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BOARD AMBASSADORSHIP:
ENSURING NECESSARY
RESOURCES
Project Self Sufficiency
September 27, 2016
Emily Davis, MNM
President, Emily Davis Consulting
Senior Governance Consultant, BoardSource
9:00 – 9:30 Welcome Introductions
Desired Outcomes
9:30 – 10:30 Fundraising Essentials Fundraising Process
Individuals
Events
10:30 – 10:45 Break
10:45 – 11:15 Shared Leadership Board & staff roles
Planning
11:15 – 12:00 Ambassadorship Fundraising in action
12:00 – 12:30 Close Commitments
Legacy
AGENDA
MOTIVATIONAL VALUES
“What motivates me to
serve on the PS-S
Board of Directors?”
Board Ambassadorship: Ensuring Necessary Resources
A LITTLE ABOUT YOU
Name &
Role
Motivational
Value
Desired
Outcome
HI!
30 seconds or less
AGREEMENTS & PARKING LOT
LET’S GET IT STARTED!
MISSION STATEMENT
To assist low-income, single parents in their
efforts to achieve economic independence and
become free from community and government
assistance while building and maintaining
strong, healthy families or children.
Why did
you join?
What
hesitations
did you
have?
Why would
you leave?
Why do
you stay?
ROLES & RESPONSIBILITIES
Set Organizational
Direction
Provide Oversight
Ensure Necessary
Resources
*BoardSource
ENSURE NECESSARY RESOURCES
CEO
Board Members
Supporters
Policies
Planning
Board Giving
Prospecting
Cultivation
Stewardship
*BoardSource
FUNDRAISING CULTURE ASSESSMENT
*BoardSource
THE “F” WORD
WHAT IS FUNDRAISING?
• Investment in a mission
• Improves capacity for impact and
change
• Build relationships – “Friend”raising
• Not begging for money
• People are not ATMs
FUND DEVELOPMENT
Diversity
is key
Individuals
Membership
Special
events
Foundation
grants
Government
grants
Corporate
sponsorship
Earned
income
Service
clubs
FUNDRAISING BY THE NUMBERS*
*Giving USA 2014
DONORS & GIVING
BEQUESTS/
PLANNED GIFTS
MAJOR GIFTS
Capital campaigns
Endowment campaigns
Special events
ANNUAL GIVING
Annual campaigns
Special events
Direct mail
Online giving
Membership programs
ONSITE/FIRST TIME GIFTS
Newsletters
Volunteerism
Social media
Peer-to-peer giving
New gifts
Annual donors
Midsize donors
Major donors
Planned
giving
NEXT GEN PHILANTHROPY
Value
Impact
Volunteerism
“Give us a clear call to action.
Let’s problem-solve together.
Tell us what you are working
on and let’s work on this
together.”
FUNDRAISING PROCESS
PROSPECTING Identification Preparation
CULTIVATION
Build the
Relationship
Engage the
Donor
Ask for the Gift
STEWARDSHIP Recognition Reporting Communicating Engagement
FUNDRAISING BY TIME
Involve &
Engage
Donors
25%
Identification
of Prospects
20%Educate &
Cultivate
25%
Ask for Gifts
5%
Thanks &
Recognize
25%
WHERE DO YOU LAND?
Prospecting Cultivation Stewardship
What takes the most time in fundraising?
LAY IT ON THE LINE
RESISTANT
NO WAY!
RELUCTANT
Not sure,
have a lot of
questions.
EXISTENT
I might be
able to do
this.
COMPLIANT
I can/will do
this.
COMMITTED
I’m happy to
do this.
COMPELLED
I’m excited
and can’t
wait to do
this!
PROSPECTING
• Identify – new & existing donors
• Connect – areas of interest
• Invite – participation
• Design – moves management strategies
• Prepare - multiple touch points
LAY IT ON THE LINE
RESISTANT
NO WAY!
RELUCTANT
Not sure,
have a lot of
questions.
EXISTENT
I might be
able to do
this.
COMPLIANT
I can/will do
this.
COMMITTED
I’m happy to
do this.
COMPELLED
I’m excited
and can’t
wait to do
this!
CULTIVATION
• Work with development staff
• Set a personal fundraising goal
• Share your story/connection to the mission
• Invite opportunities to continue the conversation
• Be direct about asking for gifts
• Call, email, write thank yous
LAY IT ON THE LINE
RESISTANT
NO WAY!
RELUCTANT
Not sure,
have a lot of
questions.
EXISTENT
I might be
able to do
this.
COMPLIANT
I can/will
do this.
COMMITTED
I’m happy
to do this.
COMPELLED
I’m excited
and can’t
wait to do
this!
Yes,	but	
not	that	
much
No
3 POSSIBLE OUTCOMES
YES!!
Board Ambassadorship: Ensuring Necessary Resources
STEWARDSHIP/RETENTION
“Stewardship, or taking the time to recognize, thank,
and educate donors is a critical component of any
fundraising strategy. Good stewardship techniques
directly affect donors’ decisions to review or increase
their support when there is an opportunity to do so.”
- Breaking the Gala Addiction
LAY IT ON THE LINE
RESISTANT
NO WAY!
RELUCTANT
Not sure,
have a lot
of
questions.
EXISTENT
I might be
able to do
this.
COMPLIANT
I can/will
do this.
COMMITTED
I’m happy
to do this.
COMPELLED
I’m excited
and can’t
wait to do
this!
GIVING MOTIVATIONS
* Kay Sprinkel Grace
Philanthropy
Connection
Concern
Capacity
FEARLESS FUNDRAISING:
A BOARD MEMBER
CHECKLIST!
Fundraising opportunities
and responsibilities for
board members
Be honest. Be realistic.
Take a risk!
*BoardSource
TAKE A BREAK
SHARED LEADERSHIP
BOARD LEADS
SHARED
LEADERSHIP
ED LEADS
Strategic
Plan
Funding
Strategies
Evaluation
Board
Meeting
Prep
Policy
Questions
Staff Hiring &
Oversight
Develops,
Implements, &
Oversees
Programs
Chief
Fundraiser
Operations
Reporting
Create &
Review
Policy
ED Hiring &
Oversight
Connections
to Funding
Financial
Due
Diligence
Board
Recruitment
& Retention
*BoardSource
FUNDRAISING ROLES
EXECUTIVE
DIRECTOR
Chief Fundraiser
Media Spokesperson
Fundraising Planning
Board & Staff Liaison
DEVELOPMENT
STAFF
Fundraising Strategy
Moves Management
Identify/
Communicate Needs
BOARD OF
DIRECTORS
Connect to
Funding
Make Gifts
Policies
FUNDRAISING
COMMITTEE
Board & Staff
Liaison
Staff support on
specific
efforts/campaigns
*BoardSource
ASK THE RIGHT QUESTIONS
What is our capacity?
What does success look like?
What matters the most to us?
How does this serve our mission?
How does it fit our strategic goals?
How might this be a challenge for us?
Why is this important right now?
Why should we consider other options?
Why is this relevant to our stakeholders?
*BoardSource
100% BOARD GIVING
Board Giving
Commitment
Open
Ended
Flexible
Specific
0%
10%
20%
30%
40%
50%
60%
70%
80%
HAVE	POLICY PERCENTAGE	
GIVING
100%	
PARTICIPATION
68%
74%
46%
Board	Participation	in	Giving
*BoardSource
FUNDRAISING POLICIES
• Gift acceptance policy
• Personal giving policy
• Ethics statement
• Letter of commitment
FUNDRAISING PLANNING
• Review return on investment for current funding sources
• Conduct annual donor satisfaction survey
• Identify specific strategies for board fundraising (see
handout)
• Gather feedback from Development Committee
• Listen to recommendations from ED & development staff
HATS WE WEAR
Legal AmbassadorVolunteer
Connections
Resources
Communications
Duty of Care
Duty of Loyalty
Duty of Obedience
Board works for staff
Avoid micromanagement
*BoardSource
WHAT DOES IT MEAN?
FUNDRAISING
PLAN & STAFF
MISSION MOMENT
What is a Project Self Sufficiency
mission moment?
BOARD ROLES*
Connector
• Meeting & engaging with people
Storyteller
• Illustrating the work in a compelling way
Visionary
• Making the case for the future
Closer
• Asking for specific support or involvement
*Creation in Common
QUESTIONS?
NETWORKING
“When you help others,
they help you.”
– Keith Ferrazzi
TIPS
• LISTEN!
• Pay attention to relevant details
• Ask open-ended questions
• Be prepared
• Watch for connections
• Invite to opportunities
• Under promise and over deliver
• Thank you and follow up
HAVE A CONVERSATION
① Get into pairs.
② [2 min] Pick three questions to respond to and share
your responses.
③ [3 min] Ask questions.
④ [2 min] Continue the conversation.
⑤ Rotate to next person.
WHAT WAS THAT LIKE?
HAIL*
To greet or acclaim enthusiastically
HONESTY Be Clear and Straight
AUTHENTICITY Be Yourself
INTEGRITY Be Your Word
LOVE Wish Them Well
* Julian Treasure
GREAT CONVERSATIONS
FUNDRAISING IN ACTION
STEP 1
Organize into
pairs
STEP 2
Each person
receives and
reads a scenario
STEP 3
Practice scenario
or discuss
response to
scenario
STEP 4
Follow up
questions or
discussion from
other person
STEP 5
Switch
PICTURE YOUR LEGACY
Select a card that answers
the question:
“What is the legacy you
want to leave on the PS-S
board?”
TAKE AWAY & COMMITMENT
Board Ambassadorship: Ensuring Necessary Resources
Emily Davis, MNM
President, Emily Davis Consulting
Senior Governance Consultant, BoardSource
(720) 515-0581
emily@emilydavisconsulting.com
emilydavisconsulting.com

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Board Ambassadorship: Ensuring Necessary Resources

  • 1. BOARD AMBASSADORSHIP: ENSURING NECESSARY RESOURCES Project Self Sufficiency September 27, 2016 Emily Davis, MNM President, Emily Davis Consulting Senior Governance Consultant, BoardSource
  • 2. 9:00 – 9:30 Welcome Introductions Desired Outcomes 9:30 – 10:30 Fundraising Essentials Fundraising Process Individuals Events 10:30 – 10:45 Break 10:45 – 11:15 Shared Leadership Board & staff roles Planning 11:15 – 12:00 Ambassadorship Fundraising in action 12:00 – 12:30 Close Commitments Legacy AGENDA
  • 3. MOTIVATIONAL VALUES “What motivates me to serve on the PS-S Board of Directors?”
  • 5. A LITTLE ABOUT YOU Name & Role Motivational Value Desired Outcome HI! 30 seconds or less
  • 7. LET’S GET IT STARTED!
  • 8. MISSION STATEMENT To assist low-income, single parents in their efforts to achieve economic independence and become free from community and government assistance while building and maintaining strong, healthy families or children.
  • 9. Why did you join? What hesitations did you have? Why would you leave? Why do you stay?
  • 10. ROLES & RESPONSIBILITIES Set Organizational Direction Provide Oversight Ensure Necessary Resources *BoardSource
  • 11. ENSURE NECESSARY RESOURCES CEO Board Members Supporters Policies Planning Board Giving Prospecting Cultivation Stewardship *BoardSource
  • 14. WHAT IS FUNDRAISING? • Investment in a mission • Improves capacity for impact and change • Build relationships – “Friend”raising • Not begging for money • People are not ATMs
  • 16. FUNDRAISING BY THE NUMBERS* *Giving USA 2014
  • 17. DONORS & GIVING BEQUESTS/ PLANNED GIFTS MAJOR GIFTS Capital campaigns Endowment campaigns Special events ANNUAL GIVING Annual campaigns Special events Direct mail Online giving Membership programs ONSITE/FIRST TIME GIFTS Newsletters Volunteerism Social media Peer-to-peer giving New gifts Annual donors Midsize donors Major donors Planned giving
  • 18. NEXT GEN PHILANTHROPY Value Impact Volunteerism “Give us a clear call to action. Let’s problem-solve together. Tell us what you are working on and let’s work on this together.”
  • 19. FUNDRAISING PROCESS PROSPECTING Identification Preparation CULTIVATION Build the Relationship Engage the Donor Ask for the Gift STEWARDSHIP Recognition Reporting Communicating Engagement
  • 20. FUNDRAISING BY TIME Involve & Engage Donors 25% Identification of Prospects 20%Educate & Cultivate 25% Ask for Gifts 5% Thanks & Recognize 25%
  • 21. WHERE DO YOU LAND? Prospecting Cultivation Stewardship What takes the most time in fundraising?
  • 22. LAY IT ON THE LINE RESISTANT NO WAY! RELUCTANT Not sure, have a lot of questions. EXISTENT I might be able to do this. COMPLIANT I can/will do this. COMMITTED I’m happy to do this. COMPELLED I’m excited and can’t wait to do this!
  • 23. PROSPECTING • Identify – new & existing donors • Connect – areas of interest • Invite – participation • Design – moves management strategies • Prepare - multiple touch points
  • 24. LAY IT ON THE LINE RESISTANT NO WAY! RELUCTANT Not sure, have a lot of questions. EXISTENT I might be able to do this. COMPLIANT I can/will do this. COMMITTED I’m happy to do this. COMPELLED I’m excited and can’t wait to do this!
  • 25. CULTIVATION • Work with development staff • Set a personal fundraising goal • Share your story/connection to the mission • Invite opportunities to continue the conversation • Be direct about asking for gifts • Call, email, write thank yous
  • 26. LAY IT ON THE LINE RESISTANT NO WAY! RELUCTANT Not sure, have a lot of questions. EXISTENT I might be able to do this. COMPLIANT I can/will do this. COMMITTED I’m happy to do this. COMPELLED I’m excited and can’t wait to do this!
  • 29. STEWARDSHIP/RETENTION “Stewardship, or taking the time to recognize, thank, and educate donors is a critical component of any fundraising strategy. Good stewardship techniques directly affect donors’ decisions to review or increase their support when there is an opportunity to do so.” - Breaking the Gala Addiction
  • 30. LAY IT ON THE LINE RESISTANT NO WAY! RELUCTANT Not sure, have a lot of questions. EXISTENT I might be able to do this. COMPLIANT I can/will do this. COMMITTED I’m happy to do this. COMPELLED I’m excited and can’t wait to do this!
  • 31. GIVING MOTIVATIONS * Kay Sprinkel Grace Philanthropy Connection Concern Capacity
  • 32. FEARLESS FUNDRAISING: A BOARD MEMBER CHECKLIST! Fundraising opportunities and responsibilities for board members Be honest. Be realistic. Take a risk! *BoardSource
  • 34. SHARED LEADERSHIP BOARD LEADS SHARED LEADERSHIP ED LEADS Strategic Plan Funding Strategies Evaluation Board Meeting Prep Policy Questions Staff Hiring & Oversight Develops, Implements, & Oversees Programs Chief Fundraiser Operations Reporting Create & Review Policy ED Hiring & Oversight Connections to Funding Financial Due Diligence Board Recruitment & Retention *BoardSource
  • 35. FUNDRAISING ROLES EXECUTIVE DIRECTOR Chief Fundraiser Media Spokesperson Fundraising Planning Board & Staff Liaison DEVELOPMENT STAFF Fundraising Strategy Moves Management Identify/ Communicate Needs BOARD OF DIRECTORS Connect to Funding Make Gifts Policies FUNDRAISING COMMITTEE Board & Staff Liaison Staff support on specific efforts/campaigns *BoardSource
  • 36. ASK THE RIGHT QUESTIONS What is our capacity? What does success look like? What matters the most to us? How does this serve our mission? How does it fit our strategic goals? How might this be a challenge for us? Why is this important right now? Why should we consider other options? Why is this relevant to our stakeholders? *BoardSource
  • 37. 100% BOARD GIVING Board Giving Commitment Open Ended Flexible Specific 0% 10% 20% 30% 40% 50% 60% 70% 80% HAVE POLICY PERCENTAGE GIVING 100% PARTICIPATION 68% 74% 46% Board Participation in Giving *BoardSource
  • 38. FUNDRAISING POLICIES • Gift acceptance policy • Personal giving policy • Ethics statement • Letter of commitment
  • 39. FUNDRAISING PLANNING • Review return on investment for current funding sources • Conduct annual donor satisfaction survey • Identify specific strategies for board fundraising (see handout) • Gather feedback from Development Committee • Listen to recommendations from ED & development staff
  • 40. HATS WE WEAR Legal AmbassadorVolunteer Connections Resources Communications Duty of Care Duty of Loyalty Duty of Obedience Board works for staff Avoid micromanagement *BoardSource
  • 41. WHAT DOES IT MEAN? FUNDRAISING PLAN & STAFF
  • 42. MISSION MOMENT What is a Project Self Sufficiency mission moment?
  • 43. BOARD ROLES* Connector • Meeting & engaging with people Storyteller • Illustrating the work in a compelling way Visionary • Making the case for the future Closer • Asking for specific support or involvement *Creation in Common
  • 45. NETWORKING “When you help others, they help you.” – Keith Ferrazzi
  • 46. TIPS • LISTEN! • Pay attention to relevant details • Ask open-ended questions • Be prepared • Watch for connections • Invite to opportunities • Under promise and over deliver • Thank you and follow up
  • 47. HAVE A CONVERSATION ① Get into pairs. ② [2 min] Pick three questions to respond to and share your responses. ③ [3 min] Ask questions. ④ [2 min] Continue the conversation. ⑤ Rotate to next person.
  • 48. WHAT WAS THAT LIKE?
  • 49. HAIL* To greet or acclaim enthusiastically HONESTY Be Clear and Straight AUTHENTICITY Be Yourself INTEGRITY Be Your Word LOVE Wish Them Well * Julian Treasure
  • 51. FUNDRAISING IN ACTION STEP 1 Organize into pairs STEP 2 Each person receives and reads a scenario STEP 3 Practice scenario or discuss response to scenario STEP 4 Follow up questions or discussion from other person STEP 5 Switch
  • 52. PICTURE YOUR LEGACY Select a card that answers the question: “What is the legacy you want to leave on the PS-S board?”
  • 53. TAKE AWAY & COMMITMENT
  • 55. Emily Davis, MNM President, Emily Davis Consulting Senior Governance Consultant, BoardSource (720) 515-0581 emily@emilydavisconsulting.com emilydavisconsulting.com