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Strategic planning and sustainability
Workshop




Kuala Lumpur, March 27, 2012

                                        MACD Workshop v5 (AV).ppt   1
The strategic planning cycle – How it is supposed to work



                            Strategy selection    Execution planning




External
                    Strategic analysis
scanning                                                         Execution




                                Learning         Monitoring




                                                              MACD Workshop v5 (AV).ppt   2
Sound strategies ought to be based on rigorous fact-based analysis
and unbiased decision making
Process of strategic management


Strategic analysis       Strategy selection                  Strategy implementation


      External                                  Objectives
      analysis              Strategy                                     People, resources,
                            options                                      structures, processes,
                                                                         culture needed
       Opportunities
            Threats                                                      Converting strategy
                                       Evaluation             Strategy   into operational plans
 Strengths
 Weaknesses
                                                                         Making people act in
                                                                         line with strategy
                                   Strategy decision:
      Internal                     Choose a strategy                     Monitoring, learning,
      analysis                                                           correcting


                                                                                 MACD Workshop v5 (AV).ppt   3
Going through the strategic planning cycle – How often?


                             • Daily: "normal" external events might require new
                               strategic responses, effecting the whole cycle


                             • Monthly: KPI reports etc.


                             • Annually: budgeting and investment planning and
                               strategic planning must be consistent and aligned

                             • Occasionally: for example when:

                               – Company in trouble

                               – Major external shocks

                               – New owners etc.




                                                                       MACD Workshop v5 (AV).ppt   4
Winning strategies provide answers to five key questions

Strategic key questions

              What do we    Where do we     How do we     Have we got,   Which
              want?         play?           win?          what it        enablers do
                                                          takes?         we need?
 Corporate
  Strategy




                                                                                            Parenting
                                                                                            Advantage
 Business
 Strategy




                                                                                           Competitive
                                                                                           Advantage


             Targets and    Markets          USPs       Capabilities &   Structures
              ambitions                                  Resources      and systems
                       INHERENT POTENTIAL                    ABILITY TO ACHIEVE
                                                                    POTENTIAL

                                                                                       MACD Workshop v5 (AV).ppt   5
Are we organized strategically = Aimed at long term sustainability?


                             All options found                   Are planners capable of
                             and considered                      understanding execution
                                  "fairly"?                          complications?


   Daily? Angles
   wide enough?

                                                                       Right managers? If not,
                                                                       what is done about it?


         Analytical skills
          good and un-                                            Do KPIs measure the
         biased enough?                                           right things? And are
                                                                 measurements correct?
                                 What are the mechanisms for
                                 continuous learning? Are they
                                          effective?


                                                                                MACD Workshop v5 (AV).ppt   6
C. SWOT analysis




                   MACD Workshop v5 (AV).ppt   7
The SWOT analysis aims to provide a sound analytical basis for
identification and selection of strategy options
SWOT analysis


STRENGTHS                   WEAKNESSES

Build on strengths and      Overcome weaknesses and        Internal
intensify competitive       turn them into strengths       analysis
advantage

Closely track environment   Early recognize threatening
and take advantage of       situations/events/factors
upcoming events             and formulate action plan to   External
                            minimize risks                 analysis

OPPORTUNITIES               THREATS




                                                                      MACD Workshop v5 (AV).ppt   8
The analysis of internal strengths and weaknesses looks at all
resources and aspects of a company and its success factors

                                                                       • Define current and future potential

  1   EXTERNAL ANALYSIS                                                • Evaluate the subjective assessment of the defined
               Market
                                                                         potential and attempt to make it objective
Customers/                   Compe-
trends                       titors                                       – Comparing the potential with the industry
                                         3   SWOT ANALYSIS
               3.
         Sales channel                                                      development or the development of the most
          structures
                                             • Success factors              important competitors
                                             • Strengths/weaknesses       – Weighing the corporate data against the business
  2   INTERNAL ANALYSIS
         Products/ranges
                                             • Opportunities/threats        standards
                             Organi-
                             zation/
                                                                          – Examining the analyzed strengths and weaknesses
Core com-
petencies                    framework                                      with respect to the corporate / public goals
              Sales/profit
             development
                                                                       • Determine the success factors of the company /
                                                                         institution




                                                                                                               MACD Workshop v5 (AV).ppt   9
The external analysis examines the environment of a company and
determines opportunities and threats
                                                                       • Monitor and examine trends and developments and
                                                                         determine their relevance
  1   EXTERNAL ANALYSIS                                                  – Political, economical
               Market
                                                                         – Markets, consumers
Customers/
trends
                             Compe-
                             titors
                                                                         – Competitors (incl. up/down value chain)
               3.
                                         3   SWOT ANALYSIS               – Social, demographic, cultural
         Sales channel
          structures                                                     – Technical, technologies
                                             • Success factors
                                                                         – Legal, regulatory
                                             • Strengths/weaknesses
  2   INTERNAL ANALYSIS                                                  – Shocks, events, disasters, weather etc.
                                             • Opportunities/threats
         Products/ranges
                                                                       • Analyze / assess their significance for the company
                             Organi-
Core com-
petencies
                             zation/
                             framework
                                                                       • Recognize future opportunities and threats as quickly
              Sales/profit
                                                                         as possible and react to a changing environment by
             development
                                                                         – Realizing external signals in "real time"
                                                                         – Collecting information continuously and analyzing it
                                                                            immediately drawing the necessary conclusions
                                                                            from it

                                                                                                            MACD Workshop v5 (AV).ppt   10
The number of external factors driving long term business success
      are many
                                                        Increased barriers to entry
                                                        from growing societal and
                                                        environmental standards




                                                           Threat of new
                                                           entrants
                              Ecological                                              Socio-demographic
                              environment                                             environment
        Greater
        strategic                                                                                                     Growing
        partnerships       Suppliers’                                                    Customers’                   loyalty
        with
        suppliers to       bargaining power                   Business                   bargaining power
                                                                                                                      towards
                                                                                                                      ‘responsible’
        address S&E                                                                                                   suppliers
        risks
                       Political and legal                                                         Technological
                       environment                                                                 environment
                                              Rivalry among               Threats of
                                              competitors                 substitutions



                                             Power of reputation as      Greater differentiation
                                             a business asset.           in S&E performance of
                                             Comparative advantage       product/services

Source: Porter, 1980

                                                                                                                   MACD Workshop v5 (AV).ppt   11
The SWOT matrix should group and categorize key internal strengths
and weaknesses as well as external opportunities and threats

   Internal              Strengths       Weaknesses                     Opportunities         Threats              External

Sales and               •…            •…
marketing                                                              •…                •…                Social, demographic

Operations              •…            •…
                                                                       •…                •…                Technological
Human                   •…            •…
resources                                                              •…                •…                Economic
R&D and                 •…            •…
technology                                                   ??
                                                                       •…                •…                Market, customers
Financial and           •…            •…
accounting
Purchasing,                                                            •…                •…                Political/legal/regulatory
                        •…            •…
suppliers
Coordination                                                                                               Industry and
                        •…            •…                               •…                •…
mechanisms                                                                                                 competition

    Links and interactions between internal and external factors will have to be further investigated in order to develop
    strategic options

Source: Roland Berger                                                                                    MACD Workshop v5 (AV).ppt   12
E. Strategy planning and sustainability




                                          MACD Workshop v5 (AV).ppt   13
… but, there is consensus that sustainability requires conciliation of
environmental, social and economic demands


                                                        Society



                                           Bearable                 Equitable


                                                      Sustainable
                           Environment                                  Economy

                                                         Viable



Source: World Summit 2005, Roland Berger                                          MACD Workshop v5 (AV).ppt   14
But, sustainability must be linked to the corporate strategy




    Any sustainability strategy that is
    not closely linked to the core of
    the organization – the business –
    will fail

Source:   Roland Berger                                        MACD Workshop v5 (AV).ppt   15
Generally, sustainability initiatives support one of three strategic
    goals

1          MANAGING
           RISK
                          • Many already address some ecological or social risks by establishing environmental
                            management or whistle blower protection
                          • Companies should integrate sustainability issues more actively into risk management to
                            indentify gaps and act to become less vulnerable


2          ENHANCING
           BUSINESS
                          • Companies that want to grow profitably need to develop and nurture a solid reputation and a
                            healthy internal culture around sustainability
                          • Reputation is becoming an increasingly important differentiation factor on both customer and
                            employment markets
                          • Creating a healthy internal culture is critical to attracting and retaining the right people to
                            provide continuous value creation and cost savings


3          GENERATING
           BUSINESS
                          • With forward-thinking, business opportunities can be generated through activities that better
                            society and preserve our planet
                          • Social and environmental needs are emerging in B2B and B2C markets, demographic profiles
                            are changing, creating new customer segments
                          • Companies can profit through innovations to fulfill these new needs and values by actively
                            targeting these segments
Source:   Roland Berger                                                                                      MACD Workshop v5 (AV).ppt   16
3           GENERATING BUSINESS



      The product offering should be tailored to the segment needs



SUSTAINABILITY-NEEDS PROFILE                                          PRODUCT DIFFERENTIATION


                                   National                           • Environmentally friendly
                                    Pride
                                                     Regional
                                                     Products
                                                                      • Healthy – "Good for me"
                Independence        Work-Life
                                    Balance                           • Sustainable corporate values
                                                     Nutrition
             Helping                      Health     conscious
             Neighbors                                                • "Green image"
                                  Resource                Sport
                  Family          Efficient
                                                                      • Helps a special cause (Product RED)
                   Social                       Culture
                   Engagement                             Science &
                                         Protect           Research   • Promotes fair trade
             Ethical                     Nature
             Standards
                                                       Education
                          Human rights     Protect
                                           Climate

                               Development Aid




Source:   Roland Berger                                                                                   MACD Workshop v5 (AV).ppt   17
3           GENERATING BUSINESS



      Different types of industry focus on different sustainability aspects


Examples for sustainability-segments (Illustrative)
  1       SUSTAINABLE
          PROCESSES

  2       SUSTAINABLE
          PRODUCTION
  3       SUSTAINABLE
          PRODUCT USE AND
          RECYCLING
  4       SUSTAINABLE
          RESOURCE SOLUTIONS
          AND SUPPLY CHAIN
  5       SUSTAINABLE
          PRODUCT INNOVATIONS
  6       SUSTAINABLE
          VALUE CHAIN

Source:   Roland Berger                                           MACD Workshop v5 (AV).ppt   18
So what do we do?


Actions to ensure the success of sustainability initiatives

1          LINK YOUR SUSTAINABILITY INITIATIVES TO THE CORPORATE STRATEGY



2          CLEARLY ARTICULATE HOW SUSTAINABILITY HELPS TO MANAGE RISKS



3          DEFINE HOW SUSTAINABILITY REDUCES COSTS
           (DIRECT AND INDIRECT)


4          DEVELOP INITIATIVES THAT FURTHER ENHANCE THE BUSINESS



5          CREATE A DIRECT LINK BETWEEN CUSTOMER EXPECTATIONS AND SUSTAINABILITY

Source:   Roland Berger                                                     MACD Workshop v5 (AV).ppt   19
Contact us
Anthonie Versluis
Managing Partner Malaysia
Roland Berger Strategy Consultants Sdn Bhd (949134-W)
Level 39, Menara Standard Chartered
30 Jalan Sultan Ismail
50250 Kuala Lumpur

Tel: +603-22038600
Email: anthonie_versluis@my.rolandberger.com
Mobile: +6019-6290073

www.rolandberger.com

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Bt27 mar2012a versluis

  • 1. Strategic planning and sustainability Workshop Kuala Lumpur, March 27, 2012 MACD Workshop v5 (AV).ppt 1
  • 2. The strategic planning cycle – How it is supposed to work Strategy selection Execution planning External Strategic analysis scanning Execution Learning Monitoring MACD Workshop v5 (AV).ppt 2
  • 3. Sound strategies ought to be based on rigorous fact-based analysis and unbiased decision making Process of strategic management Strategic analysis Strategy selection Strategy implementation External Objectives analysis Strategy People, resources, options structures, processes, culture needed Opportunities Threats Converting strategy Evaluation Strategy into operational plans Strengths Weaknesses Making people act in line with strategy Strategy decision: Internal Choose a strategy Monitoring, learning, analysis correcting MACD Workshop v5 (AV).ppt 3
  • 4. Going through the strategic planning cycle – How often? • Daily: "normal" external events might require new strategic responses, effecting the whole cycle • Monthly: KPI reports etc. • Annually: budgeting and investment planning and strategic planning must be consistent and aligned • Occasionally: for example when: – Company in trouble – Major external shocks – New owners etc. MACD Workshop v5 (AV).ppt 4
  • 5. Winning strategies provide answers to five key questions Strategic key questions What do we Where do we How do we Have we got, Which want? play? win? what it enablers do takes? we need? Corporate Strategy Parenting Advantage Business Strategy Competitive Advantage Targets and Markets USPs Capabilities & Structures ambitions Resources and systems INHERENT POTENTIAL ABILITY TO ACHIEVE POTENTIAL MACD Workshop v5 (AV).ppt 5
  • 6. Are we organized strategically = Aimed at long term sustainability? All options found Are planners capable of and considered understanding execution "fairly"? complications? Daily? Angles wide enough? Right managers? If not, what is done about it? Analytical skills good and un- Do KPIs measure the biased enough? right things? And are measurements correct? What are the mechanisms for continuous learning? Are they effective? MACD Workshop v5 (AV).ppt 6
  • 7. C. SWOT analysis MACD Workshop v5 (AV).ppt 7
  • 8. The SWOT analysis aims to provide a sound analytical basis for identification and selection of strategy options SWOT analysis STRENGTHS WEAKNESSES Build on strengths and Overcome weaknesses and Internal intensify competitive turn them into strengths analysis advantage Closely track environment Early recognize threatening and take advantage of situations/events/factors upcoming events and formulate action plan to External minimize risks analysis OPPORTUNITIES THREATS MACD Workshop v5 (AV).ppt 8
  • 9. The analysis of internal strengths and weaknesses looks at all resources and aspects of a company and its success factors • Define current and future potential 1 EXTERNAL ANALYSIS • Evaluate the subjective assessment of the defined Market potential and attempt to make it objective Customers/ Compe- trends titors – Comparing the potential with the industry 3 SWOT ANALYSIS 3. Sales channel development or the development of the most structures • Success factors important competitors • Strengths/weaknesses – Weighing the corporate data against the business 2 INTERNAL ANALYSIS Products/ranges • Opportunities/threats standards Organi- zation/ – Examining the analyzed strengths and weaknesses Core com- petencies framework with respect to the corporate / public goals Sales/profit development • Determine the success factors of the company / institution MACD Workshop v5 (AV).ppt 9
  • 10. The external analysis examines the environment of a company and determines opportunities and threats • Monitor and examine trends and developments and determine their relevance 1 EXTERNAL ANALYSIS – Political, economical Market – Markets, consumers Customers/ trends Compe- titors – Competitors (incl. up/down value chain) 3. 3 SWOT ANALYSIS – Social, demographic, cultural Sales channel structures – Technical, technologies • Success factors – Legal, regulatory • Strengths/weaknesses 2 INTERNAL ANALYSIS – Shocks, events, disasters, weather etc. • Opportunities/threats Products/ranges • Analyze / assess their significance for the company Organi- Core com- petencies zation/ framework • Recognize future opportunities and threats as quickly Sales/profit as possible and react to a changing environment by development – Realizing external signals in "real time" – Collecting information continuously and analyzing it immediately drawing the necessary conclusions from it MACD Workshop v5 (AV).ppt 10
  • 11. The number of external factors driving long term business success are many Increased barriers to entry from growing societal and environmental standards Threat of new entrants Ecological Socio-demographic environment environment Greater strategic Growing partnerships Suppliers’ Customers’ loyalty with suppliers to bargaining power Business bargaining power towards ‘responsible’ address S&E suppliers risks Political and legal Technological environment environment Rivalry among Threats of competitors substitutions Power of reputation as Greater differentiation a business asset. in S&E performance of Comparative advantage product/services Source: Porter, 1980 MACD Workshop v5 (AV).ppt 11
  • 12. The SWOT matrix should group and categorize key internal strengths and weaknesses as well as external opportunities and threats Internal Strengths Weaknesses Opportunities Threats External Sales and •… •… marketing •… •… Social, demographic Operations •… •… •… •… Technological Human •… •… resources •… •… Economic R&D and •… •… technology ?? •… •… Market, customers Financial and •… •… accounting Purchasing, •… •… Political/legal/regulatory •… •… suppliers Coordination Industry and •… •… •… •… mechanisms competition Links and interactions between internal and external factors will have to be further investigated in order to develop strategic options Source: Roland Berger MACD Workshop v5 (AV).ppt 12
  • 13. E. Strategy planning and sustainability MACD Workshop v5 (AV).ppt 13
  • 14. … but, there is consensus that sustainability requires conciliation of environmental, social and economic demands Society Bearable Equitable Sustainable Environment Economy Viable Source: World Summit 2005, Roland Berger MACD Workshop v5 (AV).ppt 14
  • 15. But, sustainability must be linked to the corporate strategy Any sustainability strategy that is not closely linked to the core of the organization – the business – will fail Source: Roland Berger MACD Workshop v5 (AV).ppt 15
  • 16. Generally, sustainability initiatives support one of three strategic goals 1 MANAGING RISK • Many already address some ecological or social risks by establishing environmental management or whistle blower protection • Companies should integrate sustainability issues more actively into risk management to indentify gaps and act to become less vulnerable 2 ENHANCING BUSINESS • Companies that want to grow profitably need to develop and nurture a solid reputation and a healthy internal culture around sustainability • Reputation is becoming an increasingly important differentiation factor on both customer and employment markets • Creating a healthy internal culture is critical to attracting and retaining the right people to provide continuous value creation and cost savings 3 GENERATING BUSINESS • With forward-thinking, business opportunities can be generated through activities that better society and preserve our planet • Social and environmental needs are emerging in B2B and B2C markets, demographic profiles are changing, creating new customer segments • Companies can profit through innovations to fulfill these new needs and values by actively targeting these segments Source: Roland Berger MACD Workshop v5 (AV).ppt 16
  • 17. 3 GENERATING BUSINESS The product offering should be tailored to the segment needs SUSTAINABILITY-NEEDS PROFILE PRODUCT DIFFERENTIATION National • Environmentally friendly Pride Regional Products • Healthy – "Good for me" Independence Work-Life Balance • Sustainable corporate values Nutrition Helping Health conscious Neighbors • "Green image" Resource Sport Family Efficient • Helps a special cause (Product RED) Social Culture Engagement Science & Protect Research • Promotes fair trade Ethical Nature Standards Education Human rights Protect Climate Development Aid Source: Roland Berger MACD Workshop v5 (AV).ppt 17
  • 18. 3 GENERATING BUSINESS Different types of industry focus on different sustainability aspects Examples for sustainability-segments (Illustrative) 1 SUSTAINABLE PROCESSES 2 SUSTAINABLE PRODUCTION 3 SUSTAINABLE PRODUCT USE AND RECYCLING 4 SUSTAINABLE RESOURCE SOLUTIONS AND SUPPLY CHAIN 5 SUSTAINABLE PRODUCT INNOVATIONS 6 SUSTAINABLE VALUE CHAIN Source: Roland Berger MACD Workshop v5 (AV).ppt 18
  • 19. So what do we do? Actions to ensure the success of sustainability initiatives 1 LINK YOUR SUSTAINABILITY INITIATIVES TO THE CORPORATE STRATEGY 2 CLEARLY ARTICULATE HOW SUSTAINABILITY HELPS TO MANAGE RISKS 3 DEFINE HOW SUSTAINABILITY REDUCES COSTS (DIRECT AND INDIRECT) 4 DEVELOP INITIATIVES THAT FURTHER ENHANCE THE BUSINESS 5 CREATE A DIRECT LINK BETWEEN CUSTOMER EXPECTATIONS AND SUSTAINABILITY Source: Roland Berger MACD Workshop v5 (AV).ppt 19
  • 20. Contact us Anthonie Versluis Managing Partner Malaysia Roland Berger Strategy Consultants Sdn Bhd (949134-W) Level 39, Menara Standard Chartered 30 Jalan Sultan Ismail 50250 Kuala Lumpur Tel: +603-22038600 Email: anthonie_versluis@my.rolandberger.com Mobile: +6019-6290073 www.rolandberger.com