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Building the Instructional Designer's Relevance in 2012
How we’ll be relevant today…
• Identify key characteristics of how organizational learning is
  changing into social business

• Differentiate between strategic design challenges vs. tactical or
  operational design decisions

• Link design activities inside the organization to the larger context of
  business effectiveness

• Explain the benefits of an internal information campaign in the
  context of continuous improvement for an organization

• Prepare your personal/professional development in 2012 for 2013
  and beyond.

                                                                            2
No, really…
• Take the next 60 seconds to get behind the keyboard.

• While you’re at it, get a pen/pencil and some paper
 out, too. Most of the good stuff is NOT on the slides.

• This is going to be an active discussion making use of
 chat.

• Take notes and tweet. By sharing, you also reflect: a
 double win.

                                                           3
Discuss: What trends or
topics are disrupting your
         practice?
        Use the Chat window!




                               4
Showing, not telling, is the future.

   Julie Dirksen        Kevin Thorn




                                      5
Click to edit Master title style




                     Where to start?
  “User Experience, Performance Improvement… we’re not going to be invited
  into conversations unless we can establish that we add value in these areas.”

                                                                                  6
Start understanding what’s
relevant outside of learning and
         development
    to be relevant inside learning and development.




                                                      7
Google these people
           (you have a phone)
   Alex Baumgardt           Dave Gray
   MJ Broadbent             Shel Kimen
   Richard Buchanan         Charlene McBride
   Bill Buxton              Peter Morville
   Christian Crumlish       Jakob Nielsen
   Sebastian Deterding      Don Norman
   Michael Dila             Dennis Schleicher
   Richard Feynman          Jared Spool
   Jesse James Garrett      Todd Zaki Warfel

                                                  8
Discuss: Who are you serving
  in your organization right
 now? How Many miles have
 you walked in their shoes?
         Use the Chat window!




                                9
Embrace “social business.”
       Avoid “school” as the model.




                                      10
What is “Social business”
“People don’t do business with companies. People do business with
people.”

• A Social Business is engaged
  deeply connecting people, including customers, employees, and
  partners, to be involved in productive, efficient ways.

• A Social Business is transparent
  removing boundaries to information, experts and assets, helping
  people align every action to drive business results.

• A Social Business is nimble
  speeding up business with information and insight to anticipate
  and address evolving opportunities.

                   http://www.ibm.com/smarterplanet/us/en/socialbusiness/overview/index.html   11
How is Business changing?
  Machine                                              Organism




            http://communicationnation.blogspot.com/2011/02/connected-company.html   12
Why do we need to pay
     attention?
Divisions                                           Connections




            http://communicationnation.blogspot.com/2011/02/connected-company.html   13
Discuss: how does your role
   change in a connected
       organization?
         Use the Chat window!




                                14
Advocate for better
     knowledge transfer
Rethink your role’s relationship with what you don’t know.




                                                             15
Click to edit Master title style




    Master the media you use.
    “From cradle-to-grave, don’t let any one area get too foggy”


                                                                   16
Discuss:
A) What do you use in
learning experiences?
B) What media do you
 personally consume?
      Use the A/B window!




                            17
Start your “Doing” list.
    As well as your “Stop Doing” list.




                                         18
Discuss:
  A) CREATE A Doing LIST
B) CREATE A Stop Doing LIST
         Use the A/B window!




                               19
Disrupt Yourself.
 Before something else disrupts you




                                      20
Discuss: How do we disrupt
         ourselves?
        Use the Chat window!




                               21
22
Look at things in new ways…




                               VISUAL THINKING
                                A new lens with which to view
                                challenges and solutions.
                               KATA
                                Forms for Self-Improvement
                               QUESTORMING
                                A means for driving towards
                                asking better questions.
                               BODYSTORMING
                                Prototyping systems and
                                services in real-time by acting
                                as the interfaces
                               GAMESTORMING
                                Design the experience of a
                                group coming together to
                                generate ideas and solutions.
Embrace complexity.
  Oversimplifying leads to more chaos.




                                         23
Aaron E. Silvers,
             Chief Learning Officer,
             Problem Solutions, LLC

             Contracted to
             Advanced Distributed Learning
Thank you!   (ADL)

             http://www.adlnet.gov/

             http://about.me/aaronesilvers

             @aaronesilvers

                                             24

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Building the Instructional Designer's Relevance in 2012

  • 2. How we’ll be relevant today… • Identify key characteristics of how organizational learning is changing into social business • Differentiate between strategic design challenges vs. tactical or operational design decisions • Link design activities inside the organization to the larger context of business effectiveness • Explain the benefits of an internal information campaign in the context of continuous improvement for an organization • Prepare your personal/professional development in 2012 for 2013 and beyond. 2
  • 3. No, really… • Take the next 60 seconds to get behind the keyboard. • While you’re at it, get a pen/pencil and some paper out, too. Most of the good stuff is NOT on the slides. • This is going to be an active discussion making use of chat. • Take notes and tweet. By sharing, you also reflect: a double win. 3
  • 4. Discuss: What trends or topics are disrupting your practice? Use the Chat window! 4
  • 5. Showing, not telling, is the future. Julie Dirksen Kevin Thorn 5
  • 6. Click to edit Master title style Where to start? “User Experience, Performance Improvement… we’re not going to be invited into conversations unless we can establish that we add value in these areas.” 6
  • 7. Start understanding what’s relevant outside of learning and development to be relevant inside learning and development. 7
  • 8. Google these people (you have a phone)  Alex Baumgardt  Dave Gray  MJ Broadbent  Shel Kimen  Richard Buchanan  Charlene McBride  Bill Buxton  Peter Morville  Christian Crumlish  Jakob Nielsen  Sebastian Deterding  Don Norman  Michael Dila  Dennis Schleicher  Richard Feynman  Jared Spool  Jesse James Garrett  Todd Zaki Warfel 8
  • 9. Discuss: Who are you serving in your organization right now? How Many miles have you walked in their shoes? Use the Chat window! 9
  • 10. Embrace “social business.” Avoid “school” as the model. 10
  • 11. What is “Social business” “People don’t do business with companies. People do business with people.” • A Social Business is engaged deeply connecting people, including customers, employees, and partners, to be involved in productive, efficient ways. • A Social Business is transparent removing boundaries to information, experts and assets, helping people align every action to drive business results. • A Social Business is nimble speeding up business with information and insight to anticipate and address evolving opportunities. http://www.ibm.com/smarterplanet/us/en/socialbusiness/overview/index.html 11
  • 12. How is Business changing? Machine Organism http://communicationnation.blogspot.com/2011/02/connected-company.html 12
  • 13. Why do we need to pay attention? Divisions Connections http://communicationnation.blogspot.com/2011/02/connected-company.html 13
  • 14. Discuss: how does your role change in a connected organization? Use the Chat window! 14
  • 15. Advocate for better knowledge transfer Rethink your role’s relationship with what you don’t know. 15
  • 16. Click to edit Master title style Master the media you use. “From cradle-to-grave, don’t let any one area get too foggy” 16
  • 17. Discuss: A) What do you use in learning experiences? B) What media do you personally consume? Use the A/B window! 17
  • 18. Start your “Doing” list. As well as your “Stop Doing” list. 18
  • 19. Discuss: A) CREATE A Doing LIST B) CREATE A Stop Doing LIST Use the A/B window! 19
  • 20. Disrupt Yourself. Before something else disrupts you 20
  • 21. Discuss: How do we disrupt ourselves? Use the Chat window! 21
  • 22. 22 Look at things in new ways…  VISUAL THINKING A new lens with which to view challenges and solutions.  KATA Forms for Self-Improvement  QUESTORMING A means for driving towards asking better questions.  BODYSTORMING Prototyping systems and services in real-time by acting as the interfaces  GAMESTORMING Design the experience of a group coming together to generate ideas and solutions.
  • 23. Embrace complexity. Oversimplifying leads to more chaos. 23
  • 24. Aaron E. Silvers, Chief Learning Officer, Problem Solutions, LLC Contracted to Advanced Distributed Learning Thank you! (ADL) http://www.adlnet.gov/ http://about.me/aaronesilvers @aaronesilvers 24