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1
18th November 2010
Project Management
Nick Lake
07910 852 512
01444 484 096
1
© BlueLake Management Services Ltd
What is Project Management?
Is good Project Management a competitive differentiator for business?
What are the basics of Project Management for executives?
How much Project Management is needed?
How to spot businesses and projects that are at risk?
What does good Project Management look like?
What to look for if you're hiring a Project Manager?
What are success factors for effective Project Management in business?
Agenda
2
2
© BlueLake Management Services Ltd
What is a Project?
What is a Project?
3
© BlueLake Management Services Ltd
Definition of a Project
Project Management Institute definition:
“A temporary endeavour undertaken to create a unique product, service, or
result.” (PMBOK® Guide)
Projects are temporary work to achieve an outcome
Operational activities are business processes that are repeated
Well managed projects come to an end
– When the project objectives have been met
– When the project is cancelled.
3
4
© BlueLake Management Services Ltd
Definitions: Project, Programme and Portfolio
Definitions: Project, Programme and Portfolio
5
© BlueLake Management Services Ltd
What is Project Management?
Apple Example
4
6
© BlueLake Management Services Ltd
Innovation as a competitive differentiator
The bridge between Strategy and Success: Reduced cost, Faster ROI
Boosts competitiveness
Impact on attracting and retaining talent
Builds increased Innovation
“The practice of Project Management will be the activity that
makes or breaks many global companies in this environment.”
Rich Karlgaard, Publisher, Forbes Magazine
Business
Strategy
Business
Results
?
7
© BlueLake Management Services Ltd
Survey of Executives on Most Important Skills
Economist Intelligence Unit survey for PMI: 600 executives worldwide
Most important individual skill?
– Project execution
Most important organizational capability?
– Ability to implement strategic change
5
8
© BlueLake Management Services Ltd
Why Project Management Matters
Only a third of an organisation’s projects deliver the expected results
Poor project management has a tremendous financial impact
Organisations are growing in scale and scope, taking on more complex
projects without advancing their project management practices
A focus on single project/s not on the portfolio
9
© BlueLake Management Services Ltd
Competitive stumble
A380 Example
6
10
© BlueLake Management Services Ltd
Quotation Software example: timeline and surprises
11
© BlueLake Management Services Ltd
The competitive advantage of good project management
Excellence in project management can enable:
Management to make the right investment decisions
Results to be achieved quicker, at less cost and with less risk
Management to make timely decisions about projects as the work unfolds
The organisation to make best use of limited resources
7
12
© BlueLake Management Services Ltd
The basics of Project Management for executives
The system for projects
The stages of managing a project
Key project artefacts
Project management effort
13
© BlueLake Management Services Ltd
The Projects System
Components depend on the organisation:
Business Context
Project Management Central Office
Staff managing projects
Project Management methods, tools etc
& …
What components exist in your organisation? Assessment of status & action
planning:
12 industry Standards (these address half)
800 Good Practices
8
14
© BlueLake Management Services Ltd
The Project Life Cycle and Key Stages
Start
Finish
Initiate the work
Meet the sponsor
Define success
Hold a kick off meeting
Establish the Plan
Define the work
Obtain resources
Make the plan
Assess risks
Define costs
Set up processes
Monitor and Control
Report on progress
Manage risks
Confirm acceptance
Learn and improve
Execute
Do the work
Review progress
Check the results
Close
Close the project
15
© BlueLake Management Services Ltd
Starting the project
Define who will be the sponsor
– For the business to the project and for the project team to the business
Decide who will be the project manager
Define the Project
What is/are the Problem/s
What are the Objectives
What Products will the project provide
Any critical success factors for the project work or the products
Announce the project and who is to be project manager
9
16
© BlueLake Management Services Ltd
Example Milestones Table
Owner Current
Forecast
End Date
Actual
Achieved
End Date
Planned
Complete
Date
Product
17
© BlueLake Management Services Ltd
How much Project Management Effort is appropriate?
Consider factors such as:
Project Type (Incremental or Chaos)
Business Risk
Potential delay to revenue stream
Cost to the business of delays
Risk to customer satisfaction
Capital expenditure
Staff time
Technology risk (Familiar or new, proven or unproven)
Cross functional risk
10
18
© BlueLake Management Services Ltd
The Triple Constraint
Scope or Quality
Cost Time
Products
BENEFITS
19
© BlueLake Management Services Ltd
Alert signs
Is Management aware of all the
project work being done
Are good projects prioritised over
bad
Is there predictability
Are the right people on the job
Are projects executed consistently
Is there visibility of progress and
issues
How are small projects done
Is it a large new business
opportunity
Is this a project Out of the Ordinary
Is it different
– Business
– Scale
– Client
– Sector
Issue: Organisational Project Management Individual Project Management
11
20
© BlueLake Management Services Ltd
Indicators Projects aren't getting enough Management
Surprises
It will take 3 months
The end date changes or there is no clear end date (supported by facts)
It is not clear who is the sponsor for the work
It is not clear who is in overall charge of the work
The objectives of the work are not written down
Staff managing projects are out of their depth
Team members have different understandings of where the priorities lie
You do not have a list of the important projects
You do not have visibility of status, progress and issues
21
© BlueLake Management Services Ltd
What good project management looks like
No surprises
A Projects System
Regular reviews of investment decisions and progress
A means to identify and assess new projects
– Size and cost
– Management effort
A means to terminate projects
12
22
© BlueLake Management Services Ltd
What makes a good Project Manager?
Knows the Project
Management Body of
Knowledge
Can apply the Project
Management Body of
Knowledge
Has Personal and
Business skills
Knows your
organisation
Knows your
industry
After the Project Manager Competency Development Framework, Project Management Institute, 2007
23
© BlueLake Management Services Ltd
Success factors in project management
Scottish Parliament Example
13
24
© BlueLake Management Services Ltd
Research on Why projects Fail
Critical Success Factors in project management
Critical Success Factors
Sponsor is identified and committed
Project goal set in a clear and measurable
way for all stakeholders
PM Formally established, is competent and
has high level of authority
Establish an experienced and competent
project team
Top management support for the project
AND … The application of Risk Management
Causes of Failure
No sponsor or too many sponsors
Project not announced
No clear Project goal
No PM or PM does not have authority
Project team resources not assigned
Project team resources not competent
Inconsistent management support
Problems are known to team but not to
Management
Sources: PM Network publication and Armshaw Consulting research
25
© BlueLake Management Services Ltd
Information Sources: Project Management Standards
Project Management InstituteThe Project Manager Competency Development Framework
Project Management InstituteOrganisational Project Management Maturity Model
AuthorTitle
CertificationAuthorTitle
NoneProject Management InstituteThe Portfolio Management Standard
MSP Practitioner
MSP Foundation
Office Of Government
Commerce
Managing Successful Programmes
Program Management ProfessionalProject Management InstituteThe Program Management Standard
Prince2 Practitioner
Prince2 Foundation
Office Of Government
Commerce
Managing Successful Projects with
PRINCE2
Project Management Professional
CAPM
Project Management InstituteA Guide to the Project Management
Body of Knowledge
Organisations
Individuals
Plus many others……..
14
26
© BlueLake Management Services Ltd
What BlueLake does for Projects
Focus on the needs of the business
Put research and standards to work for you
Apply our experience: 30 x 30,000
Create flexible and scalable systems
Implement with your staff in a sustainable way
Organisational Project Management Individual Project Management
27
© BlueLake Management Services Ltd
Conclusion and Problem-solving
Problem solving – describe issues
Discuss options
Feedback forms please
15
28
© BlueLake Management Services Ltd
Thank You!
Nick Lake, Project Director
07910 852 512
01444 484 096

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Blms on project management 101117

  • 1. 1 18th November 2010 Project Management Nick Lake 07910 852 512 01444 484 096 1 © BlueLake Management Services Ltd What is Project Management? Is good Project Management a competitive differentiator for business? What are the basics of Project Management for executives? How much Project Management is needed? How to spot businesses and projects that are at risk? What does good Project Management look like? What to look for if you're hiring a Project Manager? What are success factors for effective Project Management in business? Agenda
  • 2. 2 2 © BlueLake Management Services Ltd What is a Project? What is a Project? 3 © BlueLake Management Services Ltd Definition of a Project Project Management Institute definition: “A temporary endeavour undertaken to create a unique product, service, or result.” (PMBOK® Guide) Projects are temporary work to achieve an outcome Operational activities are business processes that are repeated Well managed projects come to an end – When the project objectives have been met – When the project is cancelled.
  • 3. 3 4 © BlueLake Management Services Ltd Definitions: Project, Programme and Portfolio Definitions: Project, Programme and Portfolio 5 © BlueLake Management Services Ltd What is Project Management? Apple Example
  • 4. 4 6 © BlueLake Management Services Ltd Innovation as a competitive differentiator The bridge between Strategy and Success: Reduced cost, Faster ROI Boosts competitiveness Impact on attracting and retaining talent Builds increased Innovation “The practice of Project Management will be the activity that makes or breaks many global companies in this environment.” Rich Karlgaard, Publisher, Forbes Magazine Business Strategy Business Results ? 7 © BlueLake Management Services Ltd Survey of Executives on Most Important Skills Economist Intelligence Unit survey for PMI: 600 executives worldwide Most important individual skill? – Project execution Most important organizational capability? – Ability to implement strategic change
  • 5. 5 8 © BlueLake Management Services Ltd Why Project Management Matters Only a third of an organisation’s projects deliver the expected results Poor project management has a tremendous financial impact Organisations are growing in scale and scope, taking on more complex projects without advancing their project management practices A focus on single project/s not on the portfolio 9 © BlueLake Management Services Ltd Competitive stumble A380 Example
  • 6. 6 10 © BlueLake Management Services Ltd Quotation Software example: timeline and surprises 11 © BlueLake Management Services Ltd The competitive advantage of good project management Excellence in project management can enable: Management to make the right investment decisions Results to be achieved quicker, at less cost and with less risk Management to make timely decisions about projects as the work unfolds The organisation to make best use of limited resources
  • 7. 7 12 © BlueLake Management Services Ltd The basics of Project Management for executives The system for projects The stages of managing a project Key project artefacts Project management effort 13 © BlueLake Management Services Ltd The Projects System Components depend on the organisation: Business Context Project Management Central Office Staff managing projects Project Management methods, tools etc & … What components exist in your organisation? Assessment of status & action planning: 12 industry Standards (these address half) 800 Good Practices
  • 8. 8 14 © BlueLake Management Services Ltd The Project Life Cycle and Key Stages Start Finish Initiate the work Meet the sponsor Define success Hold a kick off meeting Establish the Plan Define the work Obtain resources Make the plan Assess risks Define costs Set up processes Monitor and Control Report on progress Manage risks Confirm acceptance Learn and improve Execute Do the work Review progress Check the results Close Close the project 15 © BlueLake Management Services Ltd Starting the project Define who will be the sponsor – For the business to the project and for the project team to the business Decide who will be the project manager Define the Project What is/are the Problem/s What are the Objectives What Products will the project provide Any critical success factors for the project work or the products Announce the project and who is to be project manager
  • 9. 9 16 © BlueLake Management Services Ltd Example Milestones Table Owner Current Forecast End Date Actual Achieved End Date Planned Complete Date Product 17 © BlueLake Management Services Ltd How much Project Management Effort is appropriate? Consider factors such as: Project Type (Incremental or Chaos) Business Risk Potential delay to revenue stream Cost to the business of delays Risk to customer satisfaction Capital expenditure Staff time Technology risk (Familiar or new, proven or unproven) Cross functional risk
  • 10. 10 18 © BlueLake Management Services Ltd The Triple Constraint Scope or Quality Cost Time Products BENEFITS 19 © BlueLake Management Services Ltd Alert signs Is Management aware of all the project work being done Are good projects prioritised over bad Is there predictability Are the right people on the job Are projects executed consistently Is there visibility of progress and issues How are small projects done Is it a large new business opportunity Is this a project Out of the Ordinary Is it different – Business – Scale – Client – Sector Issue: Organisational Project Management Individual Project Management
  • 11. 11 20 © BlueLake Management Services Ltd Indicators Projects aren't getting enough Management Surprises It will take 3 months The end date changes or there is no clear end date (supported by facts) It is not clear who is the sponsor for the work It is not clear who is in overall charge of the work The objectives of the work are not written down Staff managing projects are out of their depth Team members have different understandings of where the priorities lie You do not have a list of the important projects You do not have visibility of status, progress and issues 21 © BlueLake Management Services Ltd What good project management looks like No surprises A Projects System Regular reviews of investment decisions and progress A means to identify and assess new projects – Size and cost – Management effort A means to terminate projects
  • 12. 12 22 © BlueLake Management Services Ltd What makes a good Project Manager? Knows the Project Management Body of Knowledge Can apply the Project Management Body of Knowledge Has Personal and Business skills Knows your organisation Knows your industry After the Project Manager Competency Development Framework, Project Management Institute, 2007 23 © BlueLake Management Services Ltd Success factors in project management Scottish Parliament Example
  • 13. 13 24 © BlueLake Management Services Ltd Research on Why projects Fail Critical Success Factors in project management Critical Success Factors Sponsor is identified and committed Project goal set in a clear and measurable way for all stakeholders PM Formally established, is competent and has high level of authority Establish an experienced and competent project team Top management support for the project AND … The application of Risk Management Causes of Failure No sponsor or too many sponsors Project not announced No clear Project goal No PM or PM does not have authority Project team resources not assigned Project team resources not competent Inconsistent management support Problems are known to team but not to Management Sources: PM Network publication and Armshaw Consulting research 25 © BlueLake Management Services Ltd Information Sources: Project Management Standards Project Management InstituteThe Project Manager Competency Development Framework Project Management InstituteOrganisational Project Management Maturity Model AuthorTitle CertificationAuthorTitle NoneProject Management InstituteThe Portfolio Management Standard MSP Practitioner MSP Foundation Office Of Government Commerce Managing Successful Programmes Program Management ProfessionalProject Management InstituteThe Program Management Standard Prince2 Practitioner Prince2 Foundation Office Of Government Commerce Managing Successful Projects with PRINCE2 Project Management Professional CAPM Project Management InstituteA Guide to the Project Management Body of Knowledge Organisations Individuals Plus many others……..
  • 14. 14 26 © BlueLake Management Services Ltd What BlueLake does for Projects Focus on the needs of the business Put research and standards to work for you Apply our experience: 30 x 30,000 Create flexible and scalable systems Implement with your staff in a sustainable way Organisational Project Management Individual Project Management 27 © BlueLake Management Services Ltd Conclusion and Problem-solving Problem solving – describe issues Discuss options Feedback forms please
  • 15. 15 28 © BlueLake Management Services Ltd Thank You! Nick Lake, Project Director 07910 852 512 01444 484 096