Zeolite is a hydrated sodium alumino silicate used for water softening by exchanging sodium ions for hardness ions like calcium and magnesium. It comes in two forms: natural (non-porous) and synthetic (porous), and is used in various applications including aquaculture, catalysis, and gas separation. The process effectively reduces water hardness but has limitations, such as sensitivity to turbidity and mineral acids, while offering advantages like a compact system and minimal impurity formation.