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Building and Managing a
Successful Distributed Info
Dev Team
ALYSSA FOX
@AFOX98
Ways Distributed Teams
are Created
• INHERITING TEAM MEMBERS
• BUILDING A TEAM FROM SCRATCH
• ADDING TO A TEAM THROUGH HIRING
Challenges in Managing
a Global Team
Us vs. Them
flickr: Alex de Mey
Buddy System
flickr: Sabina Panayotova
Quarterly Global
Team Meetings
flickr: Horasis
Time Zone Differences
• SWITCHING TIMES FOR MEETINGS
• BE RESPONSIVE AFTER HOURS
Consistency in Standards
People
are #1
Getting to Know Individuals
• UNDERSTAND THEIR CULTURE AND
HISTORY.
• KNOW HOW THEY WORK WITH THEIR
PROJECT TEAMS.
• TRY TO UNDERSTAND THEIR REACTIONS TO
CHANGE.
• FREQUENT 1:1 MEETINGS
• TRAVEL
• WHO’S WHO PAGE
• FUN SANDBOX AREA ON WEBSITE
Team Expectations
• KEEP EXPECTATIONS THE SAME NO
MATTER THE LOCATION.
• TREAT EVERYONE FAIRLY, NOT EQUALLY.
• SUPPORT THE TEAM IN PUSHBACK TO
PROJECT TEAMS.
• JOB LADDER
• WEEKLY MANAGEMENT
SYNC-UP MEETINGS
Evaluating and Tweaking
Processes and Tools
• CONSIDER WHAT IS WORKING ON ALL SIDES.
• WHAT CAN EACH GROUP TEACH THE
OTHER?
• ENSURE KNOWLEDGE, SUPPORT, AND
LEADERSHIP FLOW BOTH WAYS.
• GLOBAL TEAM TRAININGS
• “SHOW AND TELL” AT QUARTERLY TEAM
MEETINGS
• LEADERSHIP TEAMS THAT LIAISE BETWEEN
TEAM AND MANAGEMENT
• TOOLS TEAM
• VIDEO TEAM
Working with Project
Teams
• HAVE PEOPLE FROM DIFFERENT LOCATIONS
WORK ON PROJECTS TOGETHER.
• ID LEADS IN MULTIPLE LOCATIONS
Communication
• 1:1S AND GROUP MEETINGS
• CHAT TOOLS, CONFERENCE CALLS, AND VIDEO
CONFERENCES
• EMAIL AS LAST RESORT
• FOCUS ON COLLABORATION AND
CONVERSATION
Collaboration & Conversation
• LET THE TEAM DRIVE ITSELF.
• COACH, SUPPORT, AND ENCOURAGE.
REMEMBER, IF YOU TAKE CARE OF THE
PEOPLE, THE REST FALLS INTO PLACE.

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Building and managing a successful distributed info dev team