The document discusses intermediation in software architecture, which involves elements interacting indirectly through intermediaries rather than directly. This improves manageability, extensibility, and allows applications to be more durable, scalable, and agile. Intermediation can be implemented through various scenarios like simple queuing, publish-subscribe, databases, and middleware products. While it provides benefits, it also has limitations like preventing tightly coupled transactions. The document recommends software designers use intermediation for most business systems and provides examples of intermediaries and products that enable it.