five (5) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources. Your assignment must follow these formatting requirements: 12), with one-inch margins on all sides; citations and references must follow APA or school- specific format. Check with your professor for any additional instructions. the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in
  • 2. the required assignment page length. The specific course learning outcomes associated with this assignment are: forming a Training Needs Analysis. in training and development. using proper writing mechanics. Grading for this assignment will be based on answer quality, logic / organization of the paper, and You are part of a behavior consulting team providing consultation to local service agencies in your area. Choose one of the following scenarios and write a comprehensive plan for program design and evaluation You are being asked to apply what you have learned about how Evidence-Based Program Planning applies to organization-wide behavior interventions. · Just Like Home nursing home wants to assess the possible need for a new behavior management program to prevent Alzheimer’s patients from wandering unsupervised and endangering themselves. · VHab vocational training program for developmentally disabled adults wants to assess the possible need for a new program to train clients as potential volunteers for various community services. · Stars ABA program, providing clinic-based ABA interventions for children with autism, wants to assess the possible need for a staff training program to increase the use of reinforcers delivered to children for appropriate behaviors during therapy sessions.
  • 3. · Kap County Department of Health and Human Services wants to assess the need for a program to teach basic parenting and safety skills to parents whose children have been identified as “at-risk” for abuse or neglect. Separate your plan into sections related to each step of the program design and evaluation process: Problem Analysis Needs Assessment Developing Strategies and Objectives (*note that you should include at least 2 recommendations for intervention strategies that are evidence-based and you should write at least 2 clear objectives for each intervention strategy you recommend) Program Design Performance Measurement and Monitoring (*note that you should identify 1 data requirement for each objective you identified and explain how you would use the information you gather) Performance Evaluation (*note that you should explain how you would apply the data you gather to make program decisions) Identify the tools and actions needed to complete each step of the program design and evaluation process. Apply the tools and actions you identified to complete each step of designing and evaluating a program for your chosen scenario. Your paper should be 6-8 pages in length, include proper APA formatting (including properly formatted headings for each section of your plan), and include at least 3 academic references (including your course text). Unit 8 Setting up System for Evaluation: Using Your Data Documentation in Social Service Programs Data requirements within programs have increased with changes
  • 4. in government funding and programs Most social service agencies are required to provide data but the use of management information is underutilized. Effectiveness based program planning requires that data be generated that will support decision making based on what is in the best interests of clients-on information about what services are most effective with what types of clients and what types of problems. Experience with Data What are your experiences collecting program data or data for your employer? For your future career plan, how will data impact your professional decisions? Considerations in Developing a Data Collection System Consider the evaluation context of data collection and aggregation Develop a strategy for analysis Identify the data elements needed Program planners should ask themselves: 1. What questions do I need the system to answer? 2. What data elements should be included? 3. What type of routine reports do I want the system to generate? Designing a Data Collection System for a Program
  • 5. Step 1: Consider the Evaluation Context of Data Collection and Aggregation In Developing Evaluation Strategies Program Planners are Attempting: To assess the relative success of programs in meeting their objectives Identify areas for program improvements Well-planned evaluations begin at the beginning of the program planning process. Categories of Evaluation Formative Evaluation Conducted during the actual operation of the program Focuses on process objectives. Summative Evaluation Carried out at either the end of the program cycle or component Focuses on outcome objectives Types of EvaluationType of EvaluationDescriptionQuestions AnsweredComponents AddressedEffort Evaluation Concerned with documenting characteristics of participants and amount of service providedHow much and what type of service is provided?Throughputs InputsEfficiency EvaluationLooks at cost of providing serviceHow much does it cost and how much time does it take to provide a unit of service?OutputsOutcome EvaluationExamines results and progress towards outcome objectivesWhat results does the program produce for clients? Did the program meet objectives?OutcomesImpact EvaluationConcerned with how the communities needs have been met by the projectHow has the program met community
  • 6. needs?ImpactCost-EffectivenessLooks at cost of achieving results Cost per successful outcomeHow much does it cost for clients to achieve outcomes?Outcomes Outputs Step 2: Identifying the Programmatic Questions to Be Answered Revisit the problem analysis and working intervention step Ask questions related to the services provided and demographic of clients: How can we be sure that clients meet specific profile? Do clients have specific characteristics? Are members of the at-risk population receiving the amount of services as intended? Step 3: Identifying Data Elements Data elements present a profile of the program in terms of client populations being served, the services being provided and the results being achieved. Data elements should be organized around program inputs, throughputs, outputs, and outcomes. Data Elements Program Inputs Client demographics and descriptive characteristics. Client Social History Data Client Problem/Strength Profile Material Resources
  • 7. Facilities Equipment Staff Description Program Throughputs Service Tasks By defining service tasks, it is possible, for example, to determine how many units of service (either in the aggregate or by a particular worker) are devoted to each task. Method Intervention Defining the method of intervention will help evaluators and program staff to learn whether one particular method is more effective than others with certain types of clients. Tracking method of intervention provides an opportunity to discover whether the method being used currently works best. Program Outputs Intermediate Outputs Units of service Measure of productivity Final Outputs service completions and requires that each service provided have a definition of what is meant by "completion." Program Outcomes Intermediate client outcomes The purpose of intermediate client outcomes is to determine whether there has been progress in solving the problems presented at intake, whether they have remained the same, or whether they have gotten worse. Conducted using baseline and treatment measures Final Outcomes Measures taken in follow up contact with clients
  • 8. Uses numerical counts, standardized measures, level of functioning scales, or client satisfaction measures Step 4: Develop Strategy for Analysis Strategy for analysis should maintain a focus on hypothesis of intervention and framework for analysis Can be dictated by stakeholders Should be structured around program objectives Uses Output tables Step 5: Prepare Format for Monthly Reports Cross Sectional Analysis Examines same population from a number of different perspectives Comparison to Other Data Units Depicts data comparing a variety of similar programs Principles of Report Design Provide Standards for Comparison Should be kept simple and not attempt to provide too much information Be amply illustrated with charts and graphs Include labels on charts and graphs in simple nontechnical language Present data aggregation at a level that matched the recipient’s place in the organization.
  • 9. Why do we measure performance?