SlideShare a Scribd company logo
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
BOARD SERVICE: ESSENTIALS IN
GOVERNANCE EXCELLENCE
Emily Davis
Emily Davis Consulting
January 20, 2016
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
TURN ON YOUR TECH
@AskEmilyD
#BohemianFoundation
#governance
#nonprofit
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
30 seconds or less
Name
Organization
& Role Question/
Challenge
A LITTLE ABOUT YOU…
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
QUICK POLL
How many of you are…
q Executive Directors or CEOs?
q Nonprofit staff?
q Serving on 1 committee?
q Serving on 2 or more committees?
q Interested in joining a board for the
first time?
q Currently serving on 1 board?
q Currently serving on 2 or more
boards?
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
Why do
we join?
What
scares
us?
Why
would
we
leave?
Why do
we stay?
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
ESSENTIALS OF BOARD LEADERSHIP
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
10 BASIC BOARD RESPONSIBILITIES
1)  Determine mission &
purpose
2)  Select the chief
executive
3)  Support & evaluate
the chief executive
4)  Ensure effective
planning
5)  Monitor & strengthen
programs & services
6)  Ensure adequate
financial resources
7)  Protect assets &
provide financial
oversight
8)  Build a competent
board
9)  Ensure legal & ethical
integrity
10) Enhance the
organization’s public
standing
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
10 CHIEF EXECUTIVE
RESPONSIBILITIES
1)  Commit to the mission
2)  The lead staff & manage
organization
3)  Exercise responsible
financial stewardship
4)  Lead & manage
fundraising
5)  Follow the highest ethical
standards, ensure
accountability, & comply
with the law
6)  Engage the board in
planning & lead
implementation
7)  Develop future
leadership
8)  Build external
relationships & serve
as an advocate
9)  Ensure the quality &
effectiveness of
programs
10) Support the board
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
BOARD ROLES & RESPONSIBILITIES
Set
organizational
direction
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
Strategic Priorities
Goals
Objectives
Tactics
•  Process not just a
document
•  Roadmap
•  Input from board,
staff, stakeholders
•  Narrative, resources,
implementation tools
STRATEGIC PLANNING
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
BOARD ROLES & RESPONSIBILITIES
Set
organizational
direction
Provide
oversight
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
Nonprofit Lifecycles: Stage-Based Wisdom for
Nonprofit Capacity
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
Generative
Fiduciary
Governance
as
Leadership
Strategic
WHY are we
going to do it?
HOW are we
going to do it?
WHAT are we
going to do?
§  Scanning your
external
environment
§  Comparative
advantage
§  Strategic plans
§  Confronting challenges in
traditions & values
§  What matters most to us?
§  What does this mean to
us?
§  Framing the right issue
§  Tangible
§  Operations
§  Legal
§  Results
§  Resources
§  High performing
boards address all
three
§  Great boards know
the differences
§  Fundraising in all
three
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
BOARD ROLES & RESPONSIBILITIES
Set
organizational
direction
Provide
oversight
Ensure
necessary
resources
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
100% BOARD GIVING
•  Demonstrates personal
commitment
•  Gives confidence to ask
others
•  Encourages foundations to
give
•  Creates board “ownership”
•  Board is ultimately
responsible for financial
stability of organization
•  Need policy
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
COMMITMENT TYPES
Board Giving
Commitment
Open
Ended
Flexible
Specific
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
GIVING PYRAMID
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
SPHERES OF INFLUENCE
New gifts
Annual donors
Midsize donors
Major donors
Planned
giving
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
Prospecting Identification Preparation
Cultivating Build the
Relationship
Engage the
Donor Ask for the Gift
Stewarding Recognition Reporting Communicating Engagement
FUNDRAISING PROCESS
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
FUND DEVELOPMENT
Diversity
is key
Individuals
Membership
Special
events
Foundation
grants
Government
grants
Corporate
sponsorship
Earned
income
Service
clubs
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
FUNDRAISING CULTURE ASSESSMENT
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
THE DIFFERENT HATS WE WEAR…
Legal Hat
Ambassador
Hat
Volunteer
Hat
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
WHAT DOES IT MEAN TO BE AN
AMBASSADOR?
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
BOARD’S ROLE*
• Meeting & engaging with
peopleConnector
• Illustrating the work in a
compelling wayStoryteller
• Making the case for the
futureVisionary
• Asking for specific
support or involvementCloser
*Creation in Common
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
ENSURE BOARD & PRESIDENT
ENGAGEMENT*
CEO is displacing board
GOVERNANCE AS
OBSERVATION
CEO is in constructive
partnership with board
GOVERNANCE AS
LEADERSHIP
CEO is going thru the
motions with the board
GOVERNANCE AS
ATTENDANCE
CEO is displaced by board
GOVERNANCE AS
MICROMANAGEMENT
C
E
O
E
N
G
A
G
E
M
E
N
T
BOARD ENGAGEMENT
* Source: Richard Chair et. al. “Governance as Leadership”
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
ACTIVITY TIME!
Write “board” in the space provided if you
think it is a board responsibility.
Write “staff” if you think it is a
responsibility carried out by the staff.
Write “both” if you think it is a
responsibility shared by staff and board.
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
Board
Leads
Shares values thru policies
that put mission in action
Hires, supports, assesses
ED
Opens funding resources in
community
Oversees financial due
diligence
Recruits & retains new
board members
ED Leads
Develops/ Proposes policy
questions
Hires, supervises,
motivates staff
Develops & implements
programs
Shared
Leadership
Strategic plan
Fundraising plan &
strategies
Evaluations
Prep board meetings
SHARED LEADERSHIP
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
CEO’S ROLE IN GOVERNANCE
•  Differs from org to org
•  Accept that it takes time
•  Requires clarity
•  Recommended ex-officio
•  Present strategic issues of importance
•  Work closely on policy, fundraising, and public
relations
•  Discuss assumptions and preferences
•  Accountable to the board, board accountable to
stakeholders
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
RECRUITMENT
Great board
member
retention
begins with
a great
recruitment
process!
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
WHO HAS…
q  A defined recruitment
process?
q  A regular recruitment
cycle?
q  A governance and/or
nominating committee
leading the process?
q  The ED/CEO leading the
process?
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
LEADING THE PROCESS
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
WHERE DO YOU FIND CANDIDATES?
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
NEXT GENERS
Gen Y,
Millennials
Generation
X
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
Identify
Cultivate
Recruit
Orient
Involve
Educate
Evaluate
Rotate
CELEBRATE!
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
EXPECTATIONS
•  Board descriptions
•  Terms
•  Time commitment
•  Financial commitment
•  Recruitment process
•  Orientation
•  Committee
participation
•  Ongoing education
•  Board activities
•  Evaluation
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
STEP 1: TIMELINE
• Review docs & past recruitment
• Design self-eval
Month 1
• Conduct self-eval & demo matrix
• Design application, interview questions & outreach messaging
Month 2
• Add to website
• Share with networks
Month 3
• Schedule & conduct interviews
• Invite to board meeting
Month 4
• Host at board meeting
• Make recommendations
Month 5
• Inform candidates
• Schedule orientation
• Intro board buddies
Month 6
• Debrief process
• Gather feedback
Month 7
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
STEP BY STEP
Evaluation Application Expectations Outreach
Vetting
Candidate
Approval
Wrap Up Debrief
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
ORIENTATION
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
RETENTION & ENGAGEMENT
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
FINDING SUCCESS
Success!
Joyful
leadership
Accountability
Expectations
ArtScience
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
PROFESSIONAL DEVELOPMENT
Trainings	
Associa,ons	
Practice
leadership
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
BOARD CULTURE
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
BOARD MEETINGS
AGENDA
•  Frequency
•  Keep under 2 hours
•  Focus on governance
•  Strategic plan
priorities, goals
•  Mission moments
•  Recognition
•  Consent agendas
FACILITATION
•  Quorum
•  Attendees
•  Roberta’s Rules of
Order
•  Avoid
micromanagement
•  Accountability
•  Virtual vs. in person
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
FOR EVERY MEETING
•  Serve mission
•  Location
•  Outcomes
•  Connect strategic
plan
•  Agenda – out 3
days prior with
add’l items
•  Honor time
•  Shared
responsibilities
–  Minutes or notes
(action items &
deadlines)
–  Facilitation
•  Provide food
•  Follow up
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
•  Concentrate on outcomes
& mission
•  Step up step back
•  Different perspectives &
agendas
•  Behind-the-scenes prep
•  Solicit feedback
•  Allow space for questions
•  Use imagery
FACILITATION TIPS
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
MEETING PREPARATION
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
IT’S NOT ABOUT YOU
How does this serve the mission?
Does it fit our strategic goals?
What’s our capacity?
What does success look like?
Keep it high level!
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
COMMUNICATION
“Change happens by listening and then
starting a dialogue, with the people
who are doing something you don’t
believe is right.”
- Dr. Jane Goodall
*Conversant
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
CONFLICT MANAGEMENT
•  Don’t be afraid of conflict!
•  What is the process for
conflict resolution?
•  Don’t take it personally
•  What is best for the
mission?
•  How will you demonstrate
excellent leadership?
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
WHAT MAKES ‘EM TICK
• Always YES
• Wants to help
everyone &
everything
• Caution!
OVER-COMMITTED
• Needs lots to stay
engaged
• Don’t let them sit
around
BUSY, BUSY, BUSY
• Verbal &
print
• Use titles
&
acknowle
dgment
LIKES RECOGNITION
• Stays focused & on track
• Great for events
• May get discouraged by
others’ lack of support
ORGANIZER
• Lots of ideas for
improvement
• Pair with an Organizer
to keep things moving
CREATIVE
*Abigail Harmon
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
RECOGNITION
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
TAKE AWAY & COMMITMENT
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
/emilydavisconsulting /AskEmilyD
#nonprofit
#governance
Emily Davis, MNM
Emily Davis Consulting
(720) 515-0581
emily@emilydavisconsulting.com
emilydavisconsulting.com

More Related Content

PDF
Shared Leadership Between Board and Staff
PDF
Board Service: Where to Look and What to Know
PPTX
D9520 Young Professionals Forum - Attracting Young Professionals Part 2
PDF
Board Meetings that Make a Difference
PPTX
Advocacy 101, Scott Rogers, Eau Claire Area Chamber
PDF
Willy's Track Record
PPT
Cormac russell forever manchester
PPTX
D9520 Young Professionals Forum - Attracting Young Professionals Part 1
Shared Leadership Between Board and Staff
Board Service: Where to Look and What to Know
D9520 Young Professionals Forum - Attracting Young Professionals Part 2
Board Meetings that Make a Difference
Advocacy 101, Scott Rogers, Eau Claire Area Chamber
Willy's Track Record
Cormac russell forever manchester
D9520 Young Professionals Forum - Attracting Young Professionals Part 1

What's hot (19)

PPT
Cormac russell fair share trust
PPTX
Women in Rotary Illuminate
PPTX
Trusteeship and millennials - the changing face of volunteering
PDF
Leadership Award Acceptance Speech
PPTX
She BUSINESS - Australia's only business club for women
PDF
Keynote Speech Press Release 3.2011
PDF
Adecco Vietnam - Knowledge sharing breaking the glass ceiling
PDF
Women in the Workplace Data at Seat @ the Table May 2018
PPTX
PM3: A chief executive's guide to bringing the best out of your board
PPT
What Every Ceo Needs To Know 11 08
PPTX
Build & Grow A Community, Rachel Arst McCullough
PDF
Covering Your Governance Bases (CCDEA)
PDF
Essentials in Governance Excellence
PDF
Women In Law Presentation: Building the Bench, By Kristen Harris
PPT
Creston TimeBanking Presentation
PPTX
A7: How to (almost) stop worrying about your charity
PPT
Networking by Association(s)
PPTX
Glass Ceiling
Cormac russell fair share trust
Women in Rotary Illuminate
Trusteeship and millennials - the changing face of volunteering
Leadership Award Acceptance Speech
She BUSINESS - Australia's only business club for women
Keynote Speech Press Release 3.2011
Adecco Vietnam - Knowledge sharing breaking the glass ceiling
Women in the Workplace Data at Seat @ the Table May 2018
PM3: A chief executive's guide to bringing the best out of your board
What Every Ceo Needs To Know 11 08
Build & Grow A Community, Rachel Arst McCullough
Covering Your Governance Bases (CCDEA)
Essentials in Governance Excellence
Women In Law Presentation: Building the Bench, By Kristen Harris
Creston TimeBanking Presentation
A7: How to (almost) stop worrying about your charity
Networking by Association(s)
Glass Ceiling
Ad

Similar to Essentials in Governance Excellence (20)

PDF
Covering Your Board Bases
PDF
Building the Board Bench (BoardSource Webinar)
PDF
Strategies for Success: Board Recruitment and Retention
PDF
Joining the Team: Covering Your Board Bases
PDF
Governance Foundations: Ensuring Necessary Resources
PDF
Building the Board Bench
PDF
Strategic Thinking for Nonprofit Organizations (Sept 2014)
PDF
Covering Your Governance Bases (CCDEA)
PDF
Board Meetings that Make a Difference
PDF
Bring Out the Best in Your Board
PDF
Board Ambassadors: Ensuring Necessary Resources
PDF
USRA art science joy volunteer leadership
PDF
Covering Your Board Bases Boulder Chamber Orchestra
PDF
Joining the Team: Covering Your Board Bases (CBCA)
PDF
USRA board recruitmentretentionmay2014
PDF
Joining the Team: Covering Your Governance Bases
PDF
Before You Join a Board of Directors
PDF
Recruitment Strategies For Success
PDF
Building the Bench: Board Recruitment and Retention
PDF
Essentials in Governance Excellence
Covering Your Board Bases
Building the Board Bench (BoardSource Webinar)
Strategies for Success: Board Recruitment and Retention
Joining the Team: Covering Your Board Bases
Governance Foundations: Ensuring Necessary Resources
Building the Board Bench
Strategic Thinking for Nonprofit Organizations (Sept 2014)
Covering Your Governance Bases (CCDEA)
Board Meetings that Make a Difference
Bring Out the Best in Your Board
Board Ambassadors: Ensuring Necessary Resources
USRA art science joy volunteer leadership
Covering Your Board Bases Boulder Chamber Orchestra
Joining the Team: Covering Your Board Bases (CBCA)
USRA board recruitmentretentionmay2014
Joining the Team: Covering Your Governance Bases
Before You Join a Board of Directors
Recruitment Strategies For Success
Building the Bench: Board Recruitment and Retention
Essentials in Governance Excellence
Ad

More from Emily Davis Consulting (20)

PDF
BoardSource Strategic Planning Webinar Nov 2019
PDF
Joining the Team: Covering Your Governance Bases (CBCA)
PDF
Nonprofit Governance Practices and Structures that Work: Shared Leadership, O...
PDF
BoardSource Foundation Governance February 2019
PDF
Ensuring Necessary Resources: Board Ambassadors (October 2017)
PDF
Adobe Board Service 101 - September 2017
PDF
Theory of Change: Strategic Planning for Nonprofit Organizations
PDF
Governance Essentials: Ensuring Necessary Resources
PDF
Engaging the YNPN Alumni Network
PDF
Board Ambassadorship: Ensuring Necessary Resources
PDF
Board Ambassadors: Ensuring Necessary Resources
PDF
Board Ambassadorship: Ensuring Necessary Resources
PDF
Board Ambassadorship: Ensuring Necessary Resources
PDF
Governance Essentials for Success
PDF
Governance Essentials for Success
PDF
Board Recruitment (and Engagement) that Rocks!
PDF
The Art and Science of Nonprofit Networking
PDF
Building a Digital Fundraising Strategy
PDF
Philanthropy's Next Generation Now
PDF
Better Board Meetings
BoardSource Strategic Planning Webinar Nov 2019
Joining the Team: Covering Your Governance Bases (CBCA)
Nonprofit Governance Practices and Structures that Work: Shared Leadership, O...
BoardSource Foundation Governance February 2019
Ensuring Necessary Resources: Board Ambassadors (October 2017)
Adobe Board Service 101 - September 2017
Theory of Change: Strategic Planning for Nonprofit Organizations
Governance Essentials: Ensuring Necessary Resources
Engaging the YNPN Alumni Network
Board Ambassadorship: Ensuring Necessary Resources
Board Ambassadors: Ensuring Necessary Resources
Board Ambassadorship: Ensuring Necessary Resources
Board Ambassadorship: Ensuring Necessary Resources
Governance Essentials for Success
Governance Essentials for Success
Board Recruitment (and Engagement) that Rocks!
The Art and Science of Nonprofit Networking
Building a Digital Fundraising Strategy
Philanthropy's Next Generation Now
Better Board Meetings

Recently uploaded (20)

PDF
Item # 3 - 934 Patterson Final Review.pdf
PDF
Population Estimates 2025 Regional Snapshot 08.11.25
PPTX
True Fruits_ reportcccccccccccccccc.pptx
PDF
UNEP/ UNEA Plastic Treaty Negotiations Report of Inc 5.2 Geneva
PPTX
SOMANJAN PRAMANIK_3500032 2042.pptx
PPTX
DFARS Part 253 - Forms - Defense Contracting Regulations
PPTX
SUKANYA SAMRIDDHI YOJANA RESEARCH REPORT AIMS OBJECTIVES ITS PROVISION AND IM...
DOCX
EAPP.docxdffgythjyuikuuiluikluikiukuuuuuu
PDF
PPT Item # 2 -- Announcements Powerpoint
PPT
The Central Civil Services (Leave Travel Concession) Rules, 1988, govern the ...
PDF
PPT - Primary Rules of Interpretation (1).pdf
PDF
eVerify Overview and Detailed Instructions to Set up an account
PPTX
Neurons.pptx and the family in London are you chatgpt
PPTX
Developing_An_Advocacy_Agenda_by_Kevin_Karuga.pptx
PDF
4_Key Concepts Structure and Governance plus UN.pdf okay
PPTX
BHARATIYA NAGARIKA SURAKSHA SAHMITA^J2023 (1).pptx
PPTX
Empowering Teens with Essential Life Skills 🚀
DOC
LU毕业证学历认证,赫尔大学毕业证硕士的学历和学位
PPTX
Quiz - Saturday.pptxaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
PDF
PPT Item # 5 - 5307 Broadway St (Final Review).pdf
Item # 3 - 934 Patterson Final Review.pdf
Population Estimates 2025 Regional Snapshot 08.11.25
True Fruits_ reportcccccccccccccccc.pptx
UNEP/ UNEA Plastic Treaty Negotiations Report of Inc 5.2 Geneva
SOMANJAN PRAMANIK_3500032 2042.pptx
DFARS Part 253 - Forms - Defense Contracting Regulations
SUKANYA SAMRIDDHI YOJANA RESEARCH REPORT AIMS OBJECTIVES ITS PROVISION AND IM...
EAPP.docxdffgythjyuikuuiluikluikiukuuuuuu
PPT Item # 2 -- Announcements Powerpoint
The Central Civil Services (Leave Travel Concession) Rules, 1988, govern the ...
PPT - Primary Rules of Interpretation (1).pdf
eVerify Overview and Detailed Instructions to Set up an account
Neurons.pptx and the family in London are you chatgpt
Developing_An_Advocacy_Agenda_by_Kevin_Karuga.pptx
4_Key Concepts Structure and Governance plus UN.pdf okay
BHARATIYA NAGARIKA SURAKSHA SAHMITA^J2023 (1).pptx
Empowering Teens with Essential Life Skills 🚀
LU毕业证学历认证,赫尔大学毕业证硕士的学历和学位
Quiz - Saturday.pptxaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
PPT Item # 5 - 5307 Broadway St (Final Review).pdf

Essentials in Governance Excellence