Automate Yourself Out of a Job: Safely Delegate the Management of your Azure Deployment
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The document outlines a presentation by Jesse Houldsworth on automating Azure deployments to empower teams through self-service operations, helping to alleviate the operational burden and improve efficiency. It discusses the current challenges faced by operations teams and advocates for the creation of runbooks that leverage existing scripting languages to automate repetitive tasks. Key benefits include time and cost savings, reduced organizational silos, and enhanced security and auditability of automation processes.
Automate Yourself Out of a Job: Safely Delegate the Management of your Azure Deployment
- 1. Shape Up Skills Builder - September 4th, 2020 Confidential Automate Yourself Out of Job: Safely Delegate the Management of your Azure Deployment April 27, 2021
- 2. Speaker: Jesse Houldsworth Jesse is a Senior Solutions Consultant at PagerDuty where he helps customers save money by automating runbooks. Jesse has over 10 years experience working with both large and small enterprises on software development and information security initiatives. Twitter: @jhoulds
- 3. Agenda 1 Status Quo for Operations 2 Case for Self-service Operations 3 How to create runbooks that leverage existing scripting languages (including PowerShell) 4 Strategies for getting started 5 Demo
- 4. The Cloud Scalability Agility Accessibility
- 5. 2021 Prediction for the Cloud: “Worldwide end-user spending on public cloud services is forecast to grow 18.4%” - Gartner Predictions for 2021
- 6. Complexity is the New Normal Visual representation of mid-size public SaaS services
- 7. Managing an Azure Deployment at Scale Status Quo: ● Business users can’t access to the Azure management console
- 8. Status Quo: ● When a business users need an Azure resource spun up, they fill out a ticket and assign it to the Ops / Cloud team Managing an Azure Deployment at Scale Biz User Ops/ Cloud Team
- 9. Status Quo: ● Operations and Cloud teams are inundated with manual requests from other teams (provision Azure and cloud resources, etc.) ● Interruptions prevent focus on high value work Managing an Azure Deployment at Scale
- 10. Case for Self-Service How can we reduce the burden on Operations and Cloud teams and empower developers?
- 11. Case for Self-Service How can we reduce the burden on Operations and Cloud teams and empower developers? Make this information available at the click of a button!
- 12. Case for Self-Service Self-Service Operations: Give Developers and other teams the ability to provision cloud resources and allow the Operations / Cloud team to maintain a set of standards and practices for accessing secure internal operations.
- 13. Benefits of Self-service Reducing TOIL activities Save time and money Reducing organizational silos Leverage current tooling for automation Reducing organizational silos Leverage current tooling for automation
- 14. Getting Started There’s no “one-size fits all” toolset for automation. Consider the following challenges: ● Manual and repetitive activities ● Support across organizations ● Security-first approach ● Works with legacy tooling
- 15. Example Automation Tasks No-Impact High-Impact Simple Sophisticated Change action that could break things or impact performance Non-change action with no performance impact Single-step with no options Multi-step, multi-node workflow with input options, dependencies, and conditionals Healthchecks Incident Enrichment Diagnostics Diagnostics (resource intensive) Simple Restart Multi-Service Rolling Restart Rollback and Redeploy Failover Fetch Logs Performance Check Emergency Firewall Change Config Change Emergency Database Change Add/Remove Capacity Multi-Step Restart
- 16. Example Automation Tasks No-Impact High-Impact Simple Sophisticated Change action that could break things or impact performance Non-change action with no performance impact Single-step with no options Multi-step, multi-node workflow with input options, dependencies, and conditionals Crawl Walk Run Incident Enrichment Diagnostics Diagnostics (resource intensive) Simple Restart Multi-Service Rolling Restart Rollback and Redeploy Failover Fetch Logs Multi-Step Restart Performance Check Emergency Firewall Change Config Change Emergency Database Change Add/Remove Capacity Healthchecks
- 17. Identify High Value Tasks & Create Standardization
- 18. Self-Service Runbook Automation ● Enable anyone to have self-service access to operations tasks that were only available to subject matter experts. ● Makes existing automation more secure, auditable, and easier to run.
- 19. Automate Incident Response Before Automate Service Requests Starting Rundeck Use Cases Shorter Incidents. Fewer Escalations. After Faster Turnaround. Fewer Interruptions.
- 20. Demo
- 21. Thank You! See a demo of Rundeck Enterprise at rundeck.com/see-demo