BrodtKerry_122016
- 1. KERRY BRODT Mobile: 07463 382 810 | kerrylily@gmail.com SUMMARY IT Analyst with 20 yearsofprogressiveexperience. Extensiveexperienceliaisingbetween developers, analysts, and multiplelevelsof clientsand management.Comfortableperforminginterviews, workshops, and training sessions. Able to tailor written and verbal documentation and communication tomatch theneedsof each audience. Proactivein analyzing complex problemsand businessprocesses. Extensiveexperienceindataextraction, presentation, and query writing/development forad hoc anddashboardreports. Permanently moved to Scotland inJune2014; British Citizen. SKILLS PROFILE Platforms Familiarity w ith various versions of Unix, Window s, and Mac operating systems Protocols Adept in FTP, Telnet, SNMP, POP3, HTML Tools Scheduling (cron, NT Scheduler, Veritas Backup Exec, Autosys, UC4), Netw orkand SystemTroubleshooting (HP Openview , Netcool, Compaq Insight Manager, systemlogs), trouble ticketing (in house, PEGA Rules, HPQC and Remedy), Microsoft Office Suite, NDM, Rational Clearcase, Visio, Sybase Pow erDesigner, Legal/Finance Contract Management Softw are (Selectica CLM, LMS, CMSI), SnagIt, Selectica CLM Database and Reporting (Oracle, MS SQL), SQL scripting, Microsoft Access, CrystalReports, TOAD, SQL Developer, ETL Development, Customer Care and Billing (CC&B), Minq Softw are DBVisualizer, BCP Programming UNIX Scripting, Perl, C++, HTML, PLSQL, Oracle Warehouse Builder 10.x and 11.x, OMBPlus, TCL EMPLOYMENT HISTORY Sogeti, USA converted to TEKSystems 4/1/2010 — 9/27/2014 Baltimore, MD Senior Consultant Contract: Allegis Project Description 8/2013 to Present Systems Analyst– Generated analysis and design documents for the integration layer of an intermediary process between externalVMS billing systems and PeopleSoft. The intent of this integration team w as to make sure that developed services could be used as globally as possible w ithin the organization. Accomplishments Generated businessprocessmodelsto accurately reflect envisioned serviceflow Designed datatablesto beused asarepository in theintermediateTIBCO environment Documented functional requirementsforintegrationlayer Met with businesspartnersand developersto makesurethat requirementssatisfied bothgroups’needs Project Technologies Oracle, Minq SoftwareDBVisualizer, Microsoft Suite(Excel, Access, Word,Visio), SharePoint, PeopleSoft Financials, Sysbase’sPowerDesigner, SmartBear’sSoapUI. Contract: T. Rowe Price Project Description 7/2012 to 6/2013 Business Analyst – Supported, maintained, and developed in house implementation of Selectica’s Contract Lifecycle Management tool. Updated and reprogrammed SQLPlus scripts for a new compliance tool. Accomplishments Administered accountsand rolesfor100Selecticausers Created and disseminated system, ad hoc, and tailored reportsforSelecticatool Refined and communicated requirementsto Selecticavendor from broad user base Developed test plansand caseswith usersfor continuing Selecticasoftwarereleases Analyzed, planned, and performed data migration process forcontract recordsfroma relational
- 2. database into Selectica’s proprietary data model Designed complex SQL queries to facilitate continued Selectica support and maintenance of migrated contracts Sole support liaison betw een vendor and enterprise installation of Selectica application Composed and maintained issues log for Selectica application w ith alltechnicaland business process items that needed to be resolved Project Technologies SQLPlus, Oracle, PLSQL,HPQC, Autosys, Minq SoftwareDBVisualizer,Microsoft Suite(Excel, Access, Word),p SharePoint, PVCS, SnagIt,SelecticaCLM, Legaland FinanceContract Management applications(CMSI, Selectica) Contract: AbingtonMemorial Hospital Project Description 5/2012 to 6/2012 Technical Analyst – Designed and developed mechanism to extract Active Directory details into SQL Server Database, then output this data in grxml flat file in order to present a Nuance viable physician directory. Accomplishments Bridged gap between ADNT andSQL Server viaLDAP OPENQUERY Worked around pagesizelimitsforLDAP by PLSQLiteration Designed and developed GRXML/XML output file(s) in order to be read by Nuance Continued to exist as a support resource after implementation Project Technologies SQLPlus, PLSQL, Microsoft Suite(Excel, Access, Word), Nuance, LDAP, OPENQUERY, ADNT, XML, GRXML Contract: ConstellationEnergy Project Description 4/2010 to 4/2012 Business Intelligence Analyst – Performed analysis and design activities associated w ith the development of the databases required in support of the creation of Baltimore Gas and Electric’s new billing and customer care system. Accomplishments Analysis and translation of new and existing business user reporting needs into EFDs (Enhancement Functional Design Document) and RDDs (Report Design Document) Translated relationships betw een criticalbusiness tables to simplify complex business concepts into data mapping models for development teams Created the first fully functionalcustomprocessflow within Oracle Warehouse Builder Developed Perl script to compare query results fromone database to another for data validation in lieu of a dblink Developed TCL scripts using OMBPlus (OUBI’s ow n version of SQLPlus) in order to facilitate environment modifications during migration of OWB objects Created systemof gathering run-time statistics for allprocess flows execution in order to review ETL performance Review ed and improved SQL/PLSQL scripts created by junior developers Used command line scripts to execute frameworkjob execution; extensive time spent on improvement and streamlining of these scripts for ‘go-live’ Translated ETLs into the scheduling tool UC4 including all dependencies and necessary compartmentalizing of different processflow steps Designed process flows within UC4 for optimum performance Documented ‘playbook’ of all process execution for BIteam Analyzed database permission requirements for business intelligence use Analyzed and documented archiving requirements for business needs Developed UNIX scripts and PLSQL scripts in order to facilitate ETL execution Project Technologies Oracletechnologies(OracleSQL Developer, SQLPlus, OUBI, OWB, OWBPlus, CC&B), PLSQL, HPQC, UC4, Sybase PowerDesigner, Microsoft Suite(Excel, Access, FrontPage, Word) Computer Sciences Corporation 10/1/2007 — 4/1/2010 Baltimore, MD Project Description Senior Operations Analyst and Team Leader - Production Operations leader for team of analysts and operators critical to the daily successof a Medicare Part D Billing system. Member and group healthcare focused results require a high degree of availability and responsibility to client. Facilitation of this by focusing on customer goals, requirements and the ability to adapt and performas both analyst and leader. A bottom-up
- 3. approach to development of best practices has generated repeatable results w hich have been backed up by procedure and documentation creation. Accomplishments Analyzed, developed a plan, and succeeded in the automation of manually run reports and batch jobs to production environment. This required intensive investigation and analysis of available systems and output. Result w as to free up analyst availability by automating regular processes Created and developed tools to eliminate the manual manipulation and validation of data files; primarily through SQL script development Improved critical w orkflowsand processesto better meet government mandated SLAs. This required research and analysis of existing processes, applying a forward thinking approach that pulled on expanse of technical know ledge, strong relationships with other teams, and the presentation of concepts as wellas actualchanges that could be immediately implemented Review, analyze, and evaluatecomplex businesssystems, businessrequirements, and user needs Adhereto project plansand accomplish project milestones Interfacewith internal and external resourcesand clientsto ensuremutual understanding ofrequirements Collaborate w ith quality assurance, configuration management, and project management teams Build complex SQL queries to assist stakeholders with analysis of data Develop and document processes Consistently apply commonly accepted concepts, practices, and procedureswithin the software engineering field Familiarity w ith allphases of SDLC Responsible for interviewing, hiring, and training both onshore and offshore teammembers Project Technologies OracleDB, UNIX, TOAD, SQLPlus, Microsoft Suite(Excel, Access, FrontPage, Word), UNIX Wells Fargo 3/1/2003 — 10/1/2007 Columbia, MD Project Description Analyst III - Thisrolewas primarily titled “Production Control”; however, thisincluded releasesof development codeto production, and releasemanagement. I waspromoted within thisroleto team lead within thedatacenter, production control, and purchasing group, providing backup, mentor-ship and support. As lead, project management and development within anumberof high visibility projectscameto theforefront. Additionally I developed and maintained management reportsfor theRemedy ticketing application Accomplishments Lead the production controland purchasing teams Technical investigation of processes, applications, and implementation to understand and devise documentation that fulfills customer, technician, and developer needs Development of new purchasing process including business requirement gathering, development, w orkflow documentation, and training w ith newScale technologies Major role in upgrade of account audit tool; collected requirements, managed team project progress, developed SQL for additional checks and balances, and for data load process, coordinated data clean-up effort, provided front-line support once upgrade w ascomplete Intermediary betw een customers and technicians and technicians and developers; act in all customer’s best interests to devise a sound solution for all parties Key player in audit controls and documentation Implemented and designed physicalsecurity documentation, validation, and review process Coordination of environment w ide application releases Provide on-call support for daily financialprocessing using NDM Release development code via Rational Clearcase and Weblogic Creation of ad-hoc database reports and development of scheduled reports using SQL Command line and GUI administration of Autosys Coordination w ith multiple vendors and customers to provide solutions to purchasing, customer service, and production controlprocesses Design, update, and maintain group w eb pages Project Technologies OracleDB, NDM, Remedy, Autosys, SQLPlus, MicrosoftSuite(Excel, Access, Frontpage, Word), UNIX, RationalClearcase, VeritasBackup Exec, Microsoft Suite(Excel, Access, FrontPage, Word) EDUCATION - University of Maryland, B.S. Computer Studies