3. • Events
• Encounters
• Collisions
• Rivalries
• Disappointments
• Discomfort
• Injury
Aggrievement
/ Injury
Cause of
Action
Quest for
Relief
4. DISPUTE RESOLUTION AND ADR
DISPUTE RESOLUTION:
Involves bringing two or more conflicting parties to clear understanding wherein
their differences are ironed out.
ALTERNATIVE DISPUTE RESOLUTION (ADR):
Any method of resolving the disputes other than by litigation.
5. Considerations in opting for a Dispute Resolution Mechanism
• Goals
- What would you like to achieve as a resolution of your dispute?
- Which process or processes are more likely to help you attain your goals?
• Timing
- Has litigation been commenced and, if so, at what stage is the dispute in the litigation process?
- What information do you need to be better able to assess the strengths and weaknesses of your
case?
- Is it important that discoveries be completed before settlement attempts are made?
• Outcome Control
- To what extent do you wish to retain control over the outcome of the dispute?
- Do you want to be involved in creating your own solutions?
• Formality and Cost
- Do you desire a more formal or more flexible process?
- To what extent is cost a factor in selecting a dispute resolution process?
6. Considerations in opting for a Dispute Resolution Mechanism
• Relationships
- Do you wish to preserve and maintain an ongoing relationship?
- Do you want to learn how to better communicate and problem-solve with the other party(ies)?
- How do you feel about having a face-to-face discussion with the other party(ies)?
• Personalities
- What are the personalities of the disputants, their attorneys, and the potential providers of dispute
resolution processes?
- How risk averse are the disputants (i.e., how much do they desire certainty and predictability)?
- To what extent, if any, do disputants want an opportunity to express feelings?
- Are the parties able to communicate clearly?
- What are the negotiation styles of the solicitors involved?
- Do the parties want the assistance of someone with expertise in the subject-matter of the dispute?
- If the parties are considering an informal, consensual process, what role should their legal
representatives play?
7. Types of ADR
• Negotiation
- Non-binding discussion between parties (without third party presence or intervention)
- Parties work towards “negotiated agreement”
• Mediation
- Non-binding third party assisted negotiation
- Parties work towards “negotiated agreement” with help of mediator
• Conciliation
- Non-binding third party assisted negotiation
- Parties work towards “negotiated agreement” with help of conciliator
- Conciliator has a more proactive role than a mediator – even may suggest proposed settlements
• Arbitration
- Binding third party assisted DSM
- Parties appoint “Arbitral Tribunal” that resolves dispute by issuing “Award” (Decree equivalent
of a Trial)
8. Types of ADR
• Med-Arb
- Mediation followed by Arbitration
- Mediation time limited
- Failure to mediate to a settlement results in initiation of arbitration proceedings
• Ombudsman (Lokpal/Lokayukta/ Central Vigilance Officer)
- Mechanism for dispute settlement between private citizens and state entities or private bodies.
- State appointed internal affairs inspector.
• Medola
- Mediation and Last Offer Arbitration
- Failure of parties to reach mediated settlement results in third party choosing between the final
negotiated offers of both parties
- Binding
9. BASIS OF
COMPARISION
ARBITRATION CONCILIATION MEDIATION
Meaning
Arbitration is a dispute settlement process
in which an impartial third party is
appointed to study the dispute and hear
both the parties to arrive at a decision
binding on both the parties.
Conciliation is a method of resolving
dispute wherein an independent
person helps the parties to arrive at the
negotiated settlement.
Mediation is a process of resolving
issues between parties wherein a third
party assist them in arriving at an
agreement.
Enforcement
An arbitrator has the power to enforce his
decision.
A conciliator does not have the power
to enforce his decision.
The decision made by the mediator is
not enforceable like an arbitral award.
Regulated by
The Arbitration and Conciliation Act,
1996
The Arbitration and Conciliation Act,
1996
Code of Civil Procedure, 1908
Prior Agreement
Required Not Required Not Required
Available for
Existing and future disputes. Existing disputes. Existing disputes.
Example
Damages in case of breach of contract,
matters of the right to the office, time barred
claims etc.
Resolving disputes between contractors
and subcontractors etc.
Commercial transactions in patents,
trademark licenses, Joint ventures and R
& D Contracts, music and film contracts
etc.
COMPARISION BETWEEN ARBITRATION, CONCILIATION & MEDIATION
10. Dispute Resolution Spectrum
Negotiation Mediation Settlement
Conference
Arbitration Trial
Maximum Process Control
Non-Binding Outcomes
Minimum Process Control
Binding Outcomes
* Option to have different permutations and combinations (E.g.: Med-Arb, Arb-Med etc.)
12. Afcons v. Cherian Verkay [(2010) 8 SCC 24]
• Cases “unsuitable” for ADR Processes (Excluded category of cases)
Representative suits under
Order I Rule 8 of the CPC.
Dispute relating to Election
to Public Offices (excluding
disputes between two groups
regarding management of
Societies, Clubs, Association
etc.)
Cases involving grant of
authority by the Court after
enquiry (e.g., suits for grant
of probate or letter of
administration)
Cases involving serious and
specific allegations of fraud,
fabrication of documents,
forgery, impersonation,
coercion, etc.
Cases requiring protection of
courts for example, claims
against minors, deities and
mentally challenged and
suits for declaration of title
against the Government
Cases involving prosecution
for criminal offences
Cases “unsuitable” for ADR Processes
13. Afcons v. Cherian Verkay [(2010) 8 SCC 24]
• Cases “unsuitable” for ADR Processes (Excluded category of cases)
Cases “suitable” for ADR Processes
1.All cases relating to trade, commerce and contracts (including all money cases)
Disputes arising out of contracts (including all money claims)
Disputes relating to specific performance
Disputes between suppliers and customers
Disputes between bankers and customers
Disputes between developers/builders and customers
Disputes between landlords and tenants/licensors and licensees
Disputes between insurer and insured.
14. Afcons v. Cherian Verkay [(2010) 8 SCC 24]
• Cases “unsuitable” for ADR Processes (Excluded category of cases)
Cases “suitable” for ADR Processes
2. All cases arising from strained or soured relationships
Disputes relating to matrimonial causes, maintenance, custody of children
Disputes relating to partition/division among family members/ coparceners/ co-
owners
Disputes relating to partnership among partners
3. All cases where there is a need for continuation of the pre-existing relationship
in spite of the disputes
Disputes between neighbor's (relating to easementary rights, encroachments,
nuisance, etc.)
Disputes between employers and employees
Disputes among members of societies/associations/apartment owners
associations
15. Afcons v. Cherian Verkay [(2010) 8 SCC 24]
Cases “suitable” for ADR Processes
4. All cases relating to tortious liability, including claims for compensation in motor
accidents/other accidents.
5. All consumer disputes, including where a trader/supplier/manufacturer/service
provider is keen to maintain his business/professional reputation and credibility or
product popularity.