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QMST 5335
PROJECT 3:
BANK SIMULATION
BY ADITI SHAH
AND ANNA STREICHHARDT
1
CONTENT
• System Explanation and Data Analysis results
• Simio model
• Simio Experiment Setup
• Results comparision
• Recommendations
2
SYSTEM
EXPLANATION
3
DATA
ANALYSIS
RESULTS
Advanced
Moderate
Basic
BANK CUSTOMERS
18.6 sec
(exponential
distribution)
39. 6 sec
(exponential
distribution)
SIGN IN TIMES
61. 5 sec
(exponential
distribution)
INTERARRIVAL TIME: 60.4 sec (exponential distribution)
STAT::FIT RESULTS
4
DATA
ANALYSIS
RESULTS
Manager
Teller
ATM
Sign In
BANK SERVER
51.2 sec
(exponential distribution)
129 sec
(exponential distribution)
SERVICE TIMES
221 sec
(exponential distribution)
Individually per customer
type (mentioned on slide 4)
5
STAT::FIT RESULTS
DATA ANALYSIS
RESULTS
EXAMPLE CASE
LOWER BOUND = 0
6
DATA
ANALYSIS
RESULTS 23%
57%
20%
Customer Mix
Basic Moderate Advanced
76%
24%
Basic customer
ATM
Tel…
26%
47%
27%
Moderate customer
ATM
26%
74%
Advanced customer
Teller
Man…
7
SIMIO
MODEL
8
SIMIO
MODEL
USAGE OF DATA TABLE
9
SIMIO
MODEL
USAGE OF REFERENCE PROPERTIES
SIGN IN
ATM
TELLER
MANAGER
10
SIMIO
MODEL
JACKSON NETWORK MODEL VERIFICATION
11
SIMIO
MODEL
INITIAL RUN ISSUES
12
SIMIO
EXPERIMENT
SETUP
HIRING SCENARIOS
• Initial run (no hiring)
Scenario 1
• + 2 SignIn employees
Scenario 2
• + 2 Manager employees
Scenario 3
• + 1 Teller employee
•+ 1 Manager employee
Scenario 4
13
SIMIO EXPERIMENT SETUP
RUN LENGTH: 5000 minutes WARM-UP: 500 minutes
14
COMPARISON
RESULTS
AVERAGE TIME IN SYSTEM (SEC)
15
201.07 sec
287.85 sec 257.44 sec 260.57 sec
COMPARISON
RESULTS
AVERAGE NUMBER IN SYSTEM
16
3.33
4.75 4.26 4.30
COMPARISON
RESULTS
AVERAGE ATM QUEUE WAITING TIME
17
0.0528 sec
0.0878 sec 0.0888 sec 0.0950 sec
COMPARISON
RESULTS
AVERAGE TELLER QUEUE WAITING TIME
18
0.4403 sec
0.4753 sec 0.4486 sec 0.0554 sec
COMPARISON
RESULTS
AVERAGE MANAGER QUEUE WAITING TIME
19
94.84 sec
97.58 sec 2.04 sec 12.95 sec
RECOMMENDATIONS
1) BEST
IMPROVEM
ENT FOR
OVERALL
SYSTEM:
SCENARIO
2: HIRING 2
EMPLOYEE
2) BEST
IMPROVEM
ENT FOR
MANAGER
WAITING
QUEUE:
SCENARIO
3: HIRING 2
3) BEST
IMPROVEM
ENT FOR
TELLER
WAITING
QUEUE:
SCENARIO
4: HIRING 1
20
QUESTIONS
IF ANY, PLEASE SHOOT US AN EMAIL!
• aditishah@txstate.edu
• anna@txstate.edu
21

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Bank Simulation & Forecasting

Editor's Notes

  • #2: Aditi: slide 1-6 Anna: slide 7-11 Aditi: slide 12- 15 Anna: slide 16-21 System Explanation ~1 minutes Data Analyses results ~2-3 mins Simio Model ~3-4minutes (explain the design and verification, how you use tables/reference properties, what are the problems observed in the current system based on initial run) Simio Experiment Setup ~ 1-2 minutes (explain the scenarios, replications, lengths, etc.) Demonstrate the comparison results ~3-4 minutes (SMOREs, highlight the differences of the statistics) Recommendations ~1-2 minutes If applicable, questions and answers