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Building a story around Ops
Mentorship
@JohnContad
i. Foreword: “What is the meaning of all of this?”
ii. Prologue: Stories are a means of providing context to our lives.
ii. Prologue: Stories are a means of providing context to our lives.
“What is the story?”
=
“What is the purpose?”
Part I: The Structure
Approach 1: The “Die Hard” Model
Approach 1: “Fix this.”
Approach 1: The “Die Hard” Model
• “Sink or swim.”
• Characterized by diving straight into problems or
broken things
• Most often the first approach
Approach 1: The “Die Hard” Model
Pros:
• Needs little prep time
• Very hands on, kinesthetic
• High returns of experiential knowledge
Cons:
• Pairing-heavy
• Monolithic in nature
• Takes a while to understand the full context
• Provides slowest learning speed
Approach 2: The “Karate Kid” Model
Approach 2: “One thing at a time.”
Approach 2: The “Karate Kid” Model
• “Let’s learn the fundamentals first.”
• Learning in modules
• Overcorrection after trying the first approach
Approach 2: The “Karate Kid” Model
Pros:
• Repeatable
• Can be assigned to schedules
• Can structure so it’s self-driven
Cons:
• Low on experiential knowledge
• Takes time to prepare
• Provides longest time to overall context
Approach 3: The “Rocky Balboa” Model
Approach 3: The “Rocky Balboa” Model
Approach 3: The “Rocky Balboa” Model
• “This is what we’re going to build. This is the
knowledge you’ll need.”
• Modularized, while maintaining overall context
• Anchored by an end-goal, or artifact
Approach 3: The “Rocky Balboa” Model
Pros:
• Best of both worlds (repeatability, experiential knowledge)
• Provides the fastest understanding of how things tie together
• Structured, but modularized enough that it’s flexible
Cons:
• Takes the longest time to prepare
Part II: The Components
A Story Needs: Supporting Characters
Mentors
• Not about technical ability, but about experience
• Not steering, but directional advice
• Not just about teaching, but learning
A Story Needs: A Goal
• A thing you can take home and improve
• A skill you can demonstrate
• A person you could be
A Story Needs: Character Growth
• Clear indication of parts that have improved,
parts that need work
• Indication of increments
• A “moment of proving”
Session 1
Session 2
Session 3
Part III: Denouement
“What is the meaning of all of this?”
The Hedonic Treadmill
The Hedonic Treadmill
“…adopting "non-zero sum" goals, those which
enrich one's relationships with others and with
society as a whole (i.e. family-oriented and
altruistic goals), increase the level of subjective
well-being.”
- Bruce Headey (A Revision of Set-Point Theory)
Outcomes
• Higher levels of satisfaction
• Improved communication skills
• Increased ability to think in terms of long term
goals vs short-term outcomes
Part III: Denouement
Two questions.
Epilogue: What’s next?
Thank you!
@JohnContad

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Building Stories around DevOps Mentorship

  • 1. Building a story around Ops Mentorship @JohnContad
  • 2. i. Foreword: “What is the meaning of all of this?”
  • 3. ii. Prologue: Stories are a means of providing context to our lives.
  • 4. ii. Prologue: Stories are a means of providing context to our lives.
  • 5. “What is the story?” = “What is the purpose?”
  • 6. Part I: The Structure
  • 7. Approach 1: The “Die Hard” Model
  • 9. Approach 1: The “Die Hard” Model • “Sink or swim.” • Characterized by diving straight into problems or broken things • Most often the first approach
  • 10. Approach 1: The “Die Hard” Model Pros: • Needs little prep time • Very hands on, kinesthetic • High returns of experiential knowledge Cons: • Pairing-heavy • Monolithic in nature • Takes a while to understand the full context • Provides slowest learning speed
  • 11. Approach 2: The “Karate Kid” Model
  • 12. Approach 2: “One thing at a time.”
  • 13. Approach 2: The “Karate Kid” Model • “Let’s learn the fundamentals first.” • Learning in modules • Overcorrection after trying the first approach
  • 14. Approach 2: The “Karate Kid” Model Pros: • Repeatable • Can be assigned to schedules • Can structure so it’s self-driven Cons: • Low on experiential knowledge • Takes time to prepare • Provides longest time to overall context
  • 15. Approach 3: The “Rocky Balboa” Model
  • 16. Approach 3: The “Rocky Balboa” Model
  • 17. Approach 3: The “Rocky Balboa” Model • “This is what we’re going to build. This is the knowledge you’ll need.” • Modularized, while maintaining overall context • Anchored by an end-goal, or artifact
  • 18. Approach 3: The “Rocky Balboa” Model Pros: • Best of both worlds (repeatability, experiential knowledge) • Provides the fastest understanding of how things tie together • Structured, but modularized enough that it’s flexible Cons: • Takes the longest time to prepare
  • 19. Part II: The Components
  • 20. A Story Needs: Supporting Characters Mentors • Not about technical ability, but about experience • Not steering, but directional advice • Not just about teaching, but learning
  • 21. A Story Needs: A Goal • A thing you can take home and improve • A skill you can demonstrate • A person you could be
  • 22. A Story Needs: Character Growth • Clear indication of parts that have improved, parts that need work • Indication of increments • A “moment of proving”
  • 27. “What is the meaning of all of this?”
  • 29. The Hedonic Treadmill “…adopting "non-zero sum" goals, those which enrich one's relationships with others and with society as a whole (i.e. family-oriented and altruistic goals), increase the level of subjective well-being.” - Bruce Headey (A Revision of Set-Point Theory)
  • 30. Outcomes • Higher levels of satisfaction • Improved communication skills • Increased ability to think in terms of long term goals vs short-term outcomes