Targeted content and the agile whole team approach
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The document discusses the transition from traditional Scrum development methods to a more collaborative approach involving shared responsibilities among development, QA, and ID teams. It emphasizes the importance of targeted user content, establishing acceptance criteria, and integrating feedback in sprints to enhance quality and usability. The benefits of this 'whole team' approach include improved teamwork, increased quality, and a better understanding of user needs.
Targeted content and the agile whole team approach
- 1. Targeted Content and the Agile Whole Team Approach Alyssa Fox @afox98
- 2. The Old Way of Doing Scrum Development QE ID • Disparate visions • Dev estimates only • Separate responsibilities • Tasks divided among sprints Flickr: Michele Massetani © 2014 NetIQ Corporation. 2 All rights reserved. @afox98
- 3. Done vs. Done Done © 2014 NetIQ Corporation. 3 All rights reserved. @afox98
- 4. The New Way of Doing Scrum • Shared vision • Dev, QE, and ID estimates • Shared responsibilities • Tasks for all areas in same sprint Flickr: Lawrence Sinclair © 2014 NetIQ Corporation. 4 All rights reserved. @afox98
- 5. Not Done vs. Done © 2014 NetIQ Corporation. 5 All rights reserved. @afox98
- 6. flickr: freepik.com © 2014 NetIQ Corporation. 6 All rights reserved. @afox98
- 7. Targeted Content Best Practices • Start with the minimum information a user needs. • Provide what the user needs to know, not what you know. • Describe why you would use a feature or perform a task with the software, and relate that information back to users’ goals. – User story acceptance criteria helps by defining the user’s goal. – Keep the overall big picture in mind. • Add graphics and screenshots where relevant and useful. • Assume the user has knowledge appropriate for their jobs. • Let the UI speak for itself; don’t repeat the obvious. • Content comes first, process comes second. © 2014 NetIQ Corporation. 7 All rights reserved. @afox98
- 8. New Role = Higher Quality and More Targeted Content • Help define acceptance criteria. • Include ID estimates in planning. • Perform UI reviews and usability tests. • Solicit feedback in sprints. • Run test cases. • Participate in backlog grooming. flickr: victoriabernal © 2014 NetIQ Corporation. 8 All rights reserved. @afox98
- 9. Swarming “It’s better to have 80% of the Flickr: features Lawrence Sinclair 100% done, instead of having 100% of the features 80% done.” flickr: kosare ~Oleksi Derkatch © 2014 NetIQ Corporation. 9 All rights reserved. @afox98
- 10. Zero Bug Tolerance Flickr: Lawrence Sinclair © 2014 NetIQ Corporation. 10 All rights reserved. @afox98
- 11. Benefits of Whole Team Approach • Improves teamwork • Increases quality • Reduces lower-value documentation • Gets UI strings and workflows right the first time • Allows more time for targeted user assistance • Improves understanding of users, so improves Flickr: Lawrence Sinclair assistance when addressing their pain points © 2014 NetIQ Corporation. 11 All rights reserved. @afox98
- 12. References • Internal NetIQ presentations, Susan Tacker. • “Are You a Whole Team?” http://www.infoq.com/articles/whole-team • “Play Soccer, not Football: How to Foster a Whole-Team Approach by Thinking in Activities Rather than Roles,” Matt Philip. http://mattphilip.files.wordpress.com/2011/03/play_soccer_not_football-agile- and-beyond.pdf • Agile Testing: A Practical Guide for Testers and Agile Teams, Lisa Crispin and Janet Gregory. (http://www.amazon.com/Agile-Testing-Practical-Guide- Testers/dp/0321534468/ref=sr_1_1?ie=UTF8&qid=1391386425&sr=8- 1&keywords=lisa+crispin) • Innolution Product Owner Training, Kenny Rubin. http://innolution.com/training/product-owner-training • “How Swarming Helps Agile Teams to Deliver,” Ben Linders. http://www.infoq.com/news/2013/02/swarming-agile-teams-deliver • “The Whole Team Approach to Software Quality,” Ed Spire. https://dl.dropboxusercontent.com/u/55047326/WHOLE%20team%20appr oach%20to%20quality.pptx • “The Whole Team Approach in Practice,” Lisa Crispin. http://lisacrispin.com/2011/04/26/the-whole-team-approach-in-practice/ © 2014 NetIQ Corporation. 12 All rights reserved. @afox98