Building a Culture of Continuous Growth
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George Brockman, an owner and CEO of a business consulting firm, will discuss building a culture of continuous growth through accountability. He will define accountability and discuss how organizations can use accountability measures like productivity, sales, and attendance to make better decisions. Case studies on bank scandals will demonstrate how clarity of organizational purpose and values through accountability can prevent issues and engage employees.
Building a Culture of Continuous Growth
- 1. WEBCAST SERIES First Questions: Building a Culture of Continuous Growth
- 2. Meet the Speakers George Brockman is the owner and CEO of Radiant Professional Services, LLC, a business consulting firm. After 20 years of technology work, he left the coding world for the world of helping businesses succeed and empowering professionals to be able to enjoy that success. He had been in the trenches of business and served with several transformative cross-functional business teams. After decades of experience and research, he is committed to showing others a better way. Featured Speaker
- 4. INTRODUCTION • George Brockman, PMP • OwnerandConsultant • 20+yearsIT • 20+yearsManagement • 6yearsadjunctcollegeinstructor • Consultingsince2013 • Author CYA+:CompleteYour Accountability
- 6. THE PRESSURE IS ON Running abusiness& leading teams is a tough job •It is lonely at the top •The stakes arehigh
- 7. TOUGH QUESTIONS Whyaremyprofitsdown? Where did mycustomers go? Whyam Iworking so late? Whyare employees coming in so late? Whyis turnover so high? Howdo Iget mylife back?
- 8. TOUGH QUESTIONS When isit readyto ship? Is the customer always right? Is myjob safe? Can we work from home?
- 9. WHAT WILL FIX THIS? Awayfor organizationsto reach better decisions • More consistently (from the C-Suite to the Shop) • More aligned • Able to scale as you grow
- 10. WHAT MEASURES ARE YOU USING? •Productivity •Sales •Attendance / Sick time •Gutfeeling
- 12. BETTER QUESTIONS • Who areWE • Why do wedo what wedo? • ForWhodo wedo what wedo? • Howlong do wewant to do it? • Doesmyteamknow? Thesearenot companysecrets
- 14. WHY DO WE….? GIVES US ALITMUS TESTFORANYFUTURESOLUTIONS WEWILL TRY. AREWEWORKING FOR: • Fame? • Financial Security? • Wealth? • ALOTOFWEALTH? • To help others?
- 15. FOR WHOM DO WE…? •Recognize your customer • Example: Broad market withgreat flexibilityand balanced price vs Specialtycustomer withuniqueexpectations
- 16. FOR HOW LONG….? •Growandsell •Work to win •Build a legacy
- 17. WHO KNOWS? •Doesyourteamknowtheseanswers? •Are they on board? •Knowing –and getting buy-in helpsthemto makedecisions that will empower themand lead to better measures.
- 18. WHAT DOES THIS DO TO HELP? YOU ASK Whyare myprofits down? Where did mycustomers go? Whyare employees coming in so late? Whyis turnover so high? Howdo Iget mylife back? YOU SHOULD ASK Are we right-sized and throughput good? Can you ask your customer? Do employeesrecognize their fit / purpose? Are you working on the first things first?
- 20. BENEFITS •Clarity •Engagement •Your team understands their fit •AbilitytoLearn
- 21. RECAP •Don’t waste energy chasing rabbits •Start with the first question first •Giveyourteamtheanswerstothefirstquestions •Useallofthesetoencouragesolutionsthatarealigned
- 22. THANK YOU!CHECKOUTMORETRAINING RESOURCES ON THEWEB:WWW.RADPROSERV.COM GEORGEBROCKMAN – PMP EMAIL: GEORGE@RADPROSERV.COM Reading List: Start with Why – Simon Sinek The Goal – Eliyahu Goldratt What Got You Here Won’t Get You There – Marshal Goldsmith Think and Grow Rich – Napoleon Hill
- 23. Bridging the Gap Between Strategy & Execution
- 24. Food For Thought “Less than 10% of strategies effectively formulated are effectively executed.” “In the majority of cases – we estimate 70% - the real problem isn’t bad strategy…. It’s bad execution.”
- 25. The Problem People Plan Process Execution Takes All Three
- 26. AchieveIt Execution Insight Platform Build Your Plans We make it easy to build strategic, operational and project plans – it’s as simple as ‘drag and drop.’ Hold People Accountable SmartAlerts™ send ONE email containing everything a user needs to update, and the user doesn’t even need to log in to update them. Get CriticalContext™ Easily gather both quantitative data, and the qualitative data you need to make better business decisions.
- 27. Sign up for a custom tour! Go to www.achieveit.com to schedule a live demonstration. Get out of Excel and PowerPoint, and start bridging the gap between strategy and execution today! AchieveIt Execution Insight Platform
- 28. Q&A Session Q&A
- 29. 29 Thank You & Contact Info George Brockman, Owner and CEO Radiant Professional Services (205) 919-2359 George@radproserv.com www.radproserv.com Meagan Flores, Director of Marketing AchieveIt (800) 535-1559 mflores@achieveit.com www.achieveit.com @goachieveit (Twitter)