Attitude in Organisation Behaviour
- 1. ATTITUDE BY Stephen .P. Robbins
- 2. What Do You Mean By: Attitude IN GENERAL TERMS, ATTITUDE MEANS A POSITIVE OR NEGAITIVE ORIENTATION OF A PERSON ATTITUDES ARE EVALUTIVE STATEMENTS- EITHER FAVOURABLE OR UNFAVOURABLE ABOUTOBJECTS, PEOPLE, OR EVENTS ATTITUDES ARE COMPLEX
- 3. Components Of Attitude Affective Component The emotional or feeling segment of an attitude Cognitive Component The opinion or belief segment of an attitude Behavioral Component An intention to behave in a certain way toward someone or something
- 4. Types of Work Attitudes Job Involvement Identifying with the job, actively participating in it, and considering performance important to self-worth Organizational Commitment Identifying with a particular organization and its goals, and wishing to maintain membership in the organization (Affective, Normative, and Continuance Commitment) Job Satisfaction A collection of positive and/or negative feelings that an individual holds toward his or her job
- 6. Some More Types of Attitudes 2. Employee Engagement • An individual’s involvement with, satisfaction with, and enthusiasm for the organization 1. Perceived Organizational Support • Degree to which employees feel the organization cares about their well-being
- 7. Job Satisfaction 1. Measuring Job Satisfaction Single global rating Summation score 2. How Satisfied Are People in Their Jobs? Like Job satisfaction declined to 50.7% in 2010 Decline attributed to: Pressures to increase productivity Less control over work
- 8. The Effect of Job Satisfaction on Employee Performance 1. Satisfaction and Productivity • Satisfied workers are necessarily more productive. • Worker productivity is higher in organizations with more satisfied workers. 2. Satisfaction and Absenteeism • Satisfied employees have fewer avoidable absences. 3. Satisfaction and Turnover • Satisfied employees are less likely to quit. • Organizations take actions to cultivate high performers and to weed out lower performers.
- 9. Causes Of Job Satisfaction 2. Pay influences job satisfaction only to some extent: • After about some pay scale there is no relationship between amount of pay and job satisfaction. • Money may bring happiness, but not necessarily job satisfaction. 1. Personality can influence job satisfaction: • Negative people are usually not satisfied with their jobs • Those with positive core self-evaluation are more satisfied with their jobs