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© Tasktop 2016
Beyond the Scrum Team:
Delivering "Done" at Scale
In this webinar Dave West, CEO and Product Owner of Scrum.org, and Betty Zakheim,
VP of Industry Strategy at Tasktop will talk about the success of Scrum in the enterprise
and techniques that organizations can employ when they have a large IT shop.
Join us for this discussion of the successes and challenges of Scrum at scale, including:
Scrum.org's Nexus
How software development teams can deliver "Done" at scale
How these techniques fit into the broader software delivery lifecycle
Beyond The Scrum Team:
Delivering "Done" At Scale
Dave West
Product Owner & CEO scrum.org
Former VP Forrester & …
Former Chief Product Officer at
Tasktop
Betty Zakheim
VP Industry Strategy Tasktop
30 Years in Software
Development and Delivery
Professional Scrum Master -
scrum.org
Practices Tools
People and Culture
© 1993-2016 Scrum.org, All Rights Reserved
Improving the profession of
software development
© 1993-2016 Scrum.org, All Rights Reserved
1,088,000+ Assessments Taken
9,100+ Professional Scrum
Product Owners
2,800+ Professional Scrum
Developers
65,000+ Professional Scrum
Masters
The Home of Scrum
90% Agile Teams Use Scrum
163 Professional Scrum
Trainers
Over 54,000 Taught
Americas, Europe,
Africa, Oceania & Asia
© 1993-2016 Scrum.org, All Rights Reserved
Because of You – Scrum has Reached the Age of 21
6
90% Agile Teams Use Scrum
100+ Books with Scrum in
the title
Over 500,000 trained
on Scrum
Scrum Guide is free to
use by anyone
Scrum forms the basis of the
majority of Agile approaches
© 1993-2016 Scrum.org, All Rights Reserved7
Time to Celebrate?
© 1993-2016 Scrum.org, All Rights Reserved
© 1993-2016 Scrum.org, All Rights Reserved
Traditional Resolution of All Projects
The Traditional Resolution of All Software Projects from FY2011-2015 within the new CHAOS database.
8
But Overall Not Such A Great Story…
2011 2012 2013 2014 2015
Successful 39% 37% 41% 36% 36%
Challenged 39% 46% 40% 47% 45%
Failed 22% 17% 19% 17% 19%
© 1993-2016 Scrum.org, All Rights Reserved9
The Reality of Scrum Is…
Water Scrum Fall
© 1993-2016 Scrum.org, All Rights Reserved10
And what about Done ?
Data thanks to RedMonk and Bitnami
© 1993-2016 Scrum.org, All Rights Reserved11
Are we Done yet ?
Development Operations Insight
Place yourself on this model ?
Analysis Development Test Release Deploy Manage Instrument Learn Plan
© 1993-2016 Scrum.org, All Rights Reserved12
Development Operations Insight
Which is not a bad thing 
Analysis Development Test Release Deploy Manage Instrument Learn Plan
We have even invented buzz words to try and get us DONE…
ScrumToday
Scrum+DevOps
Scrum+DevOps+Lean Analytics
© 1993-2016 Scrum.org, All Rights Reserved
We are Focused on Scaling Product Delivery
© 1993-2016 Scrum.org, All Rights Reserved
Scrum is a Key Part of ANY Scaling Strategy
• Building on the
success of Scrum at
the team level
• Adopting
methodologies such as
SAFe, LeSS
© 1993-2016 Scrum.org, All Rights Reserved
One ScrumTeam doing work
© 1993-2016 Scrum.org, All Rights Reserved16
Nine ScrumTeams doing work
© 1993-2016 Scrum.org, All Rights Reserved
When scaling, several challenges emerge:
• Ensuring a shared goal is understood and aimed for
• Coordinating work across many teams
• Allowing for self-organization while still achieving consistency
• Releasing a fully integrated and tested Increment of software as often as
possible
• Identifying dependencies between teams, between components of the
software, and between requirements
• Removing or minimizing those dependencies
Challenges in scaled development
© 1993-2016 Scrum.org, All Rights Reserved
• Identify and resolve or minimize
dependencies:
» Ongoing & persistent
» In all dimensions
» Prior to work occurring
• Reactive to ensure that
undetected dependencies aren’t
corrupting outcomes:
» Frequent integration
» Acceptance testing
» Continual build and delivery
» Minimize technical debt
Essence of Scaling Product Delivery
Anticipation* Reification**
** The process or result of reifying.
Making something real, bringing something into
being, or making something concrete.
* The act of preparing for something.
A prior action that takes into account or
forestalls a later action.
© 1993-2016 Scrum.org, All Rights Reserved
Nexus Defined
Nexus –noun
ˈnek-səs
: a relationship or connection between people or things
Nexus is the exoskeleton of scaled Scrum
- Ken Schwaber
© 1993-2016 Scrum.org, All Rights Reserved20
© 1993-2016 Scrum.org, All Rights Reserved
Nexus™
© 1993-2016 Scrum.org, All Rights Reserved
Scrum Framework
© 1993-2016 Scrum.org, All Rights Reserved23
Nexus Roles, Events, and Artifacts
ROLES EVENTS ARTIFACTS
DEVELOPMENT TEAMS
PRODUCT OWNER
NEXUS INTEGRATION TEAM
SCRUM MASTER
THE SPRINT
SPRINT PLANNING
NEXUS SPRINT PLANNING
NEXUS DAILY SCRUM
DAILY SCRUM
NEXUS SPRINT REVIEW
SPRINT RETROSPECTIVE
NEXUS SPRINT
RETROSPECTIVE
REFINEMENT
PRODUCT BACKLOG
SPRINT BACKLOG
NEXUS SPRINT BACKLOG
INTEGRATED INCREMENT
NEXUS GOAL
© 1993-2016 Scrum.org, All Rights Reserved
Scaled Scrum is Still Scrum
• Nexus introduces new roles, events, and artifacts
• The Product Backlog is still the Product Backlog
» The Product Backlog may have several levels of
decomposition
» Dependencies between Product Backlog items should be
minimized
1 Product
=
1 Product
Backlog
© 1993-2016 Scrum.org, All Rights Reserved
When scaling, several challenges emerge:
• Ensuring a shared goal is understood and aimed for
» Nexus Sprint goal
• Coordinating work across many teams
» Exoskeleton to Scrum
• Allowing for self-organization while still achieving
consistency
» Nexus sprint planning, Nexus Daily and NIT
• Releasing a fully integrated and tested Increment of software
as often as possible
» At a minimum the Nexus Sprint Review.
• Identifying dependencies between teams, between
components of the software, and between requirements
» Refinement and Nexus Sprint planning
• Removing or minimizing those dependencies
» Sprint Planning
Challenges in scaled development
Adding to Scrum
• Nexus Integration Team
• Nexus Sprint Planning
• Nexus Daily Scrum
• Nexus Sprint Review
• Nexus Sprint Retrospective
• Refinement
• Nexus Sprint Backlog
• Nexus Goal
Not just larger teams
… broader teams
Highly geographically distributed
Software supply chains
Governance and compliance issues…
and stakeholders
… with greater specialization
Enterprise Architecture
Business process architecture
Data architecture & administration
UX Design
Performance and security test
Other Challenges Of Scaled Development
Enterprise definition of Done
Deployed in production
AND the metrics show that it meets
customer demand
Drive to greater visibility
Lifecycle effectiveness
Return on Investment/business value
Governance and compliance
Identify and remove bottlenecks
Development And Delivery
Business Epics
Requirements
Enhancements
User Stories
Defects
Performance Monitoring
Security Monitoring
Application Support
Planning Production And OperationsDevelopment And Delivery
The Reality Of Water-Scrum-Fall
• Agile Planning
• SCM & Version control
• Test & Test Management
• UX Design
• Modeling
• Code Analysis
• Build Management
• Deployment
Management
• PPM
• Requirements
Management
• APM
• Help Desk
The Reality Of Water-Scrum-Fall
Business Epics
Requirements
Enhancements
User Stories
Defects
Performance Monitoring
Security Monitoring
Application Support
Planning Production And OperationsDevelopment And Delivery
PRACTICESTOOLS
PROJECT MANAGERS SERVICE DESKBUSINESS ANALYSTS TESTERSDEVELOPERS
• Requirements
Management
• Modeling
• Story boarding
• Project
Management
• PPM
• Agile Planning
• IDE
• Version
Control
• Testing
• Defect
Tracking
• Help Desk
Software
• ITSM
PROJECT MANAGERS SERVICE DESKBUSINESS ANALYSTS TESTERSDEVELOPERS
Breakdown in collaboration
Breakdown in visibility
{ }
• Requirements
Management
• Modeling
• Story boarding
• Project
Management
• PPM
• Agile Planning
• IDE
• Version
Control
• Testing
• Defect
Tracking
• Help Desk
Software
• ITSM
PROJECT MANAGERS SERVICE DESKBUSINESS ANALYSTS TESTERSDEVELOPERS
SCM CI CD APM
RM Agile Dev QAPPM SecITSM
Project Requirement User Story Defect Ticket
BuildChange Set Release
Vulnerability
Failure Alert
Automated
Test
EXECUTIVES BUSINESS ANALYSTS PROJECT MANAGERS DEVELOPERS IT OPERATIONS SUPPORT DESK
AUTOMATED FLOW ACROSS THE VALUE STREAM
• Agility beyond the scrum team
• Eliminate manual work, information scavenger hunt
• Decreased cycle time, increased capacity
INCREASED VISIBILITY
• Lifecycle analytics for continual improvement
• Automated traceability, reporting, governance
Software Lifecycle Integration
of the
Fortune
10034
of the top
25 world
banks7
of the top
10 US
insurers5
of the top 6
health plans
3
Tools
Supported43
Tool Versions
Supported303
API Tests Run
per Day500K
Software
Lifecycle
Integration#1
Over
200,000
Sync Seats
Over 2,000,000
Mylyn/Dev Users
Vancouver HQ
Offices in Austin,
Boston, UK.
Founded 2007
Strategic
Partners27
Scrum is about Product Delivery
As you scale Product Delivery, Nexus extends
scrum
Reality is that product delivery lives in a broader
product lifecycle
Transparency and flow of information are
necessary enablers of scaled Agile
Making scaled Agile work requires automation
Practices Tools
People and Culture
Learn More
See Tasktop in Action: http://www.tasktop.com/demos
Contact us: http://www.tasktop.com/contact-us
© Tasktop 2016
tasktop.com
@tasktop

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Beyond the Scrum Team: Delivering "Done" at Scale

  • 1. © Tasktop 2016 Beyond the Scrum Team: Delivering "Done" at Scale
  • 2. In this webinar Dave West, CEO and Product Owner of Scrum.org, and Betty Zakheim, VP of Industry Strategy at Tasktop will talk about the success of Scrum in the enterprise and techniques that organizations can employ when they have a large IT shop. Join us for this discussion of the successes and challenges of Scrum at scale, including: Scrum.org's Nexus How software development teams can deliver "Done" at scale How these techniques fit into the broader software delivery lifecycle Beyond The Scrum Team: Delivering "Done" At Scale
  • 3. Dave West Product Owner & CEO scrum.org Former VP Forrester & … Former Chief Product Officer at Tasktop Betty Zakheim VP Industry Strategy Tasktop 30 Years in Software Development and Delivery Professional Scrum Master - scrum.org Practices Tools People and Culture
  • 4. © 1993-2016 Scrum.org, All Rights Reserved Improving the profession of software development
  • 5. © 1993-2016 Scrum.org, All Rights Reserved 1,088,000+ Assessments Taken 9,100+ Professional Scrum Product Owners 2,800+ Professional Scrum Developers 65,000+ Professional Scrum Masters The Home of Scrum 90% Agile Teams Use Scrum 163 Professional Scrum Trainers Over 54,000 Taught Americas, Europe, Africa, Oceania & Asia
  • 6. © 1993-2016 Scrum.org, All Rights Reserved Because of You – Scrum has Reached the Age of 21 6 90% Agile Teams Use Scrum 100+ Books with Scrum in the title Over 500,000 trained on Scrum Scrum Guide is free to use by anyone Scrum forms the basis of the majority of Agile approaches
  • 7. © 1993-2016 Scrum.org, All Rights Reserved7 Time to Celebrate? © 1993-2016 Scrum.org, All Rights Reserved
  • 8. © 1993-2016 Scrum.org, All Rights Reserved Traditional Resolution of All Projects The Traditional Resolution of All Software Projects from FY2011-2015 within the new CHAOS database. 8 But Overall Not Such A Great Story… 2011 2012 2013 2014 2015 Successful 39% 37% 41% 36% 36% Challenged 39% 46% 40% 47% 45% Failed 22% 17% 19% 17% 19%
  • 9. © 1993-2016 Scrum.org, All Rights Reserved9 The Reality of Scrum Is… Water Scrum Fall
  • 10. © 1993-2016 Scrum.org, All Rights Reserved10 And what about Done ? Data thanks to RedMonk and Bitnami
  • 11. © 1993-2016 Scrum.org, All Rights Reserved11 Are we Done yet ? Development Operations Insight Place yourself on this model ? Analysis Development Test Release Deploy Manage Instrument Learn Plan
  • 12. © 1993-2016 Scrum.org, All Rights Reserved12 Development Operations Insight Which is not a bad thing  Analysis Development Test Release Deploy Manage Instrument Learn Plan We have even invented buzz words to try and get us DONE… ScrumToday Scrum+DevOps Scrum+DevOps+Lean Analytics
  • 13. © 1993-2016 Scrum.org, All Rights Reserved We are Focused on Scaling Product Delivery
  • 14. © 1993-2016 Scrum.org, All Rights Reserved Scrum is a Key Part of ANY Scaling Strategy • Building on the success of Scrum at the team level • Adopting methodologies such as SAFe, LeSS
  • 15. © 1993-2016 Scrum.org, All Rights Reserved One ScrumTeam doing work
  • 16. © 1993-2016 Scrum.org, All Rights Reserved16 Nine ScrumTeams doing work
  • 17. © 1993-2016 Scrum.org, All Rights Reserved When scaling, several challenges emerge: • Ensuring a shared goal is understood and aimed for • Coordinating work across many teams • Allowing for self-organization while still achieving consistency • Releasing a fully integrated and tested Increment of software as often as possible • Identifying dependencies between teams, between components of the software, and between requirements • Removing or minimizing those dependencies Challenges in scaled development
  • 18. © 1993-2016 Scrum.org, All Rights Reserved • Identify and resolve or minimize dependencies: » Ongoing & persistent » In all dimensions » Prior to work occurring • Reactive to ensure that undetected dependencies aren’t corrupting outcomes: » Frequent integration » Acceptance testing » Continual build and delivery » Minimize technical debt Essence of Scaling Product Delivery Anticipation* Reification** ** The process or result of reifying. Making something real, bringing something into being, or making something concrete. * The act of preparing for something. A prior action that takes into account or forestalls a later action.
  • 19. © 1993-2016 Scrum.org, All Rights Reserved Nexus Defined Nexus –noun ˈnek-səs : a relationship or connection between people or things Nexus is the exoskeleton of scaled Scrum - Ken Schwaber
  • 20. © 1993-2016 Scrum.org, All Rights Reserved20
  • 21. © 1993-2016 Scrum.org, All Rights Reserved Nexus™
  • 22. © 1993-2016 Scrum.org, All Rights Reserved Scrum Framework
  • 23. © 1993-2016 Scrum.org, All Rights Reserved23 Nexus Roles, Events, and Artifacts ROLES EVENTS ARTIFACTS DEVELOPMENT TEAMS PRODUCT OWNER NEXUS INTEGRATION TEAM SCRUM MASTER THE SPRINT SPRINT PLANNING NEXUS SPRINT PLANNING NEXUS DAILY SCRUM DAILY SCRUM NEXUS SPRINT REVIEW SPRINT RETROSPECTIVE NEXUS SPRINT RETROSPECTIVE REFINEMENT PRODUCT BACKLOG SPRINT BACKLOG NEXUS SPRINT BACKLOG INTEGRATED INCREMENT NEXUS GOAL
  • 24. © 1993-2016 Scrum.org, All Rights Reserved Scaled Scrum is Still Scrum • Nexus introduces new roles, events, and artifacts • The Product Backlog is still the Product Backlog » The Product Backlog may have several levels of decomposition » Dependencies between Product Backlog items should be minimized 1 Product = 1 Product Backlog
  • 25. © 1993-2016 Scrum.org, All Rights Reserved When scaling, several challenges emerge: • Ensuring a shared goal is understood and aimed for » Nexus Sprint goal • Coordinating work across many teams » Exoskeleton to Scrum • Allowing for self-organization while still achieving consistency » Nexus sprint planning, Nexus Daily and NIT • Releasing a fully integrated and tested Increment of software as often as possible » At a minimum the Nexus Sprint Review. • Identifying dependencies between teams, between components of the software, and between requirements » Refinement and Nexus Sprint planning • Removing or minimizing those dependencies » Sprint Planning Challenges in scaled development Adding to Scrum • Nexus Integration Team • Nexus Sprint Planning • Nexus Daily Scrum • Nexus Sprint Review • Nexus Sprint Retrospective • Refinement • Nexus Sprint Backlog • Nexus Goal
  • 26. Not just larger teams … broader teams Highly geographically distributed Software supply chains Governance and compliance issues… and stakeholders … with greater specialization Enterprise Architecture Business process architecture Data architecture & administration UX Design Performance and security test Other Challenges Of Scaled Development Enterprise definition of Done Deployed in production AND the metrics show that it meets customer demand Drive to greater visibility Lifecycle effectiveness Return on Investment/business value Governance and compliance Identify and remove bottlenecks
  • 28. Business Epics Requirements Enhancements User Stories Defects Performance Monitoring Security Monitoring Application Support Planning Production And OperationsDevelopment And Delivery The Reality Of Water-Scrum-Fall
  • 29. • Agile Planning • SCM & Version control • Test & Test Management • UX Design • Modeling • Code Analysis • Build Management • Deployment Management • PPM • Requirements Management • APM • Help Desk The Reality Of Water-Scrum-Fall Business Epics Requirements Enhancements User Stories Defects Performance Monitoring Security Monitoring Application Support Planning Production And OperationsDevelopment And Delivery PRACTICESTOOLS
  • 30. PROJECT MANAGERS SERVICE DESKBUSINESS ANALYSTS TESTERSDEVELOPERS • Requirements Management • Modeling • Story boarding • Project Management • PPM • Agile Planning • IDE • Version Control • Testing • Defect Tracking • Help Desk Software • ITSM
  • 31. PROJECT MANAGERS SERVICE DESKBUSINESS ANALYSTS TESTERSDEVELOPERS Breakdown in collaboration Breakdown in visibility { }
  • 32. • Requirements Management • Modeling • Story boarding • Project Management • PPM • Agile Planning • IDE • Version Control • Testing • Defect Tracking • Help Desk Software • ITSM PROJECT MANAGERS SERVICE DESKBUSINESS ANALYSTS TESTERSDEVELOPERS
  • 33. SCM CI CD APM RM Agile Dev QAPPM SecITSM Project Requirement User Story Defect Ticket BuildChange Set Release Vulnerability Failure Alert Automated Test EXECUTIVES BUSINESS ANALYSTS PROJECT MANAGERS DEVELOPERS IT OPERATIONS SUPPORT DESK
  • 34. AUTOMATED FLOW ACROSS THE VALUE STREAM • Agility beyond the scrum team • Eliminate manual work, information scavenger hunt • Decreased cycle time, increased capacity INCREASED VISIBILITY • Lifecycle analytics for continual improvement • Automated traceability, reporting, governance Software Lifecycle Integration
  • 35. of the Fortune 10034 of the top 25 world banks7 of the top 10 US insurers5 of the top 6 health plans 3 Tools Supported43 Tool Versions Supported303 API Tests Run per Day500K Software Lifecycle Integration#1 Over 200,000 Sync Seats Over 2,000,000 Mylyn/Dev Users Vancouver HQ Offices in Austin, Boston, UK. Founded 2007 Strategic Partners27
  • 36. Scrum is about Product Delivery As you scale Product Delivery, Nexus extends scrum Reality is that product delivery lives in a broader product lifecycle Transparency and flow of information are necessary enablers of scaled Agile Making scaled Agile work requires automation Practices Tools People and Culture
  • 37. Learn More See Tasktop in Action: http://www.tasktop.com/demos Contact us: http://www.tasktop.com/contact-us