Collaboration through technology: moving from possibility to practice - Tim Boundy and Pete Gallop
Collaboration through technology:
Moving from possibility to practice
Tim Boundy
Media services development team manager
Jisc
Collaboration through technology
A quick tour through first party Jisc support and services
12/07/2016 Collaboration through technology: Moving from possibility to practice 3
Collaboration through technology: Moving from possibility to practice12/07/2016
Collaboration through technology: Moving from possibility to practice12/07/2016
We want to hear from you!
» Are you aVscene user?
» Help us to make it better by
suggesting improvements and
new features
» Submit ideas, vote on them, and
add your comments
» http://vscene.ideascale.com/
12/07/2016 Collaboration through technology: Moving from possibility to practice 6
Connecting broadcasters and institutions
» Benefits:
› Increased exposure for the institution
and its experts
› Connects with national and
international broadcasters
› Reduced time demands on academics
Enables institutions to make real time video contributions
to television broadcasts
» Globelynx:
› Fully managed service including booking
and helpdesk
› All institutions can have own equipment
» Three hubs in UK
› Professionalstudioavailable forinstitutions
in the surrounding area to use
12/07/2016 Collaboration through technology: Moving from possibility to practice 7
Arts and humanities
» Three Jisc funded collaborative projects
» Arts and humanities special interest group
› UK network of peers that have a need to use technology
» Freely loanable equipment available
Collaboration through technology: Moving from possibility to practice12/07/2016 8
Janet txt
» Comprehensive suite of secure SMS services provided by PageOne
» Safely and securely distribute SMS messages that can be accessed from
any internet enabled device
» Integrate into management information systems to:
› Send timely information on course changes, site closures, reminders,
tutorials, deadlines, etc
› Receive feedback from students and staff
» Message individuals and groups
» Real time delivery confirmation
12/07/2016 Collaboration through technology: Moving from possibility to practice 9
Streaming and lecture capture
» Community defined prioritised features
» Multi supplier framework
› At least three suppliers and a ‘Preferred supplier’
» Approved suppliers host their services and storage on Janet network
» Institutions can use framework:
› A) Directly purchase from the ‘preferred supplier’
› B) Engage suppliers in a mini competition
» We would like up to ten institutions to be listed on the procurement as
‘AnchorTenants’
12/07/2016 Collaboration through technology: Moving from possibility to practice 10
Moving to the cloud
Helping institutions exploit the potential of cloud computing
Collaboration through technology: Moving from possibility to practice12/07/2016 11
Cloud computing in a nutshell
Picture credit: CC-BY Jisc, from an original by Phil Wolff
Collaboration through technology: Moving from possibility to practice12/07/2016 12
Connecting to cloud providers
BBC (Pacific Quay)
HEAnet
SWAN
(Glas)
SWAN
(Edin)
Glasgow
and
Edinburgh
IXLeeds
Leeds
One
Connect
HEAnet
Google
Akamai
VM for LGfL
Gamma
NHS N3
Synetrix
Exa Networks
InTechnology
IXManchester
Manchester
Global Transit Level3
Google
Netflix
BBC
Init7
Microsoft EU (via TN)
VM for LGfL
Limelight
BBC (HD 4K pilots)
RM for Schools
Microsoft EU (via TN)
Google
VM for LGfL
RM for Schools
Akamai
Globelynx
InTechnology
Simplecall
Updata
Logicalis UK
Pipex / GXN
INUK
Voicenet
Virgin Radio
LINX multicast
GÉANT+
Gamma
Redstone
Voicenet
Telekom MalaysiaSimplecall Amazon Limelight Datahop NHS N3
Akamai BTnet AQL Bogons
Global Transit Tata
Global Transit Level 3
GÉANT
Telehouse North and West
Telecity Harbour Exch.
LINX
100Gbit/s
10Gbit/s
1Gbit/s
The Janet network provides 1Terabit/second of external connectivity
Collaboration through technology: Moving from possibility to practice12/07/2016 13
Cloud services and support from Jisc
» Colocation and shared data centres
» Financial X-Ray – understand the
costs of your IT services
» Data archiving framework agreement
» Arcus portal for institutional
management of Amazon Web
Services usage
» Board and committee paper
management
» Deals with Google and Microsoft for
their cloud collaboration suites
Helping institutions to move to the cloud
12/07/2016 Collaboration through technology: Moving from possibility to practice 14
» Free cloud based collaboration suite for EDU and non-profits
› Based on commercial product used by more than 5 million businesses
» SLA backed versions of popular consumer apps like Gmail and Google Drive
» Integrated with institutional single sign-on and identity management
» Built-inVirtual Learning Environment, Google Classroom
» Marketplace for extensions
» Unlimited storage
Cloud collaboration suites
Google Apps for Education
12/07/2016 Collaboration through technology: Moving from possibility to practice 15
Cloud collaboration suites
» Free cloud based collaboration suite
for EDU and non-profits
» Based on commercial product with
over 60 million monthly active users
» Integrated with institutional single
sign-on and identity management
» Class Notebook collaboration product
» Marketplace for extensions
» 1TB storage and 50GB inbox per user
Microsoft Office 365
12/07/2016 Collaboration through technology: Moving from possibility to practice 16
Cloud collaboration suites
» The University of Dundee migrated all
of its 22,000 student accounts to
Microsoft’sOffice365 for Education
service over a week
» They note that this was achieved with
zero down time, and estimate that
Office365 “will save us at least
£500,000 in infrastructure and
staffing over five years.”
- see bit.ly/jisc-dundee
The institutional experience
12/07/2016 Collaboration through technology: Moving from possibility to practice 17
jisc.ac.uk
Collaboration through technology
Moving from possibility to practice
Tim Boundy
Media Services Development Manager
tim.boundy@jisc.ac.uk
Collaboration through technology: Moving from possibility to practice12/07/2016 18
Pete Gallop,
Head of ILT
Isle ofWight College
Collaboration through technology: Moving from possibility to practice12/07/2016 19
Previously from:
UsingYammer in the Educational Sector
Office 365 vs Google
Collaboration through technology: moving from possibility to practice - Tim Boundy and Pete Gallop
Good Practice Session Three:
Collaboration Through Technology
Moving from Possibility to Practice
Pete Gallop
Head of ICT and LRC Services
The Isle of Wight College
Why Office 365…
“by utilising standard business tools as a VLE,
we are not only providing resources in the subject area,
we are also surreptitiously training our learners to use
them in the real world"
Moodle
Moodle Scorm
Moodle Assignments
Resistance
Parody of Monty Python’s Life of Brian.
Office 365 - Vanilla
Student Landing Page
SCORM
Learning
Assignments
Social
Communication
Sharing
Shared
Data
Usage
2014-15 - 216,418 hits
2015-16 - 313,791 hits
97,373 Increase over one year!
Highest Month for Unique users 2014-15 - November 2014 - 2,383
Highest Month for Unique users 2015-16 - November 2015 - 3,127
Embedding
 SMT and Governors – lead the strategic drive for improving standards, growth and
efficiency
 Curriculum Heads – lead the curriculum direction
 Support Heads – provide local and cross college support
 Section Leaders – ensure all courses use ILT
 Lecturing Teams – provide and monitor coursework
 Quality – ensure that standards are met
 LRC – assist with resources and course creation
 ILT Team – provide know how and training
 IT Team – provide infrastructure to enable delivery
Buy In
Fun
Problems
 Single sign-on is clunky
 No default viewer for some programs (Adobe)
 Some actions are not intuitive
 Microsoft change things periodically
Best Bits
 Very little training needed
 All user's are entitled to 5 copies of Office for home use
 Integration is easy
 Always up to date
 No server costs
 No maintenance issues
 It's FREE
Office365.iwcollege.ac.uk
Anywhere
Anytime
Anything
Anyone!

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Collaboration through technology: moving from possibility to practice - Tim Boundy and Pete Gallop

  • 2. Collaboration through technology: Moving from possibility to practice Tim Boundy Media services development team manager Jisc
  • 3. Collaboration through technology A quick tour through first party Jisc support and services 12/07/2016 Collaboration through technology: Moving from possibility to practice 3
  • 4. Collaboration through technology: Moving from possibility to practice12/07/2016
  • 5. Collaboration through technology: Moving from possibility to practice12/07/2016
  • 6. We want to hear from you! » Are you aVscene user? » Help us to make it better by suggesting improvements and new features » Submit ideas, vote on them, and add your comments » http://vscene.ideascale.com/ 12/07/2016 Collaboration through technology: Moving from possibility to practice 6
  • 7. Connecting broadcasters and institutions » Benefits: › Increased exposure for the institution and its experts › Connects with national and international broadcasters › Reduced time demands on academics Enables institutions to make real time video contributions to television broadcasts » Globelynx: › Fully managed service including booking and helpdesk › All institutions can have own equipment » Three hubs in UK › Professionalstudioavailable forinstitutions in the surrounding area to use 12/07/2016 Collaboration through technology: Moving from possibility to practice 7
  • 8. Arts and humanities » Three Jisc funded collaborative projects » Arts and humanities special interest group › UK network of peers that have a need to use technology » Freely loanable equipment available Collaboration through technology: Moving from possibility to practice12/07/2016 8
  • 9. Janet txt » Comprehensive suite of secure SMS services provided by PageOne » Safely and securely distribute SMS messages that can be accessed from any internet enabled device » Integrate into management information systems to: › Send timely information on course changes, site closures, reminders, tutorials, deadlines, etc › Receive feedback from students and staff » Message individuals and groups » Real time delivery confirmation 12/07/2016 Collaboration through technology: Moving from possibility to practice 9
  • 10. Streaming and lecture capture » Community defined prioritised features » Multi supplier framework › At least three suppliers and a ‘Preferred supplier’ » Approved suppliers host their services and storage on Janet network » Institutions can use framework: › A) Directly purchase from the ‘preferred supplier’ › B) Engage suppliers in a mini competition » We would like up to ten institutions to be listed on the procurement as ‘AnchorTenants’ 12/07/2016 Collaboration through technology: Moving from possibility to practice 10
  • 11. Moving to the cloud Helping institutions exploit the potential of cloud computing Collaboration through technology: Moving from possibility to practice12/07/2016 11
  • 12. Cloud computing in a nutshell Picture credit: CC-BY Jisc, from an original by Phil Wolff Collaboration through technology: Moving from possibility to practice12/07/2016 12
  • 13. Connecting to cloud providers BBC (Pacific Quay) HEAnet SWAN (Glas) SWAN (Edin) Glasgow and Edinburgh IXLeeds Leeds One Connect HEAnet Google Akamai VM for LGfL Gamma NHS N3 Synetrix Exa Networks InTechnology IXManchester Manchester Global Transit Level3 Google Netflix BBC Init7 Microsoft EU (via TN) VM for LGfL Limelight BBC (HD 4K pilots) RM for Schools Microsoft EU (via TN) Google VM for LGfL RM for Schools Akamai Globelynx InTechnology Simplecall Updata Logicalis UK Pipex / GXN INUK Voicenet Virgin Radio LINX multicast GÉANT+ Gamma Redstone Voicenet Telekom MalaysiaSimplecall Amazon Limelight Datahop NHS N3 Akamai BTnet AQL Bogons Global Transit Tata Global Transit Level 3 GÉANT Telehouse North and West Telecity Harbour Exch. LINX 100Gbit/s 10Gbit/s 1Gbit/s The Janet network provides 1Terabit/second of external connectivity Collaboration through technology: Moving from possibility to practice12/07/2016 13
  • 14. Cloud services and support from Jisc » Colocation and shared data centres » Financial X-Ray – understand the costs of your IT services » Data archiving framework agreement » Arcus portal for institutional management of Amazon Web Services usage » Board and committee paper management » Deals with Google and Microsoft for their cloud collaboration suites Helping institutions to move to the cloud 12/07/2016 Collaboration through technology: Moving from possibility to practice 14
  • 15. » Free cloud based collaboration suite for EDU and non-profits › Based on commercial product used by more than 5 million businesses » SLA backed versions of popular consumer apps like Gmail and Google Drive » Integrated with institutional single sign-on and identity management » Built-inVirtual Learning Environment, Google Classroom » Marketplace for extensions » Unlimited storage Cloud collaboration suites Google Apps for Education 12/07/2016 Collaboration through technology: Moving from possibility to practice 15
  • 16. Cloud collaboration suites » Free cloud based collaboration suite for EDU and non-profits » Based on commercial product with over 60 million monthly active users » Integrated with institutional single sign-on and identity management » Class Notebook collaboration product » Marketplace for extensions » 1TB storage and 50GB inbox per user Microsoft Office 365 12/07/2016 Collaboration through technology: Moving from possibility to practice 16
  • 17. Cloud collaboration suites » The University of Dundee migrated all of its 22,000 student accounts to Microsoft’sOffice365 for Education service over a week » They note that this was achieved with zero down time, and estimate that Office365 “will save us at least £500,000 in infrastructure and staffing over five years.” - see bit.ly/jisc-dundee The institutional experience 12/07/2016 Collaboration through technology: Moving from possibility to practice 17
  • 18. jisc.ac.uk Collaboration through technology Moving from possibility to practice Tim Boundy Media Services Development Manager tim.boundy@jisc.ac.uk Collaboration through technology: Moving from possibility to practice12/07/2016 18
  • 19. Pete Gallop, Head of ILT Isle ofWight College Collaboration through technology: Moving from possibility to practice12/07/2016 19 Previously from: UsingYammer in the Educational Sector Office 365 vs Google
  • 21. Good Practice Session Three: Collaboration Through Technology Moving from Possibility to Practice Pete Gallop Head of ICT and LRC Services The Isle of Wight College
  • 22. Why Office 365… “by utilising standard business tools as a VLE, we are not only providing resources in the subject area, we are also surreptitiously training our learners to use them in the real world"
  • 26. Resistance Parody of Monty Python’s Life of Brian.
  • 27. Office 365 - Vanilla
  • 29. SCORM
  • 36. Data
  • 37. Usage 2014-15 - 216,418 hits 2015-16 - 313,791 hits 97,373 Increase over one year! Highest Month for Unique users 2014-15 - November 2014 - 2,383 Highest Month for Unique users 2015-16 - November 2015 - 3,127
  • 38. Embedding  SMT and Governors – lead the strategic drive for improving standards, growth and efficiency  Curriculum Heads – lead the curriculum direction  Support Heads – provide local and cross college support  Section Leaders – ensure all courses use ILT  Lecturing Teams – provide and monitor coursework  Quality – ensure that standards are met  LRC – assist with resources and course creation  ILT Team – provide know how and training  IT Team – provide infrastructure to enable delivery
  • 40. Fun
  • 41. Problems  Single sign-on is clunky  No default viewer for some programs (Adobe)  Some actions are not intuitive  Microsoft change things periodically
  • 42. Best Bits  Very little training needed  All user's are entitled to 5 copies of Office for home use  Integration is easy  Always up to date  No server costs  No maintenance issues  It's FREE

Editor's Notes

  • #8: Globelynx: Fully managed service Link to national and international broadcasters On-call support service Directory/Booking service Hubs: Open since Sept 2015 Partly funded by Jisc Institutions in the surrounding area can use these systems to speak to broadcasters.  York, St Andrews, Nottingham, Durham, Warwick and Lancaster also have own Globelynx systems (not hubs)
  • #9: Funding – 2014/15 – Jisc funded projects to encourage collaboration and take up of technology. 3 x projects: 1. Royal College of Music designed a more portable LOLA system, for use round the College – tested with Royal Northern College of Music and Royal Danish Academy of Music, Copenhagen. Outcome = collaborations ongoing 2. Falmouth University and Contact Theatre, Manchester worked on a collaborative dance performance using technology developed at Falmouth. Outcome = technology developed further & used in performance between Miami and Cuba 3. Liverpool John Moores Uni worked with Edinburgh Napier Uni and Nova Southeastern Uni, Florida for a collaborative dance/music performance. Outcome = collab. project now part of curriculum SIG: Explore relevant technologies and identify new technologies Participation in projects and activities open to all. Representatives already from UK universities and theatres interested in collaboration and technology Equipment: LOLA & UltraGrid LOLA: Currently between 2 end points (maximum distance approx. 3500 km) but group have a beta version of 3 site version SD and HD Between 20Mb (compressed, 640x480 @ 30 fps) – 2Gb connection (full uncompressed HD @ 60fps) needed As low as 5ms latency Specific hardware needed to keep latency low UltraGrid: Software platform for high-quality video (up to 8K) and audio transmissions, Linux/Windows/Mac OS compatible, Commodity hardware can be used, Used in performance & master classes, medicine, cinematography, etc, Required bandwidth from 22Mbps (compressed HD @ 30 fps) to 3.5Gbps (uncompressed 4k @ 25 fps)
  • #10: It can be used as a notification tool (like reminders you get from doctors, delivery confirmations etc) Can also be used as a promotional tool for e.g. events, guest speakers, social gatherings
  • #11: Framework: Currently scoping the idea of a framework agreement with the top suppliers We would like to know from customers if this would be of use to you all (maybe a show of hands?) And if those in room would be interested in helping us to scope main features that must be included by an framework supplier Anchor Tenants: Not a commitment to purchase Indicates a strong vote of interest Demonstrates an active market to suppliers
  • #13: (download) Services such as Office 365, Google Apps, Amazon web services, Platforms for development environments (sandbox) for application design and testing before rolling out. Use the cloud for entire service infrastructure, storage or data process to reduce maintenance and add flexibility and scalability.
  • #14: Plenty of bandwidth Oooo look at the pretty colours
  • #15: Appropriate for multisite institutions Cost analysis available Frame work for purchasing archived storage Manage you use of AWS Framework to purchase MS or Google applciaitons Jisc has negociated better deals (15%) on data flow. Bring the costs down for eveyrone Due diligence
  • #16: Same as the familiar publically available services Due diligence and legal work done by Jisc to aid adoption of Google services. Federated access Huge benefit of unlimited storage for everything, including email!
  • #17: All the usual.
  • #18: Great example from Dundee Migration 22,000 in one week!! Save half a million over 5 years.