BackupAgent and LabTech webinar - how to leverage cloud backup to increase profits
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The document introduces BackupAgent, a cloud backup solution that empowers Managed Service Providers (MSPs) to resell premium services to small and medium-sized businesses (SMBs). Key features include easy deployment, robust backup capabilities, and an integration with LabTech for improved management and monitoring. BackupAgent claims to offer high profitability margins while ensuring fast, secure, and scalable backup solutions tailored to SMBs' needs.
BackupAgent and LabTech webinar - how to leverage cloud backup to increase profits
- 1. Justin Ryhal | Solutions Strategist, LabTech Software Robbert van Geldrop | CTO & Founder, BackupAgent
- 2. Agenda • Introducing BackupAgent • How MSPs benefit from cloud backup • What makes BackupAgent a unique, profitable solution • BackupAgent / LabTech integration • Q&A
- 3. Empowering MSPs to resell premium cloud backup to SMBs
- 4. BackupAgent Facts Founded in 2005 50,000+ SMB Users 50+ Countries
- 5. Cloud Service Distributors Hosting Providers & Telcos MSPs & VARs
- 8. Complete Platform Management console • Manage users • Manage user groups • Web access for users Backup client • Schedule backups • Restore data
- 9. Typical BackupAgent Users Small Business (<10) Small to Medium Business (< 50) Medium Business (<250) Workstation backup Files MS Outlook System State Server backup NAS server MS SQL Server MS Exchange Server
- 11. Source: IDC APEJ Cloud End User Survey, April 2013 The Cloud Trend and Pain
- 12. MSPs Take Care of Backups
- 13. One Good Cloud Backup Service for SMBs
- 14. Empowering Through Simplicity • Prevent data loss of any kind, which is most important in case of an incident which requires restore or disaster recovery • Lightning fast backups, which allow for backups straight to the cloud even for terabytes of data per customer • Easy, centralized deployment, configuration and monitoring • Empower the customer or user to restore data (via the browser)
- 15. Selling Cloud Backup Default product packaging • All business class email accounts – desktop backup • All cloud servers – server backup Server and desktop backup are the low hanging fruit • For disaster recovery, planning best is the first step • Upsell other services with cloud backup Prepackaged • Security package: backup, anti-spam and antivirus • Email package: email and backup
- 16. You offer peace of mind • No worries about data loss • Back in business in no-time Selling Cloud Backup
- 17. End-to-End Integration Provisioning integration is a key success factor
- 18. Profit Trough Margin and Scale SMB Customers Pay 3-5x what service providers pay for BackupAgent Affordable Pricing Structure Free certification training Direct Profit without any risk Service Provider BackupAgent Cloud Backup pay-as-you-grow model Cost Revenue
- 20. Workflow Integrated Backup BackupAgent has a lot to offer! Flexible Backup User-Friendly Backup Rock Solid Backup Software only or hosted by BackupAgent Multi-tenant Private label Unlimited scalability Client plug-ins Control panel RMM/PSA Tools Open API Incredibly fast Language support Multi-platform Web access Reliable Controllable Secure Powerful support
- 21. Multi-Platform
- 23. Incredibly Fast Among the fastest solutions in the market • Uses all available bandwidth all the time Even for very small files • Filters out useless data • Sync 10 GB of data straight to the cloud • We focus on server backup – File servers, database servers Test set – 1 mbits capacity BackupAgent MozyPro Carbonite Docs: ~27,000 files First backup of 3.3 GB 1h37m 8h50m 6h15m Docs: ~27,000 files Incremental backup, 3 files 1m17s 5m20s 3m0s
- 24. Secure • 256-bits AES client-side encryption (private key) • SSL-connection Efficient • Strong compression • Block level incremental backups Automatic status report • Always updated with latest status of backup More Key Features
- 27. Integration Features BackupAgent Integration Package for LabTech 2013.1: • Remote deployment and activation of BackupAgent clients • Heads Up display of all backups • Remote monitoring of: Status of client software on device Failed backups Missed backups
- 28. Remote Deployment You can set account subscription info on three levels: – Client > Location > Agent
- 29. Remote Deployment Once set, run the deployment script and it will load the appropriate credentials:
- 30. Heads Up Display The Heads Up display shows the status of all backups:
- 31. Monitoring The BA – Backup Error monitor will display all backups with errors:
- 32. Monitoring The BA – Backup Missing monitor will display missed backups:
- 33. Monitoring Each computer has a monitor to check if the service runs: • You can add an Autofix action to restart the OnlineBackupService.exe
- 34. Summary The majority of MSPs are managing SMB accounts Profitability comes when MSPs can offer a user- friendly, fast and scalable solution which covers all their data BackupAgent targets any SMB up to 250 employees BackupAgent offers great margins to the channel and integrates with LabTech Register for a trial of BackupAgent: https://labtech.backupagent.com/try
- 35. Contact LabTech Software Learn more about BackupAgent and view today’s webinar at www.labtechsoftware.com/BackupAgent.php 877.522.8323 accountmanager@labtechsoftware.com www.labtechsoftware.com/accountmanager
Editor's Notes
- #5: Stack of awards
- #6: Customer focus – have dialog with Justin
- #8: Feature: Software only or hosted by us - – have dialog with Justin
- #12: 50+% need external consulting services (when implementing Cloud services) Security & Compliance are the top concerns (for SMBs when evaluating Cloud) Most SMBs need MSPs to deploy and manage cloud backup
- #16: Selling cloud backup: Ready out of the box to generate instant revenue High upsell potential thanks to the tight integration with all other cloud services.
- #17: Not a backup service but maar unburdening service (an insurance). And look what you can add on tap of that with your business.
- #19: Business case MSP en eindgebruiker: Increasing revenue 4-6x what they pay us. Bill their customers on average of 4-6c what they pay us. Simplicity komt naar voren in min mogelijk tijd/beheer.
- #21: All benefits and features of BackupAgent
- #22: Feature: Multi Platform Important customer can manage for themselves
- #23: Feature: Multi Platform Plugins We focus on server backup: file servers, database servers,
- #24: 10 GB is for incremental backup, syncing volume data Filters many useless data folders, such as temporary data and logs
- #28: Have Justin intro this.