1
Big	
  Data	
  in	
  Admissions:	
  	
  
Leveraging	
  the	
  Cloud	
  to	
  Find	
  and	
  Engage	
  Prospects	
  	
  
#CheggCloud	
  
Confidential Material – Chegg Inc. © 2005 - 2015. All Rights Reserved.
75% of U.S. College Bound High School Students
50% of U.S. College Students
15M+
Students* reached
52/48
% Female/Male
700,000+
Social media followers
*U.S. College Bound High School & College Students Source: Data as of December 2014. Other
sources include Google Analytics, Facebook, Twitter and Instagram
Chegg
Reaches
9M
Monthly visits
71%
18-24
10 minutes
Average time on site
Chegg by the Numbers
#CheggCloud
connects with students from high school through college
Scholarship
Matching
College
Counseling
Career
Discovery
Internship & Job
Matching
Rent or buy
[e]textbooks
Transfer &
Grad School
Matching
College
Matching
Flashcards
& Test Prep
HIGH SCHOOL
COLLEGE
POST COLLEGE
Tutoring Study Tools
& Tutoring
#CheggCloud
Today’s students were born when Google began and in grade
school when Facebook took off.
#CheggCloud
They have
unlimited
information at
their fingertips.
#CheggCloud
#CheggCloud
#CheggCloud
62%
expect a response
from admissions
within 24 hours
would like to receive
communications tailored
specifically to them91%
Source: Chegg Social Admissions Report. 2015
#CheggCloud
#CheggCloud
Build Your Brand in Creative Ways
Capture Student Interest at the Source
Remind, Reinforce, and Re-Engage
Reaching “Generation Y&Z”
#CheggCloud
#CheggCloud
Building Your Brand
in Creative Ways
Introducing a New Way to
Reach Students On-the-Go
#CheggCloud
Students are always in
motion. Your targeting
should be too…
Recruit students through
location-based mobile
targeting that focuses on
real-time activity and the
highest engaged areas.
#CheggCloud
91% of consumers have their phones within
arms reach 24 hours a day
The average user checks their
phone 150 TIMES / DAY
Sources: Study by app Locket, 2014. Under the Cover with
College Students. Chegg, 2015.
93% of students own a smartphone
#CheggCloud
Transfers are Secret Shoppers
50% of transfers
will not identify themselves to colleges before applying
Sources: Building Your Transfer Outreach Action Plan,
Chegg, 2015 #CheggCloud
Dynamic geo-fence focuses media on the locations
that show the strongest performance.
Standard Geo-fence Chegg Geo-fence
Reach Students at Specific Locations
#CheggCloud
2-YEAR SCHOOL
CAMPUS CENTER
COLLEGE LIBRARY
Mobile media is
optimized to reach
students based on
their location history.
Create a Unique Student Profile
#CheggCloud
Mobile banners and interstitials drive to the brand’s mobile site or
a custom branded landing page. #CheggCloud
Custom landing page features dynamic
content aligned with the student’s location.
Driving
Directions
Dynamic
Maps
More Info
Click to
CallVideo
#CheggCloud
LocalNews&InfoMen&
Sports
EntertainmentWomenSocial
Sample Network
#CheggCloud
Recruit Students
On-the-Go with Chegg
•  Target high school students in
specific markets
•  Connect with students as they visit
your campus
•  Reach transfer students on 2-year
campuses
#CheggCloud
Capturing Interest
connect with students who are researching your school
and schools like yours at the height of their interest
#CheggCloud
Informative Social
Specialized
NEARLY
90%INDICATED
USING AT
LEAST ONE OF
THESE SITES #CheggCloud
Confidential Material – Chegg Inc. © 2005 - 2015. All Rights Reserved.
10%	
  
16%	
  
32%	
  
50%	
  
20%	
  
32%	
  
43%	
  
37%	
  
41%	
  
41%	
  
23%	
  
11%	
  
29%	
  
11%	
  
3%	
  
1%	
  
Most Useful Digital Tools for Research
75% indicate
very-extremely useful
Less than 1/3 indicate
very-extremely useful #CheggCloud
Qualified students with an active and
demonstrated interest in your school
Best-fit matches who are actively
searching and need to hear from you
Chegg has the largest opt-in database of students
actively researching schools
#CheggCloud
Confidential Material – Chegg Inc. © 2005 - 2015. All Rights Reserved.
Chegg
Cloud
Inquiries
•  Reach 8/10 college-bound students
actively researching schools across the
web on the most popular college search
sites.
•  Focus resources on students who have
actively “raised their hand” an expressed
an interest in you.
•  Respond to students at the height of their
interest, not when they have to take a
standardized test.
#CheggCloud
Cloud
Connect students
who have raised
their hand to be
contacted by your
institution.
18 sites & apps and growing!
#CheggCloud
#CheggCloud
Confidential Material – Chegg Inc. © 2005 - 2015. All Rights Reserved.
Chegg
Match+
•  Identify and reach students who have not
yet indicated an interest in you, but based
on their profile and schools they are
interested in should be.
•  Recruit students with “more than a test
score” and use real-time web behavior
and consideration sets.
#CheggCloud
What if we could
harness the behavioral
data from students as
they search for
schools to find the
perfect matches for
your school?
#CheggCloud
Chegg User
Behavior Data
Chegg Cloud
Data
Science of Match+
Sophisticated algorithms analyze
millions of data points submitted
by students and collected during
their visits to our network to
identify those that are the best fit
for your institution.
#CheggCloud
Academic
Performance
Grad
Year
Religion
Match+
fined tuned to meet
your admissibility
criteria
Gender
Behavioral
Interest in
Similar
Schools
#CheggCloud
Remind and Re-Engage
reach students minutes after they express interest
in your school
#CheggCloud
Confidential Material – Chegg Inc. © 2005 - 2015. All Rights Reserved.
Retargeting •  Reach students minutes after they
have expressed interest in your
school.
•  Reinforce your brand across the web,
focusing impressions only on students
with an interest in you.
•  Create clear calls to action to engage,
inform, and remind your prospective
students.
#CheggCloud
introducing a new way to
reach students minutes
after they begin the
admissions process.
Retargeting
#CheggCloud
#CheggCloud
#CheggCloud
The Undecided Student
#CheggCloud
#CheggCloud
#CheggCloud
#CheggCloud
#CheggCloud
#CheggCloud
#CheggCloud
Build Your Brand with Location-Based Ads
Capture Student Interest across the Chegg Cloud
Remind and Engage through Interest-Based Retargeting
Achieving Your Goals
#CheggCloud
Save
Time
Save
Money
Recruit
Smarter
#CheggCloud

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Big Data in Admissions

  • 1. 1 Big  Data  in  Admissions:     Leveraging  the  Cloud  to  Find  and  Engage  Prospects     #CheggCloud  
  • 2. Confidential Material – Chegg Inc. © 2005 - 2015. All Rights Reserved. 75% of U.S. College Bound High School Students 50% of U.S. College Students 15M+ Students* reached 52/48 % Female/Male 700,000+ Social media followers *U.S. College Bound High School & College Students Source: Data as of December 2014. Other sources include Google Analytics, Facebook, Twitter and Instagram Chegg Reaches 9M Monthly visits 71% 18-24 10 minutes Average time on site Chegg by the Numbers #CheggCloud
  • 3. connects with students from high school through college Scholarship Matching College Counseling Career Discovery Internship & Job Matching Rent or buy [e]textbooks Transfer & Grad School Matching College Matching Flashcards & Test Prep HIGH SCHOOL COLLEGE POST COLLEGE Tutoring Study Tools & Tutoring #CheggCloud
  • 4. Today’s students were born when Google began and in grade school when Facebook took off. #CheggCloud
  • 5. They have unlimited information at their fingertips. #CheggCloud
  • 8. 62% expect a response from admissions within 24 hours would like to receive communications tailored specifically to them91% Source: Chegg Social Admissions Report. 2015 #CheggCloud
  • 10. Build Your Brand in Creative Ways Capture Student Interest at the Source Remind, Reinforce, and Re-Engage Reaching “Generation Y&Z” #CheggCloud
  • 12. Building Your Brand in Creative Ways Introducing a New Way to Reach Students On-the-Go #CheggCloud
  • 13. Students are always in motion. Your targeting should be too… Recruit students through location-based mobile targeting that focuses on real-time activity and the highest engaged areas. #CheggCloud
  • 14. 91% of consumers have their phones within arms reach 24 hours a day The average user checks their phone 150 TIMES / DAY Sources: Study by app Locket, 2014. Under the Cover with College Students. Chegg, 2015. 93% of students own a smartphone #CheggCloud
  • 15. Transfers are Secret Shoppers 50% of transfers will not identify themselves to colleges before applying Sources: Building Your Transfer Outreach Action Plan, Chegg, 2015 #CheggCloud
  • 16. Dynamic geo-fence focuses media on the locations that show the strongest performance. Standard Geo-fence Chegg Geo-fence Reach Students at Specific Locations #CheggCloud
  • 17. 2-YEAR SCHOOL CAMPUS CENTER COLLEGE LIBRARY Mobile media is optimized to reach students based on their location history. Create a Unique Student Profile #CheggCloud
  • 18. Mobile banners and interstitials drive to the brand’s mobile site or a custom branded landing page. #CheggCloud
  • 19. Custom landing page features dynamic content aligned with the student’s location. Driving Directions Dynamic Maps More Info Click to CallVideo #CheggCloud
  • 21. Recruit Students On-the-Go with Chegg •  Target high school students in specific markets •  Connect with students as they visit your campus •  Reach transfer students on 2-year campuses #CheggCloud
  • 22. Capturing Interest connect with students who are researching your school and schools like yours at the height of their interest #CheggCloud
  • 24. Confidential Material – Chegg Inc. © 2005 - 2015. All Rights Reserved. 10%   16%   32%   50%   20%   32%   43%   37%   41%   41%   23%   11%   29%   11%   3%   1%   Most Useful Digital Tools for Research 75% indicate very-extremely useful Less than 1/3 indicate very-extremely useful #CheggCloud
  • 25. Qualified students with an active and demonstrated interest in your school Best-fit matches who are actively searching and need to hear from you Chegg has the largest opt-in database of students actively researching schools #CheggCloud
  • 26. Confidential Material – Chegg Inc. © 2005 - 2015. All Rights Reserved. Chegg Cloud Inquiries •  Reach 8/10 college-bound students actively researching schools across the web on the most popular college search sites. •  Focus resources on students who have actively “raised their hand” an expressed an interest in you. •  Respond to students at the height of their interest, not when they have to take a standardized test. #CheggCloud
  • 27. Cloud Connect students who have raised their hand to be contacted by your institution. 18 sites & apps and growing! #CheggCloud
  • 29. Confidential Material – Chegg Inc. © 2005 - 2015. All Rights Reserved. Chegg Match+ •  Identify and reach students who have not yet indicated an interest in you, but based on their profile and schools they are interested in should be. •  Recruit students with “more than a test score” and use real-time web behavior and consideration sets. #CheggCloud
  • 30. What if we could harness the behavioral data from students as they search for schools to find the perfect matches for your school? #CheggCloud
  • 31. Chegg User Behavior Data Chegg Cloud Data Science of Match+ Sophisticated algorithms analyze millions of data points submitted by students and collected during their visits to our network to identify those that are the best fit for your institution. #CheggCloud
  • 32. Academic Performance Grad Year Religion Match+ fined tuned to meet your admissibility criteria Gender Behavioral Interest in Similar Schools #CheggCloud
  • 33. Remind and Re-Engage reach students minutes after they express interest in your school #CheggCloud
  • 34. Confidential Material – Chegg Inc. © 2005 - 2015. All Rights Reserved. Retargeting •  Reach students minutes after they have expressed interest in your school. •  Reinforce your brand across the web, focusing impressions only on students with an interest in you. •  Create clear calls to action to engage, inform, and remind your prospective students. #CheggCloud
  • 35. introducing a new way to reach students minutes after they begin the admissions process. Retargeting #CheggCloud
  • 45. Build Your Brand with Location-Based Ads Capture Student Interest across the Chegg Cloud Remind and Engage through Interest-Based Retargeting Achieving Your Goals #CheggCloud