Bringing transparency in Construction through technology: Gauri Seth at No-code effect event
- 1. Leveraging Digital Tools for a better Customer Experience Presented by: Gauri Seth Transparency in Construction Oct 20,2021
- 2. Technology is central in how we live. 02
- 3. Technology is helping individuals and businesses to either make incremental improvements. 03
- 5. 05 Technology disrupted these industries: Retail Cab Services Logistics to name a few........
- 7. Thriving Today Their success cannot be attributed to Price Advantage anymore as customers use these apps/ platforms for sheer convenience and transparency now. 07 These companies may have entered because of a Price Advantage Transparency proved to be a Competitive Advantage and allowed these Modern Companies to expand their customer reach to even non-users.
- 8. Construction Multiple Stakeholders- Client, Architect, Design Consultants, Project Management Consultants, Contractors, Material Suppliers, Service Providers. 08 Journey of an average of eight months, with innumerous calls, whatsapps, meetings, emails, spreadsheets, catalogs, site visits, negotiations, inspections. Customers routinely face project delays, cost overruns and a general lack of control over their projects. Lack of Understanding and Clarity leaves the Customer drained. The unsystematic & complex network of parties creates broken communication & lack of transparency. Client suffers from untrue information, delayed information and never visualise the true status Multiple versions of the status are buried in the information exchanged over disconnected platforms.
- 9. Details of Material Selected Project Progress Miscommunication Dependence on Few Key People x ! ? ! x Construction Technology x Co-ordination Typical Scenario 09
- 11. CLIENT CONTRACTOR ARCHITECT & DESIGN CONSULTANTS PMC SERVICE PROVIDERS MATERIAL SUPPLIERS The only way the construction industry can grow is by making information flow between stakeholders without friction. Transparency 10
- 12. QUOTATIONS, TDS, CATALOG, BILLS RFQ's WO's CONTRACTOR ARCHITECT & DESIGN CONSULTANTS PROJECT MANAGEMENT SERVICE PROVIDERS MATERIAL SUPPLIERS CLIENT INVENTORY FINANCE 12 LABOUR CONTRACTORS EQUIPMENT RENTAL ETC PROJECT STATUS BILLS RFQ's PO's QUOTATIONS, BILLS TEAM MANAGEMENT PROCUREMENT
- 13. Digitize the Entire Project Life Cycle 11 Material Selection Construction, Assembly & Installation Procurement Project Planning Delivery
- 14. REVOLUTION When the construction industry digitizes not for efficiency but for transparency, they will witness the markets expand as potential customers (on the fence) will also become customers. 13
- 15. Thank You 01