Building realtime APIs at Liveperson. Carnival of the Creators
Download as PPTX, PDF2 likes317 views
The document discusses LivePerson's messaging APIs and their application across various sectors such as retail, travel, telecom, utilities, and banking, serving 18,000 global customers. It highlights the evolution of consumer behavior and technology from traditional HTTP to more efficient protocols like WebSockets. The content also touches on the challenges and functionalities of these APIs in enhancing customer service interactions.
Building realtime APIs at Liveperson. Carnival of the Creators
- 1. Messaging APIs at Liveperson Eitan Yarden | Architect
- 3. 18,000 Customers Around the Globe 18,000 Customers Around the Globe Technology Retails Travel Telecoms Utilities Banking
- 5. Click to edit Master title style The Consumer has Moved On
- 7. APIs First
- 10. Mobile Browser Server REST Efficient Push
- 11. HTTP 1.1 (1999) Request Respon se Client Server
- 12. Mobile Browser Server REST REST Webhook TCP Efficient Push
- 14. Mobile Browser Server REST REST Webhook TCP Efficient Push WebSocket
- 15. Detailed Sessions Websocket Challenges bot@liveperson.api
- 16. Questions?
- 17. Thank you Icon made by Freepik, Bogdan Rosu,, Chanut is Industies, Google from www.flaticon.com, CC 3.0 License