Baldrige Quality 09c

This document discusses various quality philosophies and standards including: Six Sigma, Lean Management, and the Malcolm Baldrige National Quality Award. It provides a brief history of quality evolution from the 1930s to present day. Key aspects covered include the definitions and differences between Six Sigma, Lean, and Baldrige. It also examines the seven types of waste in Lean and discusses choosing the right quality approach based on a company's needs.