Becoming great managers?
It has
happened to
me. And I
think you're
not the
exceptions.
cc: ⌡K - https://www.flickr.com/photos/58419684@N00
I didn't have
enough
preparation,
before
becoming a
manager.
cc: Georgie Sharp - https://www.flickr.com/photos/41894168711@N01
Though I did come through the transition
and such to become a manager, I think it's
much better, if I was prepared more with
some of the things I will walk you through
in this presentation.
cc: -MRGT - https://www.flickr.com/photos/44284392@N04
And would hope you find it
useful and applicable to your
management career path.
cc: Ian Sane - https://www.flickr.com/photos/31246066@N04
These are not something I invented or
wrote up. The info is from a book. And I
am going to share some key points in the
first few chapters. If you feel like knowing
more, just have to buy the book and fully
read it.
cc: bcymet - https://www.flickr.com/photos/18519023@N00
And here is
the book.
It talks about
6 turns in the
managerial
career path.
For this presentation, I would
address only two first
passages, from what the
book suggested.
cc: merciermk - https://www.flickr.com/photos/33452121@N08
What I love the most is the
skill, time, value framework
suggested by the book.
At each turn, you will have to switch, change your
skills, time application and the focus on the
different values that you would need to contribute
for the role.
For some skills, values , you even have to drop it
completely, to make it a successful transition to
the new role. Watch out for those...
Okay. No more chit-chat.
Will go to the first passage
right away.
cc: andrechinn - https://www.flickr.com/photos/16167252@N00
From
managing
self to
managing
others.
cc: jfgornet - https://www.flickr.com/photos/43896901@N00
It's when you are
promoted to be
the manager for
the first time,
mostly from the
fact that you are
an excellent
individual
contributor.
cc: jfgornet - https://www.flickr.com/photos/43896901@N00
Refer to the next 3 tables for
what is required for managing
self and managing others.
cc: Alan Cleaver - https://www.flickr.com/photos/11121568@N06
* is what you have to drop a lot or completely to transition to the next level.
Becoming great managers?
Mangers must cease thinking
only about themselves and
start thinking about others.
cc: monkeyc.net - https://www.flickr.com/photos/73584213@N00
Top challenges
• Defining and assigning work to be
done
• Enabling direct reports to do the work
• Building social contracts
cc: Justin in SD - https://www.flickr.com/photos/40708728@N04
Defining and assigning work to be done
• You will need to discuss with boss,
talk with peers, customers, suppliers,
partners, and other relevant parties to
assure the work to be done and make
appropriate assignments.
• Any pre-defined work breakdown
structure would help facilitate the
process.
cc: Nanagyei - https://www.flickr.com/photos/32876353@N04
Defining and assigning work to be done
• Then, you will have to practise
delegation. Make sure to be the
master of it :).
• The other focus should be hiring
the right (talented and fit) people
to do the assigned tasks
cc: Nanagyei - https://www.flickr.com/photos/32876353@N04
Enabling direct reports to do the work
• Do you views questions from his
people as interruptions?
• Do you fixes their mistakes rather
than teaching them to do the work
properly?
• Do you refuse to take ownership of
the success of his people, distancing
himself from their problems and
failures?
cc: Peter Kaminski - https://www.flickr.com/photos/35034359460@N01
Building social contracts
• Build trust and open lines of
communication vertically and
horizontally
• With boss, direct reports,
suppliers, customers, and other
relevant individuals
cc: JD Hancock - https://www.flickr.com/photos/83346641@N00
But who is responsible?
• HR with formal training?
• Nah. Training only gets us this
far: awareness and knowledge.
• Practising, being coached is
where we really learn the things.
cc: mattwalker69 - https://www.flickr.com/photos/88786104@N08
But who is responsible?
• The direct responsibility for
preparing first-time managers rests
with managers of managers
• (need to learn how to coach their
direct reports to make this transition
• Unfortunately, managers of
managers receive little or no
training in this area )
cc: mattwalker69 - https://www.flickr.com/photos/88786104@N08
That brought
us to
passage #2:
Becoming
manager of
managers
cc: Robie.. - https://www.flickr.com/photos/41690104@N02
Five signs of a misplaced
manager of managers
cc: monkeyc.net - https://www.flickr.com/photos/73584213@N00
Difficulty delegating
• As a result of this, the first line
managers are often more frustrated
• Managers of managers take too much
on themselves, have to much to do and
not enough competent direct report to
help them do it
• Delegate improperly: lack a control
system that ensures accountability for
what is delegated
cc: quinn.anya - https://www.flickr.com/photos/53326337@N00
Poor performance management
• Provide poor or little feedback to
his managers
• Isn’t a good coach
• Doesn’t offer clear direction
• Unsure about their goals
• Unable to communicate
productively with his direct reports
cc: Andy Magee - https://www.flickr.com/photos/84272941@N00
Other signs
• Failure to build a strong team
• A single-minded focus on getting
the work done
• Choosing clones over contributors
cc: Filippo C - https://www.flickr.com/photos/83513840@N00
What should
managers of
managers do
(skills)?
cc: aloshbennett - https://www.flickr.com/photos/13203757@N00
Selecting and training capable first-line managers
• Giving people team and project
leadership assignments are two ways
to observe
• Training first-line managers is the art
of creating a supportive environment
that allows mistakes but not failure
• Sensitivity of power: use their power
in the ways that motivate and instruct
rather than demean and demoralize
cc: Jordi Payà Canals - https://www.flickr.com/photos/24630636@N03
Holding them accountable for managerial work
• Evaluating people based on the
quality of their selection decisions,
the frequency and quality of their
performance feedback, their ability to
team with other units, and their skills
at producing results through a team
• Need to remove first-time
managers who don’t make the level-
one grade
cc: v1ctory_1s_m1ne - https://www.flickr.com/photos/80221456@N00
Goals and measurements must be put in place
• ... that create accountability for new
managerial behaviors
• Amount of improvement in efficiency
, degree of improvement in quality ,
frequency and impact of coaching
sessions , number of first-line
managers promoted to bigger jobs ,
success rate of new first-line managers
, teamwork within the assigned area /
other areas
cc: Leo Reynolds - https://www.flickr.com/photos/49968232@N00
Those are some highlights
for the first two passages.
cc: katerha - https://www.flickr.com/photos/8489692@N03
If you notice, you
will see that 80%
of those people
who pursue
management
career should be
in these two
passages,
struggling.
cc: Malcolm Slaney - https://www.flickr.com/photos/99439991@N00
Are you one
of them?
cc: ⌡K - https://www.flickr.com/photos/58419684@N00
If you are, I would suggest you
to go back, understand about
your skills, time application,
values.
cc: Dan Cook Archived (dan-scape.co.uk) - https://www.flickr.com/photos/57953583@N02
And from those awareness, do
something. To get the skills, to switch
how to use your time, and to focus on
the right values you need to contribute
for the level.
cc: Orange Steeler - https://www.flickr.com/photos/19362029@N00
Good luck.
cc: kaibara87 - https://www.flickr.com/photos/34745138@N00

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Becoming great managers?

  • 2. It has happened to me. And I think you're not the exceptions. cc: ⌡K - https://www.flickr.com/photos/58419684@N00
  • 3. I didn't have enough preparation, before becoming a manager. cc: Georgie Sharp - https://www.flickr.com/photos/41894168711@N01
  • 4. Though I did come through the transition and such to become a manager, I think it's much better, if I was prepared more with some of the things I will walk you through in this presentation. cc: -MRGT - https://www.flickr.com/photos/44284392@N04
  • 5. And would hope you find it useful and applicable to your management career path. cc: Ian Sane - https://www.flickr.com/photos/31246066@N04
  • 6. These are not something I invented or wrote up. The info is from a book. And I am going to share some key points in the first few chapters. If you feel like knowing more, just have to buy the book and fully read it. cc: bcymet - https://www.flickr.com/photos/18519023@N00
  • 8. It talks about 6 turns in the managerial career path.
  • 9. For this presentation, I would address only two first passages, from what the book suggested. cc: merciermk - https://www.flickr.com/photos/33452121@N08
  • 10. What I love the most is the skill, time, value framework suggested by the book.
  • 11. At each turn, you will have to switch, change your skills, time application and the focus on the different values that you would need to contribute for the role. For some skills, values , you even have to drop it completely, to make it a successful transition to the new role. Watch out for those...
  • 12. Okay. No more chit-chat. Will go to the first passage right away. cc: andrechinn - https://www.flickr.com/photos/16167252@N00
  • 13. From managing self to managing others. cc: jfgornet - https://www.flickr.com/photos/43896901@N00
  • 14. It's when you are promoted to be the manager for the first time, mostly from the fact that you are an excellent individual contributor. cc: jfgornet - https://www.flickr.com/photos/43896901@N00
  • 15. Refer to the next 3 tables for what is required for managing self and managing others. cc: Alan Cleaver - https://www.flickr.com/photos/11121568@N06
  • 16. * is what you have to drop a lot or completely to transition to the next level.
  • 18. Mangers must cease thinking only about themselves and start thinking about others. cc: monkeyc.net - https://www.flickr.com/photos/73584213@N00
  • 19. Top challenges • Defining and assigning work to be done • Enabling direct reports to do the work • Building social contracts cc: Justin in SD - https://www.flickr.com/photos/40708728@N04
  • 20. Defining and assigning work to be done • You will need to discuss with boss, talk with peers, customers, suppliers, partners, and other relevant parties to assure the work to be done and make appropriate assignments. • Any pre-defined work breakdown structure would help facilitate the process. cc: Nanagyei - https://www.flickr.com/photos/32876353@N04
  • 21. Defining and assigning work to be done • Then, you will have to practise delegation. Make sure to be the master of it :). • The other focus should be hiring the right (talented and fit) people to do the assigned tasks cc: Nanagyei - https://www.flickr.com/photos/32876353@N04
  • 22. Enabling direct reports to do the work • Do you views questions from his people as interruptions? • Do you fixes their mistakes rather than teaching them to do the work properly? • Do you refuse to take ownership of the success of his people, distancing himself from their problems and failures? cc: Peter Kaminski - https://www.flickr.com/photos/35034359460@N01
  • 23. Building social contracts • Build trust and open lines of communication vertically and horizontally • With boss, direct reports, suppliers, customers, and other relevant individuals cc: JD Hancock - https://www.flickr.com/photos/83346641@N00
  • 24. But who is responsible? • HR with formal training? • Nah. Training only gets us this far: awareness and knowledge. • Practising, being coached is where we really learn the things. cc: mattwalker69 - https://www.flickr.com/photos/88786104@N08
  • 25. But who is responsible? • The direct responsibility for preparing first-time managers rests with managers of managers • (need to learn how to coach their direct reports to make this transition • Unfortunately, managers of managers receive little or no training in this area ) cc: mattwalker69 - https://www.flickr.com/photos/88786104@N08
  • 26. That brought us to passage #2: Becoming manager of managers cc: Robie.. - https://www.flickr.com/photos/41690104@N02
  • 27. Five signs of a misplaced manager of managers cc: monkeyc.net - https://www.flickr.com/photos/73584213@N00
  • 28. Difficulty delegating • As a result of this, the first line managers are often more frustrated • Managers of managers take too much on themselves, have to much to do and not enough competent direct report to help them do it • Delegate improperly: lack a control system that ensures accountability for what is delegated cc: quinn.anya - https://www.flickr.com/photos/53326337@N00
  • 29. Poor performance management • Provide poor or little feedback to his managers • Isn’t a good coach • Doesn’t offer clear direction • Unsure about their goals • Unable to communicate productively with his direct reports cc: Andy Magee - https://www.flickr.com/photos/84272941@N00
  • 30. Other signs • Failure to build a strong team • A single-minded focus on getting the work done • Choosing clones over contributors cc: Filippo C - https://www.flickr.com/photos/83513840@N00
  • 31. What should managers of managers do (skills)? cc: aloshbennett - https://www.flickr.com/photos/13203757@N00
  • 32. Selecting and training capable first-line managers • Giving people team and project leadership assignments are two ways to observe • Training first-line managers is the art of creating a supportive environment that allows mistakes but not failure • Sensitivity of power: use their power in the ways that motivate and instruct rather than demean and demoralize cc: Jordi Payà Canals - https://www.flickr.com/photos/24630636@N03
  • 33. Holding them accountable for managerial work • Evaluating people based on the quality of their selection decisions, the frequency and quality of their performance feedback, their ability to team with other units, and their skills at producing results through a team • Need to remove first-time managers who don’t make the level- one grade cc: v1ctory_1s_m1ne - https://www.flickr.com/photos/80221456@N00
  • 34. Goals and measurements must be put in place • ... that create accountability for new managerial behaviors • Amount of improvement in efficiency , degree of improvement in quality , frequency and impact of coaching sessions , number of first-line managers promoted to bigger jobs , success rate of new first-line managers , teamwork within the assigned area / other areas cc: Leo Reynolds - https://www.flickr.com/photos/49968232@N00
  • 35. Those are some highlights for the first two passages. cc: katerha - https://www.flickr.com/photos/8489692@N03
  • 36. If you notice, you will see that 80% of those people who pursue management career should be in these two passages, struggling. cc: Malcolm Slaney - https://www.flickr.com/photos/99439991@N00
  • 37. Are you one of them? cc: ⌡K - https://www.flickr.com/photos/58419684@N00
  • 38. If you are, I would suggest you to go back, understand about your skills, time application, values. cc: Dan Cook Archived (dan-scape.co.uk) - https://www.flickr.com/photos/57953583@N02
  • 39. And from those awareness, do something. To get the skills, to switch how to use your time, and to focus on the right values you need to contribute for the level. cc: Orange Steeler - https://www.flickr.com/photos/19362029@N00
  • 40. Good luck. cc: kaibara87 - https://www.flickr.com/photos/34745138@N00

Editor's Notes