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Building the digital
campus: examples from
Norwegian national services
and collaborations
Ingrid Melve, program director, UNINETT
SRCE DEI 2017 Conference
Zagreb, April 5, 2017
2
Internet in Norway (General index, DESI 2016)
Universities (from Digital Tilstand 2014 survey)
1. Connectivity: Good
2. Digital skills: identified as needing
to increase (especially teachers)
3. Use of Internet: high, but very
variable for teaching learning
4. Integration: more work to do,
spotty integration
5. Digital services: Collaboration,
need for more selfservice,
automation, simplification,
data centric eInfrastructure
Internet (Croatia, DESI 2016)
eInfrastructure in Europe (estimate)
1. Connectivity: Research network,
including eduroam
2. Digital skills: how to use?
digital self confidence for teaching?
3. Use of Internet: variable
4. Integration: eInfrastructure
services, shared research
infrastructure, federated login,
clouds, data access
5. Digital research and education
services: collaboration? Open
access? Data centric?
Norway
5
Major reorganization
of universities
Shared ICT is next
• Network
• HPC and storage
• Research data
• Student registry system
• Online services: libraries,
repositories, cloud use,
portals etc
• Joint procurement
Work smarter:
quality up and cost
down
The Nordic network landscape
6
Building rings, not links
Connect university and
college campus
Data traffic goes up
14500 km (11500 ex Svalbard)
59 POPs
120 routers
IRU with Broadnet until 2023.
1G, 10G, 100G
>40% load -> upgrade
Network status and plans
INFRASTRUCTURE
cc: Jeff_Werner - https://www.flickr.com/photos/48023467@N00
We will buy/build fiber to your campus
9
SEA CABEL
cc: OceanNetworks Canada - https://www.flickr.com/photos/38824354@N02
What does broadband look like in the sea?
(human added to illustrate scale)
11
19. desember
12
LOCAL RESPONSIBILITY
cc: fjakone - https://www.flickr.com/photos/42774923@N00
Strategy for ICT in universities
14
Data
Tools
Users
Content
• Data centric
Infrastructure and tools
• Research
• Education
• Analytics and admin
Needs (and skills)
• Researchers
• Students
• Teachers
• Management and support
DATA CENTRIC
cc: justgrimes - https://www.flickr.com/photos/44718928@N00
ICT for university and research
Infrastructure
eInfrastructure
Education Research
Administration
and
management
16
Technology deployment
17
ECAMPUS
cc: qthomasbower - https://www.flickr.com/photos/55943778@N00
Goals of the eCampus program
19
ICT solutions for higher ed: simple and good enough
Digital compentency (human capital)
Digitalise ICT in learning
National solutions, shared understanding
Ministry of education and research, UNINETT as program lead
70 million NOK, 5 (6-7) years
2012-2016 (initial idea 2009)
Collaboration use and tools
Video use and tools
Assessments tools
Learning environment tools
Nordic collaboration on
requirements, procurement and
service delivery
Services for education
20
DIGITAL LEARNING ENVIRONMENTcc: JD Hancock - https://www.flickr.com/photos/83346641@N00
FILESENDER, BOX
SHARING LUMPS OF INFORMATION
cc: theqspeaks - https://www.flickr.com/photos/83261600@N00
Services for sharing files
23
0
500
1,000
1,500
2,000
2,500
3,000
3,500
0
5,000
10,000
15,000
20,000
25,000
30,000
2010 2011 2012 2013 2014 2015 2016
Numverofuniqueuploadingusers
Uploadedfielsforsharing
Filesender: sharing big files
Uploaded files for sharing Unique uploading users
0
1000
2000
3000
4000
5000
6000
Box personal storage/sharing: lisenses
used
SfB, ADOBE CONNECT, WEBRTC
MEETING PLACES
cc: davidroethler - https://www.flickr.com/photos/91752879@N00
Web meetings for education
25
0
20000
40000
60000
80000
100000
120000
140000
160000
180000
0
500
1000
1500
2000
2500
3000
3500
4000
4500
2012 2013 2014 2015 2016
Møtetimer
Numberofmeetinghostsandrooms
Web meetings: Adobe Connect
Meeting hosts Meeting rooms Meeting hours
Skype for
Business
as a service
Production March 1 2016
Joint effort by UNINETT,
NTNU and University of
Tromsø
Highly redundant design
Integrated with our SIP
infrastructure
Internal
Bridge
External
External Firewall
Bridge Firewall
Edge pool TRDEdge pool TOS Reverse-Proxy TOS Reverse-Proxy TRD
Enterprise pool TOS Enterprise pool TRD
TOS
SQL Primary SQL Mirror
SQL Witness TRD
TRD
SQL Primary SQL Mirror
SQL Witness TOS
Web Application Server TOS Web Application Server TRD
TOS TRD
Persistent Chat stretched pool
DFS file share TOS DFS file share TRD
Mediation pool TOS Mediation pool TRD
UNINETT Sanntid PSTN UNINETT Sanntid PSTN
sip.s1.l.uhad.no
av.s1.l.uhad.no
web.s1.l.uhad.no
sip.s2.l.uhad.no
av.s2.l.uhad.no
web.s2.l.uhad.no
lyncdiscover.s1.l.uhad.no
meet.s1.l.uhad.no
dialin.s1.l.uhad.no
lyncdiscover.s2.l.uhad.no
meet.s2.l.uhad.no
dialin.s2.l.uhad.no
Tromsø Trondheim
Tromsø Trondheim
Media production Distribution
Digital
Organizational foundation
DigitalTechnological foundation
Ownership and usage
competence competence
Lecturer
mobile
meta data markup
editing
capture
auditorium,
video conference
and retrieval
conversion
storage and archive
licensing
support for search
LMS, VLE
podcast, RSS
streaming
Access everywhere
l
l
l
l
l
l
l
l
l
l
l
l
Learning environment
Pedagogic support
Classes, courses, student groups
Students
Standards, data formats, meta data formats
Equipment, work flow
Media management
l
iTunes, YouTube
LECTURE CAPTURE
cc: uniinnsbruck - https://www.flickr.com/photos/39213312@N07
SCREENCAST
cc: brianc - https://www.flickr.com/photos/51035606497@N01
FLIPPED CLASSROOM
cc: Ed Yourdon - https://www.flickr.com/photos/72098626@N00
Roadmap for video in education (2012)
Local investment Shared services
Digital competence
Web meeting support
Video conference room and
handholding
Lecture capture agents
• Screen capture or video?
• Automated lecture hall
Portal/LMS integration
Identity management
Common specifications
Network for competence
Web meeting service
Video conference support
Lecture capture server
• Multiple solutions
• Media management
Storage
Access management
Common specifications
MEDIASITE, RELAY, KALTURA
VIDEO INFRASTRUCTURE
cc: HckySo - https://www.flickr.com/photos/54191388@N00
Video infrastructure for education
33
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1,600,000
2013 2014 2015 2016
Videosproduced
Viewedvideos
Mediasite: views and produced videos
Viewed videos Videos produced
0
500
1,000
1,500
2,000
2,500
3,000
3,500
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
2013 2014 2015 2016
Usersproducingvideo
Producedvideos
Relay: Video production
Produced video Users producing video
SHARED IMPLEMENTATION
cc: ryancr - https://www.flickr.com/photos/33128961@N00
Work methodology
35
Working groups: open and coordinated
Best practice: identify, document, share
Collaboration with vendors and suppliers:
partnership, procurement
Development agreements: Pre-
procurement procedures, partnership
Cost/benefit assessments: document,
share
(PRE)PROCUREMENT
cc: Bunshee - https://www.flickr.com/photos/8659134@N06
Digital assessments
37
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
2014 2015 2016
Digital Assessment logins
Spring semester Autumn semester
Test and develop (2014-
2015)
• Software tools, with vendors
• Policy, with exam office
• Best practice, with everyone
Document best practice
Write specification
Exchange experiences
Procurement
Operational solutions (2016-
KNOWING HOW TO
cc: Spirit-Fire - https://www.flickr.com/photos/50573017@N02
Technical infrastructure
39
Server consolidation, share end system procurement agreement
Local user support, link with working group
• University users need local support teams: some had, some have built (some still lack)
• Local support was done by “fire souls” (those who care), not by support teams
Support portal
Things take time
• Education changes take time: Professors want to deliver proven good teaching, test and
wait for next semester to deploy
BEST PRACTICE
cc: Tobyotter - https://www.flickr.com/photos/78428166@N00
OPEN WORK
cc: JD Hancock - https://www.flickr.com/photos/83346641@N00
CAMPUS BEST PRACTICE
cc: ShironekoEuro - https://www.flickr.com/photos/41893519@N07
Quality development
43
Shared understanding of what is needed
Technology maturity
Timing, in relation to work in a topic, study program, institute or
institution
Collaboration with other national agencies
Local support team organization
Local eCampus projects
Arena for digitisation
DIGITAL SKILLS, COMPETENCY
cc: phsymyst - https://www.flickr.com/photos/78624556@N08
Components for ICT in education
45
Tools
• Video infrastructure
• Collaboration
• Learning environment
• Assessment
Framework
• Technical
organization
• Modular approach
• Standards
Quality
• Digital skills
• Human capital
• Network of people
Coordination
Procurement Integration/APIs
Best
practice
BEST PRACTICE
cc: -Jer- - https://www.flickr.com/photos/16564057@N00
INFORMATION
FOR HUMANS
cc: Marc Wathieu - https://www.flickr.com/photos/88133570@N00
INFORMATION
FOR SYSTEMS AND MACHINES
cc: camknows - https://www.flickr.com/photos/13101664@N03
MAKE SIMPLE SOLUTIONS: BEST PRACTICE
cc: silverfox09 - https://www.flickr.com/photos/22296476@N00
WORKING GROUP
cc: bgolub - https://www.flickr.com/photos/8246716@N04
STRATEGIC ICT GOALS
EDUCATION, RESEARCH, ADMIN, SECURITY
cc: marfis75 - https://www.flickr.com/photos/45409431@N00
SHARED SOLUTION ACCEPTANCE
cc: Denis' Life - https://www.flickr.com/photos/41771027@N08
BEST PRACTICE
cc: Utah National Guard - https://www.flickr.com/photos/47326183@N07
More information
54
Talk to me today!
Contact me at ingrid.melve@uninett.no
Read eCampus report
https://www.uninett.no/sites/default/files/ecampus-
sluttrapport-en.pdf

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Building the digital campus: examples from Norway

  • 1. Building the digital campus: examples from Norwegian national services and collaborations Ingrid Melve, program director, UNINETT SRCE DEI 2017 Conference Zagreb, April 5, 2017
  • 2. 2
  • 3. Internet in Norway (General index, DESI 2016) Universities (from Digital Tilstand 2014 survey) 1. Connectivity: Good 2. Digital skills: identified as needing to increase (especially teachers) 3. Use of Internet: high, but very variable for teaching learning 4. Integration: more work to do, spotty integration 5. Digital services: Collaboration, need for more selfservice, automation, simplification, data centric eInfrastructure
  • 4. Internet (Croatia, DESI 2016) eInfrastructure in Europe (estimate) 1. Connectivity: Research network, including eduroam 2. Digital skills: how to use? digital self confidence for teaching? 3. Use of Internet: variable 4. Integration: eInfrastructure services, shared research infrastructure, federated login, clouds, data access 5. Digital research and education services: collaboration? Open access? Data centric?
  • 5. Norway 5 Major reorganization of universities Shared ICT is next • Network • HPC and storage • Research data • Student registry system • Online services: libraries, repositories, cloud use, portals etc • Joint procurement Work smarter: quality up and cost down
  • 6. The Nordic network landscape 6
  • 7. Building rings, not links Connect university and college campus Data traffic goes up 14500 km (11500 ex Svalbard) 59 POPs 120 routers IRU with Broadnet until 2023. 1G, 10G, 100G >40% load -> upgrade Network status and plans
  • 8. INFRASTRUCTURE cc: Jeff_Werner - https://www.flickr.com/photos/48023467@N00
  • 9. We will buy/build fiber to your campus 9
  • 10. SEA CABEL cc: OceanNetworks Canada - https://www.flickr.com/photos/38824354@N02
  • 11. What does broadband look like in the sea? (human added to illustrate scale) 11
  • 13. LOCAL RESPONSIBILITY cc: fjakone - https://www.flickr.com/photos/42774923@N00
  • 14. Strategy for ICT in universities 14 Data Tools Users Content • Data centric Infrastructure and tools • Research • Education • Analytics and admin Needs (and skills) • Researchers • Students • Teachers • Management and support
  • 15. DATA CENTRIC cc: justgrimes - https://www.flickr.com/photos/44718928@N00
  • 16. ICT for university and research Infrastructure eInfrastructure Education Research Administration and management 16
  • 18. ECAMPUS cc: qthomasbower - https://www.flickr.com/photos/55943778@N00
  • 19. Goals of the eCampus program 19 ICT solutions for higher ed: simple and good enough Digital compentency (human capital) Digitalise ICT in learning National solutions, shared understanding Ministry of education and research, UNINETT as program lead 70 million NOK, 5 (6-7) years 2012-2016 (initial idea 2009)
  • 20. Collaboration use and tools Video use and tools Assessments tools Learning environment tools Nordic collaboration on requirements, procurement and service delivery Services for education 20
  • 21. DIGITAL LEARNING ENVIRONMENTcc: JD Hancock - https://www.flickr.com/photos/83346641@N00
  • 22. FILESENDER, BOX SHARING LUMPS OF INFORMATION cc: theqspeaks - https://www.flickr.com/photos/83261600@N00
  • 23. Services for sharing files 23 0 500 1,000 1,500 2,000 2,500 3,000 3,500 0 5,000 10,000 15,000 20,000 25,000 30,000 2010 2011 2012 2013 2014 2015 2016 Numverofuniqueuploadingusers Uploadedfielsforsharing Filesender: sharing big files Uploaded files for sharing Unique uploading users 0 1000 2000 3000 4000 5000 6000 Box personal storage/sharing: lisenses used
  • 24. SfB, ADOBE CONNECT, WEBRTC MEETING PLACES cc: davidroethler - https://www.flickr.com/photos/91752879@N00
  • 25. Web meetings for education 25 0 20000 40000 60000 80000 100000 120000 140000 160000 180000 0 500 1000 1500 2000 2500 3000 3500 4000 4500 2012 2013 2014 2015 2016 Møtetimer Numberofmeetinghostsandrooms Web meetings: Adobe Connect Meeting hosts Meeting rooms Meeting hours
  • 26. Skype for Business as a service Production March 1 2016 Joint effort by UNINETT, NTNU and University of Tromsø Highly redundant design Integrated with our SIP infrastructure Internal Bridge External External Firewall Bridge Firewall Edge pool TRDEdge pool TOS Reverse-Proxy TOS Reverse-Proxy TRD Enterprise pool TOS Enterprise pool TRD TOS SQL Primary SQL Mirror SQL Witness TRD TRD SQL Primary SQL Mirror SQL Witness TOS Web Application Server TOS Web Application Server TRD TOS TRD Persistent Chat stretched pool DFS file share TOS DFS file share TRD Mediation pool TOS Mediation pool TRD UNINETT Sanntid PSTN UNINETT Sanntid PSTN sip.s1.l.uhad.no av.s1.l.uhad.no web.s1.l.uhad.no sip.s2.l.uhad.no av.s2.l.uhad.no web.s2.l.uhad.no lyncdiscover.s1.l.uhad.no meet.s1.l.uhad.no dialin.s1.l.uhad.no lyncdiscover.s2.l.uhad.no meet.s2.l.uhad.no dialin.s2.l.uhad.no Tromsø Trondheim Tromsø Trondheim
  • 27. Media production Distribution Digital Organizational foundation DigitalTechnological foundation Ownership and usage competence competence Lecturer mobile meta data markup editing capture auditorium, video conference and retrieval conversion storage and archive licensing support for search LMS, VLE podcast, RSS streaming Access everywhere l l l l l l l l l l l l Learning environment Pedagogic support Classes, courses, student groups Students Standards, data formats, meta data formats Equipment, work flow Media management l iTunes, YouTube
  • 28. LECTURE CAPTURE cc: uniinnsbruck - https://www.flickr.com/photos/39213312@N07
  • 29. SCREENCAST cc: brianc - https://www.flickr.com/photos/51035606497@N01
  • 30. FLIPPED CLASSROOM cc: Ed Yourdon - https://www.flickr.com/photos/72098626@N00
  • 31. Roadmap for video in education (2012) Local investment Shared services Digital competence Web meeting support Video conference room and handholding Lecture capture agents • Screen capture or video? • Automated lecture hall Portal/LMS integration Identity management Common specifications Network for competence Web meeting service Video conference support Lecture capture server • Multiple solutions • Media management Storage Access management Common specifications
  • 32. MEDIASITE, RELAY, KALTURA VIDEO INFRASTRUCTURE cc: HckySo - https://www.flickr.com/photos/54191388@N00
  • 33. Video infrastructure for education 33 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000 2013 2014 2015 2016 Videosproduced Viewedvideos Mediasite: views and produced videos Viewed videos Videos produced 0 500 1,000 1,500 2,000 2,500 3,000 3,500 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 2013 2014 2015 2016 Usersproducingvideo Producedvideos Relay: Video production Produced video Users producing video
  • 34. SHARED IMPLEMENTATION cc: ryancr - https://www.flickr.com/photos/33128961@N00
  • 35. Work methodology 35 Working groups: open and coordinated Best practice: identify, document, share Collaboration with vendors and suppliers: partnership, procurement Development agreements: Pre- procurement procedures, partnership Cost/benefit assessments: document, share
  • 36. (PRE)PROCUREMENT cc: Bunshee - https://www.flickr.com/photos/8659134@N06
  • 37. Digital assessments 37 0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 2014 2015 2016 Digital Assessment logins Spring semester Autumn semester Test and develop (2014- 2015) • Software tools, with vendors • Policy, with exam office • Best practice, with everyone Document best practice Write specification Exchange experiences Procurement Operational solutions (2016-
  • 38. KNOWING HOW TO cc: Spirit-Fire - https://www.flickr.com/photos/50573017@N02
  • 39. Technical infrastructure 39 Server consolidation, share end system procurement agreement Local user support, link with working group • University users need local support teams: some had, some have built (some still lack) • Local support was done by “fire souls” (those who care), not by support teams Support portal Things take time • Education changes take time: Professors want to deliver proven good teaching, test and wait for next semester to deploy
  • 40. BEST PRACTICE cc: Tobyotter - https://www.flickr.com/photos/78428166@N00
  • 41. OPEN WORK cc: JD Hancock - https://www.flickr.com/photos/83346641@N00
  • 42. CAMPUS BEST PRACTICE cc: ShironekoEuro - https://www.flickr.com/photos/41893519@N07
  • 43. Quality development 43 Shared understanding of what is needed Technology maturity Timing, in relation to work in a topic, study program, institute or institution Collaboration with other national agencies Local support team organization Local eCampus projects Arena for digitisation
  • 44. DIGITAL SKILLS, COMPETENCY cc: phsymyst - https://www.flickr.com/photos/78624556@N08
  • 45. Components for ICT in education 45 Tools • Video infrastructure • Collaboration • Learning environment • Assessment Framework • Technical organization • Modular approach • Standards Quality • Digital skills • Human capital • Network of people Coordination Procurement Integration/APIs Best practice
  • 46. BEST PRACTICE cc: -Jer- - https://www.flickr.com/photos/16564057@N00
  • 47. INFORMATION FOR HUMANS cc: Marc Wathieu - https://www.flickr.com/photos/88133570@N00
  • 48. INFORMATION FOR SYSTEMS AND MACHINES cc: camknows - https://www.flickr.com/photos/13101664@N03
  • 49. MAKE SIMPLE SOLUTIONS: BEST PRACTICE cc: silverfox09 - https://www.flickr.com/photos/22296476@N00
  • 50. WORKING GROUP cc: bgolub - https://www.flickr.com/photos/8246716@N04
  • 51. STRATEGIC ICT GOALS EDUCATION, RESEARCH, ADMIN, SECURITY cc: marfis75 - https://www.flickr.com/photos/45409431@N00
  • 52. SHARED SOLUTION ACCEPTANCE cc: Denis' Life - https://www.flickr.com/photos/41771027@N08
  • 53. BEST PRACTICE cc: Utah National Guard - https://www.flickr.com/photos/47326183@N07
  • 54. More information 54 Talk to me today! Contact me at ingrid.melve@uninett.no Read eCampus report https://www.uninett.no/sites/default/files/ecampus- sluttrapport-en.pdf

Editor's Notes

  • #8: Eol routers are older ios routers.
  • #12: Foto: Helge Stranden
  • #13: Foto: Grete Duna
  • #28: ICT architecture: the individual vs the institutional perspective, examplified by a lecture capture system