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Business Model Generation 
Business Model Canvas + Design Thinking
The Mindset We Need 
Being a Designer
Business Model Generation: Business Model Canvas + Design Thinking
What does 
my 
customer 
need? 
What 
different 
options 
can I try? 
What is the 
essence of 
these 
ideas? 
Damn, it 
doesn’t 
work. 
Let’s test 
Oh well! 
this idea… 
Frank 
Gehry 
Architect 
& 
Designer
Can You Be A Designer?
The 
Business 
Model 
Canvas
WHAT IS A BUSINESS MODEL
“A business model 
describes the rationale 
of how an organisation 
creates, delivers and 
captures value.”
WHAT IS A CANVAS?
Business Model Generation: Business Model Canvas + Design Thinking
THE BUSINESS MODEL 
CANVAS
Customer 
Segments 
Key 
Resources 
Key 
Activities 
Value 
Proposition 
Customer 
Relationships 
Channels 
Revenue 
Streams 
Cost 
Structure 
Key 
Partnerships
For whom do we create value? 
CUSTOMER SEGMENTS
For whom do we 
create value? 
Daimler 
Mass Market
For whom do we 
create value? 
Metro 
Advertisers 
Commuters
What value do we create for our customer segments? 
VALUE PROPOSITION
What value do we 
create? 
Daimler 
Cars, 
trucks, etc 
Financial 
Services 
Mass Market
What value do we 
create? 
Metro 
Ad Space Advertisers 
in High 
Circulation 
Free City-Wide 
Commuter 
Paper 
Commuters 
Free 
Newspaper
How do we communicate with and reach our customers? 
CHANNELS
How do we 
Daimler 
reach their customers 
Cars, trucks, etc 
Financial Services 
Mass Market 
Dealers 
Sales 
Force
How do we 
Metro 
reach their customers 
Ad space in a high circulation newspaper Advertisers 
Free city-wide commuter paper Commuters 
Ad Sales Force 
Public Transport, Train 
Stations, Bus Stops
What is our relationship with each of our customers? 
CUSTOMER RELATIONSHIPS
What is our relationship 
with our customer 
Financial Services 
Mass Market 
Mostly high-end 
brands 
Cars, trucks, etc
What is our relationship 
with our customer 
Acquisition 
Retention 
Free city-wide commuter paper 
Advertisers 
Commuters 
Ad space in a high circulation free paper
What value are our customers willing to pay for? 
REVENUE STREAMS
Revenue Streams 
Revenue 
Structure 
Pricing 
Structure
What 
value 
do our 
customers 
pay 
for? 
Financial Services 
Mass Market 
Vehicle Sales 
Vehicle 
Financing 
Cars, trucks, etc
What 
value 
do our 
customers 
pay 
for? 
Ad space in high circulation free paper 
Free city-wide commuter paper 
Advertisers 
Commuters 
Fees for Ad 
Space in 
Paper 
Free 
Newspaper
What resources are required to deliver value? 
Who helps us to deliver or create value? 
activities are required to deliver value? 
KEY ACTIVITIES 
PARTNERS 
RESOURCES
How 
are we 
able to 
deliver 
value? 
Manufacturing 
Design 
Brands 
Financial Services 
Car Parts 
Manufacturers 
Cars, trucks, etc 
Vehicle 
Plants 
Intellectual 
Property
How 
are we 
able to 
deliver 
value? 
Brand 
Distribution Network 
and Logistics 
Ad space in high circulation paper 
Free city-wide commuter paper 
Distribution 
Agreements 
with Public 
Transport 
Networks 
Write and Produce 
a Daily Paper 
Distribution
What are the key costs to deliver value? 
COST STRUCTURES
Cost Structures 
Cost- 
Driven 
Value- 
Driven
What 
are our 
key 
costs to 
deliver 
value? 
Car Part 
Manufacturers 
Manufacturing 
Design 
Vehicle Plants 
Intellectual Property 
Brands 
Marketing & 
Sales Manufacturing 
Research & 
Development
What 
are our 
key 
costs to 
deliver 
value? 
Distribution 
Agreements 
with Public 
Transport 
Networks. 
Write and Produce a Daily Paper 
Distribution 
Distribution Networks and Logistics 
Brand 
Content, 
Design & 
Print of a 
Daily Paper 
Distribution
Business Model Generation: Business Model Canvas + Design Thinking
Mass 
Market 
Dealers 
Vehicle Sales 
Vehicle 
Financing 
Cars, 
trucks, etc 
Financial 
Services 
Manufacturing 
Design 
Vehicle 
Plants 
Brands 
Car Part 
Manufacturers 
Marketing & 
Sales 
Sales Force 
Manufacturing 
Mostly High- 
End Brands 
Intellectual 
Property 
Research & 
Development
Advertisers 
Commuters 
Ad Sales 
Force 
Fees for Ad 
Space in Paper 
Free 
Newspaper 
Ad Space in 
High 
Circulation 
Paper 
Free City- 
Wide 
Commuter 
Paper 
Write & 
Produce a 
Daily Paper 
Distribution 
Network & 
Logistics 
Brand 
Distribution 
Agreements 
with Public 
Transport 
Networks 
Content, 
Design & Print 
of a Daily 
Paper 
Public Transport, 
Train & Bus 
Stations 
Distribution 
Acquisition 
Retention 
Distribution
WORKING WITH THE CANVAS 
Some Principles
Think Business Model, 
not product & market
Simplicity, not complexity
One Idea per Canvas
Work Fast and Dirty
Use 
Post-It’s
Use markers, not pens
Pictures > Words
Collective > Individual
What you can do with a Canvas? 
Nearly everything! 
– Split or merge models 
– Split your group 
– Add/remove post-its 
– Draw and visualize
Web 
Users 
Globally 
People 
who want 
to call 
phones 
Mass 
Customised 
Skype.com 
Headset 
Partnerships 
Free 
Skypeout 
pre-paid or 
subscription 
Hardware 
Sales 
Free 
internet 
and video 
calls 
Cheap 
calls to 
phones 
(Skypeout) 
Software 
Development 
Software 
Developers 
Software 
Software 
Development 
Complaint 
Management 
Telco 
Partners 
Payment 
Providers 
Distribution 
Partners
PRACTICE
Business Model Generation: Business Model Canvas + Design Thinking

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Business Model Generation: Business Model Canvas + Design Thinking

  • 1. Business Model Generation Business Model Canvas + Design Thinking
  • 2. The Mindset We Need Being a Designer
  • 4. What does my customer need? What different options can I try? What is the essence of these ideas? Damn, it doesn’t work. Let’s test Oh well! this idea… Frank Gehry Architect & Designer
  • 5. Can You Be A Designer?
  • 7. WHAT IS A BUSINESS MODEL
  • 8. “A business model describes the rationale of how an organisation creates, delivers and captures value.”
  • 9. WHAT IS A CANVAS?
  • 12. Customer Segments Key Resources Key Activities Value Proposition Customer Relationships Channels Revenue Streams Cost Structure Key Partnerships
  • 13. For whom do we create value? CUSTOMER SEGMENTS
  • 14. For whom do we create value? Daimler Mass Market
  • 15. For whom do we create value? Metro Advertisers Commuters
  • 16. What value do we create for our customer segments? VALUE PROPOSITION
  • 17. What value do we create? Daimler Cars, trucks, etc Financial Services Mass Market
  • 18. What value do we create? Metro Ad Space Advertisers in High Circulation Free City-Wide Commuter Paper Commuters Free Newspaper
  • 19. How do we communicate with and reach our customers? CHANNELS
  • 20. How do we Daimler reach their customers Cars, trucks, etc Financial Services Mass Market Dealers Sales Force
  • 21. How do we Metro reach their customers Ad space in a high circulation newspaper Advertisers Free city-wide commuter paper Commuters Ad Sales Force Public Transport, Train Stations, Bus Stops
  • 22. What is our relationship with each of our customers? CUSTOMER RELATIONSHIPS
  • 23. What is our relationship with our customer Financial Services Mass Market Mostly high-end brands Cars, trucks, etc
  • 24. What is our relationship with our customer Acquisition Retention Free city-wide commuter paper Advertisers Commuters Ad space in a high circulation free paper
  • 25. What value are our customers willing to pay for? REVENUE STREAMS
  • 26. Revenue Streams Revenue Structure Pricing Structure
  • 27. What value do our customers pay for? Financial Services Mass Market Vehicle Sales Vehicle Financing Cars, trucks, etc
  • 28. What value do our customers pay for? Ad space in high circulation free paper Free city-wide commuter paper Advertisers Commuters Fees for Ad Space in Paper Free Newspaper
  • 29. What resources are required to deliver value? Who helps us to deliver or create value? activities are required to deliver value? KEY ACTIVITIES PARTNERS RESOURCES
  • 30. How are we able to deliver value? Manufacturing Design Brands Financial Services Car Parts Manufacturers Cars, trucks, etc Vehicle Plants Intellectual Property
  • 31. How are we able to deliver value? Brand Distribution Network and Logistics Ad space in high circulation paper Free city-wide commuter paper Distribution Agreements with Public Transport Networks Write and Produce a Daily Paper Distribution
  • 32. What are the key costs to deliver value? COST STRUCTURES
  • 33. Cost Structures Cost- Driven Value- Driven
  • 34. What are our key costs to deliver value? Car Part Manufacturers Manufacturing Design Vehicle Plants Intellectual Property Brands Marketing & Sales Manufacturing Research & Development
  • 35. What are our key costs to deliver value? Distribution Agreements with Public Transport Networks. Write and Produce a Daily Paper Distribution Distribution Networks and Logistics Brand Content, Design & Print of a Daily Paper Distribution
  • 37. Mass Market Dealers Vehicle Sales Vehicle Financing Cars, trucks, etc Financial Services Manufacturing Design Vehicle Plants Brands Car Part Manufacturers Marketing & Sales Sales Force Manufacturing Mostly High- End Brands Intellectual Property Research & Development
  • 38. Advertisers Commuters Ad Sales Force Fees for Ad Space in Paper Free Newspaper Ad Space in High Circulation Paper Free City- Wide Commuter Paper Write & Produce a Daily Paper Distribution Network & Logistics Brand Distribution Agreements with Public Transport Networks Content, Design & Print of a Daily Paper Public Transport, Train & Bus Stations Distribution Acquisition Retention Distribution
  • 39. WORKING WITH THE CANVAS Some Principles
  • 40. Think Business Model, not product & market
  • 42. One Idea per Canvas
  • 43. Work Fast and Dirty
  • 48. What you can do with a Canvas? Nearly everything! – Split or merge models – Split your group – Add/remove post-its – Draw and visualize
  • 49. Web Users Globally People who want to call phones Mass Customised Skype.com Headset Partnerships Free Skypeout pre-paid or subscription Hardware Sales Free internet and video calls Cheap calls to phones (Skypeout) Software Development Software Developers Software Software Development Complaint Management Telco Partners Payment Providers Distribution Partners

Editor's Notes

  • #5: Customer Focused Uncertainty and Exploring Multiple Directions Focus on the Idea Failure before Execution Be able to Let Go
  • #11: A canvas is a blank space, a completely white starting point from which an artist or designer can start to build. A canvas is supposed to be creative, messy, constantly changing.
  • #38: Adjust Animation
  • #39: Adjust Animation
  • #41: Make this part cooler
  • #42: Make this part cooler
  • #43: Make this part cooler
  • #44: Make this part cooler
  • #45: Make this part cooler
  • #46: Make this part cooler
  • #47: Make this part cooler
  • #48: Make this part cooler