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Languages
and Open
Data:
How Language Services
Providers Can
contribute to smart
cities
Eliana Trinaistic &
Luisa M.Cano
Agenda
1. Background - the rise of Smart
Cities, data economy, inclusion
2. What about Indicators: Languages
and smart cities, gaps
3. “open data”: Issues, criticality
4. ENGAGING Language Professionals:
opportunities, examples
1. Background -
the rise of
Smart Cities,
data economy
and inclusion
The Rise of smart Cities:
Challenges;
Opportunities
◆ population
◆ Environmental
◆ Economic
◆ Technological
Smart cities History
SIMPLIFIED:
◆ Rio Earth Summit
(Agenda 21, 1992)
◆ Charter of European
Sustainable Cities
(Aalbor Charter, 1994)
◆ Melbourne Principles
(2002)
◆ UN Sustainable
Agenda 2030 (2015)
Smart city definitions
◆ Livable
◆ Intelligent
◆ Knowledge
◆ Low carbon
◆ Eco
◆ Resilient
◆ Smart -
Sustainable (SSC)
The future
of our
cities is
linked to
data
economy.
Source: https://ec.europa.eu/digital-single-market/en/news/final-results-european-data-market-study-
measuring-size-and-trends-eu-data-economy
Source: Mobile Economy 2017
The size of the
data market
“Smart city”
Governance in
“data economy”
must provide
adequate
Access to data
for inclusive
Planning and
Decision
making to take
place
WHY?
to
Monitor
GOVERNM.
spending
Source:
http://www.fresh
minds.net/2011/02/
case-study-data-
gov-uk/
environment
WHY?
To manage risks/
complexities and
anticipate trends
Migration,
economic
turns
THE complex
FUTURE OF OUR
CITIES depends
on planned
government
efforts to
share data
and include
people.
Freeman, G. , The Origin and
Implementation of the Smart-Sustainable
City Concept: The Case of Malmö,
people in
data
economy
and
Sustainable
- smart
cities
“Holistic vision of sustainable -
smart city entails a creative,
local, balance - seeking process
that extends into all areas of
local decision making ... The
governance dimension is
therefore especially key as it
requires cooperative effort
and collaboration from
diverse stakeholders to take
comprehensive approach to
solving cities’ complex
challenges.”
Freeman, G. (2017) The Origin and Implementation of the Smart-
Sustainable City Concept The Case of Malmö, Sweden
Governance dimension as a key =
cooperative efforts +
Collaboration +
diverse stakeholders +
comprehensive approach.
(Freeman, G., 2017)
Agenda for Smart - sustainable city includes
1. SOCIAL 2. ECONOMIC 3. ENVIRONMENTAL 4. GOVERNANCE
Education &
health;
Food & nutrition;
Green housing/
buildings;
Water &
sanitation;
Green public
transportation;
Green energy
access;
Recreation/
community
support
Green growth;
Decent
employment;
Production &
access to
renewable
energy;
Technology &
innovation
(R&D)
Forest & soil
management;
Waste &
recycling;
Air quality;
Adaptation to
climate change
Decentralized
planning;
Promotion of
equity;
Strengthening
civil & political
rights;
Support of
local, national,
regional &
global links
Freeman, G. (2017)
http://www.symbiocity.se/
Now, what
does this
have to do
with
languages?
In fact,
Everything
“Words are important—the fight
silence, alienation, and violence.
Words are flags planted on the
planets of our beings; they say
this is mine, Just as important,
words help us find each other
and overcome the isolation that
threatens to overwhelm and to
break us. Words say we are here.”
Mona Eltahawy, Headscarves and
Hymens: Why the Middle East Needs a
Sexual Revolution
Without
language
there is
no
inclusion
2. What about Indicators?
languages and smart cities
IEEE
-Health; Energy efficiency; Learning
technologies; Home; Governance;
Cyber security
Source: https://www.iso.org/obp/ui/#iso:std:iso:37120:ed-
1:v1:en
ISO 37120
Governance
Source: https://beyondstandards.ieee.org/wp-
content/uploads/2017/04/IEEE_Smart_City.pdf
- http://smart-
cities.org/model.html
- https://www.slideshar
e.net/budmelchor/the-
europeanwide-and-
worldwide-smart-
cities-initiatives
Smart Cities: 6 dimensions
- https://www.slideshare.net/budmelc
hor/the-europeanwide-and-
worldwide-smart-cities-initiatives
Smart
Cities:
31 factors
(74 INDICATORS)
Smart Cities:
smart people
● foreign language
Skill
- https://www.slideshare.net/budmelchor/t
he-europeanwide-and-worldwide-smart-
cities-initiatives
Smart Cities:
smart living
Implied:
● Educational activities
● Touristic attractivity
● Social cohesion
https://cdn.torontolife.com/wp-
content/uploads/2011/01/moose.jpg
Smart Cities:
smart
Governance
Implied:
● Participation and
decision making:
political participation
- Transparent governance
To Recap:
1. SMART CITIES are influenced by DATA
ECONOMY
2. Data economy should balance people
WITH technology (inclusion)
3. Smart citY indicators should include
language to facilitate inclusion FOR
better planning and access (“social
innovation”)
4. No language (inclusion) = no social
innovation
3. “open data”:
Issues, criticalityImage courtesy of: Wladyslaw
ATA 2017: Languages and Open Data, Trinaistic, E. and Cano, L.M.
Critical data
And Issues With governments’ Game
around “open data”
1. Open Data for Open Government: platform vs.
sharing economy, policing vs. surveillance;
promotional value vs. genuine debate about
inclusion
2. Machine learning: engagement in machine
environment; machine vs. people and who governs
3. Data poverty: mindful choices when collecting
data; the stories we tell and gaps we do not
address
4. Data sovereignty e.g. in Canada First Nations
defining their data sovereignty; alignment with
national conversation about reconciliation
http://go-opendata.ca/
Critical
information
“There is an identifiable set of basic
information needs that individuals need
met to navigate everyday life, and that
communities need to have met in order
to thrive. […] A large body of research
suggests […] that access to information and,
equally, the tools and skills necessary to
navigate it are essential to even a minimal
definition of equal opportunity and civic
and democratic participation. Further, both
traditional and contemporary analyses have
demonstrated access to information […] to be
essential to community economic well
being and democracy.”
(Friedland et al., 2012)
Access to critical information - includes 8 areas:
1. emergencies and risks;
2. health and welfare, including specifically local health
information as well as group specific health information where it
exists;
3. education, including the quality of local schools and choices
available to parents;
4. transportation, including available alternatives, costs, and
schedules;
5. economic opportunities, including job information, job training,
and small business assistance;
6. the environment, including air and water quality and access to
recreation;
7. civic and legal information, including the availability of civic
institutions and opportunities to associate with others;
8. political information, including information about candidates
at all relevant levels of local governance, and about relevant
public policy initiatives affecting communities and neighborhoods.
(Friedland, Napoli, Ognyanova and Wilson)
MCIS Critical Services
2015-16 Visualized
Critical info
meets
Smart cities
ATA 2017: Languages and Open Data, Trinaistic, E. and Cano, L.M.
4. ENGAGING Language
Professionals with smart city
agenda: examples
So, Where do LPS fit?
➔ ADVOCATEs FOR
◆ Government policIes - to include provision of
language with provision of critical services
◆ Smart city dashboards - to create and have public
access to a transparent dashboard and include
language as an indicator in all 6 dimensionS
➔ COLLABORATors WITH
◆ All interested parties across all sectors: for profit,
non profit, technology, economy, academia
◆ Government - being present at all public
consultationS and joint initiatives where data,
services and people are involved
◆ Local Civic Tech organization
OPPORTUNITY
1. SIDEWALK TORONTO with alphabet sidewalk lab
EXAMPLEs
sEMI-STRUCTURED PUBLIC DIALOGUES-
mcis (UN)CONFERENCE 2017
INTL. Translation DAy (LIBERATING STRUCTURES)
www.migrahackto.com
Community HACKATHON
GENERAL ADVOCACY
TRANSLATION MANIFESTO
Thank you!
Question or
comments?
Eliana Trinaistic
@etrinaistic
eliana@mcis.on.ca
Luisa M. Cano
@luisamariacano6
luisa@mcis.on.ca
References
Enter the Data Economy, EPSC News, Issue 21 (Jan 11, 2017), European Political Strategy Centre, Brussel
Etzkowitz, H., & Zhou, C. (2006). Triple Helix twins: innovation and sustainability. Science and public policy, 33(1), 77-83.
Freeman, G. , The Origin and Implementation of the Smart-Sustainable City Concept: The Case of Malmö, Sweden
(2017) In IIIEE Theses IMEN56 20171 , The International Institute for Industrial Environmental Economics
Friedland, L., Napoli P., Ognyanova, K. ,Weil, C., Wilson, E. J., Review of the Literature Regarding Critical Information
Needs of the American Public, in Communication Policy Research Network (CPRN), (Volume I - Technical), July, 2012
Lombardi P., Giordano, S., Farouh, H. & Yousef, A., Modelling the smart city performance Innovation: The European
Journal of Social Science Research Vol. 25 , Iss. 2, 2012, Pages 137-149 |
Ranhagen, U., Groth, K., Larsson, V. (2012) The SymbioCity Approach a Conceptual Framework for Sustainable Urban
Development (2012) http://www.symbiocity.se/
Roger, A., Hedman, L. (2016) Economic decline and residential segregation: a Swedish study with focus on Malmö,
Urban Geography, 37:5, 748-768 http://smart-cities.org/model.html
Rosello, A., ‘The Internet of Things, 3 Value Shifts Manufacturers Should Embrace’, PTC blog, 7 March 2014,
http://blogs.ptc. com/2014/03/07/the-internet-of-things-3-value-shiftsmanufacturers-should-embrace/.
Uyehara, P.M., Language Access Project Community Legal Services Making Legal Services Accessible to limited
English proficient clients in Management Information Exchange Journal, Spring 2003, pp. 33-37

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ATA 2017: Languages and Open Data, Trinaistic, E. and Cano, L.M.

  • 1. Languages and Open Data: How Language Services Providers Can contribute to smart cities Eliana Trinaistic & Luisa M.Cano
  • 2. Agenda 1. Background - the rise of Smart Cities, data economy, inclusion 2. What about Indicators: Languages and smart cities, gaps 3. “open data”: Issues, criticality 4. ENGAGING Language Professionals: opportunities, examples
  • 3. 1. Background - the rise of Smart Cities, data economy and inclusion
  • 4. The Rise of smart Cities: Challenges; Opportunities ◆ population ◆ Environmental ◆ Economic ◆ Technological
  • 5. Smart cities History SIMPLIFIED: ◆ Rio Earth Summit (Agenda 21, 1992) ◆ Charter of European Sustainable Cities (Aalbor Charter, 1994) ◆ Melbourne Principles (2002) ◆ UN Sustainable Agenda 2030 (2015)
  • 6. Smart city definitions ◆ Livable ◆ Intelligent ◆ Knowledge ◆ Low carbon ◆ Eco ◆ Resilient ◆ Smart - Sustainable (SSC)
  • 7. The future of our cities is linked to data economy.
  • 9. “Smart city” Governance in “data economy” must provide adequate Access to data for inclusive Planning and Decision making to take place
  • 13. THE complex FUTURE OF OUR CITIES depends on planned government efforts to share data and include people.
  • 14. Freeman, G. , The Origin and Implementation of the Smart-Sustainable City Concept: The Case of Malmö, people in data economy and Sustainable - smart cities “Holistic vision of sustainable - smart city entails a creative, local, balance - seeking process that extends into all areas of local decision making ... The governance dimension is therefore especially key as it requires cooperative effort and collaboration from diverse stakeholders to take comprehensive approach to solving cities’ complex challenges.” Freeman, G. (2017) The Origin and Implementation of the Smart- Sustainable City Concept The Case of Malmö, Sweden
  • 15. Governance dimension as a key = cooperative efforts + Collaboration + diverse stakeholders + comprehensive approach. (Freeman, G., 2017)
  • 16. Agenda for Smart - sustainable city includes 1. SOCIAL 2. ECONOMIC 3. ENVIRONMENTAL 4. GOVERNANCE Education & health; Food & nutrition; Green housing/ buildings; Water & sanitation; Green public transportation; Green energy access; Recreation/ community support Green growth; Decent employment; Production & access to renewable energy; Technology & innovation (R&D) Forest & soil management; Waste & recycling; Air quality; Adaptation to climate change Decentralized planning; Promotion of equity; Strengthening civil & political rights; Support of local, national, regional & global links Freeman, G. (2017)
  • 18. Now, what does this have to do with languages?
  • 19. In fact, Everything “Words are important—the fight silence, alienation, and violence. Words are flags planted on the planets of our beings; they say this is mine, Just as important, words help us find each other and overcome the isolation that threatens to overwhelm and to break us. Words say we are here.” Mona Eltahawy, Headscarves and Hymens: Why the Middle East Needs a Sexual Revolution
  • 21. 2. What about Indicators? languages and smart cities
  • 22. IEEE -Health; Energy efficiency; Learning technologies; Home; Governance; Cyber security Source: https://www.iso.org/obp/ui/#iso:std:iso:37120:ed- 1:v1:en ISO 37120 Governance Source: https://beyondstandards.ieee.org/wp- content/uploads/2017/04/IEEE_Smart_City.pdf
  • 25. Smart Cities: smart people ● foreign language Skill - https://www.slideshare.net/budmelchor/t he-europeanwide-and-worldwide-smart- cities-initiatives
  • 26. Smart Cities: smart living Implied: ● Educational activities ● Touristic attractivity ● Social cohesion https://cdn.torontolife.com/wp- content/uploads/2011/01/moose.jpg
  • 27. Smart Cities: smart Governance Implied: ● Participation and decision making: political participation - Transparent governance
  • 28. To Recap: 1. SMART CITIES are influenced by DATA ECONOMY 2. Data economy should balance people WITH technology (inclusion) 3. Smart citY indicators should include language to facilitate inclusion FOR better planning and access (“social innovation”) 4. No language (inclusion) = no social innovation
  • 29. 3. “open data”: Issues, criticalityImage courtesy of: Wladyslaw
  • 31. Critical data And Issues With governments’ Game around “open data”
  • 32. 1. Open Data for Open Government: platform vs. sharing economy, policing vs. surveillance; promotional value vs. genuine debate about inclusion 2. Machine learning: engagement in machine environment; machine vs. people and who governs 3. Data poverty: mindful choices when collecting data; the stories we tell and gaps we do not address 4. Data sovereignty e.g. in Canada First Nations defining their data sovereignty; alignment with national conversation about reconciliation http://go-opendata.ca/
  • 34. “There is an identifiable set of basic information needs that individuals need met to navigate everyday life, and that communities need to have met in order to thrive. […] A large body of research suggests […] that access to information and, equally, the tools and skills necessary to navigate it are essential to even a minimal definition of equal opportunity and civic and democratic participation. Further, both traditional and contemporary analyses have demonstrated access to information […] to be essential to community economic well being and democracy.” (Friedland et al., 2012)
  • 35. Access to critical information - includes 8 areas: 1. emergencies and risks; 2. health and welfare, including specifically local health information as well as group specific health information where it exists; 3. education, including the quality of local schools and choices available to parents; 4. transportation, including available alternatives, costs, and schedules; 5. economic opportunities, including job information, job training, and small business assistance; 6. the environment, including air and water quality and access to recreation; 7. civic and legal information, including the availability of civic institutions and opportunities to associate with others; 8. political information, including information about candidates at all relevant levels of local governance, and about relevant public policy initiatives affecting communities and neighborhoods. (Friedland, Napoli, Ognyanova and Wilson)
  • 39. 4. ENGAGING Language Professionals with smart city agenda: examples
  • 40. So, Where do LPS fit? ➔ ADVOCATEs FOR ◆ Government policIes - to include provision of language with provision of critical services ◆ Smart city dashboards - to create and have public access to a transparent dashboard and include language as an indicator in all 6 dimensionS ➔ COLLABORATors WITH ◆ All interested parties across all sectors: for profit, non profit, technology, economy, academia ◆ Government - being present at all public consultationS and joint initiatives where data, services and people are involved ◆ Local Civic Tech organization
  • 41. OPPORTUNITY 1. SIDEWALK TORONTO with alphabet sidewalk lab
  • 42. EXAMPLEs sEMI-STRUCTURED PUBLIC DIALOGUES- mcis (UN)CONFERENCE 2017 INTL. Translation DAy (LIBERATING STRUCTURES)
  • 45. Thank you! Question or comments? Eliana Trinaistic @etrinaistic eliana@mcis.on.ca Luisa M. Cano @luisamariacano6 luisa@mcis.on.ca
  • 46. References Enter the Data Economy, EPSC News, Issue 21 (Jan 11, 2017), European Political Strategy Centre, Brussel Etzkowitz, H., & Zhou, C. (2006). Triple Helix twins: innovation and sustainability. Science and public policy, 33(1), 77-83. Freeman, G. , The Origin and Implementation of the Smart-Sustainable City Concept: The Case of Malmö, Sweden (2017) In IIIEE Theses IMEN56 20171 , The International Institute for Industrial Environmental Economics Friedland, L., Napoli P., Ognyanova, K. ,Weil, C., Wilson, E. J., Review of the Literature Regarding Critical Information Needs of the American Public, in Communication Policy Research Network (CPRN), (Volume I - Technical), July, 2012 Lombardi P., Giordano, S., Farouh, H. & Yousef, A., Modelling the smart city performance Innovation: The European Journal of Social Science Research Vol. 25 , Iss. 2, 2012, Pages 137-149 | Ranhagen, U., Groth, K., Larsson, V. (2012) The SymbioCity Approach a Conceptual Framework for Sustainable Urban Development (2012) http://www.symbiocity.se/ Roger, A., Hedman, L. (2016) Economic decline and residential segregation: a Swedish study with focus on Malmö, Urban Geography, 37:5, 748-768 http://smart-cities.org/model.html Rosello, A., ‘The Internet of Things, 3 Value Shifts Manufacturers Should Embrace’, PTC blog, 7 March 2014, http://blogs.ptc. com/2014/03/07/the-internet-of-things-3-value-shiftsmanufacturers-should-embrace/. Uyehara, P.M., Language Access Project Community Legal Services Making Legal Services Accessible to limited English proficient clients in Management Information Exchange Journal, Spring 2003, pp. 33-37