4.2.3. BUILD A QUESTION GUIDE
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The document provides a framework for building a question guide aimed at facilitating effective feedback conversations about a prototype. It emphasizes the importance of using open-ended questions that encourage constructive feedback and participant engagement. Additionally, it suggests organizing questions to explore general impressions, specific feedback, and broader discussions.
4.2.3. BUILD A QUESTION GUIDE
- 1. BUILD A QUESTION GUIDE A good feedback conversation is a mix of spontaneous reactions to your prototype as well as structured questions designed to compare various peoples’ opinions about the same topic. Prepare a question guide that helps you navigate both sides. - Choose open questions: Revisit questions that came up during the development of your idea. Pick those that you want to include in feedback sessions. With your team, discuss other areas to explore. - Frame questions to encourage build: Formulate your questions so that they lead to constructive feedback and encourage participants to build on your idea, such as: » “Can you describe what excites you the most about this idea, and why?” » “If you could change one thing about this prototype, what would it be?” » “What would you like to improve about this idea?” - Arrange your question guide: Organize your questions according to the following structure: » Start with general impressions. Let the participants share their initial thoughts about your concept. » Ask for specific feedback about your idea. » Open up the discussion and encourage a broader conversation. Create a readable format of the question guide, so you can glance at it quickly during your conversation.Be mindful of the timing of your conversation. Question Guide Build a Question Guide
- 2. Build a Question Guide