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Workshop:
Sharpen your b2b
storytelling
skills
Ardath Albee, Marketing Interactions
Nick Edouard, LookBookHQ
11th June 2013
YOUR SPEAKERS
ARDATH ALBEE
CEO & B2B Marketing Strategist at Marketing Interactions and author of
eMarketing Strategies for the Complex Sale. She creates contagious
content platforms that turn prospects into buyers. @ardath421
NICK EDOUARD
EVP Marketing at LookBookHQ with a passion for growing B2B technology
businesses which has spanned the US, Canada and the UK…and involved
a lot of storytelling! @nickedouard
Agenda
•  THE SET-UP – Why storytelling matters (5 minutes)
•  THE VILLAINS – What’s stopping engagement (5 minutes)
•  B2B GRIMM BROTHERS – Great storytelling examples (10 minutes)
•  THE HEROES – Our 8 B2B storytelling tips (5 minutes)
•  Q&A – Over to you (5 minutes)
WHY IS STORYTELLING IMPORTANT FOR B2B MARKETERS?
“Story gives people
enough space to think
for themselves.”
Annette Simmons
THE CHARACTERS IN A B2B STORY
Hero
Villain
Mentor
PROVIDE FREEDOM FROM CHAOS
Stories Help
Buyers Adopt
Your Ideas
THE VILLAINS (“BOoOooooo”)
Snidely Whiplash from “Dudley Do-Right of the Mounties” (The Rocky
and Bullwinkle Show)
Source: http://en.wikipedia.org/wiki/File:Villainc.svg
Terry-Thomas – English Comedy Legend (and charming cad!)
Source: http://www.terry-thomas.info/photos.html
1. YOUR AUDIENCE IS BUSY
Professionals spend 51% of time managing
information, not using it
Image: http://www.yast.com/time_management/difference-effective-workers-busy-workers/
Source: LexisNexis Workplace Productivity Survey
2. YOUR SPACE IS NOISY
500 Ads in the ’70s, > 5,000 Ads Today
Image: http://en.wikipedia.org/wiki/File:New_york_times_square-terabass.jpg
Source: The Futures Group
3. PEOPLE DON’T READ ONLINE
Only 20% of text is read on the average Web page
Source: The Neilsen Norman Group
4. THE WORLD IS INCREASINGLY VISUAL
Image: http://labs.openviewpartners.com/files/2012/05/julies_pinterest_birthday_party.jpg
BUT IT’S NOT ALL DOOM & GLOOM.
EXAMPLE 1 – DOMTAR: “PAPER because”
EXAMPLE 1 – DOMTAR – DID IT WORK?
Allows Domtar “to
tell a leadership
story about Domtar
as the Sustainable
Paper Company”
EXAMPLE 1 – DOMTAR – WHY DOES IT WORK?
Transmedia Storytelling1
Concrete2
Emotional Response3
EXAMPLE 1 BONUS! DOMTAR PAPER TRIAL
EXAMPLE 2 – IBM:”PREDICTIONS”
How do you demonstrate that predictive analysis can give
businesses a competitive advantage?
The Challenge
Run IBM’s predictive analysis engine on tennis matches at
Wimbledon in real-time
The Solution
EXAMPLE 2 – IBM:”PREDICTIONS”
EXAMPLE 2 – IBM:”PREDICTIONS” – DID IT WORK?
Predictions 93.8% Success Rate
Brand Recall +27% vs. next brand
CTA (“Search: IBM Tennis”) 67%
Cost Per Click -30% vs. 2010
EXAMPLE 2 – IBM: “PREDICTIONS” – WHY DOES IT WORK?
Abstract => Concrete1
Real-Time Product Demo2
Served Up to Target Markets3
EXAMPLE 3 – Accountemps “FIND YOUR BOB”
Meet Bob.
Bob is an every-man
representation of every
qualified Accountemp temp.
EXAMPLE 3 – Accountemps “FIND YOUR BOB”
“If that were his audit-ion, he’s definitely in the band”
“He’s a rock star with a spreadsheet for a microphone!”
Source: http://www.accountemps.com/External_Sites/content/Landing_Pages/AT/FindYourBob/who.html
EXAMPLE 3 – Accountemps “FIND YOUR BOB”
Source: http://www.accountemps.com/External_Sites/content/Landing_Pages/AT/FindYourBob/who.html
“Here round our office Bob is legendary for creating what I like to
call ‘The Spreadsheet Heard Round The World’ ”
“Bob balanced our budget like a double-jointed gymnast”
EXAMPLE 3 – Accountemps – WHY DOES IT WORK?
Funny1
Empathetic / Understands Audience2
Transmedia & Multi-Channel3
EXAMPLE 4 – CIMATION “SHALE PLAYBOOK”
Source: Climation – http://automation.cimation.com/2012-shale-playbook/
EXAMPLE 4 – CIMATION “SHALE PLAYBOOK” – DID IT WORK?
>100 new unique
leads in first 24
hours
40% conversion
rate
EXAMPLE 4 – CIMATION “SHALE PLAYBOOK” – WHY DOES IT WORK?
Differentiated1
Resonates with Target Market (Concrete)2
Drives Action3
HEROES – 8 KEY STORYTELLING TIPS
Understand Your Audience1
Headlines & Depth2
Transmedia = Best3
No “Slow Reveal”4
Be Concrete5
Emotional Response6
Drive Action7
Measure8
BUT REMEMBER…
For further information see:
http://www.slideshare.net/juntajoe/rise-above-with-content-marketing-workshop-mesh-conference
EVERYONE NEEDS A
	
  
Content Marketing
Mission Statement
COntact
Nick Edouard
EVP Business Development & Marketing
nick@lookbookhq.com
(647) 241-2407
http://lookbookhq.com

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B2B Marketers: Sharpen Your Storytelling Skills (Workshop)

  • 1. Workshop: Sharpen your b2b storytelling skills Ardath Albee, Marketing Interactions Nick Edouard, LookBookHQ 11th June 2013
  • 2. YOUR SPEAKERS ARDATH ALBEE CEO & B2B Marketing Strategist at Marketing Interactions and author of eMarketing Strategies for the Complex Sale. She creates contagious content platforms that turn prospects into buyers. @ardath421 NICK EDOUARD EVP Marketing at LookBookHQ with a passion for growing B2B technology businesses which has spanned the US, Canada and the UK…and involved a lot of storytelling! @nickedouard
  • 3. Agenda •  THE SET-UP – Why storytelling matters (5 minutes) •  THE VILLAINS – What’s stopping engagement (5 minutes) •  B2B GRIMM BROTHERS – Great storytelling examples (10 minutes) •  THE HEROES – Our 8 B2B storytelling tips (5 minutes) •  Q&A – Over to you (5 minutes)
  • 4. WHY IS STORYTELLING IMPORTANT FOR B2B MARKETERS? “Story gives people enough space to think for themselves.” Annette Simmons
  • 5. THE CHARACTERS IN A B2B STORY Hero Villain Mentor
  • 6. PROVIDE FREEDOM FROM CHAOS Stories Help Buyers Adopt Your Ideas
  • 7. THE VILLAINS (“BOoOooooo”) Snidely Whiplash from “Dudley Do-Right of the Mounties” (The Rocky and Bullwinkle Show) Source: http://en.wikipedia.org/wiki/File:Villainc.svg Terry-Thomas – English Comedy Legend (and charming cad!) Source: http://www.terry-thomas.info/photos.html
  • 8. 1. YOUR AUDIENCE IS BUSY Professionals spend 51% of time managing information, not using it Image: http://www.yast.com/time_management/difference-effective-workers-busy-workers/ Source: LexisNexis Workplace Productivity Survey
  • 9. 2. YOUR SPACE IS NOISY 500 Ads in the ’70s, > 5,000 Ads Today Image: http://en.wikipedia.org/wiki/File:New_york_times_square-terabass.jpg Source: The Futures Group
  • 10. 3. PEOPLE DON’T READ ONLINE Only 20% of text is read on the average Web page Source: The Neilsen Norman Group
  • 11. 4. THE WORLD IS INCREASINGLY VISUAL Image: http://labs.openviewpartners.com/files/2012/05/julies_pinterest_birthday_party.jpg
  • 12. BUT IT’S NOT ALL DOOM & GLOOM.
  • 13. EXAMPLE 1 – DOMTAR: “PAPER because”
  • 14. EXAMPLE 1 – DOMTAR – DID IT WORK? Allows Domtar “to tell a leadership story about Domtar as the Sustainable Paper Company”
  • 15. EXAMPLE 1 – DOMTAR – WHY DOES IT WORK? Transmedia Storytelling1 Concrete2 Emotional Response3
  • 16. EXAMPLE 1 BONUS! DOMTAR PAPER TRIAL
  • 17. EXAMPLE 2 – IBM:”PREDICTIONS” How do you demonstrate that predictive analysis can give businesses a competitive advantage? The Challenge Run IBM’s predictive analysis engine on tennis matches at Wimbledon in real-time The Solution
  • 18. EXAMPLE 2 – IBM:”PREDICTIONS”
  • 19. EXAMPLE 2 – IBM:”PREDICTIONS” – DID IT WORK? Predictions 93.8% Success Rate Brand Recall +27% vs. next brand CTA (“Search: IBM Tennis”) 67% Cost Per Click -30% vs. 2010
  • 20. EXAMPLE 2 – IBM: “PREDICTIONS” – WHY DOES IT WORK? Abstract => Concrete1 Real-Time Product Demo2 Served Up to Target Markets3
  • 21. EXAMPLE 3 – Accountemps “FIND YOUR BOB” Meet Bob. Bob is an every-man representation of every qualified Accountemp temp.
  • 22. EXAMPLE 3 – Accountemps “FIND YOUR BOB” “If that were his audit-ion, he’s definitely in the band” “He’s a rock star with a spreadsheet for a microphone!” Source: http://www.accountemps.com/External_Sites/content/Landing_Pages/AT/FindYourBob/who.html
  • 23. EXAMPLE 3 – Accountemps “FIND YOUR BOB” Source: http://www.accountemps.com/External_Sites/content/Landing_Pages/AT/FindYourBob/who.html “Here round our office Bob is legendary for creating what I like to call ‘The Spreadsheet Heard Round The World’ ” “Bob balanced our budget like a double-jointed gymnast”
  • 24. EXAMPLE 3 – Accountemps – WHY DOES IT WORK? Funny1 Empathetic / Understands Audience2 Transmedia & Multi-Channel3
  • 25. EXAMPLE 4 – CIMATION “SHALE PLAYBOOK” Source: Climation – http://automation.cimation.com/2012-shale-playbook/
  • 26. EXAMPLE 4 – CIMATION “SHALE PLAYBOOK” – DID IT WORK? >100 new unique leads in first 24 hours 40% conversion rate
  • 27. EXAMPLE 4 – CIMATION “SHALE PLAYBOOK” – WHY DOES IT WORK? Differentiated1 Resonates with Target Market (Concrete)2 Drives Action3
  • 28. HEROES – 8 KEY STORYTELLING TIPS Understand Your Audience1 Headlines & Depth2 Transmedia = Best3 No “Slow Reveal”4 Be Concrete5 Emotional Response6 Drive Action7 Measure8
  • 29. BUT REMEMBER… For further information see: http://www.slideshare.net/juntajoe/rise-above-with-content-marketing-workshop-mesh-conference EVERYONE NEEDS A   Content Marketing Mission Statement
  • 30. COntact Nick Edouard EVP Business Development & Marketing nick@lookbookhq.com (647) 241-2407 http://lookbookhq.com