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2 3
The “Big Three” Completion Plan
Three strategies to increase the
number of students graduating
with degrees & certificates:
See Page 14
See Page 16
Boost College
Completion Rates
Close
Achievement
Gaps
Attract &
Graduate More
Students from
Underserved
Populations
Vandana Singh, assistant professor
of physics at Framingham State
University, is changing the culture of
her classroom along with the way her
students absorb content.
The shift away from a
“teacher-knows-all”classroom
environment to, as she puts
it,“a culture where students aren’t
afraid to speak up”is one approach
Singh and FSU colleagues have taken to
redesign STEM gateway courses—first-
level courses for those majors—at the
university. The STEM Gateway Redesign,
funded with a Vision Project Perfor-
mance Incentive Fund grant, works to
develop student interest, access and
achievement—ultimately improving
STEM student outcomes and increasing
the attractiveness of those majors.
Singh asks students to examine why
people make mistakes and how they
can be eliminated, especially in medi-
cine and engineering, assigning extra
reading of books like Atul Gawande’s
The Checklist Manifesto. And in order to
promote deep learning—true mastery
of the material versus surface learning
for a passing grade—Singh insists on
The Science of
Better Learning
Vandana Singh.Photocourtesyof
FraminghamStateUniversity.
$$VP-PIF
Funded
DEGREES OF URGENCY  2014 Vision Project Annual Report12
1Boost College Completion Rates
Moving Forward
„„ One-third of public campuses are now meeting
Vision Project graduation rate goals. It’s time
to implement their winning strategies across the
entire system.
„„ We need to intensify efforts to graduate more stu-
dents in STEM degree and certificate programs.
Currently, only 27 percent of MA public university
graduates receive bachelor’s degrees in STEM and
Health Care-related fields3
.
„„ Eight public campuses are collaborating on
Complete College America’s Guided Pathways
for Success (GPS) initiative, with all 15 community
colleges lined up to adopt this national model
which is producing dramatic improvements in
completion rates.
„„ Nine state universities have agreed to scale up a plan
developed by Massachusetts College of Liberal
Arts (MCLA) to improve student retention and
college completion rates in STEM disciplines.
„„ A new BHE policy based on impressive national re-
search is allowing campuses to conduct pilot studies
using high school GPA in lieu of placement exams as
a measure of student readiness for college-level math,
an effort to reduce the number of students assigned
to developmental (remedial) coursework. They are
also creating new academic“pathways”for math in-
struction that align more closely with different areas
of study. (See page 25 for more.) 
Where We Stand Today
„„ While 70 percent of high school
graduates who attend college
in state choose to“Go Public”at
a community college, state
university or UMass campus1
,
not enough of them finish
their studies and earn college
degrees or certificates—
exacerbating the degree shortfall
facing the Commonwealth.
„„ Too many students—62
percent—still arrive at our
community colleges unprepared
for college-level work and must
take non-credit developmental
(remedial) courses, which slows
and often derails their progress
to commencement2
. (See
page 38 for more specific data.)
„„ On the positive front, the
number of STEM and Health
Care-related bachelor’s degrees
earned by students at MA
public universities increased by
61 percent from 2007 to 2013,
double the overall rate of growth
in bachelor’s degrees awarded
during that same period3
.
problem sets done by hand, demon-
strating each algebraic step with clear
diagrams. If students get the right
answer but their work fails to show logi-
cal progression to that answer, they still
earn a zero.
To help students achieve the needed
level of mastery, Singh has increased
her availability for extra help, at times
doubling typical office hours. And she
emphasizes application of the mate-
rial to everyday life, asking students to
share examples of physics in the world
around them.
Her attempt at these changes, Singh
says, was at first“an interesting failure”—
as science sometimes is.“Many students
thought at first that they shouldn’t have
to work so hard for a course that wasn’t
necessarily part of their major,”she says.
But by the end of the redesigned cours-
es, students did better than expected—
exam pass rates improved from 56
to 78 percent—and surveys reflected
increased interest in physics and STEM
majors. According to FSU administrators,
the number of students requiring reme-
diation in math has also been cut in half
through work with partner high schools,
another aspect of the STEM Gateway
Redesign Project.
For Singh, the most important change
has been in showing students how they
can be better learners.“Right from grade
school, our education system encour-
ages students to simply and blindly plug
numbers in a formula and churn out an
answer,”she says.“They couldn’t do that
in my class—they had to find new ways
of thinking.”
Especially at Community Colleges
& in STEM Fields
13The "Big Three" Completion Plan
2
Obtainedadegreeor
certificatewithin6years
Persistedtosecondyearbutdidnot
obtainadegreeorcert.within6years
Enrolledimmediatelyincollege
butdidnotpersisttosecondyear
Graduatedhighschoolbutdidnot
enrollimmediatelyincollege
Didnotgraduatehigh
schoolwithin5years
Low-Income Male Latino Students
Low-Income Male African-American Students
Low-Income Male Students
All Students 17% 30% 8% 12% 33%
36% 37% 8% 9% 10%
38% 34% 8% 11% 9%
45% 35% 7% 7% 6%
Massachusetts’ Educational Pipeline
From 9th Grade through College completion
All Students vs. Low-Income Males
Close Achievement Gaps
Where We Stand Today
„„ The gap between the college participation rates of African-American
and White young adults has narrowed from 18 to 6 percentage points
in five years4
.
„„ At some public colleges and universities achievement gaps between
White and Latino/a students are starting to close, but those
between White and African-American students remain largely
entrenched. (See pages 46–49 for the latest data.)
Moving Forward
„„ STEM Starter Academies at Massachusetts community colleges are
stimulating student interest in STEM, with particular benefit to low-
income and minority students. (See page 28 for more on the impact of
the Academies’inaugural year.)
„„ DHE will continue to advocate for expanded funding for the Common-
wealth Dual Enrollment Partnership, which gives underrepresented
students a chance, while still in high school, to take college courses for
free or at reduced cost. Dual enrollment is a proven strategy for increas-
ing college attendance and success.
„„ The Department of Higher Education, in partnership with the Depart-
ments of Early Education & Care and Elementary & Secondary Education,
is launching The Massachusetts Consortium for Male Student Success to
develop and implement local, regional, and systemic strategies to sup-
port low-income males and males of color. Six campuses have already
launched initiatives to increase support for this population of students. 
Massasoit Board
ChairTackles
Gaps
at Alma Mater
Helping Fellow
Students Finish
 from page 13
Pamerson Ifill.Photocourtesyof
MassasoitCommunityCollege.
Manny Monteiro.Photocourtesy
ofUMassBoston.
DEGREES OF URGENCY  2014 Vision Project Annual Report14
At his first commencement as a member
of the Board of Trustees at Massasoit
Community College, Pamerson Ifill felt
uneasy as the graduates’names were
read. While he noticed plenty of diver-
sity, most names reflected an interna-
tional student population, with fewer
African-American students.
Indeed, come graduation day, U.S.-born
male students of color, along with low-
income White male students, are under-
represented at Massasoit. Ifill, a Massa-
soit graduate originally from Barbados,
felt compelled to address the shortfall,
and provide the same opportunities he
had as a student in the 1980s.“Massasoit
has been integral to my life—it gave me
a foundation,”says Ifill, now board chair.
“We need to fix this issue to help more
students succeed.”
Ifill’s epiphany, encouraged by the
broader Vision Project graduation
What do conversations about masculin-
ity, fatherhood and the role of women
in young men’s lives have to do with
graduation from college? To Manny
Monteiro, a senior at UMass Boston, of-
fering young men an outlet to deal with
those issues, and more, is half the battle
when it comes to helping them make it
to college graduation day.
Monteiro, a Boston native majoring in
Africana studies, co-founded a young
men’s forum called AMEND (Ambitious
Men Engaged in Necessary Dialogue)
on UMass Boston’s campus. The fo-
rum evolved through the university’s
partnership with Success Boston, an
initiative supported by the Boston
Foundation aimed at increasing college
completion and workforce readiness
among Boston Public School students.
Success Boston has helped current
students achieve an 85 percent persis-
tence rate, as measured by year-to-year
goals, has inspired the creation of a
new Minority Male Mentorship Program
at Massasoit. The groundwork for the
program, which will augment existing
support programs at the college, will
be built this academic year. Its goal is to
increase graduation and transfer by five
percent among male students of color
and low-income White male students in
its first full year of implementation.
“Many of these students come from
backgrounds in which day-to-day
existence is a struggle. They think they
can’t do college work,”says Ifill, who is
also regional supervisor of probation
services for the Massachusetts Trial
Court system.“This is about offering
enough support so they can.”
In addition to better linking under-
served male students with existing
resources at the college, the new
program will develop an“early alert”
retention. Monteiro co-founded AMEND
in 2012 to augment Success Boston’s
academic-focused programs.
“Academic preparation for college is one
thing, but a lot of male students who
drop out are overwhelmed by other
aspects of their lives,”says Monteiro.
“This is about showing them there are
people who’ve worked through those
challenges and graduated.”
AMEND, which is open to any male
UMass Boston student, was launched
with three primary goals in mind: to
build a brotherhood by sharing com-
mon struggles; to give back to the com-
munities its students come from; and,
ultimately, to help members complete
their college degree. The group hosts
an average of 13–14 meetings per year,
encouraging dialogue on a range of so-
cial, emotional, personal and economic
topics aimed at helping its 45 members
think about pressing issues in new ways.
“When you provide young men with a
group experiencing similar challenges,
they can share strategies they use to
navigate them,”says Liliana Mickle,
UMass’special assistant to the provost,
academic support services and un-
dergraduate studies, who serves as a
campus liaison for Success Boston.“That
has an impact on graduation. They say,
‘I’ll register next semester.’”
Monteiro says that talking through
issues is often all it takes to refocus a
floundering student on the ultimate
goal: graduation day.
“The biggest reason people drop out of
school is the perception they may not
belong there; they can’t see themselves
as graduates,”Monteiro says.“Personally,
if Success Boston and AMEND hadn’t
shown me my own options, I would
have dropped out.”
process to identify struggling students
and engage them with extra mentoring.
The program will emphasize the impor-
tance of supporting students in their
first year to reduce their risk of dropping
out, and help them use remedial courses
as an opportunity to reach where they
need to be. Working with the Mass
Mentoring Partnership, Massasoit will
identify and train volunteers to establish
a network of mentors for male students.
The college is hiring two full-time
employees to run this new initiative, a
demonstration of Massasoit’s commit-
ment to the program and its underlying
Vision Project goals.
“Closing the achievement gap is some-
thing we’re taking seriously,”says
Massasoit President Charles Wall. “This
program will help us broaden our reach
and show young men that this is a place
where they can find opportunity.”
At left: Cohort: Massachusetts public high school students who were first-time 9th graders in 2002–03 academic year and/or who graduated high school in 2006.
Source: Massachusetts Department of Elementary & Secondary Education, End-of-Year SIMS and Edwin Analytics (National Student Clearinghouse Data).
15The "Big Three" Completion Plan
3
Attract & Graduate More Students
from Underserved Populations
Where We Stand Today
„„ Adult students: Seventeen percent of all
Massachusetts residents aged 25–65 have some
college credits but no degree4
. Most of these
individuals are not currently enrolled in college.
Many other adults aspire to jobs that require a
college degree or certificate but are not yet ready
for college-level work. Once enrolled or re-enrolled,
adult students persist in their studies and earn
degrees at lower rates than younger students,
most likely due to competing family and job-
related pressures3
.
„„ Military veterans: While the overall student vet
population is soaring, the share of this population
attending Massachusetts public colleges and
universities declined 5 percent in the past two years5
.
„„ High school graduates heading to out-of-state
colleges: Thirty-three percent of college-going Mas-
sachusetts high school graduates choose to enroll
out of state1
. Massachusetts ranks 29th in the U.S. in
its retention of high school graduates, which trans-
lates into an annual loss of 20,000 potential students6
.
If that trend were reversed, it would more than com-
pensate for the projected decline in the high school
population—and ease the state’s looming shortage
of graduates.
Greenfield Community College student
Michael Lewis was on top of the world
in the spring of 2013. A non-traditional
student in his early 50s, Lewis was get-
ting married and about to graduate
from college. GCC had chosen him to
be student speaker at commencement;
family members were traveling from
out of state to help him celebrate. After
bouts of homelessness, financial stress
and PTSD, the U.S. Marine Corps veteran
thought he’d conquered all.
Instead, Lewis was told he’d failed a
math class and couldn’t graduate.
“It was humbling to fall short,”he reflects.
“I had to start all over.”
What made the difference for
Lewis was GCC’s Math Studio,
a pleasant, light-filled space
lined with couches and computers,
staffed daily by math faculty and peer
tutors. The relaxed environment helped
ease Lewis’math anxieties.
“The Math Studio is precious,”he says.
“It’s a hang-out spot. A lot of times I’d be
in there and a student who was more
advanced would help me.”
Three-quarters of all GCC students who
take math have visited the Math Studio
at least once. The two-year developmen-
tal math success rate for 2013 was 40
percent, double the state average. The
college attributes that success in part to
the“community of learners”developed
in the Math Studio.
Lewis not only passed his math course,
he earned an A. GCC invited him to
speak at the 2014 commencement—
and this time, Lewis had a lot to say.
Salute to StudentVeterans
 from page 14
Michael Lewis.Photocourtesy
ofGreenfieldCommunityCollege.
$$VP-PIF
Funded
DEGREES OF URGENCY  2014 Vision Project Annual Report16
Moving Forward
„„ We need to focus on the needs of two specific and important popula-
tions of adult students: those who have earned some college credit
but remain short of obtaining an actual degree, and those who lack
the basic literacy and numeracy skills to succeed at a community
college. (See page 21 for more on initiatives to promote the success
of adult students.)
„„ Although the Veterans Administration eliminated funding used to
promote Post-9/11 GI Bill benefits, we must step up our outreach to
the veterans’community by building greater awareness of public col-
lege and university degree and certificate programs, especially those
offered online. We must also engage veterans at military base educa-
tion offices, demobilization events and through local Veterans Service
Officers and the Massachusetts Department ofVeterans Services.
„„ We must implement new enrollment and outreach strategies to en-
courage prospective students to remain in state, including expansion
of dual enrollment and early college programs, financial aid and schol-
arship incentives. Meanwhile, DHE’s“Go Public!”campaign continues
to promote awareness of public higher education reaches thousands
of potential students at high school events each year.
After learning that many community
college students struggle to stay in
school for one reason or another, Marine
Corps veteran and MountWachusett
Community College student Bryan
Sanderson crafted a success plan for
himself. He then made it his mission to
establish MWCC’s Students Serving
Our Students office (Students SOS) to
help others stay on track.
“In the military, you’re always looking out
for the person next to you,”says Sander-
son, who served in the 1990–1991 Gulf
War.“You’re always taught to have your
battle buddy. You had to trust the guy
next to you to look out for you, and you
had to look out for him. And that’s what
we do in the SOS office. Students come
to us with an issue or several issues.
We’re not counselors, but we put on a
counselor hat because we want to help
them figure out the root problem that is
keeping them from being successful.”
During its first semester, nearly 450
students tapped into the SOS office’s
resources and support. Student
mentors in the office provide peers
with information, referrals, and
hands-on assistance with life issues
that are posing barriers to their
academic success, such as childcare,
transportation issues, financial
assistance, food assistance, housing
and heating oil assistance, as well
as guidance for on-campus tutoring
and other support services. In the
first three semesters of the program,
students who sought assistance
were retained (or completed their
degrees) at a rate of 88 percent.
Bryan made the President’s List and
Dean’s List for his academic achieve-
ments at the Mount and transferred
this fall to Clark University.
“THE ‘BIG THREE’
COMPLETION PLAN” SOURCES
1
U.S. Department of Education (IPEDS), Fall
2012. Calculations by Massachusetts Depart-
ment of Higher Education (MDHE).
2
MDHE, Fall 2013.
3
MDHE.
4
U.S. Census Bureau, American Community
Survey, 2010–2012. IPUMS-USA, University
of Minnesota, www.ipums.org.
5
Veterans Administration RCS report, April
2012
6
U.S. Department of Education, National
Center for Educational Statistics, Common
Core of Data.
Bryan Sanderson.Photocourtesy
ofMountWachusettCommunityCollege.
17The "Big Three" Completion Plan
The "Big Three" Completion Plan

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The "Big Three" Completion Plan

  • 1. 1 2 3 The “Big Three” Completion Plan Three strategies to increase the number of students graduating with degrees & certificates: See Page 14 See Page 16 Boost College Completion Rates Close Achievement Gaps Attract & Graduate More Students from Underserved Populations Vandana Singh, assistant professor of physics at Framingham State University, is changing the culture of her classroom along with the way her students absorb content. The shift away from a “teacher-knows-all”classroom environment to, as she puts it,“a culture where students aren’t afraid to speak up”is one approach Singh and FSU colleagues have taken to redesign STEM gateway courses—first- level courses for those majors—at the university. The STEM Gateway Redesign, funded with a Vision Project Perfor- mance Incentive Fund grant, works to develop student interest, access and achievement—ultimately improving STEM student outcomes and increasing the attractiveness of those majors. Singh asks students to examine why people make mistakes and how they can be eliminated, especially in medi- cine and engineering, assigning extra reading of books like Atul Gawande’s The Checklist Manifesto. And in order to promote deep learning—true mastery of the material versus surface learning for a passing grade—Singh insists on The Science of Better Learning Vandana Singh.Photocourtesyof FraminghamStateUniversity. $$VP-PIF Funded DEGREES OF URGENCY  2014 Vision Project Annual Report12
  • 2. 1Boost College Completion Rates Moving Forward „„ One-third of public campuses are now meeting Vision Project graduation rate goals. It’s time to implement their winning strategies across the entire system. „„ We need to intensify efforts to graduate more stu- dents in STEM degree and certificate programs. Currently, only 27 percent of MA public university graduates receive bachelor’s degrees in STEM and Health Care-related fields3 . „„ Eight public campuses are collaborating on Complete College America’s Guided Pathways for Success (GPS) initiative, with all 15 community colleges lined up to adopt this national model which is producing dramatic improvements in completion rates. „„ Nine state universities have agreed to scale up a plan developed by Massachusetts College of Liberal Arts (MCLA) to improve student retention and college completion rates in STEM disciplines. „„ A new BHE policy based on impressive national re- search is allowing campuses to conduct pilot studies using high school GPA in lieu of placement exams as a measure of student readiness for college-level math, an effort to reduce the number of students assigned to developmental (remedial) coursework. They are also creating new academic“pathways”for math in- struction that align more closely with different areas of study. (See page 25 for more.)  Where We Stand Today „„ While 70 percent of high school graduates who attend college in state choose to“Go Public”at a community college, state university or UMass campus1 , not enough of them finish their studies and earn college degrees or certificates— exacerbating the degree shortfall facing the Commonwealth. „„ Too many students—62 percent—still arrive at our community colleges unprepared for college-level work and must take non-credit developmental (remedial) courses, which slows and often derails their progress to commencement2 . (See page 38 for more specific data.) „„ On the positive front, the number of STEM and Health Care-related bachelor’s degrees earned by students at MA public universities increased by 61 percent from 2007 to 2013, double the overall rate of growth in bachelor’s degrees awarded during that same period3 . problem sets done by hand, demon- strating each algebraic step with clear diagrams. If students get the right answer but their work fails to show logi- cal progression to that answer, they still earn a zero. To help students achieve the needed level of mastery, Singh has increased her availability for extra help, at times doubling typical office hours. And she emphasizes application of the mate- rial to everyday life, asking students to share examples of physics in the world around them. Her attempt at these changes, Singh says, was at first“an interesting failure”— as science sometimes is.“Many students thought at first that they shouldn’t have to work so hard for a course that wasn’t necessarily part of their major,”she says. But by the end of the redesigned cours- es, students did better than expected— exam pass rates improved from 56 to 78 percent—and surveys reflected increased interest in physics and STEM majors. According to FSU administrators, the number of students requiring reme- diation in math has also been cut in half through work with partner high schools, another aspect of the STEM Gateway Redesign Project. For Singh, the most important change has been in showing students how they can be better learners.“Right from grade school, our education system encour- ages students to simply and blindly plug numbers in a formula and churn out an answer,”she says.“They couldn’t do that in my class—they had to find new ways of thinking.” Especially at Community Colleges & in STEM Fields 13The "Big Three" Completion Plan
  • 3. 2 Obtainedadegreeor certificatewithin6years Persistedtosecondyearbutdidnot obtainadegreeorcert.within6years Enrolledimmediatelyincollege butdidnotpersisttosecondyear Graduatedhighschoolbutdidnot enrollimmediatelyincollege Didnotgraduatehigh schoolwithin5years Low-Income Male Latino Students Low-Income Male African-American Students Low-Income Male Students All Students 17% 30% 8% 12% 33% 36% 37% 8% 9% 10% 38% 34% 8% 11% 9% 45% 35% 7% 7% 6% Massachusetts’ Educational Pipeline From 9th Grade through College completion All Students vs. Low-Income Males Close Achievement Gaps Where We Stand Today „„ The gap between the college participation rates of African-American and White young adults has narrowed from 18 to 6 percentage points in five years4 . „„ At some public colleges and universities achievement gaps between White and Latino/a students are starting to close, but those between White and African-American students remain largely entrenched. (See pages 46–49 for the latest data.) Moving Forward „„ STEM Starter Academies at Massachusetts community colleges are stimulating student interest in STEM, with particular benefit to low- income and minority students. (See page 28 for more on the impact of the Academies’inaugural year.) „„ DHE will continue to advocate for expanded funding for the Common- wealth Dual Enrollment Partnership, which gives underrepresented students a chance, while still in high school, to take college courses for free or at reduced cost. Dual enrollment is a proven strategy for increas- ing college attendance and success. „„ The Department of Higher Education, in partnership with the Depart- ments of Early Education & Care and Elementary & Secondary Education, is launching The Massachusetts Consortium for Male Student Success to develop and implement local, regional, and systemic strategies to sup- port low-income males and males of color. Six campuses have already launched initiatives to increase support for this population of students.  Massasoit Board ChairTackles Gaps at Alma Mater Helping Fellow Students Finish  from page 13 Pamerson Ifill.Photocourtesyof MassasoitCommunityCollege. Manny Monteiro.Photocourtesy ofUMassBoston. DEGREES OF URGENCY  2014 Vision Project Annual Report14
  • 4. At his first commencement as a member of the Board of Trustees at Massasoit Community College, Pamerson Ifill felt uneasy as the graduates’names were read. While he noticed plenty of diver- sity, most names reflected an interna- tional student population, with fewer African-American students. Indeed, come graduation day, U.S.-born male students of color, along with low- income White male students, are under- represented at Massasoit. Ifill, a Massa- soit graduate originally from Barbados, felt compelled to address the shortfall, and provide the same opportunities he had as a student in the 1980s.“Massasoit has been integral to my life—it gave me a foundation,”says Ifill, now board chair. “We need to fix this issue to help more students succeed.” Ifill’s epiphany, encouraged by the broader Vision Project graduation What do conversations about masculin- ity, fatherhood and the role of women in young men’s lives have to do with graduation from college? To Manny Monteiro, a senior at UMass Boston, of- fering young men an outlet to deal with those issues, and more, is half the battle when it comes to helping them make it to college graduation day. Monteiro, a Boston native majoring in Africana studies, co-founded a young men’s forum called AMEND (Ambitious Men Engaged in Necessary Dialogue) on UMass Boston’s campus. The fo- rum evolved through the university’s partnership with Success Boston, an initiative supported by the Boston Foundation aimed at increasing college completion and workforce readiness among Boston Public School students. Success Boston has helped current students achieve an 85 percent persis- tence rate, as measured by year-to-year goals, has inspired the creation of a new Minority Male Mentorship Program at Massasoit. The groundwork for the program, which will augment existing support programs at the college, will be built this academic year. Its goal is to increase graduation and transfer by five percent among male students of color and low-income White male students in its first full year of implementation. “Many of these students come from backgrounds in which day-to-day existence is a struggle. They think they can’t do college work,”says Ifill, who is also regional supervisor of probation services for the Massachusetts Trial Court system.“This is about offering enough support so they can.” In addition to better linking under- served male students with existing resources at the college, the new program will develop an“early alert” retention. Monteiro co-founded AMEND in 2012 to augment Success Boston’s academic-focused programs. “Academic preparation for college is one thing, but a lot of male students who drop out are overwhelmed by other aspects of their lives,”says Monteiro. “This is about showing them there are people who’ve worked through those challenges and graduated.” AMEND, which is open to any male UMass Boston student, was launched with three primary goals in mind: to build a brotherhood by sharing com- mon struggles; to give back to the com- munities its students come from; and, ultimately, to help members complete their college degree. The group hosts an average of 13–14 meetings per year, encouraging dialogue on a range of so- cial, emotional, personal and economic topics aimed at helping its 45 members think about pressing issues in new ways. “When you provide young men with a group experiencing similar challenges, they can share strategies they use to navigate them,”says Liliana Mickle, UMass’special assistant to the provost, academic support services and un- dergraduate studies, who serves as a campus liaison for Success Boston.“That has an impact on graduation. They say, ‘I’ll register next semester.’” Monteiro says that talking through issues is often all it takes to refocus a floundering student on the ultimate goal: graduation day. “The biggest reason people drop out of school is the perception they may not belong there; they can’t see themselves as graduates,”Monteiro says.“Personally, if Success Boston and AMEND hadn’t shown me my own options, I would have dropped out.” process to identify struggling students and engage them with extra mentoring. The program will emphasize the impor- tance of supporting students in their first year to reduce their risk of dropping out, and help them use remedial courses as an opportunity to reach where they need to be. Working with the Mass Mentoring Partnership, Massasoit will identify and train volunteers to establish a network of mentors for male students. The college is hiring two full-time employees to run this new initiative, a demonstration of Massasoit’s commit- ment to the program and its underlying Vision Project goals. “Closing the achievement gap is some- thing we’re taking seriously,”says Massasoit President Charles Wall. “This program will help us broaden our reach and show young men that this is a place where they can find opportunity.” At left: Cohort: Massachusetts public high school students who were first-time 9th graders in 2002–03 academic year and/or who graduated high school in 2006. Source: Massachusetts Department of Elementary & Secondary Education, End-of-Year SIMS and Edwin Analytics (National Student Clearinghouse Data). 15The "Big Three" Completion Plan
  • 5. 3 Attract & Graduate More Students from Underserved Populations Where We Stand Today „„ Adult students: Seventeen percent of all Massachusetts residents aged 25–65 have some college credits but no degree4 . Most of these individuals are not currently enrolled in college. Many other adults aspire to jobs that require a college degree or certificate but are not yet ready for college-level work. Once enrolled or re-enrolled, adult students persist in their studies and earn degrees at lower rates than younger students, most likely due to competing family and job- related pressures3 . „„ Military veterans: While the overall student vet population is soaring, the share of this population attending Massachusetts public colleges and universities declined 5 percent in the past two years5 . „„ High school graduates heading to out-of-state colleges: Thirty-three percent of college-going Mas- sachusetts high school graduates choose to enroll out of state1 . Massachusetts ranks 29th in the U.S. in its retention of high school graduates, which trans- lates into an annual loss of 20,000 potential students6 . If that trend were reversed, it would more than com- pensate for the projected decline in the high school population—and ease the state’s looming shortage of graduates. Greenfield Community College student Michael Lewis was on top of the world in the spring of 2013. A non-traditional student in his early 50s, Lewis was get- ting married and about to graduate from college. GCC had chosen him to be student speaker at commencement; family members were traveling from out of state to help him celebrate. After bouts of homelessness, financial stress and PTSD, the U.S. Marine Corps veteran thought he’d conquered all. Instead, Lewis was told he’d failed a math class and couldn’t graduate. “It was humbling to fall short,”he reflects. “I had to start all over.” What made the difference for Lewis was GCC’s Math Studio, a pleasant, light-filled space lined with couches and computers, staffed daily by math faculty and peer tutors. The relaxed environment helped ease Lewis’math anxieties. “The Math Studio is precious,”he says. “It’s a hang-out spot. A lot of times I’d be in there and a student who was more advanced would help me.” Three-quarters of all GCC students who take math have visited the Math Studio at least once. The two-year developmen- tal math success rate for 2013 was 40 percent, double the state average. The college attributes that success in part to the“community of learners”developed in the Math Studio. Lewis not only passed his math course, he earned an A. GCC invited him to speak at the 2014 commencement— and this time, Lewis had a lot to say. Salute to StudentVeterans  from page 14 Michael Lewis.Photocourtesy ofGreenfieldCommunityCollege. $$VP-PIF Funded DEGREES OF URGENCY  2014 Vision Project Annual Report16
  • 6. Moving Forward „„ We need to focus on the needs of two specific and important popula- tions of adult students: those who have earned some college credit but remain short of obtaining an actual degree, and those who lack the basic literacy and numeracy skills to succeed at a community college. (See page 21 for more on initiatives to promote the success of adult students.) „„ Although the Veterans Administration eliminated funding used to promote Post-9/11 GI Bill benefits, we must step up our outreach to the veterans’community by building greater awareness of public col- lege and university degree and certificate programs, especially those offered online. We must also engage veterans at military base educa- tion offices, demobilization events and through local Veterans Service Officers and the Massachusetts Department ofVeterans Services. „„ We must implement new enrollment and outreach strategies to en- courage prospective students to remain in state, including expansion of dual enrollment and early college programs, financial aid and schol- arship incentives. Meanwhile, DHE’s“Go Public!”campaign continues to promote awareness of public higher education reaches thousands of potential students at high school events each year. After learning that many community college students struggle to stay in school for one reason or another, Marine Corps veteran and MountWachusett Community College student Bryan Sanderson crafted a success plan for himself. He then made it his mission to establish MWCC’s Students Serving Our Students office (Students SOS) to help others stay on track. “In the military, you’re always looking out for the person next to you,”says Sander- son, who served in the 1990–1991 Gulf War.“You’re always taught to have your battle buddy. You had to trust the guy next to you to look out for you, and you had to look out for him. And that’s what we do in the SOS office. Students come to us with an issue or several issues. We’re not counselors, but we put on a counselor hat because we want to help them figure out the root problem that is keeping them from being successful.” During its first semester, nearly 450 students tapped into the SOS office’s resources and support. Student mentors in the office provide peers with information, referrals, and hands-on assistance with life issues that are posing barriers to their academic success, such as childcare, transportation issues, financial assistance, food assistance, housing and heating oil assistance, as well as guidance for on-campus tutoring and other support services. In the first three semesters of the program, students who sought assistance were retained (or completed their degrees) at a rate of 88 percent. Bryan made the President’s List and Dean’s List for his academic achieve- ments at the Mount and transferred this fall to Clark University. “THE ‘BIG THREE’ COMPLETION PLAN” SOURCES 1 U.S. Department of Education (IPEDS), Fall 2012. Calculations by Massachusetts Depart- ment of Higher Education (MDHE). 2 MDHE, Fall 2013. 3 MDHE. 4 U.S. Census Bureau, American Community Survey, 2010–2012. IPUMS-USA, University of Minnesota, www.ipums.org. 5 Veterans Administration RCS report, April 2012 6 U.S. Department of Education, National Center for Educational Statistics, Common Core of Data. Bryan Sanderson.Photocourtesy ofMountWachusettCommunityCollege. 17The "Big Three" Completion Plan