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Increase the performance of your organisation through a process-driven approach


Business Process Management
Workshop
Are you aiming to make your business processes more           For whom?
effective and more efficient? Business Process Management
(BPM) allows your organisation to adapt more rapidly.         •	 As an employee in one of the many functional areas of
This is a must. While your market is changing fast, the          your company, you are hoping to get a complete view on
competition keeps growing. BPM will help you reduce              managing processes.
and eliminate costs. Plus, it improves the quality of the     •	 You are a Process Analyst or Process Manager, with an
operational and administrative processes.                        ICT or business background.
                                                              •	 You are responsible for (part of) a business process.
In this programme, we will introduce you to all the aspects   •	 You are an Auditor, Interim Manager or Change Manager
of this management discipline. Having acquired this              who is required to interpret and communicate processes.
knowledge, you will make your organisation more powerful.     •	 You are employed in a services or production
                                                                 environment, in the private or public sector.

                                                              Added value for you and your company

                                                              •	 You will acquire the fundamental knowledge that will
                                                                 allow you to implement processes in your organisation.
                                                              •	 You will understand and apply the basic techniques used
                                                                 to develop business processes.
                                                              •	 You will learn how to identify ways to improve.
                                                              •	 You will receive specific advice on how to effectively
                                                                 establish process changes and avoid pitfalls.
" The workshop is rich in content and uses professional didactics that
                                      invite introspection. The tips and tricks have become highly valued
                                      tools in our own organisation. This workshop offers a clear view on the
                                      practice of BPM. “

                                      Evi Van Craen - Strategic Policy Support, VDAB




Programme design                                                                  Meet your faculty

We offer professional guidance in a three-day workshop, allowing you to           •	 Prof Dirk Deschoolmeester is expert
develop a good case within small groups. You will create a strategic vision for      on Business Process Management. He is
process management, analyse the current situation (‘as-is’), draw up a new           the founder of Vlerick’s BPM research
process (‘to-be’), lay down an action plan and measure performance. As you go        network.
through the complete improvement cycle, you will be able to immediately put to    •	 Eddy Janssen, Ideas@Work, brings
the test the concrete applications and insights.                                     wide-ranging experience in the practical
                                                                                     application of BPM concepts and
Module 1: The process-driven organisation                                            techniques.
                                                                                  •	 Jan Bellaert, MÖBIUS, has built up a
•	 What is a process? What is process management?                                    broad experience as a project leader in
•	 The business drivers of process management.                                       various BPR programmes.
•	 The characteristics of a process-driven organisation.
•	 A pragmatic approach to improving and redesigning processes.                   PRACTICAL INFO
•	 Presentation by a practitioner: BPM experience.
                                                                                  Dates and venues
Module 2: From ‘as-is’ to ‘to-be’                                                 3 days
                                                                                  Ghent Campus: 21, 22, 23 November 2012
•	 Vision and leadership in a process context.                                    (Dutch)
•	 The importance of a process-driven approach.                                   Brussels Campus: 20, 21, 22 March 2013
•	 Analysis, modelling and evaluation techniques.                                 (English)
•	 From ‘as is’ to ‘to be’: different ways to identify opportunities for          Leuven campus: 10, 11, 12 June 2013
   improvement.                                                                   (Dutch)
•	 Incremental or radical changes?
                                                                                  Language
Module 3: Implementing and measuring performance                                  Dutch or English

•	 Tips & tricks for the implementation phase.                                    Fee
•	 The elements of an implementation plan.                                        € 2,295 (excl. 21% VAT)
•	 Performance measurement in a business process-driven organisation: tools,
   methodologies (ABC, BSC, 6 Sigma, etc.) and techniques (simulation, etc.).
•	 Success factors for the development of a process-driven vision.
•	 The importance of permanent evaluation.




                                                                                  Apply now!

                                                                                  Please see Practical Info on the following
                                                                                  page, or visit:
                                                                                       www.vlerick.com/bpmworkshop
PRACTICAL INFO

Registration                                              Online registration: quick & easy!

Action! Register online.

Questions? Please contact:
Rian De Bruycker
Programme Advisor
T: + 32 9 210 98 84
F: + 32 9 210 97 28
rian.debruycker@vlerick.com
Reep 1
9000 Ghent, Belgium

Your certificate

If you take part in one of our programmes, you are        Register online via:
entitled to a certificate from Vlerick Business School.
                                                          www.vlerick.com/mict
If you successfully complete the Advanced Management
Programme, you can join the Vlerick Alumni Network,
a worldwide network of over 16,000 alumni in more
than 100 countries.                                       Financial benefits for you?

Cancellation                                              •	 10% discount for paying members of Vlerick Alumni
                                                          •	 SME portfolio: subsidies for Flemish SMEs.
Consult our cancellation conditions at:                   •	 Vlerick Social Profit Grants for organisations active in
www.vlerick.com/conditions                                   the social profit sector.

we are here for you                                       You’ll find more info at: www.vlerick.com/benefits


              Rian De Bruycker
              Programme Advisor
              T: + 32 9 210 98 84
              rian.debruycker@vlerick.com
Application form
ICT-Management &
Business Process Management


    EXECUTIVE EDUCATION AND RESEARCH IN 2012-2013



    ICT MANAGEMENT &
                                                        Yes, I wish to apply for the following programme(s):
    BUSINESS PROCESS
    MANAGEMENT

                                                         	 ICT Management	                                        	 Executive Master Class in BPM
                                                         	 Business Process Management Workshop	                  	 Business Intelligence Workshop
                                                         	 Excellence in Business Process Improvement	            	 We invite for you

                                                        	 	 In addition, I wish to receive more information on the management programmes of
                                                        		 Vlerick Business School that I have ticked on the reverse side of this form.
    ENGLISH




Name                                                                                           First name                                                                 M          F  

Function  

Company

Company address                                                                                                                                    N°                   bus

Postal code                                                               City

Country

Telephone                                                                                                       Fax  

E-mail
	                     	 Yes, I would like to stay up-to-date about the activities of Vlerick Business School via e-mail.
	                     	 No, I do not want to receive information about the activities of Vlerick Business School via e-mail.

Home address                                                                                                                                       N°                   bus

Postal code                                                               City

Country

Home telephone

Invoice to be addressed to:

Name                                                                                           First name                                                               M          F  

(Only fill the section below if different from company address above)

Address                                                                                                                                            N°                   bus

Postal code                                                               City

Country

VAT n°

	                     	 I am paying member of Vlerick Alumni and enjoy a 10% reduction on this programme

Date                                                -    -                       Signature



Please return this form BY FAX OR POST to:

Vlerick Business School, attn. Rian De Bruycker,                                                         Your contact details will be stored in a database of Vlerick Business School for
Reep 1, 9000 Ghent, Belgium, fax + 32 9 210 97 28                                                        the purpose of keeping you updated on our activities. Pursuant to the Belgian
rian.debruycker@vlerick.com                                                                              Law on privacy (Wet tot bescherming van de persoonlijke levenssfeer ten
                                                                                                         opzichte van de verwerking van persoonsgegevens) of 8 December 1992 you
You can also apply online at                                                                             are entitled to inspection and correction of data related to you as kept by
www.vlerick.com/mict                                                                                     Vlerick Business School.
THE Programmes of
vlerick BUSINESS school

I would like to receive information on the following programmes (please tick).
Please return your contacting details to us by fax, e-mail or post.



General Management                                                  Operations & Supply Chain Management
 	 Advanced Management Programme E                                   	 Project Management D
 	 International Management Programme E                              	 Purchasing Management E
 	 Middle Management Programme D                                     	 Operational Excellence E
 	 Young Management Programme   D & E                                	 Executive Master Class in Supply Chain Management E

Accounting & Financial Management                                   Entrepreneurship
 	 Understanding Annual Reports D & E                                	 KMO Challenge D
 	 Mastering Costs and Budgets D & E                                 	 KMO Excellence D
 	 Fundamentals of Financial Management   D & E                      	 Entrepreneurship for Managers   D
 	 Strategic Cost Management E
 	 Valuation of Companies E                                         People Management & Leadership
 	 Executive Master Class in Controllership E                        	 The People Manager D
 	 Executive Master Class in Corporate Finance   E                   	 Executive Decision Making D
 	 Executive Master Class in Financial Analysis                      	 How to Improve Your Emotional Intelligence   D
	 and Asset Management E                                             	 Inspiring for Change D
                                                                     	 Negotiating to Create Value D & E
Human Resource Management                                            	 Self-mastery D
 	 HRM with Impact D                                                 	 Bestsellers read for you D
 	 Compensation & Benefits   D
 	 Executive Master Class in Human Resource Management       D      Strategy
                                                                     	 Strategy in Action   E
ICT & Business Process Management
  	 ICT-Management D                                                Executive Master Classes
  	 Business Process Management Workshop D & E                       	 Executive Master Class in B-to-B Marketing and Sales E
  	 Excellence in Business Process Improvement E                     	 Executive Master Class in Business Process Management E
  	 Executive Master Class in Business Process Management    E       	 Executive Master Class in Controllership E
  	 Business Intelligence Workshop E                                 	 Executive Master Class in Corporate Finance   E
                                                                     	 Executive Master Class in Financial Analysis
Innovation Management                                               	 and Asset Management E
  	 Strategising for Innovation E                                    	 Executive Master Class in Human Resource Management D
  	 Entrepreneurial Innovation E                                     	 Executive Master Class in Innovation & Entrepreneurship   E
  	 Corporate Innovation Management E                                	 Executive Master Class in Supply Chain Management E
  	 Executive Master Class in Innovation & Entrepreneurship   E
                                                                    MBAs
Marketing & Sales                                                    	 Full-time MBA   E
 	 Introduction to Marketing Management D                            	 Executive MBA E
 	 Retail & Trade Marketing   D                                      	 Executive MBA in Financial Services & Insurance   E
 	 Brand Management & Communication   D
 	 Product Management D                                             Masters
 	 Strategic Business-to-Business Marketing D                        	 Masters in Financial Management   E
 	 Executive Master Class in B2B Marketing and Sales    E            	 Masters in General Management E
                                                                     	 Masters in Marketing Management E


D   	 Programme in Dutch             E   	 Programme in English




More information on www.vlerick.com

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Brochure Business process management workshop

  • 1. Increase the performance of your organisation through a process-driven approach Business Process Management Workshop Are you aiming to make your business processes more For whom? effective and more efficient? Business Process Management (BPM) allows your organisation to adapt more rapidly. • As an employee in one of the many functional areas of This is a must. While your market is changing fast, the your company, you are hoping to get a complete view on competition keeps growing. BPM will help you reduce managing processes. and eliminate costs. Plus, it improves the quality of the • You are a Process Analyst or Process Manager, with an operational and administrative processes. ICT or business background. • You are responsible for (part of) a business process. In this programme, we will introduce you to all the aspects • You are an Auditor, Interim Manager or Change Manager of this management discipline. Having acquired this who is required to interpret and communicate processes. knowledge, you will make your organisation more powerful. • You are employed in a services or production environment, in the private or public sector. Added value for you and your company • You will acquire the fundamental knowledge that will allow you to implement processes in your organisation. • You will understand and apply the basic techniques used to develop business processes. • You will learn how to identify ways to improve. • You will receive specific advice on how to effectively establish process changes and avoid pitfalls.
  • 2. " The workshop is rich in content and uses professional didactics that invite introspection. The tips and tricks have become highly valued tools in our own organisation. This workshop offers a clear view on the practice of BPM. “ Evi Van Craen - Strategic Policy Support, VDAB Programme design Meet your faculty We offer professional guidance in a three-day workshop, allowing you to • Prof Dirk Deschoolmeester is expert develop a good case within small groups. You will create a strategic vision for on Business Process Management. He is process management, analyse the current situation (‘as-is’), draw up a new the founder of Vlerick’s BPM research process (‘to-be’), lay down an action plan and measure performance. As you go network. through the complete improvement cycle, you will be able to immediately put to • Eddy Janssen, Ideas@Work, brings the test the concrete applications and insights. wide-ranging experience in the practical application of BPM concepts and Module 1: The process-driven organisation techniques. • Jan Bellaert, MÖBIUS, has built up a • What is a process? What is process management? broad experience as a project leader in • The business drivers of process management. various BPR programmes. • The characteristics of a process-driven organisation. • A pragmatic approach to improving and redesigning processes. PRACTICAL INFO • Presentation by a practitioner: BPM experience. Dates and venues Module 2: From ‘as-is’ to ‘to-be’ 3 days Ghent Campus: 21, 22, 23 November 2012 • Vision and leadership in a process context. (Dutch) • The importance of a process-driven approach. Brussels Campus: 20, 21, 22 March 2013 • Analysis, modelling and evaluation techniques. (English) • From ‘as is’ to ‘to be’: different ways to identify opportunities for Leuven campus: 10, 11, 12 June 2013 improvement. (Dutch) • Incremental or radical changes? Language Module 3: Implementing and measuring performance Dutch or English • Tips & tricks for the implementation phase. Fee • The elements of an implementation plan. € 2,295 (excl. 21% VAT) • Performance measurement in a business process-driven organisation: tools, methodologies (ABC, BSC, 6 Sigma, etc.) and techniques (simulation, etc.). • Success factors for the development of a process-driven vision. • The importance of permanent evaluation. Apply now! Please see Practical Info on the following page, or visit: www.vlerick.com/bpmworkshop
  • 3. PRACTICAL INFO Registration Online registration: quick & easy! Action! Register online. Questions? Please contact: Rian De Bruycker Programme Advisor T: + 32 9 210 98 84 F: + 32 9 210 97 28 rian.debruycker@vlerick.com Reep 1 9000 Ghent, Belgium Your certificate If you take part in one of our programmes, you are Register online via: entitled to a certificate from Vlerick Business School. www.vlerick.com/mict If you successfully complete the Advanced Management Programme, you can join the Vlerick Alumni Network, a worldwide network of over 16,000 alumni in more than 100 countries. Financial benefits for you? Cancellation • 10% discount for paying members of Vlerick Alumni • SME portfolio: subsidies for Flemish SMEs. Consult our cancellation conditions at: • Vlerick Social Profit Grants for organisations active in www.vlerick.com/conditions the social profit sector. we are here for you You’ll find more info at: www.vlerick.com/benefits Rian De Bruycker Programme Advisor T: + 32 9 210 98 84 rian.debruycker@vlerick.com
  • 4. Application form ICT-Management & Business Process Management EXECUTIVE EDUCATION AND RESEARCH IN 2012-2013 ICT MANAGEMENT & Yes, I wish to apply for the following programme(s): BUSINESS PROCESS MANAGEMENT ICT Management Executive Master Class in BPM Business Process Management Workshop Business Intelligence Workshop Excellence in Business Process Improvement We invite for you In addition, I wish to receive more information on the management programmes of Vlerick Business School that I have ticked on the reverse side of this form. ENGLISH Name First name M F Function Company Company address N° bus Postal code City Country Telephone Fax E-mail Yes, I would like to stay up-to-date about the activities of Vlerick Business School via e-mail. No, I do not want to receive information about the activities of Vlerick Business School via e-mail. Home address N° bus Postal code City Country Home telephone Invoice to be addressed to: Name First name M F (Only fill the section below if different from company address above) Address N° bus Postal code City Country VAT n° I am paying member of Vlerick Alumni and enjoy a 10% reduction on this programme Date - - Signature Please return this form BY FAX OR POST to: Vlerick Business School, attn. Rian De Bruycker, Your contact details will be stored in a database of Vlerick Business School for Reep 1, 9000 Ghent, Belgium, fax + 32 9 210 97 28 the purpose of keeping you updated on our activities. Pursuant to the Belgian rian.debruycker@vlerick.com Law on privacy (Wet tot bescherming van de persoonlijke levenssfeer ten opzichte van de verwerking van persoonsgegevens) of 8 December 1992 you You can also apply online at are entitled to inspection and correction of data related to you as kept by www.vlerick.com/mict Vlerick Business School.
  • 5. THE Programmes of vlerick BUSINESS school I would like to receive information on the following programmes (please tick). Please return your contacting details to us by fax, e-mail or post. General Management Operations & Supply Chain Management Advanced Management Programme E Project Management D International Management Programme E Purchasing Management E Middle Management Programme D Operational Excellence E Young Management Programme D & E Executive Master Class in Supply Chain Management E Accounting & Financial Management Entrepreneurship Understanding Annual Reports D & E KMO Challenge D Mastering Costs and Budgets D & E KMO Excellence D Fundamentals of Financial Management D & E Entrepreneurship for Managers D Strategic Cost Management E Valuation of Companies E People Management & Leadership Executive Master Class in Controllership E The People Manager D Executive Master Class in Corporate Finance E Executive Decision Making D Executive Master Class in Financial Analysis How to Improve Your Emotional Intelligence D and Asset Management E Inspiring for Change D Negotiating to Create Value D & E Human Resource Management Self-mastery D HRM with Impact D Bestsellers read for you D Compensation & Benefits D Executive Master Class in Human Resource Management D Strategy Strategy in Action E ICT & Business Process Management ICT-Management D Executive Master Classes Business Process Management Workshop D & E Executive Master Class in B-to-B Marketing and Sales E Excellence in Business Process Improvement E Executive Master Class in Business Process Management E Executive Master Class in Business Process Management E Executive Master Class in Controllership E Business Intelligence Workshop E Executive Master Class in Corporate Finance E Executive Master Class in Financial Analysis Innovation Management and Asset Management E Strategising for Innovation E Executive Master Class in Human Resource Management D Entrepreneurial Innovation E Executive Master Class in Innovation & Entrepreneurship E Corporate Innovation Management E Executive Master Class in Supply Chain Management E Executive Master Class in Innovation & Entrepreneurship E MBAs Marketing & Sales Full-time MBA E Introduction to Marketing Management D Executive MBA E Retail & Trade Marketing D Executive MBA in Financial Services & Insurance E Brand Management & Communication D Product Management D Masters Strategic Business-to-Business Marketing D Masters in Financial Management E Executive Master Class in B2B Marketing and Sales E Masters in General Management E Masters in Marketing Management E D Programme in Dutch E Programme in English More information on www.vlerick.com