Bugs redefined
1 like598 views
The document discusses the concept of software bugs, highlighting that not only errors but also underused features and those degrading user experience can be considered bugs. It emphasizes the importance of user experience and suggests that businesses must adapt to user needs to succeed. Additionally, it advocates for the use of metrics and testing techniques to identify and address potential issues in a product.
Bugs redefined
- 1. bugs redefined Sneha Kadam @ichsneha Sunday 17 November 13
- 2. Sunday 17 November 13
- 3. A software bug is an error, flaw, mistake, failure or fault in a computer program...that produces an incorrect or unexpected result or causes it to behave in unintended ways. http://en.wikipedia.org/wiki/Software_bug Sunday 17 November 13
- 4. what about.. Sunday 17 November 13
- 5. features that no-one use.. Are they not “incorrect”? Sunday 17 November 13
- 6. features that degrade user-experience.. Are they not “unexpected”? Sunday 17 November 13
- 7. features that are now obsolete.. Are they not “unintended”? Sunday 17 November 13
- 8. so, why are these not bugs? Sunday 17 November 13
- 9. they directly affect the business Sunday 17 November 13
- 10. what if someone replaced your “buy” button with spacer.gif ? Sunday 17 November 13
- 11. Users are the heart of our product Sunday 17 November 13
- 12. Users define the business not the other way around businesses that pivoted Sunday 17 November 13
- 13. User-base defines the success of the product Sunday 17 November 13
- 14. Users now have a choice to go to your competition! Orkut -> Facebook Sunday 17 November 13
- 15. but these problems have existed for long, why should we be talking about it today? Sunday 17 November 13
- 16. we now have evolved tools to find & capture these bugs.. Sunday 17 November 13
- 17. along with evolved techniques that give validated learning Lean startup, CD Dropbox - started with 1 geeky vid Sunday 17 November 13
- 18. so how do I get validated learning? Sunday 17 November 13
- 19. using metrics! #orders #users Google analytics, Omniture.. Crazy Egg, Optimizely ... Sunday 17 November 13
- 20. metrics indicate user trends.. revenue conversion rate stickiness of the site Sunday 17 November 13
- 21. what if someone replaced your “buy” button with spacer.gif ? Sunday 17 November 13
- 22. metrics also acts as an immune system bugs caught by metrics Sunday 17 November 13
- 23. real-user = QA & find bugs! FB timeline pushed only to a few users (canary releasing) Sunday 17 November 13
- 24. A/B testing Sunday 17 November 13
- 25. A/B testing Sunday 17 November 13
- 26. think beyond.. Sunday 17 November 13
- 27. thank you Sunday 17 November 13