Build Better Communities with Lightning
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This document discusses using Lightning Communities to build better communities. It provides an overview of the evolution of Lightning Communities from basic templates to full platform capabilities. Lightning Community Templates offer pre-packaged solutions for use cases like customer service, partner portals, and helpdesks. The Lightning Community Builder allows customizing communities visually without coding. The document also promotes social engagement around Salesforce communities.
Build Better Communities with Lightning
- 1. May 16th 2017 Build Better Communities with Lightning
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- 3. Go Social! Salesforce Developers Salesforce Developers Salesforce Developers The video will be posted to YouTube & the webinar recap page (same URL as registration).This webinar is being recorded! @salesforcedevs / #forcewebinar
- 4. ▪ Don’t wait until the end to ask your question! – Technical support will answer questions starting now. ▪ Respect Q&A etiquette – Please don’t repeat questions. The support team is working their way down the queue. ▪ Stick around for live Q&A at the end – Speakers will tackle more questions at the end, time- allowing. ▪ Head to Developer Forums – More questions? Visit developer.salesforce.com/forums Have Questions?
- 5. Agenda • The Evolution of Community Cloud • Lightning Community Templates • Community Builder • Lightning Components • Themes & Packaging • Demo
- 6. The Evolution of Community Cloud
- 7. Communities Connect Your Ecosystem Social Community Cloud + + = Websites Portals Expose Business Data to Customers and Partners Custom Branding and Slick Mobile Responsive UI Direct Connection to Other Customers and Experts
- 8. The Evolution of Lightning Communities Responsive Templates for Customer Self-Service Fast Deployment Anyone Can Customize without Coding Full Platform Capabilities Programmatic and CSS Overrides Mobile via S1 and SDK Customer Service Lightning Template Lightning Bolt 2015 Today Visualforce + Tabs 2013 Pre-packaged Lightning Solutions for Any Use Case, with Embedded Industry Best Practices
- 9. Lightning Community Builder Platform Partner Portal Customer Service Helpdesk Bolt Solutions Platform Workspaces Multitenant Infrastructure and Data Lake Identity Sharing & Permissions API Workflow Search Translation Workbench UI SDKShield Salesforce Connect RecommendationsFeed Insight Expertise Einstein Answers Einstein Moderator Einstein Sentiment Topic Management Member Management Analytics Reputation Management Trails, Doc and Help Center Moderation Groups Audience Targeting Themes, Layout Records CMS Connect Files, LibrariesFeed Profile Built on the Intelligent Customer Success Platform Einstein
- 10. What next?
- 12. What is a Lightning Community Template?
- 13. Themes Branding A set of properties that control the color, style etc. for the entire community Theme Layouts Outer shell layout of the community
- 16. Demo
- 18. Q & A Try Trailhead: trailhead.salesforce.com Join the conversation: @salesforcedevs
- 19. Thank You