BLE 1213 PSM (SESSION 6).ppt- Session 6 - Tools and Techniques for PSM
- 1. BLE 1213
- 3. INDUSTRY INSURANCE SAFEGUARDS FOR LIFE & PROPERTIES
- 4. Introduction In a world characterized by unpredictability and constant change, the importance of insurance in mitigating risks arising from both natural and man- made threats cannot be overstated. Insurance serves as a crucial safety net for individuals, businesses, and communities, offering financial protection and stability when confronted with the unexpected. This safeguarding mechanism becomes particularly vital in the face of diverse perils, ranging from natural disasters such as earthquakes, floods, and hurricanes to human-induced threats like theft, accidents, and liability issues.
- 5. Moreover, the modern landscape is rife with man- made risks, including accidents, theft, and liability issues. As societies become more interconnected, the potential for accidents and the subsequent financial ramifications increase. Insurance steps in as a pivotal tool for risk management, offering coverage for medical expenses, property loss, and legal liabilities that may arise due to unforeseen circumstances. This not only safeguards the financial well-being of individuals but also fosters a sense of security in day-to-day activities.
- 6. For businesses, insurance plays a fundamental role in ensuring continuity and resilience. The impact of unforeseen events can be particularly devastating for enterprises, leading to operational disruptions, financial losses, and, in some cases, bankruptcy. Business insurance mitigates these risks by providing coverage for property damage, business interruption, liability claims, and even employee- related issues, thereby enabling organizations to recover and continue their operations. In essence, insurance serves as a cornerstone for societal and economic stability in the face of uncertainty.
- 7. TYPES OF INSURANCE AVAILABLE IN THE COMMERCIAL WORLD FOR PROTECTING PEOPLE AND PROPERTIES.
- 8. Property Insurance: Property insurance protects physical assets such as buildings, equipment, inventory, and other tangible properties from risks like fire, theft, vandalism, and natural disasters. It helps businesses recover the cost of repairing or replacing damaged property.
- 9. Liability Insurance: Liability insurance provides coverage for legal responsibilities arising from injuries to other people or damage to their property. It is crucial for businesses to protect against potential lawsuits and the associated legal costs.
- 10. Commercial General Liability (CGL) Insurance: CGL insurance is a comprehensive policy that combines various coverages, including general liability, premises liability, product liability, and completed operations liability. It offers broad protection against bodily injury and property damage claims.
- 11. Business Interruption Insurance: Business interruption insurance compensates a business for lost income and additional expenses incurred due to a covered peril, such as a fire or natural disaster, that disrupts normal operations. It helps businesses maintain financial stability during periods of downtime.
- 12. Commercial Auto Insurance: Commercial auto insurance provides coverage for vehicles used for business purposes. It protects against damages to the vehicle, liability for third-party injuries or property damage, and may include coverage for employees using their vehicles for work.
- 13. Workers' Compensation Insurance: Workers' compensation insurance covers medical expenses and a portion of lost wages for employees who are injured or become ill while on the job. It helps businesses comply with legal requirements and provides financial support to affected employees.
- 14. Cyber Insurance: Cyber insurance protects businesses from the financial impact of cyber threats and data breaches. It covers costs related to data recovery, legal expenses, notification of affected parties, and potential liability arising from the loss of sensitive information.
- 15. Professional Liability (Errors and Omissions) Insurance: Professional liability insurance, also known as errors and omissions (E&O) insurance, protects professionals (such as consultants, accountants, and lawyers) against claims of negligence or inadequate work that result in financial losses for clients.
- 16. Directors and Officers (D&O) Insurance: D&O insurance provides protection for directors and officers of a company against personal losses in the event they are sued for alleged wrongful acts while managing the business. It helps attract and retain top talent for leadership positions
- 17. Equipment Breakdown Insurance: Equipment breakdown insurance covers the cost of repairing or replacing essential business equipment that breaks down due to mechanical failure, electrical issues, or other covered perils. It helps minimize financial losses and maintain business operations.
- 18. Terrorism Insurance: Terrorism insurance provides coverage for damages and losses resulting from acts of terrorism. It is designed to protect businesses and property owners from the financial impact of terrorist attacks.
- 19. Conclusion: Each type of commercial insurance serves a specific purpose in mitigating risks associated with different aspects of business operations, ensuring comprehensive protection for both people and properties in the commercial world.
- 21. Personnel security is of paramount importance in corporate organizations for several key reasons: 1.Protection of sensitive information: Personnel security measures, such as background checks and access control, help safeguard sensitive corporate data, trade secrets, and intellectual property. Unauthorized access or data breaches can have serious financial and reputational consequences. Importance of Personnel Security
- 22. 2. Mitigation of insider threats: Employees and contractors have insider knowledge and access to company resources. Personnel security helps identify and address potential threats from within the organization, including espionage, data theft, or sabotage. 3. Compliance with regulations: Many industries and regions have specific regulations and compliance requirements related to personnel security. Ensuring compliance with these regulations is essential to avoid legal consequences and maintain the company's reputation
- 23. 4. Safeguarding employee well-being: Personnel security measures also focus on the well-being of employees, ensuring a safe and secure work environment. This includes measures to prevent workplace violence, harassment, and other threats to employee safety. 5. Maintaining trust and reputation: A company's reputation is closely tied to its ability to protect its employees and assets. Demonstrating a commitment to personnel security can enhance trust with customers, partners, and stakeholders.
- 24. 6. Risk management: Identifying and mitigating risks associated with personnel is a critical aspect of overall risk management in a corporate organization. Effective personnel security reduces the likelihood of incidents that can harm the business. 7. Business continuity: Personnel security measures contribute to maintaining the continuity of business operations. In the event of security incidents or emergencies, such as natural disasters, having a secure and trained workforce can help a company recover more quickly
- 25. Employee morale and productivity: When employees feel safe and secure in their work environment, it can positively impact their morale and productivity. A secure workplace fosters a culture of trust and dedication among the workforce
- 26. PERSONNEL SECURITY • Involves those measures taken to safeguard a company’s employees and those coming to a place of business either for business reasons or as a guests. • Can further include access control systems that control access in and out of specific premises.
- 27. PERSONNEL SECURITY • Various identification card systems, passes, and permits used by companies are considered personnel control. • Probably the most recent concerns classified under personnel security are executive protection and back- ground investigations.
- 28. THE HUMAN FACTOR • Crime statistics indicate that 72% of all thefts, fraud, sabotage, and accidents are caused by a company’s own employees. • Another 15 to 20% comes from contractors and consultants. • Only about 5%to 8% is external people.
- 29. PERSONNEL • Customers • Visitors • Employees • Executives • Contractors & Consultants • Unauthorized persons
- 30. CUSTOMERS AND VISITORS • “Due diligence” is the rule of thumb when it comes to protecting people who come to your premises. • History of security incidents where people have been the target. • Efforts to provide adequate security can prevent or reduce liability. • Workplace violence prevention plan.
- 31. EMPLOYEES • Human factors, probably the greatest single source of risk, including both human error and failure. • An organization’s employees are now considered a corporate resource and asset, requiring constant care and management.
- 32. EMPLOYEE LIABILITY ISSUES • A co. can be held liable for ignoring their prescribed duties when injury or loss could result. • A co. can suffer liability for damages resulting from its negligence in not providing enough security. • A co. is subject to liability for negligent hiring and failure to train personnel.
- 33. EMPLOYEE LIABILITY ISSUES (CONT.) • A co. is liable for negligent actions of their employees. • A co. can be held vicariously liable for criminal acts of employees. • Discharged employees are entitled to view reports of investigation that caused termination. • Interrogation is not a coercive action.
- 34. EMPLOYEE LIABILITY ISSUES (CONT.) • A co. is liable for negligent actions of their employees. • A co. can be held vicariously liable for criminal acts of employees. • Discharged employees are entitled to view reports of investigation that caused termination. • Interrogation is not a coercive action.
- 35. IMPORTANCE OF PERSONNEL PRACTICES • A company’s existence could depend on the integrity of its employees. • Without security processes in place, an organization’s reputation could be destroyed. • The new employee’s ethical outlook is unknown to the company.
- 36. IMPORTANCE OF PERSONNEL PRACTICES • New employees may have access to extremely sensitive and confidential information. • Unauthorized release of sensitive information could destroy the corporation’s reputation or damage it financially.
- 37. IMPORTANCE OF PERSONNEL PRACTICES • An employee, who has just accepted a position with a major competitor, may have access to trade secrets that are the foundation of the corporation’s success.
- 38. HIRING PRACTICES Welcome on-Board Mr. Lucky
- 39. HIRING PRACTICES • Corporations must take special care during the interview to determine each candidate’s level of personal and professional integrity. • The sensitive nature and value of the assets that employees will be handing require an in-depth screening process.
- 40. HIRING PRACTICES (CONT.) • At a minimum, the screening process (proses saringan latar belakang) should include a series of comprehensive interviews that emphasize integrity as well as technical qualifications. • References from former employers should be examined and verified. • This includes former teachers, friends, co-workers, & supervisors.
- 41. • Former employers are usually in the best position to rate the applicant accurately, providing a candid assessment of strengths and weaknesses, personal ethics, past earnings, etc. • Unfortunately, many employers have become increasing cautious about releasing necessitating release forms. HIRING PRACTICES (CONT.)
- 42. • Use of a reference authorization and hold harmless agreement oftentimes provides the necessary information. • Be sure reference authorizations have: signature of applicant, releases former & prospective employers, and clearly specifies the type of information that may be divulged. HIRING PRACTICES (CONT.)
- 43. What to Look For? A Straw person Perhaps? Education Experience Training Professional Certifications Stable Work History Clear Criminal Record Fiscal Responsibility Background Continuity Physical Fitness HIRING PRACTICES (CONT.)
- 44. What to Look For in a Security Officer when Hiring?
- 45. SAMPLE SECURITY OFFICER CHECKLIST • Responsibility, honesty, conscientiousness: being morally, legally, & mentally accountable; being fair, objective & straightforward; being scrupulous & professional in the performance of his/ her job; concern for being to work on time, being of such moral character as to avoid involvement in theft, graft, bribery, or other dishonest activities.
- 46. SAMPLE SECURITY OFFICER CHECKLIST Concern for protecting confidential information; personal concern about avoiding absenteeism; concern for the safety of others; concern for reporting whole truth, and only the truth, about any incident involving employees; respect for the rights of others; concern for appearance, demeanor and personal hygiene.
- 47. SAMPLE SECURITY OFFICER CHECKLIST • Reading & Writing Communicative Skills: Ability to write a clear and concise incident report; communicate in a clear and concise manner; reading ability at a 12th grade level. • Leadership Skills - exercising respon- sible authority over people & property: ability & willingness to discharge duty without getting too close to employee;
- 48. SAMPLE SECURITY OFFICER CHECKLIST (i.e. without getting emotionally or personally involved to the point of becoming ineffective; ability to take action decisively, when necessary, in emergencies, and making correct decisions; ability to recognize the development of a potentially dangerous or emergent situation; possession of alert mind…..)
- 49. SCREENING TECHNIQUES • Application or resume verification. • Honesty or integrity testing. • Physical and physical agility tests. • Personality testing. • Background checks. • Polygraph examination (when authorized)
- 51. SECURITY AWARENESS PROGRAMS • Initial orientation training for everyone when initially employed. • Annual security awareness training. Training Documentation Requirements: Curriculum Attendance roll Evaluation of comprehension Instructor(s) qualifications
- 52. PERSONNEL DISCIPLINARY ACTION • Only for clearly defined and properly documented incidents. • Must follow the company’s disciplinary policy - dependent on severity: Verbal warning Written warning Decision-making leave Termination
- 53. PERSONNEL DISCIPLINARY ACTION • When an employee leaves, even if on excellent terms, certain precautions regarding employment terms in effect: Return all documents, records, and other information regardless of media. During exit interview, terms of original employment agreement reviewed (i.e. non-compete, wrongful disclosure, etc.
- 54. EXECUTIVE PROTECTION The threat to executives comes from terrorists who perpetrate hostage- kidnapping incidents these reasons: • Worldwide recognition & publicity. • Emphasize organization’s vulnerability. • Value powerful psychological impact. • Obtain benefit for cause (i.e. funds, release of fellow terrorists, etc.).
- 55. COMPANY’S DUTY TO PROTECT • Manage situations through preparation. • Employees provided with the best risk information about various overseas environments where they are assigned. • Employees should be advised on how to protect his/herself through planning and preparation. • Develops a plan to quickly respond to an incident and effectively operate to recover a kidnapped person.
- 56. EXECUTIVE PROTECTION MANAGEMENT PROGRAM • Implement a county specific, pro-active plan that identifies detailed activities to be accomplished. • Threat situation procedures in place. • Employees training to prevent or to survive being kidnapped. • Viable, ongoing risk assessment activities.
- 57. DUE DILIGENCE IS KEY EVERY COMPANY SHOULD TAKE PRECAUTIONS TO PROTECT PERSONNEL & PROPERTY FROM THREATS: • Assassination • Ambush • Kidnapping • Extortion • Harassment • Bombings
- 58. COMPANY POLICY SHOULD ADDRESS: • Establishment of a Crisis Management Plan. • Formulation of a Crisis Management Team. • Conduct of a threat analysis with updates. • Procurement of Negotiating Team Support. • Establishment of an Executive Protection Committee. • Establishment of an Onsite Command Post Team. • Development of an Evacuation Plan.
- 59. In summary, personnel security is crucial for protecting a company's assets, reputation, and employees, as well as for complying with regulations and managing risks effectively. It plays a central role in the overall security strategy of corporate organizations. Summary