Working together – Using social media tools / enterprise tools (Sharepoint, Blogs, Wikis, Google Docs/Drive) to enhance staff collaboration – The KAUST library experience
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The document discusses the transformation of librarianship at KAUST Library, focusing on the use of social media and enterprise tools like SharePoint and Google Docs for enhancing collaboration among staff. It outlines the library's digital initiatives, the diverse international staff, and the experience of using these tools for efficient information management and communication. Additionally, it highlights the importance of trust in adopting these technologies to improve accessibility and engagement within the library community.
Working together – Using social media tools / enterprise tools (Sharepoint, Blogs, Wikis, Google Docs/Drive) to enhance staff collaboration – The KAUST library experience
- 1. SLA Boston 2015 Transforming International Science- Technology Librarianship
- 2. Working together – Using social media tools / enterprise tools (Sharepoint, Blogs, Wikis, Google Docs/Drive) to enhance staff collaboration – The KAUST library experience presented by Rindra Ramli, Eresources Specialist
- 3. KAUST • Inaugurated in September 2009 • Located on the shores of the Red Sea in Saudi Arabia • International graduate research university dedicated to advancing science and technology through interdisciplinary research, education, and innovation.
- 4. KAUST • University awarded with Platinum LEED certification
- 5. KAUST • Faculty / Student Body (Sept 2009) – 800 graduate students (25% female) – 100 Faculty members • Organized into 3 broad Sciences and Engineering division: – Maths and Computer Science; Physical Sciences; Chemical and Life Sciences
- 6. KAUST • Student Body (2014) – Current students: 840 – Ms students: 185 – PhD students: 579 – Ms / PhD students: 76 (Currently in Ms and planning to continue with PhD)
- 7. KAUST Library • Digitally born library • 2011 – Won the ALA / Inst of Amer Archi award: One of the Best New Library Buildings • 27 Staff coming from various parts of the world: Saudi Arabia, USA, Canada, India, Singapore, Botswana, Kenya, Rep of Ireland
- 8. KAUST Library • 4 sections: – Administrative, – Collection & Info Services, – Systems & Digital Services, – Archives & Record Management
- 9. Sharepoint and Google Docs • Adopted in 2010 • Sharepoint – Used for storing working documents, policies & procedures; • Google Docs: Stored Info Desk Statistics; Trainings; Visitors Count; Textbook distribution
- 10. • Advantageous: – Simultaneous access to information – Faster access; Just-in-time • Due to concerns especially with sharing information in the cloud, we started to explore other alternatives • Alternative medium to store sensitive information Sharepoint and Google Docs
- 11. • After several discussions and deliberations, we decided to make the move to Sharepoint • Created several worksites for the various library sections • Created shared Document spaces • Primarily used for storage of documents / information Sharepoint
- 12. • 2014- 2015: – Increased usage of the collaborative tools within the worksites – Within Collection and Information Services: E- Resources Team used the Wiki feature to store the electronic resources lifecycle – Linked to files and other web resources Sharepoint
- 13. Sharepoint – Snapshot of Main Workspace
- 15. Sharepoint – An example
- 16. Sharepoint – An example
- 17. • Library did not limit Sharepoint as its main medium of collaborative tool • Dropbox: Used to share project files • Google Docs: Meeting Notes and Document creation Google Docs and Dropbox
- 18. • In an effort to share frequently asked questions, KAUST library has deployed LibAnswers • LibAnswers allow our library staff to use a centralized portal to monitor, answer and publicized commonly asked questions (among other functions) • Generate useful reference statistics such as number of inquiries received, detailed statistics of when inquiries are received and so forth LibAnswers
- 19. LibAnswers2
- 20. • Subject Specialist and professional library staff created libguides to provide information on relevant library resources for internal library staff as well as the KAUST community • Libguides are created and categorized by topics, assignment or special needs of KAUST community • Browsable and Searchable LibGuides
- 21. Libguides2
- 22. Significant Impacts • Quick access to information • Promotes sharing, collaboration & engagement • Easier information delivery & retrieval • One-stop info area: Library’s collective knowledge and communication
- 23. Moving Forward • Building trust among staff to rely on Sharepoint and related tools • Evaluate and Assess the benefits of these tools and other emerging tools