ADP Year to Date Update 2014 Deck
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The Association for the Development of Pakistan (ADP) has made significant strides in 2013 and early 2014, implementing 10 projects in sectors like education, water, and health, impacting over 22,000 beneficiaries. The organization is focusing on expanding partnerships, enhancing volunteer management, and is committed to strategic fundraising efforts while continuing to develop its internal processes and external communications. Looking ahead, ADP plans to solidify its impact in water and education sectors, aiming to establish long-term partnerships and improve donor engagement.
![► Volunteers
• 130 signups
• Out of 73 volunteers that were staffed in 2013, 32 were new to ADP (with some being staffed on 2 projects)
[This number (73) does not include volunteers who were already staffed on teams in the beginning of 2013]
► Financials:
• Disbursed approximately $165K in grants, ~ 60% YOY growth
• First time we partnered with an institutional donor (Rehma Fund) to identify and fund a new project
• Raised CAD 12,094 from the Pakistan Development Fund in Canada
► Streamlined and strengthened internal processes
• Expanded leadership team to add Anam (Director Programs & Outreach) and Sabah (Head of Marketing
& Communications)
• Established a formal Board of Directors
• Streamlined diligence process to achieve faster results and higher conversion rates
Final Update on 2013
6](https://image.slidesharecdn.com/board3-23-14-final-140417070433-phpapp02/85/ADP-Year-to-Date-Update-2014-Deck-6-320.jpg)
![► Volunteers
• Improving the tracking of the measures listed below
• Improving the measures by reducing time taken
Strategic Priorities for 2014
16
1. Signups
Assessment: ADP gets approx. 10 – 15 signups a month (on average, at least 2-3 are suitable for staffing; 5-6 are suitable for conducting
site visits [or other tasks] and 3-4 are unsuitable)
Measures: Brand awareness , # of signups/month, # of signups eligible for staffing
2. Screening
Assessment: Significant backlog existed at the beginning of 2014 due to absence of Ops Manager in 2H13.
Measures: Backlog (# signups not screened),
3. On-boarding/Training
Assessment: System in place and functional but it is ad hoc with no specific timelines.
Measures: Create specific processes and timelines for volunteer training
*Red – high improvement area
Orange – moderate improvement area
Green – functioning well](https://image.slidesharecdn.com/board3-23-14-final-140417070433-phpapp02/85/ADP-Year-to-Date-Update-2014-Deck-16-320.jpg)
![4. Staffing
Assessment: Small % of available volunteers are never staffed on teams, weak processes for tracking volunteer availability over time, poor
communication with available volunteers while they are not staffed, need more ways to engage volunteers beyond due diligence and site visits
Measures: []% of total available volunteers staffed in last 3 months, []% of new volunteers staffed in last 3 months
5. Team Management / Feedback
Assessment: Staffed volunteers receive timely logistical support, feedback mechanisms exist but not systematically applied and data is not captured
in a comprehensive manner
Measures: Quarterly Net Promoter Scores and feedback summaries
6. Retention
Assessment: Strong core of PECs/PTLs who have done multiple projects, some volunteers lost due to lack of communication/follow up
Measures: # of volunteers who have done more than one project, # of new PTLs and PECs promoted per year, % retention of available volunteers
from prior year
17](https://image.slidesharecdn.com/board3-23-14-final-140417070433-phpapp02/85/ADP-Year-to-Date-Update-2014-Deck-17-320.jpg)
ADP Year to Date Update 2014 Deck
- 1. ASSOCIATION FOR THE DEVELOPMENT OF PAKISTAN (ADP) www.developpakistan.org
- 2. Agenda 2 ► Introductions ► EOY2013 + 2014YTD Update ► 2014 Priorities ► Long-term Plan ► Executive Session ► Appendix • Media Kit • Google One Today pages
- 3. Team Update 3 Anushe Osman Operations Manager Anushe joined ADP as Operations Manager in January 2014 and plays a key role in supporting the expansion of ADP’s activities, managing the volunteer network and supporting project teams. Anushe graduated from the Institute of Business Administration (IBA), Karachi in the year 2010. She has previously worked with The Citizens Foundation, one of the largest NGOs in the education sector. Anushe has a keen interest in the development sector and change management. She is currently based in Karachi, Pakistan.
- 4. EOY 2013 / 2014 YTD Update www.developpakistan.org Successes and Priorities
- 5. ► Projects • 10 approved projects (3 in education, 3 in water, 2 in health, 1 in energy, 1 in flood redevelopment) • Some projects were completed; some are still ongoing in 2014 • Impacted 22,087 beneficiaries by year end ► New models that we invested in: • Water: Rainwater harvesting, solar powered water pump (both in villages in the Thar desert) • Education: Public-private partnership (Sadhoki village, Lahore) • Energy: Micro hydro power project (in a remote village in Azad Kashmir) ► Partners • Identified and supported 5 new promising NGOs • Water: AWARE, Sukaar • Education: Bunyad, PEN, ITA Final Update on 2013 5
- 6. ► Volunteers • 130 signups • Out of 73 volunteers that were staffed in 2013, 32 were new to ADP (with some being staffed on 2 projects) [This number (73) does not include volunteers who were already staffed on teams in the beginning of 2013] ► Financials: • Disbursed approximately $165K in grants, ~ 60% YOY growth • First time we partnered with an institutional donor (Rehma Fund) to identify and fund a new project • Raised CAD 12,094 from the Pakistan Development Fund in Canada ► Streamlined and strengthened internal processes • Expanded leadership team to add Anam (Director Programs & Outreach) and Sabah (Head of Marketing & Communications) • Established a formal Board of Directors • Streamlined diligence process to achieve faster results and higher conversion rates Final Update on 2013 6
- 7. 7 Financials
- 9. ► Expanded leadership team is finally on board • Have added three new team members in the past 12 months ► Sector focus • Primary Sectors: Education and Water • Education strategy is largely complete; Water strategy is still in process • Building a broader network of relationships with the key actors in each sector. In February 2014, ADP signed an MoU with TCF and became an official partner of their Quality Improvement Programme. Two of ADP’s partners, Bunyad and SOS, will benefit from the 5 year partnership aimed at making the schools inwardly strong and improve their learning outcomes. • Creating sector specific tools and templates for evaluation and monitoring ► Project sourcing and evaluation • So far, approved 2 projects (1 in education and 1 in energy) with funding commitments of $31,777. Both projects invest in new models: a solar energy project in an un-electrified village in Punjab and a school supported by the Punjab Education Foundation Voucher Scheme programme in Gujranwala • Have 9 projects in the pipeline (6 being evaluated and 3 being screened) 2014 YTD update 9
- 10. ► Marketing & Communications • Smart giving: Coined the tagline early this year • Media partnerships with mass and print media underway • Media Kit ready for dissemination • Article to be printed in Elan Magazine, online journal whose goal is ‘to highlight positive trends developing in the Middle East and South Asian communities’ by end of March • Radio 1 FM91 has agreed to become ADP’s radio partner and support us in any and all initiatives undertaken in Pakistan • Online Activation • Google Adwords: received grant for $10,000 / month of free advertising on Google, which has led to a significant increase in visits to our website – averaging from 70 before Adwords to 350 per day • Google OneToday: mobile app for charitable giving ($ a day), have raised in total - $1,693 from 1,000 supporters for 3 projects 2014 YTD update 10
- 11. Project Activity – YTD2014 11 7 4 1 1 2 1 0 0 1 2 1 0 1 1 0 1 2 3 4 5 6 7 8 Education Water Health Energy OtherProposals proposalsreceived projectsapproved currentlyunderevaluation currentlybeingscreened Outstanding commitment: $12,500 Outstanding commitment: $19,277 Funding commitment: $0 Outstanding commitment: $18,000
- 12. ► Volunteer management • Have successfully taken care of the existing backlog and almost all sign ups from 2013 have been contacted • Some inactive volunteers were contacted in the last quarter of 2013 with 5 volunteers having re-engaged as a result and 3 having expressed interest in being involved in early 2014 • A comprehensive Volunteer database is being created with relevant information on ALL volunteers (active and inactive). 50% of the work has been accomplished. • Plan for improving the existing volunteer management system and the ADP volunteering process is being drawn up 2014 YTD update 12
- 14. ► Programs • Water: • Complete ADP’s water sector strategy (including the completion of key tools and resources) • Fund more comprehensive water and sanitation projects • Evaluate the strategic plans and long-term potential of existing partners • Identify 2-3 promising partners/models with potential for significant scale-up and share with donors • Establish an experts panel • Education : • Implement and monitor impact of TCF QIP programme • Identify promising NGOs in KPK and Sindh and fund at least 1 project in each province • Evaluate strategic plans and long-term potential of existing partners • Identify 2-3 promising partners/models with potential for significant scale-up and share with donors Strategic Priorities for 2014 14
- 15. • Secondary focus sectors: health and energy • Identify 2-3 preferred partners/models in both sectors • Fund at least 1 project in each ► Marketing • Ramp up ADP’s coverage in the press • Re-vamp website to make it more user friendly and a better marketing tool • Build media volunteer team: 2 for social media, 2 for website, graphic designers, content creators ► Fundraising • 5 successful fundraising events along the model of Houston/Atherton in 2012 • Establish 5 new institutional fundraising partnerships along the lines of the Rehma Fund and PDF model • Build out Donor Network in Pakistan through 1-1 outreach (post-registration) • Convert a greater percent of existing volunteers to recurring donors • Enhance donor communications and feedback on project impact Strategic Priorities for 2014 15
- 16. ► Volunteers • Improving the tracking of the measures listed below • Improving the measures by reducing time taken Strategic Priorities for 2014 16 1. Signups Assessment: ADP gets approx. 10 – 15 signups a month (on average, at least 2-3 are suitable for staffing; 5-6 are suitable for conducting site visits [or other tasks] and 3-4 are unsuitable) Measures: Brand awareness , # of signups/month, # of signups eligible for staffing 2. Screening Assessment: Significant backlog existed at the beginning of 2014 due to absence of Ops Manager in 2H13. Measures: Backlog (# signups not screened), 3. On-boarding/Training Assessment: System in place and functional but it is ad hoc with no specific timelines. Measures: Create specific processes and timelines for volunteer training *Red – high improvement area Orange – moderate improvement area Green – functioning well
- 17. 4. Staffing Assessment: Small % of available volunteers are never staffed on teams, weak processes for tracking volunteer availability over time, poor communication with available volunteers while they are not staffed, need more ways to engage volunteers beyond due diligence and site visits Measures: []% of total available volunteers staffed in last 3 months, []% of new volunteers staffed in last 3 months 5. Team Management / Feedback Assessment: Staffed volunteers receive timely logistical support, feedback mechanisms exist but not systematically applied and data is not captured in a comprehensive manner Measures: Quarterly Net Promoter Scores and feedback summaries 6. Retention Assessment: Strong core of PECs/PTLs who have done multiple projects, some volunteers lost due to lack of communication/follow up Measures: # of volunteers who have done more than one project, # of new PTLs and PECs promoted per year, % retention of available volunteers from prior year 17
- 18. Volunteer Management: 100-Day Plan 18 ► Improved Volunteer Management • Volunteer Database – current information pertaining to all volunteers in one location. • Screening time – introduction email should sent to all signups within 3 working days • On-boarding/training– training call to be made within 7 working days from date of volunteer response • Staffing – Quarterly check-ins with available volunteers, more volunteering opportunities (below) • Feedback – Quarterly net promoter scores, supervisor feedback and upward feedback • Retention – Quarterly promotion decisions, better KPI tracking ► Increased Volunteering Opportunities • Increased volunteer opportunities: • Sector strategy • Fundraising • Media / Awareness • IT support • Regular site visits • Direct service partnerships with NGOs and other intermediaries like Volunteer Karachi
- 19. The Future of ADP www.developpakistan.org Long-term vision and plan
- 20. Vision 20 ADP will be a game changer in philanthropy in Pakistan through its focus on smart giving – impact focused social investing that informs, engages and is powered by the community.
- 21. Success Statements 21 Donors • ADP will become the trusted advisor for donors wishing to create a meaningful long-term impact • Identifies the best non-profits and intervention models to support • Broader advice on “smart giving” • Best-in-class donor experience • Compelling giving opportunities • Streamlined giving experience • Feedback on impact Nonprofits • ADP will have a transformative impact on the most promising non-profits • Long-term partnerships • Practical advice on strategy and operations based on deep experience • Access to larger sources of capital • Access to talented human capital (advice and direct service) Volunteers • ADP will be the preferred destination for volunteers looking to make a difference • Identifying the best non-profits and intervention models • Training, processes and structure • Helping non-profits • Advice • Direct service • Fundraising
- 22. ►Long-term Plan ►2014 Priorities ►Fundraising Board Discussion Topics 22
- 24. A. Media Kit 24
- 25. B. One Today Projects 25