Bust the myths of talent management — key points for deploying a unified talent management solution
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The document discusses myths and realities around talent management. It presents SuccessFactors' unified talent management approach and suite of cloud applications. Key applications discussed include recruiting, onboarding, learning, performance management, compensation, and succession planning. Customer quotes provide examples of SuccessFactors helping organizations improve hiring, engagement, productivity and business results. The presentation emphasizes the need to move beyond transactional HR to gain strategic insights and align talent processes with business goals.
Bust the myths of talent management — key points for deploying a unified talent management solution
- 1. Busting the Big Talent Management Myths Mark Brandau Senior Director Product Marketing
- 2. Agenda • Understand Some of the Myths • Taking a Closer Look at Reality • SuccessFactors Approach • Take Aways/ Wrap-up 2 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.
- 3. You Can’t Manage Today’s Talent With Yesterday’s Approach It’s all about the process. We don’t have flexibility to start where we need to. Succession planning is really only for executive level positions. It’s impossible to prove the value of strategic talent management. We really don’t need to think about global workforce and business issues. Talent Management is really only about Performance Management. Skills and competencies are really the same things…and not that important. The best solutions are in the cloud, and are not integrated with my on-premise systems.
- 4. What is Causing the Shortage? Demand Technology increases job complexity for many critical positions Economy continues to grow, particularly in highly skilled fields such as bio-medical & healthcare Globalization increases job opportunities for skilled workers Less people were born in the 70s, 80s and 90s Training/education systems that used to produce skilled workers have not been maintained Supply 6 Technology eliminates semi-skilled development or “feeder” positions SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved. 6
- 5. Yesterday’s Products Inhibit Your Ability to Align, Optimize, and Accelerate Business Results Local point solutions, with limited, or no global view Fragmented products, without a unified approach Yesterday’s ‘talent’ products don’t meet today’s (or tomorrow’s) demands Not agile enough to respond to changing requirements Inability to easily tie talent programs to business results
- 7. SuccessFactors HCM Suite Social Collaboration Recruiting Workforce Analytics Onboarding Succession & Development Learning Core HR Performance Compensation & Goals Content 12 Payroll Integration SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved. Workforce Planning Extensibility
- 8. SuccessFactors Talent Management Unified talent processes covering the entire employee lifecycle Social Collaboration Recruiting Succession & Development Core HR Performance Compensation & Goals Content 13 Learning HR Analytics Onboarding Learning Recruiting & Onboarding Workforce Compensation & Rewards Planning Payroll Integration Skills and Competencies Succession & Development Extensibility SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved. Performance & Goals
- 9. SuccessFactors Delivers a Unified, Comprehensive Talent Solution That Increases Your Agility and Ability to Drive Business Results Align Right people working on the right things Optimize Find the right people and make them great Accelerate Run the business better
- 10. But not just breadth… comprehensive means depth An HR system that is business-ready from the start 2,000+ Social Collaboration Onboarding Succession & Development workforce metrics specific job descriptions 100 pre-built Reports Recruiting Learning 800 industry Core HR Performance Compensation & Goals andHR Dashboards, Analytics 60 International and country-specific reports Workforce Planning 170+ Core HR workflows 250 job families 86 Competencies across 10 Categories 1,548 Writing Assistant 13,000 skills 1,032 Coaching Library of more than 500 SMART Goals Payroll 19,500+ Content 15 Integration Extensibility SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved. Comments (18 per competency) Unique HR Content Assistant Comments (12 per competency)
- 11. Succession & Development Improve Agility and Reduce Risk Not just for executives, now for everyone … identify comprehensive plans per department Social Collaboration Recruiting Onboarding Performance Compensation & Goals Workforce Planning Payroll “ Content 16 Integration Extensibility SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved. Companies with best-practice succession management programs are three times more effective at achieving key business measures... “ Succession & Development Learning Core HR Increase Engagement and Retention Employee ‘self service’ , where individuals own HR Analytics their career plans and learning is seamless
- 12. SuccessFactors Recruiting Social Collaboration Recruiting HR Get Results Analytics Onboarding Core HR Performance Compensation & Goals Content 17 You Can See Select and hire the best talent faster, while also Workforce measurable results providing Planning Payroll Integration “ Extensibility SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved. With SuccessFactors Recruiting we are making much better hires than ever and our hiring managers love the system. “ Succession & Development Learning Target the Talent You Need Attract and engage quality candidates with cutting-edge sourcing solution that incoporates SEO, Social, and Smart Feeds
- 13. SuccessFactors Onboarding Guide Improve the overall process, while helping reduce legal risk and costs Social Collaboration Recruiting Onboarding Learning Better employee engagement, teamwork, and retention from day one HR Analytics Core HR Performance Compensation & Goals Payroll Develop Workforce Planning Faster time to contribution, alignment with corporate goals, and better employee satisfaction “ Content 18 Integration Extensibility SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved. SuccessFactors Onboarding provides more guidance for the hiring manager, strong socialization capabilities and integration to the rest of the talent processes. Combined, these features can have a significant and positive impact on new hire productivity, engagement and retention.” “ Succession & Development Connect
- 14. SuccessFactors Learning Ensure Compliance and Reduce Regulatory Risk With the industries most highly regarded learning management system (LMS) and optional Validated SaaS Social Collaboration Recruiting Onboarding Learning Analytics Core HR Performance Compensation & Goals Content 19 Extended Learning Beyond Your Employees Workforce Planning Cost-effectively deliver training to your partners, customers and extended business network Payroll Integration “ Extensibility SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved. SuccessFactors LMS has enhanced the user experience greatly and simplified access and reporting. The partnership with SuccessFactors has been just great. SuccessFactors certainly meets our needs. “ Succession & Development Accelerate Performance and Development Blend formal, informal, and social learning and deliver all via HR mobile to accelerate business impact
- 15. SuccessFactors Performance & Goals Clarify & Increase Organizational Alignment Cascade goals from executive management to every employee; SMART Goal Library; Mobile goals Social Collaboration Recruiting Onboarding Learning Analytics Core HR Performance Compensation & Goals Deliver Continuous Coaching and Development Workforce Mobile Touchbase for continuous development; Planning Team Rater for quick team and individual review Payroll “ Content 20 Integration Extensibility SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved. Managers can do performance, compensation and merit bonuses in real time. We knew we were getting that by using SuccessFactors across the board – but we didn’t realize what a big impact that would have. “ Succession & Development Increase Accuracy & Relevance of Formal Reviews Writing and Coaching Assistants with Legal Check, Calibration, 360 Reviews HR
- 16. SuccessFactors Compensation Recruiting Onboarding Succession & Development Learning Core HR Performance Compensation & Goals Payroll Make Best Use of Limited Budgets HR Bonus, incentive bonuses; Goal achievements tied Analytics to bonuses; Position specific payments Workforce Reward and Planning Retain True Top Performers Calibration ensure reviews are tied to compensation planning so top performers are rewarded & retained “ Content 21 Integration Extensibility SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved. With SuccessFactors, we deployed an integrated HR software solution in 5 languages across 10 countries, all within 5 months. The speed of implementation, ease of use and associated cost savings have made all the difference. “ Social Collaboration Improve Accuracy and Reduce Errors Eliminate spreadsheets, leverage pre-built planning worksheets for base, variable pay (i.e., merit, promotion, market adjustments, stock, options; functional and employee currency).
- 17. Agile, Engaging and Beautiful Designed for how people work Engage and Empower Everyone – Anytime, Anywhere, Wrapped in Social 22 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.
- 18. But You Need More Than The Best Equipment • Talent HCM Community – 15,000 members and growing, plus • Over 170 implementation partners, from the largest global system integrators to local specialized implementers to support your journey and preserve your investments
- 19. Cloud transition scenarios for SAP customers Leverage existing investments, connect with delivered integrations Talent Hybrid Two-tier HCM Cloud Solutions Cloud Core HR Talent Solutions, Workforce Planning, Workforce Analytics Talent Solutions, Workforce Planning, Workforce Analytics Cloud Core HR Full Cloud HCM Cloud HR Core HR (Employee Central) Talent Solutions Workforce Planning and Workforce Analytics Subsidiaries On-premise Solutions Delivered and Maintained Integration Headquarters Core HR SAP ERP HCM 24 Core HR SAP ERP HCM SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved. SAP ERP HCM
- 20. Talent Maturity Curve Automation Is Necessary but Insufficient for Achieving Transformation Impact Deliver insight to managers and executives Unified talent processes Individual talent process Transactional (from Manual) Maturity 25 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.
- 21. SuccessFactors Positioned as a Leader In the Top 10 Industry Analyst Reports for the last year • The Forrester Wave™: Talent Management, • Ventana Research Value Index: Total Compensation Management in 2012 Q1 2013 • 2012 Nucleus Research HCM Value Matrix • All five IDC Integrated Talent Management MarketScape Reports for 2013 26 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.
- 22. SuccessFactors Positioned as a Leader In Garter’s 2013 Magic Quadrant for Talent Management Suites Gartner “Magic Quadrant for Talent Management Suites” by Thomas Otter, Jeff Freyermuth, Ron Hanscome, March 14, 2013. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SuccessFactors. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. http://sfsf.ly/gartnermq 27 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.
- 23. We Lead Because We Help You Deliver Incredible Business Impact Cost Savings Strategic Alignment Productivity Business Results (15.2)% 5.5% 3% 1% increase in time spent on strategic priorities average increase in productivity revenue added back to profit 13.7% 1 - 8+ weeks 4.9% increase in internal job fill rate faster communication of strategy increase in high performers (13.8)% 17% 14% decrease in low performers increase in people getting the right training increase in project completion decrease in turnover Over 3,700 customers and 22+ million subscribers in 177 countries across 35 languages 28 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.
- 24. 5 Key Points to Take With You 1 Unified talent management means more than performance management … it must include Onboarding, Recruiting, Learning, Performance & Goals, Compensation, Succession & Development. 2 We can do some amazing things to improve HR, performance, and business execution– and prove the value of talent management. 3 Skills and competencies are the core indicators and “DNA” of a companies competitive advantage. 4 5 29 Start where it makes sense for you. Our individual talent solutions – are best of breed. And they combine to create a suite of “best of breeds”. SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.
- 25. Thank You! Mark Brandau Senior Director Product Marketing
- 26. SAP Cloud Portfolio Leading Cloud Apps Running on Common Architecture SOCIAL PEOPLE TO PEOPLE COLLABORATION MANAGED CLOUD SUITE ON HANA BW ON HANA SUITE LINE OF BUSINESS CLOUD APPLICATIONS PEOPLE CUSTOMER MONEY SUPPLIER BUSINESS MARKETPLACE CUSTOMER APPS PARTNER/ ISV APPS BUSINESS NETWORK BUSINESS TO BUSINESS COLLABORATION SAP HANA CLOUD PLATFORM APP DEV & INTEGRATION SERVICES | DATABASE SERVICES | INFRASTRUCTURE SERVICES | INTEGRATION 31 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.