Charisma 2014 - New features

New features in 2013
Charisma ERP

Liviu Drăgan
CEO

Charisma ERP
 GlaxoSmithKline (GSK) – 7 branches
 WMS flows
 Enhanced functionalities for credit control at
partner level, partner address, division,
branch
 “telesales” features
 Special offers with effect on customer order
 Under implementation
 Logistics features

Charisma ERP
 TCE 3 Brazi
 Agricultural production, reporting at map level
 Tracking reports of manual labor and materials
at farm / slot / crop level
 Post-calculation at the farm / crop level
 Define execution technologies for each crop
(materials, manual labor, equipment)
 Define annual work plan
 Multidimensional allocations, internal invoicing
of expenses

Charisma ERP
 Deutsche Leasing Brazil & Iberica
 Extending collaboration into 3 new
countries
 Charisma localization on new markets
 Conditions for group standardization

 Mercedes Leasing
 New modules – Web wholsale
 Analysis on tablets – Cell Monitor
 Complete integration of different types of
funding

Charisma ERP
 Arta Farm Pharmacies
 Main module – Retail for pharmacies
 Multi-company implementation (different
locations for different companies in the same
database)
 Selling drugs without prescription / electronic
prescription
 Interfacing with SIUI/SIPE for taking over drugs
and physicians nomenclatures and validate
prescriptions
 Flows orders between pharmacies, central
warehouse and / or supplier
 Implementing WMS module in the warehouse

Charisma ERP
 Ax Perpetuum
 Divisions with different activity and management reporting at
division
 WMS implementation
 Budget execution report, both consolidated and divided by
division

 Nexxon
 Distribution of tires and related products, 7 stores in the country,
with online base
 Supply necessary, associated with generation of internal orders
or orders to suppliers
 Retail in some service locations, with offering and quotation in
Charisma
 Special Offers and trade policies on orders

Charisma ERP
 Electroputere


Implementation of Core Business, Production, Ante-Calculation
and Post- Calculation
 Calculation of wages conducted with information from
Charisma (manual labor performed)
 Tracking direct and indirect costs at production, order and
division level

 Noriel
 Upgrade Retail module in all stores
 Implementations of WMS within warehouses (for 2 companies)
 Automatic inter-company billing flows (sales - purchase)

Charisma ERP
 Rodbun
 Production and wholesale and retail of grains (with retail
module for locations)
 Tracking customer contracts, financial discounts, billing with
on–invoice discount
 Suppliers contracts and grain trading flow
 Integration Charisma – Document Management, Charisma –
Collection

 Carmistin
 Multi-company implementation with different business objects
(agriculture, livestock farming, feeding, etc.) integrated in a
single system

Charisma ERP
 BNP Paribas Luxembourg
 New market, important financial center

 Patria Credit
 Web application for crediting domain
 BCR Leasing
 The oldest collaboration in this area

New developments 2013
Charisma Business
Applications

Liviu Drăgan
CEO

Charisma Business Applications
 OMV Viena – Claims Management
on Microsoft Dynamics CRM technology
 Gas stations (clients and partners),
commercial customers, cardholders
 Localization and roll-out in AU, DE, RO, BG,
RS
 2014 localization and roll-out in CZ, SI, SK,
HU
 Customer Potal
 Call Center
 Complaints management on different
dimensions

 Mercedes Benz – CRM for Automotive





Flows designed for each division
Complete customer history
Integrated management of sales processes
Interdepartmental approvals that do not
require paper support
 Claims Management / Customer Feedback
 Marketing Campaigns Management

 Future plans: Dealer Portal

 ISTA iSales CRM (Italia & Olanda)
 One stop shop sales information
 Customer feedback management

 Orange
 Dematerialization Process
 Removes paper support, ensures compliance and
reduces contracts processing time

 Knowledge Management
 Consistent manner to organize and distribute
information procedures / internal throughout
the organization

 Dacia – SFA, CRM
 Portal for salesforce
 Management of opportunities, activities,
contacts, drive tests
 Integration with back-office systems
 Information on client, vehicle, warranty certificate

 OMV Petrom – Gas & Power Division
 Management of sales processes
 Ticketing & Customer Care

 Genpact
 Help Desk workflows

Charisma HCM

Liviu Drăgan
CEO

Charisma HCM
 Vodafone România
 Benefits process management in an integrated system
 Timesheets and online flyers

 Ernst & Young
 Customizing Charisma according to the specifics of
Audit companies

 Kanal D
 Electronic documents
 Automated flows

New developments in 2013
Charisma Medical Software

Liviu Drăgan
CEO

 Medlife
9 hyper clinics, 8 laboratories, 6 hospitals, 3 maternity
hospitals, 26 General Practice centers

 Charisma Medical Software, Charisma ERP,
Charisma HCM, medical and financial Business
Intelligence

 Enhanced complexity
 Size, geographic spread, business processes, number
of users

 Marie Stops
 Benchmark in the field of contraception and
family planning in Romania and
internationally

 Victor Babeş
 Multidisciplinary medical center for
diagnosis and treatment, with a strong and
continuous development

 Spitalul Judeţean Constanţa
 The largest hospital in Constanta with
addressability to the entire region

 Onco Card Invest
 The most modern Diagnostic and Treatment
Center of Oncology in Central and Eastern
Europe, in top ten across Europe

Acollada Software
Development

Liviu Drăgan
CEO

Acollada Software Development
 Servier Pharma
 Mobile Gamification for Sales
 First B2B application in Europe for Windows
Mobile 8

 Sparkware (888 Holdings)
 Development resources for core areas of
group activity

 RePower
 End-to-End workflow to record leads, forecast
consumption and for customer support

 FlightRight
 Development resources for core areas of
group activity

 National Antidrog Agency
 Project Management on European funds
 Indicators compliant with EU standards

 Heinken
 Web system for TPM (Total Productive
Maintenance)
 Quick adoption of the system -> just one month

 Vodafone
 System for comparing specifications and
geographical localization of mobile terminals
 System for customer loyalty and generation
of new sales opportunities

Primavera

Liviu Drăgan
CEO

Primavera Project Management
 Ministry of Defense Austria
 Largest training and research institution of
the Austrian Military Armed Forces

 Challenges
 Managing projects of more than 100
Primavera users

 Azomureş
 The leading producer of fertilizers in
Romania

 Challenges
 Complete solution for project
management
 Preparing overhaul
 Overhaul
 Post overhaul

 OMSK Refinery, Gazprom Neft Rusia
 Integrated oil company with exploration,
production, sales and distribution of crude oil
and petroleum products

 Challenges
 Management of the general overhaul 2013

 Ministry of Culture – UMP
 Develops and implements projects funded from
reimbursable funds POS CCE, POR, Transnational
Cooperation Program "South East Europe", PODCA,
SEE financial Mechanism, Grundtvig Program

 Challenges
 Reimbursable European funds management
 Management of the "Rehabilitation of the Bucharest
Opera" project

Charisma 2014 - New features

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Charisma 2014 - New features