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Business Intelligence
Hank Lin - Athabasca University
Introduction

Purpose

Basic Components

Top players
Introduction
About Business Intelligence


• Business Intelligence (BI) is also referred to as academic
  analytics or institutional intelligence.
• BI is an IT term that refers to the collecting, structuring,
  analyzing and leveraging of data to turn it into easy-to-
  understand information.
• BI is a way of combining data in new ways that reveal
  previously unforeseen efficiencies, enabling leaders to use
  their expertise to make data-driven decisions.
What is Business Intelligence


     Business Intelligence is a set of methods, processes,
architectures, applications, and technologies that transform
raw data into meaningful and useful information used to
enable more effective strategic, tactical, and operational
insights and decision-making.


                                            - Forrester
Definition


     Business intelligence can be defined as a collection of
approaches for gathering, storing, analysing and providing
access to data that transform raw data into meaningful and
useful information used to enable more effective strategic,
tactical, and operational insights and decision-making.
Purpose
Questions that BI can help

                            Do we know the type
                             of customers we
    Can we forecast long-          have?          Are our products &
    term buying habits of                           services priced
       our customers?                               competitively?


Do we know why we
 are losing market                                      Do we know what
       share?                                           our best customers
                                                        have in common?
What is BI used for?

• Analysing customer behaviours, buying patterns and sales
  trends.
• Measuring, tracking and predicting sales and financial
  performance
• Budgeting and financial planning and forecasting
• Tracking the performance of marketing campaigns
• Optimising processes and operational performance
What is BI used for?(Cont.)


•   Improving delivery and supply chain effectiveness
•   Web and e-commerce analytics
•   Customer relationship management
•   Risk analysis
•   Strategic value driver analysis
Basic Components
The Basics Components of BI
Gathering Data


     Gathering data is concerned with collecting or
accessing data which can then be used to inform decision
making. Gathering data can come in many formats and
basically refers to the automated measurement and
collection of performance data.
     A major challenge of gathering data is making sure that
the relevant data is collected in the right way at the right
time.
Storing Data

     Storing Data is concerned with making sure the data is
filed and stored in appropriate ways to ensure it can be
found and used for analysis and reporting. When storing
data the same basic principles apply that you would use to
store physical goods.
    The advantages of modern data warehouses is that
they allow multi-dimensional formats so you can store the
same data under different categories
Analysing Data



    Taking the data that has been gathered and inspect,
transform or model it in order to gain new insights that will
support our business decision making.
    Analysis techniques includes the use of statistical tools,
data mining approaches as well as visual analytics or even
analysis of unstructured data such as text or pictures.
Providing Access



    Access is needed to perform analysis or to view the
results of the analysis. The former is provided by the latest
software tools that allow end-users to perform data analysis
while the latter is provided through reporting, dashboard and
scorecard applications.
Top players
Top Players
Popular Tools

Product Name                            Feature


SAP BusinessObjects                     Self-service access to fact-based, quality information regardless of where the data resides


                                        A powerful business intelligence infrastructure, comprehensive planning and simulation
                                             capabilities, and data-warehousing functionality, delivered through enterprise portal
SAP NetWeaver Business Intelligence          technology

                                        Query and reporting, analysis, dashboarding and
IBM Cognos Business Intelligence             scorecarding on a single, service-oriented architecture

                                        A fully integrated and comprehensive suite of business intelligence software that addresses the
SAS Business Intelligence                      needs of IT management and business users.

Oracle Business Intelligence
      Enterprise Edition 11g            A full range of analytic and reporting capabilities

                                        integrate strategic, financial and operational management processes while delivering a low cost
Oracle Hyperion System 9                      of deployment/ownership


Microsoft Business Intelligence Tools   .Self-service, Dashboards and scorecards, Reporting, Predictive analytics, Data mining


MicroStrategy Business Intelligence     Transforms data into attractive, easy-to-understand dashboards and reports for greater insights

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Business Intelligence Basic

  • 1. Business Intelligence Hank Lin - Athabasca University
  • 4. About Business Intelligence • Business Intelligence (BI) is also referred to as academic analytics or institutional intelligence. • BI is an IT term that refers to the collecting, structuring, analyzing and leveraging of data to turn it into easy-to- understand information. • BI is a way of combining data in new ways that reveal previously unforeseen efficiencies, enabling leaders to use their expertise to make data-driven decisions.
  • 5. What is Business Intelligence Business Intelligence is a set of methods, processes, architectures, applications, and technologies that transform raw data into meaningful and useful information used to enable more effective strategic, tactical, and operational insights and decision-making. - Forrester
  • 6. Definition Business intelligence can be defined as a collection of approaches for gathering, storing, analysing and providing access to data that transform raw data into meaningful and useful information used to enable more effective strategic, tactical, and operational insights and decision-making.
  • 8. Questions that BI can help Do we know the type of customers we Can we forecast long- have? Are our products & term buying habits of services priced our customers? competitively? Do we know why we are losing market Do we know what share? our best customers have in common?
  • 9. What is BI used for? • Analysing customer behaviours, buying patterns and sales trends. • Measuring, tracking and predicting sales and financial performance • Budgeting and financial planning and forecasting • Tracking the performance of marketing campaigns • Optimising processes and operational performance
  • 10. What is BI used for?(Cont.) • Improving delivery and supply chain effectiveness • Web and e-commerce analytics • Customer relationship management • Risk analysis • Strategic value driver analysis
  • 13. Gathering Data Gathering data is concerned with collecting or accessing data which can then be used to inform decision making. Gathering data can come in many formats and basically refers to the automated measurement and collection of performance data. A major challenge of gathering data is making sure that the relevant data is collected in the right way at the right time.
  • 14. Storing Data Storing Data is concerned with making sure the data is filed and stored in appropriate ways to ensure it can be found and used for analysis and reporting. When storing data the same basic principles apply that you would use to store physical goods. The advantages of modern data warehouses is that they allow multi-dimensional formats so you can store the same data under different categories
  • 15. Analysing Data Taking the data that has been gathered and inspect, transform or model it in order to gain new insights that will support our business decision making. Analysis techniques includes the use of statistical tools, data mining approaches as well as visual analytics or even analysis of unstructured data such as text or pictures.
  • 16. Providing Access Access is needed to perform analysis or to view the results of the analysis. The former is provided by the latest software tools that allow end-users to perform data analysis while the latter is provided through reporting, dashboard and scorecard applications.
  • 19. Popular Tools Product Name Feature SAP BusinessObjects Self-service access to fact-based, quality information regardless of where the data resides A powerful business intelligence infrastructure, comprehensive planning and simulation capabilities, and data-warehousing functionality, delivered through enterprise portal SAP NetWeaver Business Intelligence technology Query and reporting, analysis, dashboarding and IBM Cognos Business Intelligence scorecarding on a single, service-oriented architecture A fully integrated and comprehensive suite of business intelligence software that addresses the SAS Business Intelligence needs of IT management and business users. Oracle Business Intelligence Enterprise Edition 11g A full range of analytic and reporting capabilities integrate strategic, financial and operational management processes while delivering a low cost Oracle Hyperion System 9 of deployment/ownership Microsoft Business Intelligence Tools .Self-service, Dashboards and scorecards, Reporting, Predictive analytics, Data mining MicroStrategy Business Intelligence Transforms data into attractive, easy-to-understand dashboards and reports for greater insights