Brian McDowell presented on establishing a sustained center of excellence for SEO. He outlined 10 steps: 1) have a shark tank mentality, 2) understand attribution modeling, 3) audit account credentials, 4) build a channel profit and loss statement, 5) conduct continuous keyword discovery, 6) perform technical site audits, 7) establish a collateral publishing calendar, 8) use reporting platforms and requests for proposals, 9) pitch for team expansion, and 10) pursue continued education. The presentation provided details and tips for implementing each step to build and maintain an effective SEO program.