Business Resilience Framework - A new approach for better projects and sustainable value delivery.
- 1. Business Resilience TM BUSINESS RESILIENCE FRAMEWORK A new approach for better projects and sustainable value delivery WELCOME 19 January 2022
- 2. Business Resilience TM Dr Serhiy Kovela Associate Professor New College of the Humanities / Affiliate Faculty at Northeastern University, Business Consultant, PhD, MSc, MBA, CITP, CMBE, Accredited AgilePM Trainer Author Business Resilience David Roberts CEO CUPE International, Agile Business Consortium Director, Business Consultant, ChPP, ChMC, MBA, BSc, Accredited Trainer: MoP, MSP, MoV, PRINCE2, PRINCE2 Agile, AgilePM, AgilePgM, AgileDS, Scrum, Better Business Cases, Earned Value Management. PPM Auditor P3M3 Lead Author Business Resilience Meet the Presenters Lead presenter Lead author
- 3. Business Resilience TM “…2020 was a wake-up call. To thrive in the coming decade, companies must develop resilience – the ability to withstand unpredictable threat or change and then to emerge stronger…” ‘‘Develop resilience’’ is easy to say but hard to define, and yet harder to do…” McKinsey, The Resilience imperative: Succeeding in uncertain times Business Resilience is a joint work of David Roberts, Serhiy Kovela, Sheila Roberts, Islam Choudhury, and Jawwad Tanvir (collectively known as The Tribe) The world is changed….
- 4. Business Resilience TM From crisis to crisis… catch a breath? • VUCA world… – a string of crises leading to organisational confusion… • Creativity and innovation are risky while in a crisis mode… – low psychological safety; progress doesn’t happen at the right pace… • Organisational culture… – consumes rather than creates energy needed for progress Challenges: • How do we ensure our business continuity planning really works? • How do we properly embrace the right emerging technologies? • How do we test and re-align our project/program portfolio to meet the increasingly more important green agenda? • How do we ensure our current project portfolio sustains the organization?
- 5. Business Resilience TM We noticed that some organizations survived, but some emerged even stronger... So we asked ourselves: • How did they recognize this challenge was also an opportunity? • What enabled them to do the right thing and adapt so quickly? Successful organizations shared a number of traits: • Leadership was ready to act in risky conditions • Business foundations enabled them to withstand the shocks and invest …so how would one achieve that?... Observations
- 6. Business Resilience TM Imagine an organization with… • a workplace foundation comprising evolving vision and customer offering, enterprising investment, sustainable operations, and careful management of innovation and risk; • a culture of teams where everyone shares a vision and has the motivation, capabilities and energy to make things happen; • a work environment with processes and practices geared up to deliver best customer value at the right time and pace... Some have it (due to prior painful experimentation), some still don’t… To ensure swift recovery and continuous development for individual businesses and the broader economy in the VUCA environment, organisations must adopt a holistic approach to progress, rain or shine… So what would make a resilient organization?
- 7. Business Resilience TM P R I N C I P L E S R O L E S PROGRESS Cycle RESILIENCE Foundations P A C E Culture Introducing a Business Resilience Framework (BRF) 1 5 2 3 4
- 8. Business Resilience TM Business Resilience Framework enabling sustained Progress @ PACE R E S I L I E N C E F o u n d a t i o n s P R O G R E S S C y c l e P R I N C I P L E S R O L E S P A C E Culture Value Initiatives Functional Performance Energized People Enduring Enterprise Professional Practice • 5 interlinking domains with 22 elements (covered in the book) • a comprehensive approach to organizational-level transformations • guiding leaders and enabling sustainable organizational progress at the right pace
- 9. Business Resilience TM A closer look at the Principles domain There are 7 principles at play: 1. Business Resilience is essential for organizational survival 2. Change is certain, Business Resilience and progress are not 3. Strong focus on customer value enhances Business Resilience 4. Ensuring diverse thinking builds Business Resilience 5. Ethical practice builds long term Business Resilience 6. Business Resilience and progress can be realized at a fast or slow pace 7. Adopting a robust model focussed on progress strengthens Business Resilience To make sustained progress at pace, an organization must adopt and uphold all seven of the above…
- 10. Business Resilience TM 1. As Business Resilience Framework is an approach for: • instituting resilient business foundations • promoting resilience-focused organizational culture • selecting projects and programs to make up a resilient Portfolio, and • delivering Projects and Programs at the right pace …it provides a focus on sustained progress to portfolio, program, and project-level processes in the organization, and…. ‘Better projects are resilience-focused projects delivered at the right pace’ Giving PPP a resilience focus…
- 11. Business Resilience TM 2. Business Resilience Framework is the bridge connecting organizational strategy to projects and programs, providing organizational resilience through the systematic management of portfolios, programs and projects …and a means of systematic management Programs and Projects Portfolio Organizational strategy
- 12. Business Resilience TM Benefits to Leaders The application of Business Resilience Framework enables leaders to: 1. Manage the continuous organizational improvement by focusing on customer value and the right type of initiatives to deliver it 2. Select the right programs and projects for your portfolio based on novel tools assessing the challenge, opportunity, and alignment to the current strategic and tactical objectives 3. Efficiently deliver those programs and projects within the organizational process and culture that flexibly accommodate faster or slower pace of delivery 4. Create a unique Progress @ PACE formula tailored to your specific requirements by complementing and enhancing your existing organizational practices with the novel tools and processes
- 13. Business Resilience TM Typical enterprise roles making use of the Framework to continuously deliver progress • Portfolio Professional – delivers Analysis & Decision Making • Programme Professional – delivers Outcomes & Benefits • Project Professional – delivers Outputs or Solutions • Change Professional – delivers Next Ways of Working
- 14. Business Resilience TM Resilience Professionals may undertake any of the core BR roles, as well as Advise and Coach Resilience Professionals collaborate with existing enterprise roles. If need be, they could be mapped onto them Core Resilience Professionals roles • Business Resilience Owner – Leads Business Resilience Strategy Owns Progress Definition Authorises Target Resilience Profile • Progress Master – Internal BRF Subject Matter Expert Ensures Progress towards Definition Brings BR Culture to Life – Facilitating • Initiative Leader – Leads the Initiative Team Plans and Delivers Changes, Projects, Programs Sustains Progress by delivering with PACE
- 15. Business Resilience TM Strategic Approach Milestone required? Milestone required? Milestone required? Milestone required? Milestone required? PROGRESSIVE URGENT RESPONSIVE EXPLORATORY Milestone requirement Description Prioritised Improvement Off the Shelf Implement Essentials Experiment and Test Not required 1. Adopted Business Resilience 2. Profiled & Mapped to Existing Processes 3. Selected Approach (PURE) 4. Adapted Priorities & Quick Wins 5. Implemented Resilience Priorities Introduce Business Resilience Delivering progress with BRF – strategies
- 16. Business Resilience TM Delivering progress with BRF – 5 levels 1 – Individual Initiative Leaders or Initiative Team members 2 – Team Progress Master or Initiative Leader 3 – Department or Division Business Resilience Owner or Progress Master 4 – Organization Business Resilience Owner 5 – Network Network Partners – may have Business Resilience roles in each organization 5. Network 4. Organization 3. Department or Division 2. Team 1. Individual
- 17. Business Resilience TM 3 5 2 3 1 2 2 3 1 3 2 3 2 3 1 2 2 2 3 2 3 3 4 5 3 3 3 3 3 4 2 4 3 4 3 4 3 3 3 3 3 3 3 3 0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 Principles Roles Regulatory and Governance Evolving Vision Sustainable Operations Innovation and Risk Leading and Influencing Enterprising Investment Network Collaboration Evolutionary Portfolio Purposeful Mindset Application of Tools Capability and Skills Elevated Energy Progress Definition Resilience Challenge Opportunity Asessment Great Alignment Rapids and Lagoons Enabled Teams Selection and Testing Success and Learning Resilience Profile Elements Baseline Target Tracking the Resilience Profile
- 18. Business Resilience TM Sustainable Progress @ PACE – your way Use BRF: 1. As a holistic approach OR 2. Selectively to enhance the existing PPP practices: • Customize it to your unique business requirements • Protect and capitalize on existing PPP investment, and • Reduce risk and take opportunity presented by disruption
- 19. Business Resilience TM Next steps Fill out the survey – https://forms.gle/HPiT96BypA5RuEFk6 Look out for the official launch of Business Resilience: 1. The book – April 2022 Business Resilience: A Practical Guide to Sustained Progress Delivered at Pace, 1st Edition, Kogan Page https://amzn.to/3fIWCqp 2. International certification in Business Resilience – June 2022 3. Further information available shortly on www.ResilienceProfessionals.com Consider the biggest barriers to adopting the Framework in your organization…
- 20. Business Resilience TM Q & A Could Business Resilience be introduced in your organization? Thank you for participating in our session today!