Benchmarked library websites comparative study
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The document analyzes services provided by benchmarked library websites and compares them to a list of criteria. It identifies the most commonly deployed services, such as user accounts, reference services, ILL/document delivery, and new materials recommendations. Less common services include plugins/widgets, mobile sites, and issue reporting. Data management services like repositories, data libraries, and research data storage vary in adoption from 28-78%. The document proposes additional services for the KAUST library website to consider, such as enhanced data management options and a central research data storage system.
Benchmarked library websites comparative study
- 1. Benchmarked Library Websites Comparative study RINDRA RAMLI (E-RESOURCES SPECIALIST), JANIS TYHURST (SENIOR SUBJECT SPECIALIST)
- 2. Abstract •Analysis of services provided by the benchmarked library websites. •Comparison of these websites against a list of criterion and presents a list of services that are most commonly deployed by the selected websites. •Proposed a list of services that could be provided via the KAUST library website.
- 3. Checklist
- 4. Checklist • Site Description • Currency • Discovery / Search Features • Information Architecture • Aids / Tools • Library General Information • Resources • Services • Value-Added • Repositories • Data Libraries • Research Data Storage Services • Data Management Planning • Digital Collections: Non-theses / Dissertations • Specimen collections
- 5. Benchmarked Library Websites • King AbdulAziz University, Saudi Arabia • King Fahd University of Petroleum and Minerals, Saudi Arabia • National University of Singapore, Singapore • University of Cambridge, United Kingdom • ETH Bibliothek, Switzerland • Carnegie Mellon University, United States of America • Korea Advanced Institute of Science and Technology (KAIST), South Korea • Hong Kong University of Science and Technology, (HKUST), Hong Kong • Ecole Polytechnique Federale De Lausanne (EPFL), Switzewrland • Princeton University, United States of America • Michigan Institute of Technology (MIT), United States of America • Harvard University, United States of America • CalTech, United States of America • North Carolina State University (NCSU), United States of America • Stanford University, United States of America • University of Queensland, Australia • Victoria University, New Zealand
- 6. Breakdown of websites by countries 0 1 2 3 4 5 6 7 8 9 KSA Singapore UK Switzerland USA Korea Hong Kong Australia New Zealand Breakdown
- 7. Top 5 services 100 100 100 94 83 75 80 85 90 95 100 105 User Services: checking personal accounts Reference / Research Services: Ask a librarian Research consultations online form ILL/Doc Delivery request New materials recommendations Library alerts, news events %
- 8. Least deployed 61 44 17 0 10 20 30 40 50 60 70 Others: Plugins, widgets,mobile website, Content curation request Union catalogue Report issues regarding e-resources %
- 9. Summary of Data Management Resources In our website review we looked at 6 types of data management and collection. These are: Institutional Repositories Data Libraries Research data storage services Data management planning Digital collections (Special Collections--non-theses/dissertations) Specimen collections
- 10. Services All libraries have their own institutional repositories No library has a specimen collection on their website
- 11. Data Management Services 28% 17% 50% 78% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Data Libraries Research data storage services Data management planning Digital collections (Special Coll): non- theses/dissertations coll
- 12. University Breakout University Digital Special Collections DM Planning Services Data Library Research Data Storage Carnegie Mellon x x Georgia Tech x x x x Princeton x x x x MIT x x x x Harvard x x x CalTech x x NCSU x x Stanford x x U Queensland x Cambridge x ETH Zurich x HKUST x EPFL x Victoria x x University Digital Special Collections DM Planning Services Data Library Research Data Storage Carnegie Mellon x x Georgia Tech x x x x Princeton x x x x MIT x x x x Harvard x x x CalTech x x NCSU x x Stanford x x U Queensland x Cambridge x ETH Zurich x HKUST x EPFL x Victoria x x
- 13. Services Present Non-Existent Data Libraries 28% 72% Research data storage services 17% 83% Data management planning 50% 50% Digital collections (Special Collection): non-theses/dissertations collection 78% 22% Services
- 14. Services Social Media Tools Deployed Facebook 89% Twitter 67% Youtube 50% Blog 39% Flickr 22% Instagram 11%
- 16. KAUST website KAUST library website against the services provided by the other benchmarked library websites. It showed that we do have 75% of the services on our website
- 17. KAUST website User services: My account Research/Reference Services ILL/document delivery requests New materials recommendations Reserve library facility – (need to check the email account) Course Reserves Off-Campus services Feedback/comments Library news
- 18. Proposed services • Data Management: • Consider the various methods of hosting data and provide information on the planning aspects of storing and documenting the data • Data Libraries: • Consider hosting various data collections. May consider connecting to the various data sets from other universities / databases. • Data research storage • Explore the possibility of creating a central storage of data created by our community (Faculty members and Researchers). • Enhanced My Account features • Select respective email alerts for subject areas, reading history, wish list, review posts. • Print, Copy, Scan • Mobile website • Video Guides
- 19. Questions?